Customer Service Training

  Рет қаралды 169,551

Grant Roberson

Grant Roberson

Күн бұрын

Пікірлер: 42
@nathanketsdever3150
@nathanketsdever3150 11 ай бұрын
Thanks for recording and posting this. Great stories and lessons about customer service and life from 25+ year Chic Filet leader who owns 2 franchises.
@jonoywilliams641
@jonoywilliams641 Жыл бұрын
Lovely presentation! I enjoyed ❤😊
@WhiskerWander3r
@WhiskerWander3r 10 ай бұрын
She's an amazing story teller...
@sufmeister786
@sufmeister786 6 жыл бұрын
This video was recommended to me by my sister and I am so happy that it was. This lady had very positive information that was insightful and applicable to everyday life, in all situations, of how to handle relationships in work as well as personal. Would definitely recommend this to others.
@MissBrensLaw
@MissBrensLaw 5 жыл бұрын
Sent to my local Walmart. As a 30 plus year, Highly Awarded, Professional Call Center CSR, and trainer myself, this is a wonderful training video for ANY company (such as Walmart) or place of business that serves the public. I love this video!
@ninawang8688
@ninawang8688 8 жыл бұрын
Excellent! I really enjoyed the presentation. I have learned through the years that even though dealing with customer is not an easy job it's a grateful experience. You can learn from others and every day I repeat to myself you have to be positive. I have read comments here about her pronunciation and in the way she used the Lord's name, once again we as a human being always focus in the negative things. It is time to make the difference and be proactive instead of reactive. Good energies to all of you!!
@adamdiaz5560
@adamdiaz5560 9 жыл бұрын
I'm glad I viewed this video, not just for interacting with customers; but for maintaining my very own personal relationships. I am happy this video was shared!
@SlpyShpy
@SlpyShpy 5 жыл бұрын
This video provides a positive learning experience and I would recommend it to anyone seeking development with their customer service skills or to people that I think just need this to improve their quality of life with 70% of their waking hours being spent at work. Thank you so much for this!
@eliasbanuelos6651
@eliasbanuelos6651 3 жыл бұрын
Wow! Christy you are a true inspiration, I thank you from the bottom of my heart for sharing your heart felt stories. You truly embody and enhance the customer experience. Will you the Best of your beautiful journey. Your speech has truly touched my heart, teared up, smiled and laughed. A huge thanks to you!
@khalilahm2713
@khalilahm2713 7 жыл бұрын
Christy, I am very passionate about customer service that you made me cry, especially from hearing about the letter you received from the man who was having a rough day. What keeps me focus, is treating others the way I would want to be treated if the tables were turn and roles reversed. Thank you very much.
@ngozistanleyobi
@ngozistanleyobi 2 жыл бұрын
Fantastic, l love this video.
@Chef-Juice
@Chef-Juice 3 жыл бұрын
20:00 That was honestly a beautiful end to story it's just the little things that doesn't seem like nothing turns out to be something really big
@mayak1849
@mayak1849 9 жыл бұрын
Informative, interesting and useful. Thank you very much.
@nguyennam7093
@nguyennam7093 8 жыл бұрын
this lady has a great sense of humor
@tracyelymon3934
@tracyelymon3934 3 жыл бұрын
Great very helpful
@tracyelymon3934
@tracyelymon3934 3 жыл бұрын
Enjoyed this video
@MonikaNikole
@MonikaNikole 6 жыл бұрын
She is an awesome storyteller
@anashtacelovich
@anashtacelovich 4 жыл бұрын
OMG THIS GOES ON AND ON AND ONNNNNNNNNNNNNNNNNNNNNNNN
@sabrinagibson1
@sabrinagibson1 10 жыл бұрын
Truly a fan of Richard Branson - is there anything not to love?
@KareenaStrait
@KareenaStrait 7 жыл бұрын
Informative and useful. Thank you.
@thelightlysaltedpotato2123
@thelightlysaltedpotato2123 5 жыл бұрын
Why did the audio switch to my left ear at like 2:36 Amazing speech
@eali1650
@eali1650 8 жыл бұрын
This lady is great but she could end this video in 30mins.
@samuelemmanuel9384
@samuelemmanuel9384 5 жыл бұрын
I love her accent
@jamesduff6937
@jamesduff6937 2 жыл бұрын
I've watched numerous customer service videos and this is easily the best! Christy, you are an amazing storyteller. Keep up the good work.
@larryvolkman6156
@larryvolkman6156 5 жыл бұрын
GREAT VIDEO
@Sim-Sim20
@Sim-Sim20 3 жыл бұрын
That accent 😂
@lblb4365
@lblb4365 3 жыл бұрын
Very looooooooooooong introduction. Get straight to the point.
@sujanakc4925
@sujanakc4925 8 жыл бұрын
Great speech ...
@saza3485
@saza3485 6 ай бұрын
Your accent is erkkkk
@prabhashmahakud1852
@prabhashmahakud1852 8 жыл бұрын
how can get the customer care no of genee vision 6100 for service
@gnnguy
@gnnguy 8 жыл бұрын
Great video
@DarrilTV
@DarrilTV 9 жыл бұрын
Awesome :) I relate mylife with madam :) i wish i can be like you someday, I want to be an a customer service and don't know much thongs about this career can you hel mo more mam about how can i be hire wen i got an interview or exams ? Any best tips please. Thanks for this video i really appreciate it "!
@alisonwilkinson7795
@alisonwilkinson7795 9 жыл бұрын
L.r.es cl w.d,.S!, s, Q's! ? Bv
@craigarich
@craigarich 9 жыл бұрын
I enjoyed the presentation, however I was a bit surprised that Miss Christy from Chick-fil-A used the Lord's name in a cussing manner. I actually was so amazed by the comment (twice, the first time I thought I must have mis-heard her), that I really didn't hear what she said for the next 5 minutes or so. If she wasn't from Chick-fil-A I probably wouldn't have been sidetracked in my thinking. Expectations are very strong in customer relations.
@pingpongboy5707
@pingpongboy5707 9 жыл бұрын
First time I thought I heard "formers" and I wondered what could that be. Then it dawned, "farmers". She meant farmers! I wonder why she pronounced farmer as former? Which part of the English speaking world is she form? uh sorry ... I mean from? LOL...
@sarahelphie6380
@sarahelphie6380 8 жыл бұрын
👍🏻
@violetl.4615
@violetl.4615 8 жыл бұрын
soooo slow
@malinidahal8334
@malinidahal8334 6 жыл бұрын
Great
@jameskilamaoceng
@jameskilamaoceng 2 жыл бұрын
A very good presentation.
@AllDayDavis
@AllDayDavis 4 жыл бұрын
15 minutes into a video that's supposed to be about customer service and I haven't heard 1 damn thing about customer service that can be utilized. Her thick accent and long winded story made ever second unbearable. There's no reason this video needed to be this long, I don't care if she worked at chic fil a in high school. It seems like 75% time filler. I wouldn't recommend this to anyone who's under 35 or not from the south
@alfredbiosah4920
@alfredbiosah4920 3 жыл бұрын
I agree with you about the slow onset of the actual subject matter: Customer Service. I'm a bit worried that there's a lot of "I" and "I" and "I" instead of "we" stories. Anyway, possible that it's about individual presentation styles.
They Chose Kindness Over Abuse in Their Team #shorts
00:20
I migliori trucchetti di Fabiosa
Рет қаралды 12 МЛН
А я думаю что за звук такой знакомый? 😂😂😂
00:15
Денис Кукояка
Рет қаралды 2,2 МЛН
FOREVER BUNNY
00:14
Natan por Aí
Рет қаралды 23 МЛН
Piedmont Health Care - Customer Care Training Video
18:55
Thomas Henderson
Рет қаралды 83 М.
Customer Service Training Course Video
1:00:23
joseelquemao
Рет қаралды 4,1 М.
Bad vs Great Customer Service | Scenarios with Explanation
21:42
Customer Service Vs. Customer Experience
15:22
Valuetainment
Рет қаралды 1,7 МЛН
Building Rapport: Customer Service Training Videos 3/9
21:08
CustomersFirst Academy
Рет қаралды 9 М.
Best Customer Service Lessons - The Customer Experience
1:11:39
Steve Stauning
Рет қаралды 52 М.
Fire Safety Presentation
20:44
Passavant Community
Рет қаралды 195 М.
Good Customer Service vs Bad Customer Service | Training Video Reactions
17:04
Matterhorn Business Development
Рет қаралды 16 М.
They Chose Kindness Over Abuse in Their Team #shorts
00:20
I migliori trucchetti di Fabiosa
Рет қаралды 12 МЛН