CUSTOMER TRIED TO SUE ME - SHARING MY ELECTRICIAN HORROR STORY

[@adamfieldhouse311]

That kid is getting a hell of an education. More of this type of hands on training is needed in industry. Professionals have a responsibility to train up the next generation of experts. Well done Artisan

[@Henry-sv3wv]

>Professionals have a responsibility to train up the next generation of experts. Well done Artisan yea, and everyone should use linux, open source software and every hardware should be open source. LIKE 3D GRAPHIC CARDS. Well, seems the world is no whishing place and everyone wants to keep his secrets to be top predator in the market.

[@random-person1]

@Henry bit harsh there lad! If my old boss hadn't trained me, then I wouldn't have been able to take on another carpy, and we both trained another 4 lads each through full apprenticeship, including college. All 8 are still in the business and have done the same thing. I'm in my late 50's and retired now due to injury. But I still see all the lads who worked for us, most have their own business. So if we hadn't trained these young lads, that would be far less work for future generations. So yes, it's our responsibility to train the younger generation for them to keep things moving on.

[@dannymartin442507]

I wish I was taught like that

[@wilbertvandenberg3158]

Yes, but it's hard to get serious apprentices nowadays. Many are either incompetent or unmotivated.

[@uncontrollable343]

I’ve recently passed my level 3. I have 5 years experience. I can confirm that there isn’t many people willing to show you anything. basically self taught and get thrown into the deep end on jobs on my own when I should have people guiding me.

[@garythomasbellew]

Reuben! From a, JUST, fully qualified electrician to you… wow, your knowledge is genuinely very impressive. Keep up the good work, and keep absorbing everything like you are already doing kid. The future is bright for you.

[@random-person1]

i think just about every contractor could tell you a few stories, especially when they first started out on their own. ive never been accused of damaging anything, but one time a customer claimed i hadnt done something we had agreed to. i always plan out everything before the job and have everything drawn up so that we can all see what the finish product will look like and every build step leading to completion. so briefly, the customer came to me on the final phase (about 3 days work left) and told me i hadnt fitted a cupboard where there should have been one. anyway, i told him we could talk about it after the job was finished, which he agreed to. on the last day, we went through all the plans and there wasnt a cupboard that he had signed. he refused to pay me and id only taken 15% as down payment. had to take it through the courts and won, he appealed (didnt know you could do that), he lost that too and ended up having to pay my out of pocket expenses (court fees, lawyer.......). took up far too much of my time and stressed me out way too much. but that was years back and its never happened again

[@richardlangly4635]

What a nightmare! Good for you to sticking with your guns and ended up with full payment, though.

[@delcat8168]

Yeah, there's no shortage of chancers...

[@qanon_qanon]

If the "customer" looks dodgy or doesn't say much i.e. no normal interaction, beware and take a deposit and further payments as work progresses. I have had to call the Police to get my tools back off a job because I had suspected the "customer" was not interacting and charged him up front. His only recourse was to refuse to let me collect my materials and tools just before finishing and threatened to report me for shoddy work - unlucky for him I took pics and told him go ahead - Police were brilliant but after that I walked from a few jobs when I could see the "customer" not acting normal. Live and learn...The law is that no one can take your tools - no if's no but's.

[@MrChrissy1r]

I did a very very long garden fence for a couple of women, the house was mid terrace so everything had to go through the house. One of the women who who I was dealing with was slow to pay the balance so I went round there, by appointment of course as she claimed I had ruined her expensive "custom made curtains". On arrival I was shown through to the French doors, now we had not even opened them as our route was a straight line from the front door down the hall to the single back door. Anyhow there hanging over the French doors were some cheap and nasty curtains very badly stained with the wood preservative we used on the fence. What she didn't know was that the lady next door, who held the keys for us and I to whom I returned them I had asked to come in and check to see we had left everything tidy clean neat and not a spec of dirt anywhere!! To this she merely shrugged off and replied, "well you can't blame me for trying? Needless to say I got the money, she then asked if I would re coat the fence as there was now a "light patch" I wonder why was my reply as I left, never to return.

[@petershores]

love seeing you educate your apprentice - wish more employers took them on tbh!

[@NBundyElectrical]

Was is for the facial hair?

[@ethanhall8468]

Ouch

[@artisanelectrics]

How did you guess?! 😆

[@SJM689]

C1 that facial hair 🤣

[@dansparkyintraining]

😂😂😂

[@Kieran-jq5kk]

They’re coming for your ear ring next 😄

[@jaigh2]

I'm not an electrician. But I am a tradesman with some electrical knowledge. Originally electronics engineer. Your professionalism is and to be praised. I have now watched several videos you have made and have enjoyed them greatly. One of my pet hates .. tradesmen putting things on unprotected furniture. I will tell my guys off if they do it. Ive had similar problems with a couple of customers trying their luck. I take photos of everything even if it is annoyingly time consuming. But it has scuppered a couple of dishonest customers with proof. Well done.

[@sillysaus2326]

I used to be an electrical apprentice but left because the people I worked for treated me like a slave and just all round horrible people. Had I had an employer like this training me I'd likely have stuck it out and become an electrician!

[@henrystevens2258]

Hi but don't forget he's filming this

[@oicfas4523]

I'd take Reuben as a slave for sure 😂. But I'm glad he's getting this great experience.

[@The160879]

Yes mate I’m sorry to hear that. I think as an apprentice you need to just get through it and then you get your papers they can’t take that off you. Artisan seen a very decent company with good values and manners

[@PeterMichiels-k1r]

Too many snowflakes this generation mate, I’ve seen more work in a second hand paracetamol than in kids now days they think they are too good for a good days graft, maybe ur different mate but all the best any way

[@tatsi107]

Who wants to work with a group of pricks for a few yrs😂​@PeterMichiels-k1r

[@stephendavis6894]

Great to see Reuben doing well. All down to the encouragement of the other members of AE, particularly Cory, shame that he has left to start his own business but best of luck to him. Gratifying to see the respect that clients property is treated with. Gives a good initial impression and of course minimises the chances of upsetting the client. Almost sixty years ago now and it was normal to be fairly careless in customers homes and let them do any cleaning up, most of them expected it and would be standing by with cleaning equipment. They were quite shocked with the care we took to protect everything and to clean up after ourselves as we worked. Made for excellent relations and lots of cups of tea and coffee. Also nice to hear a mention of Seaward equipment as I used to work for them in the early nineties.

[@SemtexWarrior]

Malmberg is a Swedish company and from my experience they are kind of something in between the cheap no name and big name brand stuff. It's not junk but it doesn't have the premium feel to it like schneider or hager. Swedish stuff keeps popping up more often than i would think in your videos haha. Tools, gear, components and i even saw a Nibe heater in one video...

[@sRadio-xg4yr]

Full marks to Reuben, leaps, and strides in skill and confidence, nice one.

[@GregLangford89]

Also taken to court once when running a computer repair company. The claimant was a lady who called her self a doctor of criminology and psychology there appeared to be very little evidence of, even the Judge was sceptical. Accused me of breaking the screen and hinges of her laptop, even though the screen being broken is the reason she engaged my services in the first place. Being stubborn and not willing to be taken for a ride, it went all the way to the county court for a hearing and I won. My savings grace was the trail of phone recordings, text messages and photos. Unfortunately there are some very questionable people out there, I should of trusted my gut on that job as i felt something was not right, but being new and starting out I was building my client book. Ironic thing is the whole experience has been very beneficial to me, I learnt a lot about the small claims court and how to get the results you desire from it should you ever need to rely upon it. A scary time for a new business starting out but an absolutely valuable one. Shame that even though I won the claimant then went on to slag me off on BBC 3 counties radio 😂

[@johnschroeder3072]

Isn't that defamation? Couldn't you take her to court over that?

[@GregLangford89]

@@johnschroeder3072 no point woman didn't have two penny's to rub together. Plus I stopped running the business. I decided the juice was no longer worth the squeeze.

[@64TommyG]

Isn't it illegal to hang someone out by the BBC who has been declared innocent by the court???Maybe that is the problem - the criminals are protected while the victims are abused again and again! It's incredible that it can actually be that way! Same thing with guns actually, I was offered to buy a gun for just 100 € by an addict but declined! But to be fair, it is next to impossible to carry a weapon legally if you are not part of the military of course, but even then there are certain rules and a uniform must be worn and you should normally have a guard mission or similar! Of course, there are exceptions of various kinds, but not many! Nowadays, it is hardly impossible to get permission to own a weapon even for pure interest, it is only hunting and sporting weapons that come into question! The only exception is of course collectors of various kinds, but then we are talking about very wealthy people... So I probably also feel the temptation to get an illegal weapon, but if you now like to shoot at targets, you will probably be scrutinized pretty quickly and the ammunition must also be acquired, which also requires a license! Have sometimes borrowed a car from a hunter and there is all kinds of ammunition lying in that car that the police don't seem to care about, although a lot of cartridges fell out when they wanted to see the registration certificate! Maybe they share my opinion that law-abiding mature people who have been taught proper handling within the military, for example, should be allowed to carry a weapon with them - not least to be able to defend other defenseless people who can suddenly be affected completely unexpectedly in today's society!

[@DHoll25]

Hi @Artisan Electrics Found your channel today and im enjoying the content! A little bit bitter sweet for me as i wanted to be an electrician when i left school, i did a year long course (one day a week release from normal school) where i learnt a lot of the basics and absolutely loved it. went for my college exam and then was asked to provide an eye test... unfortunately im colour-blind apparently and so my dream was crushed. i was told it would be almost impossible to get insured and would find it hard to find an employer willing to pay for me. i still take a lot of interest in the industry via social media groups and youtube channels so thanks for the videos! Keep up the great work!!

[@pincermovement72]

Very impressed , I started on commercial where everything had to be done to not only look good but be good. I moved into domestic after getting fed up with travelling and as a tester also I couldn’t believe how shocking rewires or new installs were on the whole . Most people who do rewires are used to doing price work and they cut corners and are messy because the prices are so low. In fact after 15 years I left electrics because the pay is poor for what you have to learn (I did up to Part C )and the responsibility is not rewarded . I did do my own work for a number of years and was surprised how eager the householder was to pay any other trade a good price but thought an electrician was expensive . Friends and family were always expecting work for nothing and these jobs usually ended up taking a long time putting right issues thrown up from shoddy work . Electrician is the most dangerous and academically demanding trade that there is but commercially and domestically is the worst paid and the constant expensive updates , ECS and NICEIC which are required along with other trades being allowed to do certain jobs which they will never have the theoretical knowledge for has for me turned it into a trade not worth doing . Sorry to be the bearer of bad tidings to you budding sparky’s but unless you can get a business where you employ several electrician’s you will not earn anything like other trades can earn . Oh and when doing your earth main bonding tests give the cable a good yank because the amount of times I found a 10mm connector blocked to the old 6 mm cables on difficult runs was too many to mention .

[@denizkemal12]

Encouraging to hear as an apprentice taking his AM2 exam in the new year 😂

[@bdboyo]

Amen to this, on the flip side to this since leaving the EU sparkies wages have gone up. But yeah sparkies are the only trade where clients go wide eyed at paying the going rate and fall over themselves to pay other trades above rate prices. If I was starting out again id choose a different trade.

[@paulstimpson830]

@@bdboyo It's always easier for plumbers. As someone once told me "It's amazing how people's willingness to pay the rate goes up when they've got water ....ing down their walls" It's a much harder sell saying "That needs to be changed as it's unsafe" when the install has been like that for a decade and nothing bad has happened yet

[@GruntmanG]

I got my Journeyman certificate in 1988. As a proud electrician and now a senior electrician its a pleasure to see the two of you hard at work, skilled, and considerate. You make our profession a great service with your professional work and honesty.

[@luluboxingtv2880]

What is. Journeyman certificate? Pretty sure the jib wouldn’t recognise you are an electrician anymore

[@GruntmanG]

@@luluboxingtv2880 Two years in trade school, two and half years as an apprentice. Then an exam before a government agency to certify you.

[@stephenwalls9277]

@@luluboxingtv2880 You are aware that the internet is available throughout the world aren't you. Just so you know, Journeyman is a US qualification, earned through 8000 hours on the job experience as part of a 4 year apprenticeship.

[@luluboxingtv2880]

@@stephenwalls9277 bro why you coming at me like that ? I just asked a general question ? I’m from the uk and see this KZbin comment section so I asked , you need help

[@stephenwalls9277]

@@luluboxingtv2880 If you can't see how disparaging your comment reads, then it's you that needs help, remedial English for a start. By the way JIB does recognise US qualifications.

[@MartynDews]

Shoe covers and tool mats. That's great to see. I hate that awkward moment when I see a tradesperson start to head up my carpeted stairs and then I have to ask them to take their shoes off. If they all used covers, things would be much easier.

[@pauljoneseyboy9615]

It’s nice to see the next generation behaving so professionally. Gives me hope.

[@garyl5128]

I like the way you speak with and get the apprentice involved. You remind me of a guy who I started work with - he seemed to know everything about everything and was a great teacher.

[@michaelgoode9555]

As a lawyer I have dealt with a case where another lawyer has tried it on with a local business. What annoys me is that these people feel that it is perfectly fine to do this. If they got caught out there would likely be a suspension or even removal of their practice licence. Dishonesty is unfortunately a human failing.

[@imnothere220]

Yes but it's equally a good idea to cover surfaces when you're working. Like it's not a "stupid red tape" sort of thing. I'd go out of my way to hire a guy that took that kind of care. It's unfortunate it was born from this experience, but the outcome is excellent

[@powerupminion]

To any non-elektricians about apprentice tutoring: This is a very accurate picture of how we teach an apprentice in an effective way. We... > Query the apprentice on laws, standard methods of doing the work, safety (as we are dealing with deadly stuff we can't immediately see) and so on. > We force the student to use his/her critical thinking to deduce problems to teach them how to think, basicly. > We let them try to figure out problems on thair own to make them confident with tools, problem solving and the methods we use. Sometimes we are going to let them form theorys to see the result of thair progress and if they are missing something, we nudge them in the right direction. Jordan; I deal with apprentices daily too, and you get top marks on your teaching skills from me.

[@Jimmy-lb1yc]

Do you also teach them how to spell "electrician" correctly?

[@simongore]

24:34 - quick fixes 'during' EICR- is great customer service, but I would suggest noting the free repair just to put on record what you have and haven't done. In 10+ years time some one else may have created a lethal fault and your quick note will be the proof that you have done the right thing-not the wrong thing. I mention this as my local church would remove earth connections in sockets supplying humming or earth inducting audio equipment. Despite a) telling them b) noting the reconnection of earths they still removed earths rather than repair/replace audio equipment . NB- I continually forgive them not sure the courts would.

[@andyevans2336]

The sad part is that if they just lift the XLR pin 1 connection at the source unit of any balanced audio unit, yet leaving the ground or earthconnection connected, the hum will disappear without being unsafe.

[@Suburp212]

Proving this is always impossible. Lawyers are the worst. I had a solar company install a roof unit. The scaffolders destroyed my rain gutter. Took a picture, sent it to the installers , went to a hardware store, bought the stuff i needed repaired it, done. Did not even claim the 30 quid from the company, too much hassle. Just be nice to each other and all works out.

[@callumrowley2203]

Love to see Reuben come out his shell more every episode. Learning the best way just getting stuck in.

[@kaimccalla2936]

Being a refrigeration and air conditioning engineer i wish I had the level of attention you give to your guys. I got in the game at 35, I'm 7 years in qualified but had to do it all myself or messing up, no mentors in alot of trades now. Now planning on going self employed and looking to get my electrical qualifications as I wish I carried on my career with my late father who was an electrical engineer. Their videos are such an inspiration, thank you also to everyone in the comments section giving more insight and help is awesome

[@simongore]

Note 16:59 , many, if not most modern light fittings are class 2 - so no earths to be found there ! However if fittings are in doubt ( made in china c/w false CE markings) then adding an earth to them is NOT a solution. IMO prove they are class2 genuine (manufactures notes/web site declaration ect) or replace with British standard AND genuine CE approved fitting. Those cheapskate imports are far too many . Thankyou for listening... QUESTON - if there is a doubt does this become a note to recommend prove/replace on EICR or a compulsion to do so IN ADDITION to EICR ( I guess if customer refuses your heading down the unsafe installation route and leave with formal notice given .. not a fun way to do business but it can happen)

[@silas184]

The only time in my last 42 years of my own company (not electrical related( I got to the county court that was a solictor too! In my case the 'judge' agreed with me and gave me damages too! So all good!

[@siras2]

Explanation, Demonstration, Imitation, Practice - Love the way you're schooling Reuben as you go along.

[@SJM689]

Back when I was still wet behind the ears, and working for my father, we had a lovely customer that used us for almost 15 years. We went and rewired the whole property for her son after she passed. Apparently we damaged his car on the drive as we walked past it.....now this damage was clearly from a side impact, nothing we could have done short of driving into it ourselves. But my father had to go through his insurance to get the car repaired, as once again like you we couldn't prove we hadn't done it.....I think people just try it on sometimes. Whether it's because they can't afford the invoice or they are looking for a freebie god only knows

[@metrotechguru5863]

Sorry to hear you were subjected to this indignity. Just remember, Karma is a b@tch.

[@timgshepherd]

Reuben: "I don't know my left or rights" Jordan: "Im going to have you check the consumer unit" Reuben: "Right"

[@martinhansen6802]

I had a carpenter drop my indoor metal chimney. It gouged a huge chunk out of the floor. I took it with my own insurance company and had the floor replaced on them. He was so pleased. He does work for us on a regular basis and it is always flawless! Impedance also.

[@roybatty2030]

Your insurance company would be entitled to investigate the cause of the loss and recover from the tradesman (or his insurance company). Maybe the claim wasn’t big enough the justify such a route in this case.

[@martinhansen6802]

It wasnt big enough to justify. The floor was old and it was due to be replaced anyway within the next 5 years.@@roybatty2030

[@inothome]

Impedance vs resistance.... Short answer: Resistance is more for DC where as impedance is the AC equivalent of DC resistance. Long answer: With AC circuits the capacitive and inductive reactive components react differently based on the AC frequency as compared to DC. So in order to get a true AC resistance reading you have to account for both those reactive components plus the true (non-reactive) resistance and the resultant measure or calculation is called impedance.

[@delcat8168]

Hoorah! Someone who actually understands at last 🙂

[@andysims4906]

What really hisses me off is people installing cheap consumer units. I then go along to add a new circuit and want a MCB hey presto my wholesaler (one of the leading ones ) says we have never heard of that brand. We can probably get one but it won’t be quick so in some ways I can see why different make MCBs get fitted.

[@Bertie_Ahern]

Lawyers always do stuff like that - corrupt as all heck. You've really got to be careful and record everything.

[@Dailymailnewz]

If it was an accountant it would be even worse.

[@IAmThe_RA]

@@Dailymailnewz accountants are good at math but are prolly as clueless as electricians and average people when it comes knowing the laws and technicalities.

[@qanon_qanon]

Have to treat every job like it will go pear shaped and protect yourself - photos and signed orders will get you out of most trouble - massive companies are no better believe me.

[@wonton8983]

Shady business people are the worst, I had an evening callout to a restaurant that had a partial power loss. Got there hastily but met with massive rant between owner and other sparkies that had arrived before me, turned out the owner had rung half a dozen sparkies and was planning on giving job to first arrival. Bad news for him we all new each other and did the right thing, walked off and left him to it.

[@LP92LEO]

I wish I had this kind of journeyman when I was an apprentice. For the first year or so I worked with two brothers who gave me and the other first year apprentice the worst jobs ever. Basically their little personal cleaners. Hated it, but being so young you dare challenge anything. Reuben is in a very lucky position! He will no doubt in my mind be a very competent and knowledgeable spark!

[@BiohazardX9]

it happens alot. - there are people who want the work but don't want to pay. My Father was a flooring fitter. (retired now). certain 'types' of customer would often complain about silly things like, I can see the join (when you clearly can't).They use that to complain about poor workmanship to get money off. it's poor. just like the table scratch mention in this video, had a customer once complained so bad and obviously had some sort of legal power, he got his whole house fitted with Luxury flooring for pretty much nothing. Almost ruined my fathers reputation. As long as you know in yourself you do a good job that's all that matters. - this is why I like this channel. I'm no sparky (I work in IT) but being able to understand everything is just fascinating. Although I really should at least learn to do testing as I deal with UPS systems (I get another company in for that at the moment)

[@Mossyz.]

I like to see young people wanting to learn ...And you seem like a great teacher . Respect to you both .

[@BenGillam]

Nice to see someone young and keen to learn , worked with a lot of young people (in a different profession) and so just expects things to be handed to them on a plate and use minimal effort - great watching his progress

[@merlin5476]

I took 1 customer to court that said his rewire was too expensive & basically said he didnt want to pay !!! after he had the quote in black & white from day 1 !!!. I found the local small claims court a total joke as they lost my paper work 3 times. I would have been better to go to greggs the bakers.

[@leexgx]

Goto a different area and file small claims court there instead

[@artisanelectrics]

💬Artisan Electric Discord - Join our Electrical Community! 👇 discord.gg/NUCFZPMPxM

[@russrockino-rr0864]

One rule I learned when I was an apprentice. If you own an Electrical shop one day, never do work for attorneys or electrical engineers.

[@waqasahmed939]

I can understand not working for solicitors but why not electrical engineers? I'm neither an electrician, nor a solicitor or electrical engineer.

[@ndrinta]

Because they'd force you to actually do a good job?

[@russrockino-rr0864]

@@ndrinta I already do a good job, Jackass

[@cennsa140driver]

Many years ago while in highschool I dolled up a car for a lawyer. After returning the car he called me up and said I put a scrap in the rear quarter panel and I was going to need to repair it. Hey said he drove over to my house and the scrap lined up with the bumper on my car. The scrap was there before and it actually had rust in the scrapes. My dad called the sheriff and we met him at the lawyer's house. Suddenly the lawyer's story changed and it was no big deal and we should forget about the whole thing. 😊 Thanks to my dad's quick thinking.

[@noamfreedman7886]

That consumer unit is not messy. You can see where all the cables are going. The breakers should be the same make but most consumer units are much worse

[@richardredman3947]

We're fitted furniture and interior works. We go around before the job starts and take photos of all damage to floors, wallpapers furniture etc. We don't tell the customer incase we miss something and then leave ourselves exposed for them to try and claim against us.👍

[@metrotechguru5863]

It's sad that this is necessary, but it's an excellent idea to protect yourself.

[@elr4077]

Those breakers are type LSN made by the OEZ company in Czech Republic, and rebranded under the Malmberg namebrand. They are generally good quality, as can be seen from the 10kA breaking current capability they are rated at. Those in the video were manufactured from the late 90s to the early 2000s.

[@thesteelrodent1796]

as is also obvious since they have the OEZ logo on them. Also notable that they have Danish, Swedish, and Norwegian certification logos on the front, which means they were made for Scandinavia (which also explains the brand name) and thus most likely not certified for use in the UK - especially since the UK use much higher breaker ratings on their circuits than the rest of Europe

[@ChrizRockster]

I've had the pleasure of going round both Blomberg and Bad Pyrmont factories as I work in switchgear and controlgear, and Phoenix Contact are market leaders. I am happy to see their charging handles are being adopted, as the quality is second to none. At my last place, we converted our production to pretty much 100% Phoenix Contact Controlgear and call-outs were non-existent.

[@MarkoPoloCB]

Regarding the table being damaged, I'd have let it go to court, it would have been relatively easy to prove you had little chance of creating such damage and the onus would have been on the customer to actually prove you did by means of either video evidence or probability. Given you (presumably) had never been sued before for similar damages, it would be highly probable the court would have ruled in your favour, regardless of whether the customer was a lawyer or not and my reckoning is they wouldn't have taken it that far as to have lost that case would have put their reputation on the line. They tried it on, as most do, and would likely have backed out before it went to court.

[@arquloc0893]

Malmberg is quite common in scandinavia, they are definitely on the more budget scale. They make some quite nice options for temporary construction site electrics, light fixtures, rubber cabling and stuff. But i've never liked their indoor breakers and stuff, have replaced a lot of faulty ones. But generally they are considered okay options i think

[@JackBowley95]

Loving the NHQC "absolutely shockennnn" quote 🤣🤣 they are absolutely rediculussssss

[@havoctrousers]

27:08 I thought it was the law that downlights have to be supplied by exposed terminal blocks!

[@artisanelectrics]

😂

[@Richiecandylover]

Love these videos with Reuben - wish we had a company as thoughtful and knowledgeable here up north

[@keithw7777]

Likewise also up north, we need the likes of artisan electrics, to put the fear into some cowboys

[@GadgetGuyUK]

Great to see the younger generation being trained and in a very good manner, well done to you 👏👏

[@jacklewis100]

I'm so conflicted... this guy (Jordan?) is so full of himself and smug... yet he also knows his stuff and evangelises good work.... so as a compromise, I'll try really hard to continued to not like him and pick petty pedantic holes in his claims 🙂 My whole house was wired by someone who had no clue - obvious stuff that I noticed immediately. Partly it was due to rushing and lack of care, part due to ignorance; so much remedial work was needed. So, paying for quality/skill/time matters, but people have limited money so it's always going to be a challenge for consumers. ALSO, price isn't necessarily an indicator of skill/quality. I recently had some building/repair work done (not electrical) - great price, great work and the opposite can be true.

[@tpottrell]

Will the inverter and battery in particular exceed their operating temperatures if they're put in the loft?

[@blower1]

Indeed - I'm really against putting inverters and especially lithium based batteries in the average UK loft which has no forced ventilation......50c ambient is common place up there on a really hot day, I expect even a lot more than that with the recent record breaking heatwave.

[@chrissolar8938]

Not keen of all this tech in the home, and remember it is a home not a Plant room. More risk of fire the more you add.

[@rattlehead85]

Excellent video as always Jordan. Good to see a company actually look after their apprentice unlike many i have seen around over the years. Interested in the solar content you are doing, would be good to see some installs at each stage of the process and would be a nice change from the ev. Big well done to you Jordan on how you have developed your business. As one of the original subscribers, i recall back in the day when you was by yourself fixing trunking to an office ceiling shot with a tiny camera. Keep up the great work.

[@mattyb1771]

Hi Just to say great content, you obviously take pride in your work and explain things very clearly, good luck to all your trainees. When you was pushing for a comment on the gas bond I was waiting for you to mention the safety connection label as it was not clear in the video, I apologise if it was wrapped roun the back, but I was always made to take it off the strap and fix it via the main bolt on the front of the clamp.. Keep up the good work. Matt

[@ianbishop247]

I've watched a lot of videos from lots of very different sparky and your attention to detail and respect for customer property is great. I watched another video a while ago from another popular sparky where he was putting tools on top of the customers glass top hob. And rarely see anyone ever wearing over shoes.

[@richardwalsh5882]

All the circuit breakers were still on on the RCCB protected side - so you weren't proving which final circuit(s) were giving low insulation readings. Incidentally, insulation resistance should always be done globally to comply with BS 7671, otherwise the resistances in parallel need to be calculated. BS 7671 gives minimum insulation values for the installation/DB - not for the final circuits.

[@carforumwanker]

Never ever use a piece of furniture in a clients house .The moment you do , you accept any claim made against you. And also spend a few mins videoing the are you are working and and note any issues before you start work . A wealthy lady from a religion that seems to have followers that like money and paying peanuts etc .She tried a trick to claim . But when i showed her the same damage filmed the day i went to quote , she started to get upset that filming her house was not right !! The moment a client starts asking about how insured you are etc etc .Think they might be out to scam etc . Ive also seen contracts that clearly state any valuable items must be removed etc.

[@marymadigan9707]

Reuben is so good for someone that has a few years before he is qualified great work on the testing and fabulous job on the measurements for the solar system great video guys 👏😎🇮🇪

[@terryharper396]

The luke moment , like a action film (cliff hanger) well funny, great elec video and all , cheers.

[@chrishainstock330]

Seriously impressive video which is so captivating to watch - unbelievable that the wiring could have been done like that in the first place to cause the problem - actually quite a good warning to all of us, not to assume that power is off just because a circuit is isolated

[@johnchristmas7522]

I never did work for lawyers or solicitors! They are clued up as how to sue you or even not pay!

[@TonyTheNerd]

I'm loving watching your videos Jordan, you certainly know your stuff! 🤟

[@RolandStenutz]

It's interesting to see how much the electric wiring differs from how we do things in Sweden. I would have freaked out at the 100A main fuse (our electricity bill is based in part on the size of the main fuse) and, having worked as a "plumber" (best put that in quotation marks), I would have packed my stuff and left after seeing wires on the kitchen floor... What happens if you have a water leak, drop a saucepan or forget to turn off a tap?

[@starbarrothschild6597]

28.17 good point about the continuity of cpc, didnt you say they were class 2 fittings, so does that require a code 2 on th EICR?

[@eifionstores2460]

As a (retired) electrician of over 40 years experience I found it really annoying that manufacturers update their MCBs but are incompatible with old versions meaning it is a problem altering a perfectly good consumer unit. I also had a damaged carpet problem where I was threatened with county court action. Fortunately my insurer sorted it out but I noticed premiums then rose.

[@jaycutting8735]

It's blinding to finally watch a good electrician doing what us electricians and electrician mates do, pucka work fella 👌

[@petehiggins33]

It's odd that Ze is specified as an impedance whereas other measurements are specified as resistances (R1, R2 etc). I suspect it might be something to do with the fact that it involves the secondary windings of the local stepdown transformer which may have significant inductance. I also suspect that all the measurements made by the testers are actually impedance measurements because that's much easier than trying to separate out the in-phase components of the voltage/current. In the case of a simple length of wire, there's really no practical difference between impedance and resistance.

[@jamesprendergast6183]

Lovely approach and relationship with your apprentice, your a good mentor!

[@drwizzle]

I was doing a telecoms line install for a customer a couple of weeks before christmas about 8 years ago. Was a pig of a job but managed to get it done, going extra mile with silly changes. I got customer to sign my notebook to say she was happy with the install at the end (and wish i'd taken photos). A few weeks later (again, just before xmas, coincidence??) I get a claim for drilling through a gold plated HDMI cable in her wall. The cable wasn't there when I installed and the photos were of damaged NTE and backbox hanging off wall. I installed all new. A long story short, customer managed to get about £600 from me by having claim taken from my wages. Vile person

[@alanwalton5735]

8:47 seen a lot of new boards. However most cut excess cables. You have no choice to extend cables.when you come across problems of move circuits around. Never mind a board change.

[@johncoveny3036]

I am a very very busy man (No, not as busy as you). I don’t leave comments. So far less than 10 all up ever. This was an AWSOME video. I also do not say AWSOME. Well done Sir. I am tipping my hat to you. Keep up the brilliant work. From a retired Electrician in Sydney Australia. Yes you are a global success Thank you. John

[@alanjrobertson]

Reuben doing a great job, can see how much he's picked up from those EICRs with John too, excellent training 👍

[@alanwalton5735]

21:00 main earth/ link for testing. With more and more bonding requirements especially with 'green energy' more space on the earth bus bar the better. Link takes up space.

[@robertedwards3147]

Here in NZ we leave the producer statement for all equipment we use in th installations with a full set of tests done plus a statement of checks done and a list of number of equipment fitted so our cert others can't do work on my cert I also take lots of pics too as home owners can do there own work here and if something goes wrong I am safe

[@obrien1sj]

I have that exact same Wera tool check plus bit set ...the mini ratchet is a piece of art! Your viewers have awesome taste 😄 Great channel, as you help show us sparks in a really good light - keep up the good work 👍🏻

[@conanrussell]

That clock is straight from a horror film... LOVE IT!

[@Dranok1]

31:00 Ooh, no! "The car is in the garage so there's no contact with true earth so PEN fault protection is probably not necessary." Concrete floor? No PVC insulation or DPC under that concrete? (It would be visible at the edges of the slab) The standing on the concrete is standing on the general mass of earth! The stuff is conductive. Do you not remember this trick?: if you are doing an earth electrode resistance test in, say, a playground, and have nowhere to insert your ground spikes, all you need is soaking wet pads (pieces of "super mop" are ideal as they hold the water and don't dribble everywhere as you walk) to place on the concrete (give them a little press to make the concrete damp) then lay the spikes on the pads, and you can get a pretty true reading, through the concrete to the ground below. Also, if you've never heard of eVolt, you need to start reading PE, our industry rag Professional Electrician. No excuse really, it's free and found in every worthwhile wholesaler! It is genuinely useful read for every apprentice, Reuben should have this month's issue in his hand every lunchtime for a good read :-)

[@markbourke7879]

Ruben is coming along nicely, definitively Cory 2.0 material! That VW Caddy is perfect for his first van too

[@artisanelectrics]

He certainly is!

[@blower1]

It's as if he is a chip off the old block, like father like......

[@MarkUKInsects]

Had a stunning house on stilts in the rain forested in the mountains on a Caribbean island (sounds expensive and should have been, but was $40 a night!!), One night there was a burning smell and smoke in the small consumer unit. I popped it open to find a nice roasted lizard. not only that there were other very older lizards there too. Not an issue we have in the UK. but had it been IP4X it would have bean safer.

[@WolfHeathen]

I can't even count how many times there have been contractors in my home drilling holes and doing a bunch of other stuff and then left me to do the cleanup. It doesn't take much to respect someone's home and clean up after yourself. Props to you guys for having common decency and respect for your customers 👍

[@electricery]

As long as you are prepared to pay contractors rates for the time they spend cleaning. (Either priced into the job or as additional time). Personally I would rather pay them for the skill I employed them for than pay top dollar for being a cleaner

[@justme5384]

@ 15:58, you had the RCBs on so its one big circuit even if you had the RCD off

[@mickcawley4797]

I remember working on some council rewires a fair few years ago, and one Tennant was a bit 'too helpful'. He wanted to be first done and said lads could leave boards up in spare rooms and leave tools, etc, overnight. Unfortunately, the lads were a bit naive and couldn't see what was coming. This guy tried it on for everything, new TV, speakers, this that and the other. In the end most of his claims were rejected and he was nicknamed 'claims direct'.

[@russ01539]

Hi there. An interesting watch, having been in your situation with apprentices at various times in the past doing EICR's. Can I just say about your comment regarding the inverter and batteries. Probably not a good idea to be placing them in loft spaces. I believe the next amendment to the res will be covering this practise in more detail. It has been deemed an unacceptable/inaccessible fire hazard. Nice video though I enjoyed the watch.

[@Vwfan]

Reuben is the new Cory. Fantastic! X

[@gadgetman36]

I thought Reuben was Cory’s son?!

[@dwaynes5983]

Are these your main panel board for the house? In ths US we use the big Square D ones. And we need for breakers we do a upgrade to 200 amp. and a sub panel is 100 amp.

[@livelyosprey]

Those quick disconnect inset lights are really cool

[@ForTheBirbs]

Fantastic work Reuben, you're a star.

[@allanransby7119]

Yep, I worked in an electronic-shop and went out to fetch a B & O television. The damned thing was scratched on the front speaker when I got there. I told the customer that I would make a remark before transportation. When he came to see the repair he "suddenly saw" the scratches and claimed that it was something I made up for the occasion. The boss and the customer agreed on blaming me. I was pi... can I asure you. I have always been taking great pride in making a good service and not damage other peoples property.

[@msp2896]

3:20 no mention on the lack of "safety electrical connection do not remove" label on it

[@tobysherring1369]

The Wonder Lead gets another mention by Rueben. What you need is a Wander Lead - for wandering, not wondering.

[@kennethausten]

Never saw a neat consumer unit, they were all a mess. Usually because of alterations over the years. Only neat ones were first time install or replacement by myself. Came across bell wire once connected to a 32amp MCB. feeding 13 amp sockets in a new extension. I was called out as smoke appeared from a 2 gang 13a socket. The bell wire had melted. I condemned the lot.

[@timoconnor1495]

My central heating system has just stopped working, and it is freezing. Particularly in my bedroom which is opposite an outside wall.please advise what I could look for?

[@adamw225]

Was awesome to see some safestyle gear, a good little company here in Australia who have a good range and are getting bigger

[@gadgetman36]

In the UK Safestyle are known for making UPVC windows. Their tag line is you buy one, you get one free. Is that the same for their glasses?

[@djohnsto2]

I've had contractors with good reviews be careless - Painters were spraying water from a hose into a paint tray, and splashing paint water all over my car. Same painters spent hours removing my storm windows, didn't clean them, then painted them shut with 20 years of dirt still inside along with huge paint smears on the inside of the glass. Another guy was messing with an articulating ladder, swinging around sections inches from my car almost hitting it when there was a whole big backyard available. A guy put staples through wiring with a cable stapler, broke my swiffer, threw away a bunch of my stuff in the garbage. A plumber was ramming a snake down a drain, hitting the p-trap thinking it was a clog, kept ramming repeatedly and broke the ABS drain line. A guy using my drill and bits stripped out every screw he put in and ruined multiple bits. I could hear the noise of this happening at the other end of the property when I got home. An HVAC guy ruined my $500 Rheem smart thermostat by applying power to the variable motor speed line; it actually burnt up and smoke came out. He accused me of causing it and I paid for a new one to get heat back on. If I want something done right I have to stand there and nitpick common sense to people, which I dislike.

[@papabear6860]

Well done Reuben, keep at it sir and you will have success in your trade.

[@johndevlin980]

Great questions for Reuben, I like to test the apprentices to make sure they are taking it all in, good work matey

[@artisanelectrics]

Thanks 👍

[@NC-lm8sw]

You are a lovely person! Batteries in the loft could easily get above 50C while disconnected electrically. Higher than 30C lowers kwh capacity and lifespan. Charging/discharging creates internal heat Subscribed! ❤ You have interesting videos I will have to check out

[@isbestlizard]

If i worked trades I would NEVER do a job for a lawyer/solicitor.

[@simonthug7866]

Ruben is doing a good job, testing is not easy and takes time to learn. :)