Customers are walking out of Home Depot

[@EconomicNinja]

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[@pheromonefreaks8957]

@EconomicNinja wells fargo has refused to cash my checks from my boss multiple times, to the extent that my boss had to call and ask why . They will cash them now, but there's a red flag that pops up, that no one knows anything about.

[@timadams7274]

I walked out 2 weeks ago when there was no one checking anyone out. Plenty of ‘workers’ just standing around, having a grand time with each other. I just left my stuff at the register and walked out. If I want a want a zero customer service experience, I’ll just order it on Amazon.

[@Christina-cb7bb]

Don't go to Walmart then. 0 help there either.

[@christopherwithers9019]

Don’t use the self checkout. Support human jobs.

[@MG-Town]

Nah

[@1erinjames]

No choice

[@simoneluevano]

I PREFER human contact buuutt?? When you can't find them anywhere??

[@cucvfarmer]

I use self checkout whenever I can. Trump's Tariffs will cause companies to invest in Robots like fast food restaurants are doing in California because of minimum wage laws.

[@thefaithfulcitizen]

What do you mean, "Nah" BOT comment! ​@MG-Town

[@MarkMartin-t8n]

Customers are being treated poorly at all stores now. There is no consumer appreciation.

[@mckennah8586]

I stand with you. No self- checkout!!!

[@gregjr3850]

I have always picked the cashier line

[@PaulR-u1k]

Boycott home depot support local merchants if you can

[@2pugman]

I stopped buying at HD 'cause of the self check out. ACE Hardware has everything I need and people to ask questions about a product I need.

[@zyxw2000]

I've gone to the same hardware store for 40 years. A few times I needed something that only Home Depot had, and the experience was always negative.

[@Psalm68.11]

They can’t track cash, they like tracking people with their cards. I prefer a human checking me out.

[@InaEsin]

I was just writing to someone else about the horrors of NOT having a cash option. They are tracking your purchases anyway (if not by discount code being punched in at the time of your purchase--Kroger Card, let's say--they have you on camera). They likely know what is in your trash, ffs. It's when we have no cash option, that we will be truly phukt. There's going to be a 99% (of all income) carbon fee, a Breathing fee, a walking fee, a driving fee, a bicycle fee, a day that ends in Y fee... Good luck getting anything that THEY decide is not in your best interest. I lost both of my parents by the time I was 25yo. I don't need a pack of horrifying twisted ghouls playing parent to me and restricting my choices. If I want a beer, I want a bloody beer. (But not before all the taxes fees and any other dreamt-up reason they take all our income.) Got a ticket outstanding? Yeah, good luck getting toilet paper before that fine is paid. They'll just decide that 99% of anything leftover is their carbon tax. This from the people who flit about the planet in their private jets.

[@maryanncraft4044]

I actually had a Walmart Manager tell me I needed to go through self checkout. I had to explain to him that I did not work for Walmart and would not be using self checkout. I am retired and do not frequent stores that have only self checkout. Unfortunately, the young adults have been brainwashed to do it.

[@ronivester5651]

Tell the manager that you want the employees discount

[@motorcyclemichael2182]

@@ronivester5651it doesn’t help

[@bamahama707]

And they are far more numerous....

[@kylorado970]

It’s not theft when something gets “scanned incorrectly” - it’s the charge for making your customers work for free.

[@Richardkate-kz6pm]

Informative video! Your candid discussion has resonated deeply, as 'uncomfortable' barely scratches the surface of the emotions many of us experience regarding this issue. Thank you for shedding light on this critical topic and using relatable anecdotes and expressive pauses to drive home your points - your engaging approach makes a complex subject more accessible.

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Resolving these complex challenges necessitates a thoughtful and multi-faceted approach. It's essential we provide comprehensive support to families facing hardships and treat individuals experiencing homelessness with dignity and compassion.

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[@BRADH-xw8sw]

Last Weekend we went to Home Depot to get a Milwaukee deal for Black Friday... It was around 7pm and 5 of these packs were metal cabled together - finally found a sales agent but they could not find a key to unlock & separate 1 pack. They tried for 15mins unsuccessfully. I looked at the pack and lock/chain and told them there was no electrical circuit on the lock so cutting it would not set off an alarm - they disagreed but I proved it by showing the cable was not connected. Anyway, I also said look - the cable goes thru the pack at the hanger hole - if you cut it there, I will get it over to cashier. Battery pack in hand to only human cashier at the other end. Very very frustrating & I held it up as I walked to check out to make sure video surveillance did not think I was stealing it. This is getting ridiculous - locking everything up for security is one thing but that store did not have many active staff to service customers in unlocking items needing to be bought.

[@donaldcurtis9229]

I went to Walmart for a car battery and they were locked up to I went to the audio department where they sell the TVs and stuff three times asking to have somebody come over and unlock the cabinets I get the battery

[@user-bw4sr4ls8f]

I work at Home D. They use to have 5/6 cashiers at night and in the day. Now they have 2/3. I keep getting sick from exhaustion. We keep saying we need more people, they say no more hiring. They put the 2 cashiers down at the far end away from self checkout, so no customers wants to walk that far. I notice now customers are angry, in bad moods. It use to be fun! I notice their stock is still up!.

[@Pietro-ug8io]

I hear you Ninja, but as a current hotel employee, 99% of hotel guests when purchasing soft drinks or snacks prefer to either charge the cost to their room or pay by credit card. I can’t tell you how many people nowadays do not carry any cash. It’s shocking! It certainly wasn’t this 20 years ago.

[@militaryvet6304]

Buffalo Wild Wings is doing this crap also. I decided from that point on to only support local businesses who take cash...

[@therooster6104]

Chipotle pulled this crap on us 👊

[@gwentexas]

@@therooster6104 stop eating it out stop eating out it's poison anyway

[@donwayne1357]

Our local McDonald's only takes orders through the lobby kiosk. I won't go back again.

[@chaz4471]

I’m making a stand! I always use people! I refuse self checkout. Then Walmart started filing theft charges against people who used self checkout

[@mommaoinnh2674]

If I’m not invited to the employee Christmas party, I’m not checking out my own groceries.

[@tracys1385]

Ha! Good point!

[@gilbertcolacicco1655]

These cretins will even ban Christmas if they could 😢😢

[@vitbing]

I walked out the other day , turned and Headed for the Hills , now deep in the mountains of Montana , rocking w Star-link mini all the way

[@SusanCharles-ob2hi]

I won't shop at a store without a cashier. I have never used a self checkout. Always pay cash!

[@DMAN-xk5ni]

You can have all the kiosks you want, still need real people to stock shelves, get carts in the parking lot & unload trucks to different parts of the stores.

[@daniellemechura6837]

Small businesses will many times prefer cash/check due to transaction costs. I don't blame them and am happy to pay that way. I'm tired of cashless. Every time I turn around, someone I've paid via credit card sends me a letter telling me they've been hacked and make sure you check your credit for ID theft. 🤬

[@StatmanRN]

I won’t use self check unless it’s a couple small items. I threatened to leave a cart of food unless they penned a register- told them it will be much less work to open a register than to put all this back.

[@jb6278]

You just added a new subscriber and started a movement to cancel self-checkout lines across all retail outlets. I will no longer use them and go to someone to check my items out. Thank you, Sir. Humans rise against big Teck 'Now!!!!'.

[@genocanabicea5779]

I still remember when cash was king. You could even get a discount for cash.

[@Grammysstorytyme]

@@genocanabicea5779 we still have this in small town Iowa! The problem is they charge the retailers so much for those systems. I'm glad now many places are passing on the discount or upcharge. If you want to use credit card, you pay the extra 4% 🤷

[@wadenone2861]

Have been doing this since self checkout began. Retired now do not want to be a cashier for free

[@sakidickerson]

@@wadenone2861 I don't get it self-checkout is so much better you don't have to deal with anybody you just get in and get out

[@dianneessendrup801]

Saving jobs is the most important. Love this message.

[@timothyputzke1250]

I was just at a Lowes buying a few items. Of course I was having trouble with the self checkout. An Items price did not show the markdown. An employee saw me and came over, did there best to help, but had to call another employee higher up the totem pole that knew the correct code. I asked them about the empty checkouts. They said that they would love to have more checkouts, but no one wants to work. This was early afternoon on a week day. Not many customers.

[@kelley907racing3]

I've already been refusing to use self checkout (since it's inception).

[@cherylhart7440]

At my Home Depot there are only two registers open with people for contractors. Those registers talk non-contractors too. But the registers are only open until 5:00 PM. After we found that out, we are making a point not to go to Home Depot after 5:00 PM. The Lowe's by us is ALL self-serve registers. Other than those two store, there aren't any hardware stores left around us. They all went out of business when Home Depot and Lowe's moved in.

[@Campfire-m1w]

I don't ever go self check out ever

[@mitchdegrace2040]

Me neither…

[@jalvarez221]

I refused to use a self checkout, i have stayed online waiting for a very long time while the self checkouts are empty. Same with using mobile delivery services.

[@kmanbay6580]

In 2023 Home depot made $15.1 BILLION, and they can't hire someone to check us out. Hire some friggin' people to take care of the customer.

[@wlonsdale1]

IS that revenue or profit?

[@kmanbay6580]

@@wlonsdale1 Profit, their revenue was $153 billion last year

[@davidpalmer7175]

What do you mean they MADE $15.1B... You mean they did $15.1B in business or PROFIT??? One doesn't mean the other.

[@kmanbay6580]

@@davidpalmer7175 Profit, their revenue was $153

[@kathleennece715]

I’m 77. I tried to use self checking out one time. Never again. Don’t need that kind of stress in my life.

[@7lightsofyayas877]

Credit Union One Las Vegas. I just moved here.. I opened an account to pay my monthly rent.. By the second month they closed my account and sent me a cashier's check saying they could not identify me... I went to the bank to cash the cashier's check.. They told me they could not cash it because the ending balance was 33 cents and they are a change less Bank... They couldn't even honor cashing their own cashier's check with my funds... I said can I still cash it I don't have to have the 33 cents change back.. They said they weren't able to... This was a credit union mind you 🤷🤦🤬

[@edcooper4301]

Doesn't everyone know that using self check out costs the livelihoods of families?

[@Luckyduck10]

A lot of places started getting rid of them because of theft.

[@Chris-ji8jw]

I'm with you. Even if all the check out lanes are self-serving; I'm going refuse to engage my brain, to do it myself. Gonna have someone help me.

[@Kens64chevelle]

I pulled all of my money out of banks a few years ago due to these fees. I've had no issues with credit unions because they are owned by the people. As far as Home Depot, my issue with them is the fact that they now have cages, where most anything I'd be wanting to look at are locked up, due to what's being allowed to happen in large cities with crime not being prosecuted below a certain dollar limit. I'm in a rural community where the crime is almost non-existent, but the corporate offices are mandating rural stores follow the same policies as those in crime-ridden cities. It's ridiculous.

[@SassieLassie0406]

I stand with you, Ninja!!!!!

[@frankw7266]

I never use self-checkout, and Hurricane Helene just reinforced the point of why we can't go CBDC. Many places open on generator power could make sales, but with no communication services, they could operate on cash only.

[@christaguenther7696]

Due to the Fed now insisting that any bills that are ripped or damaged have to be sent to the Fed not just taken to the bank. Forcing the digital so can be tracked

[@rarius2159]

Don't use the self checkout. Support jobs not tech.

[@darrellbrown8165]

My worst cashless experience is the damn post office didn't want to sell me a single stamp with coins or dollar bills. This particular Post Office has a history of poor service, (2 out of 3 were diversity hires) I went to another one, they sold me the stamp and offered to put the stamp on for me.

[@jeepstergal4043]

If they don't take cash, they don't want my business.

[@kristinegallagher6437]

I won't shop at any store that doesn't accept cash. This is ridiculous.

[@mifi5913]

Thankfully, none of the Home Depot’s/Lowe’s in my area lock anything up

[@craigburns7618]

I don't go to sporting events either they're too expensive! They're ridiculously priced !!! Plus most of them suck!😮😮

[@chenoaford8895]

Absolutely 💯 We deal with humans and cash transactions. Time is valuable for us, but it is important to have that social connection. We leave enough in the bank to pay the automatic bill withdraw and leave the debt card at home. Cash only for this household.

[@ralphparise1693]

Walmart here in mount vernon wash. Has the same issue at self checkout, you don't know until you finally make to the computer, some times 10 minute to find out it won't accept cash. Its happening all the time. They won't let people inline know until you make to the computer. Also they have a lot of items locked, good luck getting someone to unlock cabinets, we waited once 10 minutes

[@flparrotz1]

People need to just leave the merchandise right there at the kiosk. Groceries will spoil after so many people keep doing this...who cares....let them reap what they sow.

[@dg1234ify]

Just 1 year ago I was the only guy in the planet was outraged about this obvious derelection.

[@nancylim2940]

Asia countries are quickly going cashless too. Self- checkout cashless kiosks are replacing manned- cashiers in supermarkets.

[@Chris-lf9dl]

I heard some Walmarts are switching back to cashier checkouts because of too much theft in the self- checkouts

[@flparrotz1]

My local grocery store had self check outs about 8 to 9 years ago. That lasted....maybe....2 years and they took them out cuz they said they were losing money due to theft. Someone higher up must not care cuz about 2 years ago they put them back in with someone who over watches the check outs!

[@James-gw4jb]

I have been in the same situation where there was no open lane with no one to man it I yelled out and demanded a person it took 10 minutes for someone to man the stand and the worker said thank you stand your ground amen

[@gwentexas]

My Home Depot in my little town recently put in a whole row of probably 10 or 12 self-checkouts

[@jenniferm3572]

Yes I rarely use self checkout for a number of reasons

[@nunyabizness3382]

my bank tried to charge me 3.00 for depositing 6000 .... i called and complained telling them i'm not going to pay them to give them money to lend out to others and be paid interest on that loan

[@YourTransmissionRepair]

I'm 70 and my wife is 72. For all the reasons mentioned in this video, we shop almost exclusively online. It's simply easier and hassle-free. Larry in Draper, Utah

[@ALANGREENSPAN420]

🐸🚨BOILED FROG ECONOMY🐸🚨

[@HectorHernandez76]

I haven't used a self checkout line for the last 2 years. My wife and kids ask me why and I've said the same thing... "I'm trying to save jobs."

[@TSBfixitnow]

Every time I have had to use self check out, I either forgot to get everything I paid for , or forget my receipt, I'm the worst cashier that has ever worked there, I need people who are looking out for me.

[@swhod2190]

I've already taken that stand...been doing it for a while. I do resent the items in a cage...I'm no friggin' thief!

[@dianeotteni306]

I always stand in line for a real person to check me out ever since they started this baloney.

[@jameshaney3178]

Wait in Line!!

[@joem.7621]

Yep. This exact thing has happened to me multiple times recently. The card readers in the store are ancient contact type readers and refused to read my card chip. They are worn out and don't work/malfunction. And, almost impossible to find a checkout to use cash. So, I was so frustrated trying to spend literally $350 on a tool and having it not work I walked out without it and ordered it on Amazon. Wasting more of my time complaining to someone at HD and having them ignore me wasn't an option. It's literally made difficult to transact there. Nuts for a business! GET NEW CARD READERS HD!

[@paulpeters1739]

Local Lowes down to only one cashier along with all the stuff locked up....

[@TruuthMan-1]

Totally Agree!

[@ReadyWriterPsalms451]

I almost always look for customer service and checking out with a person versus their impersonal machines that eliminate jobs. i’m with you on this one.

[@Chris-lf9dl]

I only shop with credit card on line. All other times I use cash.

[@jamesrosenberg1443]

So I was at a Home Depot a week ago, and in the self-checkout lanes checking out. The young man (guessing 20 yr old) overseeing the self-checkout area gets on his radio for his next level up person to come urgently. The lady in the self-check lane behind me walked out after ringing up $600+ without paying. I said to the young man, "that's horrible!" His reply, "It's not on me, I just make minimum wage!" - So sad that is the mindset of that young man, or any age person, and the effort they want to put forth. Yes, I'm sure HD has some crappy rule about confronting theft, but seriously. Welcome to the end times.

[@benjaminpettibone4254]

Agree 100% with you Ninja! I avoid the self checkouts like they are the plague. Want to save jobs, have a smile or tiny conversation about something with the cashier and if I am having any issues at the checkout, the cashiers are very helpful. Also use cash on most of my purchases.

[@SuperLooneyrooney]

Glad i live in an area w Menards. Usually very knowledgeable and friendly staff (u can tell they try to hire those that have some expertise in a certain area unless they are just stockers), prices are competitive to lowes and home depot even before the gracious 11% rebate on everything, i love their daily email specials sometimes on items that have nothing to do w your typical hardware and lumber items and they ONLY have in-person checkout, never have to wait too long and they will often have people to help you out if it is large and cumbersome items if you ask for it.

[@ScottGWhite]

Always should have a pro checkout open.

[@matthewdye6502]

Some kiosk are card only. Not using the self check out is not stopping anything. The HDs here in Houston are all switching over to it. HD is not hurting either. They are trying to find ways to expand the DCs here without actually expanding them.

[@JenniferJames-le6wj]

Hello, I want to start investing, but I'm unsure where to start. Do you have any advice or contacts for assistance?

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[@LexWalker-rd4tu]

If someone is straightforward and skilled in their work, people will always recommend them. I appreciate her honesty.

[@mitchdegrace2040]

I agree Ninja…people need to y take a stand now!

[@johnlortz3391]

My currency reads THIS NOTE IS LEGAL TENDER FOR ALL DEBTS PUBLIC AND PRIVARE means nothing on a currency that has no value

[@josephsergewich9385]

Sounds good. I agree. Voted in person on election day as well.

[@deltaskyhawk]

I avoid self checkout. It is taking away jobs. Companies need to pay me to be cashier.

[@greeneggslamb9336]

It's bad enough that we have to "self checkout."

[@happytrails7835]

Same at Lowe’s in eastern NC. You can go through lumber or garden department for a human checkout. So if I have a $.25 item I go through Lumber department. They are not going to force me to do self checkout or use a credit card.

[@rexhavoc2982]

Never return the shopping cart, some kid needs the job.

[@bt-rl4mh]

Forget Black Friday

[@stevenhall2408]

I am going to ask my congressman for a simple solution. The currency says "good for all debts, public and private" but there is no operative law with it. Any retailer in the USA that refuses lawful currency should be subject to a fine, $10,000 per instance. That will put a stop to it.

[@garybrown1065]

my BofA branch installed a new ATM machine that does not accept cash.

[@ALANGREENSPAN420]

🚨BOYCOTT BIG BUSINESSES🚨

[@betsybarnicle8016]

CVS usually has two self-checkouts, but only one of them will take cash.

[@jenniferr9564]

Boycotting gets attention.

[@toddplace8309]

What about “self pump gas” after almost 40 years (2 generations) you don’t complain about that, and that’s a possible explosion readymade to happen. Lots of people love SCO and prefer to do it themselves.

[@gregoryhoefer3660]

You’re prediction about the housing market is happening now. Go ninja!

[@aceyorba]

They normally have 1 or 2 employees at the self checkout area watching and helping the customers and their transactions.

[@tamarathomas7300]

When is the last time u saw a full service gas station? Where they pump the gas for u

[@InaEsin]

Jersey. You are not (or were not, it's been a while) allowed to pump your own gas in Jersey. Or did something change in the last 30yrs?

[@mitchdegrace2040]

All gone sadly

[@WalJames]

Here in Australia, the govt is putting laws in place to protect the use of cash after a massive campaign that went over months by the community countrywide.

[@neilshahndynasty.8882]

I walked out of there yesterday. Went to get A microwave ,they had the store model and none for sale !!!!

[@steadysmv]

I’ve had the cashier manager check me out at the self checkout because I refused to check myself out. My mom was a checker at the grocery store for decades. It used to be a decent job.

[@ronaldmiller3619]

Pay cash folks. I take out cash every month, no problem.

[@Gary-wh7ce]

I don't use cash since I get Amazon points.....I don't get benefits for using cash and IF I run into an issue in self checkout and get no help, I walk to the next self check out until I get the price I want.

[@aceyorba]

Home depot is getting to pricey. You can get almost everything online or other places for 20% percent less.

[@noneOfYourBusinessDotCom]

I was at the grocery store last night, and the self checkout lanes (x6) was longer than the two lanes with a checker. Who you have thunk it...guess how I checked out.

[@martdod]

I have a very small chain grocery store in my little town of Meyers CA that has refused to check me out unles I used their self checkout. I explained to her like you did what I was doing and her response was to treat me like an idiot and offer to do self check for me. I left my stuff and offered good luck to her.

[@dougcook5167]

Lowe's has identical self-checkout issues

[@marita6862]

I hate it too

[@JamesMillner-k6k]

F*ck lowes and their self checkout bs.

[@hottuna7]

Thank you for your output. Cashless society's give them ultimate power and control. People better start resisting this before it's too late.