My sensor is set in cadence mode and I use it with zwift. The numbers showed however are unrealistic low no matter how fast I spin. What could be the problem?
@cycplus_official Жыл бұрын
Hello, could you please send an email with a cadence data chart to steven@cycplus.com for further assistance? Thank you.
@angeloliva24203 жыл бұрын
Hola ¿solamente con la computadora M1 se puede enlazar? ¿Hay otra aplicación en la que se pueda enlazar el C3?
@chen71822 жыл бұрын
Can the speed and cadence sensors sync with my iPhone (bluetooth) and to the Cycplus (Ant+) computer at the same time? I want to track my data on my app, and see it on the computer screen at the same time. Thanks.
@cycplus_official2 жыл бұрын
Hello, thanks for your time. Yes, the C3 sensor can transmit data to phones via Bluetooth and bike computers via ant+ at the same time.
@giovannischiochet45784 жыл бұрын
Hello, I've bought 2 sensors for both cadence and speed monitoring. I have a Garmin Edge 800 bike computer, which supports ANT+ connections only. The 2 sensors are correctly detected, since I can see their IDs in the bike computer display. However, the 2 sensors doesn't provide data to the computer. Both cadence and speed are always zero. Would you mind to help me? Thanks
@cycplus_official4 жыл бұрын
Hello Giovanni, Thanks for your asking. We'd like to confirm few things with you: 1. do you set the sensor on the front wheel ? 2. Where are you located? 3.When did you buy the sensor? and the led light on or not? We need those infomations to know what's going on with the sensors. If you don't mind, you can send email to alta@cycplus.com for instant communication. Thanks.
@giovannischiochet45784 жыл бұрын
@@cycplus_official Greetings, thanks a lot for your reply. It seems yesterday I was able to fix it. My error was that I connected the device to the bike computer, but it starts working if I set a new trip only. Just moving the wheel without setting a trip it's not enough, therefore this is a bike computer issue.
@cycplus_official4 жыл бұрын
@@giovannischiochet4578 Glad to hear that the problem solved. Feel free to drop me a line for any further quesitons.
@thvs19842 жыл бұрын
Bom dia comprei o sensor porém não faz a leitura de velocidade no cubo central, o que faço
@cycplus_official2 жыл бұрын
Please send an email to steven@cycplus.com with details of the problem.
@mokuho Жыл бұрын
I don’t have the computer! It can use with some app? 😢
@augy1834 жыл бұрын
I have the cadence sensor that comes with the XOSS G+ package. But it's never working properly with XOSS. The sensor have been paired and sensing the pedal rotation, but it's only for a few minutes. I've tried replace the battery with no result.
@cycplus_official4 жыл бұрын
Hello Augy, Thanks for your feedback. Do you mean after a few minutes, XOSS lost the signal of cadence sensor? Please send me an email with the info about when and where you buy the package, also if you have any vids which show the problem, send it to alta@cycplus.com
@Sandro2119975 ай бұрын
Does it work with Strava or Huawei health app?
@djunaidianggono66693 жыл бұрын
Hi Cycplus, I received my Cycplus M1 + 2 sensors in last December. In the C3 setting, there is four digits for wheel diameter in millimeter, how I put the number when my wheel diameter is 687mm?. And for Speed sensor, I already do the setting such as update the app, switch to S in sensor, but I can't connect it with the M1, it only connect to Cadence sensor, can you help me? Many thanks.
@serkanbey71585 ай бұрын
Can i connect it to a smart phone with blutoth?
@loukaclikiliki Жыл бұрын
What app did you use?
@obgynurse30183 жыл бұрын
가격대비 좋지만, 중간에 signal drop이 종종 생기네요. 그래도 만족하는 제품입니다.
@cycplus_official3 жыл бұрын
Thanks for your feedback. We will update a new firmware soon which will solve this "signal drop" problem. Best regards.
@martymcfly87333 жыл бұрын
my CYCPLUS is set for cadence correctly. It flashes several times green but it won’t wake up I have a bryton 360 computer that works fine with magenta and other brands but not with this for some reason.
@cycplus_official3 жыл бұрын
Pls email steven@cycplus.com for further help. Thanks.
@TheRedSonia3 жыл бұрын
How am I supposed to dig the battery out of the cap? I was using an awl but then it pulled the entire sticky back off the cap with the chip.
@blizzbee3 жыл бұрын
rotate the back cover to unlock... As shown in this video...
@Solyaris19788 ай бұрын
Do these sensors need to be calibrated or will they work well without calibration?
@bigme752017 ай бұрын
Yes for speed sensor, at the bike computer you have to input your tire's circumference since all it is doing is measuring complete turn of the wheel.
@artorias25394 жыл бұрын
Hi, I have a problem with sensors. This work but sometimes the numbers cadence or speed stop and make zero, later come again to work. I have CYCPLUS M1 with the sensors video
@cycplus_official3 жыл бұрын
Thanks for your feedback. Please send the video to Alta@cycplus.com. Have a nice day.
@martynhordern73514 жыл бұрын
Hi, bought one of these to use on a static exercise bike with Zwift. However the cadence setting isn’t being picked up on the app but the speed is whether it’s set to C or to S? Any ideas ? Thanks
@cycplus_official4 жыл бұрын
Switch it to S model for speed.Read the user guide to know how to switch. Thanks.
@cycplus_official4 жыл бұрын
As for the "isn’t being picked up on the app", please restart the app and bluetooth.
@martynhordern73514 жыл бұрын
@@cycplus_official thanks - not sure what you mean about switching to speed when I want the cadence setting (I know how to change the settings) I've reset everything - the supplier has finally accepted its faulty and is sending a replacement
@cycplus_official4 жыл бұрын
@@martynhordern7351 Oh, Sorry for the misunderstanding. Glad to hear that your problem solved.
@martynhordern73514 жыл бұрын
@@cycplus_official not really will be if the replacement works
@estebanreino3 жыл бұрын
This sensor can be used for running?
@gabrielclarence53902 жыл бұрын
Hi Can I pair this with XOSS GPS bike computer?
@cycplus_official2 жыл бұрын
Sure.
@playerkarl3 жыл бұрын
Do I need to remove the battery after each training session in order to extend its life?
@cycplus_official3 жыл бұрын
No, you don't need to take the trouble to do this.
@Rottingboards3 жыл бұрын
@@cycplus_official Does battery last long? Does it shut itself off?
@cycplus_official3 жыл бұрын
@@Rottingboards The sensor will flash green or blue when you pedal. The battery is a button cell that lasts along.
@piotrpawlak49452 жыл бұрын
What app i have instal for paring sensor with phone?
@cycplus_official2 жыл бұрын
Wahoo, Zwift, XOSS, etc.
@leopdias2 жыл бұрын
Can I paring speed and cadence in the same time on wahoo fitness app ?
@cycplus_official2 жыл бұрын
Hello. Yes, that's possible. And our sensor is compatible with: 1. Apps that have open access to connect sensors; 2. The device support communication via ant+ protocol or Bluetooth.
@solo76863 жыл бұрын
Il faut mettre 1 capteur pour la vitesse instantanée ? C'est pas directement par GPS ?
@cycplus_official3 жыл бұрын
Hello, if you connect the C3 sensor to a bike computer, data of the speed sensor will take precedence over the speed measured by the GPS.
@요롱롱-i7t3 жыл бұрын
What APP download and where I can download
@blizzbee3 жыл бұрын
XOSS is the app name
@TamasD3 жыл бұрын
Hello Sir, Is it possible to sync the data after the workout? (so use it without connecting to any device)
@cycplus_official3 жыл бұрын
Hello Tomi, You can connect it with the APPS such as Zwift to sync the data.
@malektubaishat82 жыл бұрын
@@cycplus_official you haven't understand his question. he said in other word " if the mobile phone is not with him, but after finishing cycling he want to sync the data, is it possible?"
@cycplus_official2 жыл бұрын
@@malektubaishat8 Sure, it's definitely possible to do that.
@cycplus_official2 жыл бұрын
@@malektubaishat8 Sure, it's definitely possible to do that.
@Szymciu2699 ай бұрын
Will it connect with apple watch?
@DesiCypher6 ай бұрын
Yes, mine connected to my Apple Watch S9
@HectorArevalo-gl7wo4 жыл бұрын
Gracias por la descripción, muy útil
@cycplus_official4 жыл бұрын
Bienvenido a suscribirse, comenzaremos a realizar actividades de prueba en un futuro próximo.
@macmar38462 жыл бұрын
How I can install a sensor on mag wheel?
@cycplus_official2 жыл бұрын
Hello, C3 can be installed on a bike wheel hub whose width be more than 38mm.
@philliplauar84563 жыл бұрын
Infelizmente tenho tido dificuldades com a queda de sinal constante.
@fabricioarquitetura3 жыл бұрын
Conseguiu resolver? Recebi o meu hj e fui testar, mas fica caindo mesmo constantemente...
@philliplauar84563 жыл бұрын
@@fabricioarquitetura não consegui. Depois de tentar muito, troquei por sensores de outra marca.
@DoctorNapster7 ай бұрын
Совместим ли датчик с Garmin 955?
@jasonperez24164 жыл бұрын
Where can I find the app?
@cycplus_official4 жыл бұрын
APP Store
@johnm5924 жыл бұрын
@@cycplus_official what is the app called?
@cycplus_official4 жыл бұрын
@@johnm592 XOSS
@joaobrito18013 жыл бұрын
Very very Thanks for the information!!!
@micky2707 ай бұрын
i think the Cadence mode works fine. but the speed mode is simply not working, i bought 2 of them.
@santiagobenites3 жыл бұрын
Thumbs down because of Ant+ only 😢
@martymcfly87333 жыл бұрын
This thing is a piece of garbage, going right back to Amazon
@kenmeyer1009 ай бұрын
no its Bluetooth too
@mokuho Жыл бұрын
Wahoo app
@thvs19842 жыл бұрын
Se vcs puderem me ajudar fico grato, senão será um dinheiro jogado fora
@cycplus_official2 жыл бұрын
Please send an email to steven@cycplus.com with details of the problem.