D280 Pairing the app with the device

[@pr.luisrodrigues9639]

Good evening sir, your video was very well explained, congratulations. I needed the gateway link for me to command the opening of the house by Wi-Fi. Thank you very much

[@arpha-lock]

Hello friends, If you still need the link, you can send an email to our official email address and we will explain each step again. (The email address is on the door lock manual) Warm regards, Arpha Official Customer Service

[@williamrodgers1018]

The D280 will not connect on wifi, just Bluetooth. If you try wifi only, it will time out. With BT or wifi & BT it will connect in 5 seconds. I tried about 20 times

[@arpha-lock]

Hello friend, I am sorry for the problem you encountered. There are many reasons why D280 cannot successfully connect to WiFi. We need you to provide some videos or other information to find out the specific reasons. In order to better solve the problem, you can contact our after-sales customer service email. Arpha Official

[@arielban1]

it appears this does not work with Alexa. Where is the link to the gateway? OMG

[@arpha-lock]

Hello friends, If you still need the link, you can send an email to our official email address and we will explain each step again. (The email address is on the door lock manual) Warm regards, Arpha Official Customer Service