my eBay sales …just stopped

For supplies, a free trial on 1:1 mentorship and inventory to sell, check out www.dailyrefinement.com.

[@marthachastain210]

It’s because of you I decided to open a EBay Store, I’m a Senior and enjoy vintage collections. I’m excited and motivated. Thank you Professor Chris!

[@realcorkdan]

love it 😍

[@happyandjoyful7916]

I like it that you’re not an EBay basher. My EBay account is steadily growing. I’m not able to have a niche or pay for a store yet. I have 334 listings with 70 sales of items that are not in high demand. I’m new at this but I can definitely say that your advice of listings every day does make a difference. I’m rebuilding my life at age 75 after having Covid and have to for the time being, sell items from my home and what was in a storage unit. Yes, it’s an everything store for now but treating customers in a little loving yet professional way by carefully packing, shipping on or before expected shipping times and of course communication makes a customer feel valued with the results being fantastic 100% positive feedback with glowing comments! So the point is that even someone like me being elderly, not being in a niche yet with limited resources has massively benefited from your channel. I can only imagine when I’m in a niche how quickly listings will flow and everything else will be expeditiously soar with efficiency. Thank you Chris. 😊👏👏👏👏👏

[@Makeupmusicbox]

sending blessings to your business!

[@hc6393]

Well done! I love this comment ❤️

[@maryhobbs4183]

Lots of scammers out there and packages get lost. I think it's good to be honest...

[@peachion2]

I’m in my 70s too. So many of us are downsizing and eBay is a great way to make some extra cash.

[@jumboshrimp2885]

Killing it here $1000 in one week....listing every day 20. JUST WOW , my sales conversion up to 1.6 from 1. Sourcing smarter. Quality items, consistent listing that's it.

[@dailyrefinement]

Keep 20+ forever now, forever kill it!

[@11111salo]

Q:Why do I list on eBay? A: I list because I want to become a full-time seller Great Video I'm looking forward to this series, and learn. 👍

[@nemod3338]

The real face of eBay: Imagine you have a shop at the mall. Everything is nice, you have a nice steady footfall outside your shop and all your items are nicely presented in the shop window. Looks like an ideal spot to sell a lot of merchandise. But as soon as your potential buyers enter your shop to check more closely on an item, they liked at your window, here come 30-40 dudes with placards offering a cheaper price for the same or similar items. The dudes have permission from the mall to do so as they have paid for it. Would your shop survive for long, would you get a lot of transactions? Is it even legal? Probably not. But this is exactly what eBay is doing with every single listing. This is where promoted ads go, into your listing. eBay suggests paying for promotions yourself (This is why they deliberately slow down all the sales, to force you to spend on useless promotions. The problem is, it does not remove all that mess from your listing, it only adds you to your competitor's items (depending on how much you have paid). Also, your item's price needs to be smaller than the competitor's price, otherwise, nobody will choose you. The only winners here are cheap overseas sellers. Regional filters do not work inside the item's listing. Meaning even if somebody found a local retailer, they will get a portion of overseas cheaper offers inside of every listing. It is very tempting to spend less. eBay is a very unfair platform. They use your attractive listing to sell more cheap overseas merchandise. It serves as a gateway. (Copy-paste if you want to spread the word)

[@Makeupmusicbox]

I’m sorry but that comment about the item not being worth $1 with free shipping had me choking on my water 😂😂😂 anyway I’m going to go list my five items now 🚶🏾‍♀️

[@thecaravan1]

You explain the issues about 1000 times better than ebay ever have. they have terrible seller support.

[@darren5835]

Hands down the Best and Most Informative Channel on KZbin for Anything Ebay Related. Great Job Chris!

[@TheSteveBoyd]

My sales died too. It's the new changes they made screwing everybody.

[@wesmuntz8797]

There are some outside factors that are reducing sales that can easily be offset with some internal actions. 1) Holiday season is over...Christmas bills have arrived and now taxes are on top of our buyers 2) No stimulus this year 3) Overall economic climate is down and creates uncertainty (buyers hold their money) 4) Winter update is in the process of integration. Yes, it is launched but there will be a time of adjustment on the part of sellers and buyers and eBay has to correct accordingly. If you do nothing different you can expect a couple of down months. If you don't want that, a 10-12% increase in your daily listing habits will offset the downturn. Bottom line, acknowledge those thing out of your control and take control of those things that are in your control.

[@erichbailey5389]

Did I miss Part 2? No surprise to you, but this WORKS!!!! All my stats were in the red, now they are all in green! Sales are up 259%, Listing Impressions are at 21.7%, Listing Page Views are at 38.5% and Sales Conversion Rate are at 1.2%. I am trying to build my store but am struggling to get past 120 on the 5 a day, so it is time to step up my game! Thanks Chris for keeping me/us on track and motived.

[@nathaliecruz3211]

Great explanations and easy to understand directions to correct the problem! Thank you Chris, for all you share (teach) on the business of reselling!!

[@yihanwang2040]

I list 10 items per day for about 4 month, have sales about 2-3 on weekdays and 6-8 during weekends, now my ebay has no sales for 2 days. So frustrating.

[@angelbabe1977]

Mine stopped automatically too on Saturday!! It's extremely frustrating. Nothing I have done has changed. I got a lowball $4 to CA on a item listed for almost $13 this morning and shipping is flat rate of $7.95, which means If I excepted just to get a sale I would make nothing cause I'm in Ohio. Most of my sales are FL, PR, TX, CA so I know the shipping costs. I countered with $12.

[@TheSteveBoyd]

@@angelbabe1977 That's the other thing! Sales dropped off a cliff, and lowball offers started coming fast and furious at the same time! Is eBay trying to manipulate the prices?

[@angelbabe1977]

@@TheSteveBoyd YES!!! I got one sell yesterday in now is the 5th day!! Almost 3 yrs and this is a first, even when I started doing again after a few yrs. I only do it part time, but I use it to pay huge student loan debt and my truck payment. Which I can cover my truck if need be, but not that student loan debt. Thankfully I don't have to pay anything (but am paying off loans anyway) due to the pandimic crap, but in May I need this and I was hoping to pay off two more loans by then. Not at this rate!!! 🙄

[@AllieJL]

Same!!! Mine started last week. I had been selling 3-9 a day. All of a sudden dropped. Last 3 days - nothing! I'm still listing between 5-10 items daily, and some days even more. I ship same or next day, and have 100% feedback. I'm hoping it's because of the new update, but otherwise I just don't get it.

[@angelbabe1977]

@@AllieJL I finally after a week got 3 sales to one person and three additional sales to individuals between yesterday and today. I sure hope your right and it's just an update!!!

[@comic_you_tank8512]

Great content brother! Thank you for all the awesome tips.

[@paulabair3888]

Great important content. I have found all of these aspect to be true in application. Well done.

[@ljwhitmire200]

It looks like there's something going on this month, possibly related to the winter updates. My sales were cruising and then hit a wall on Feb 6th. Looks like they are sputtering back to life. Yep, listing regular is key. I was able to do 25/day for months. Had to slow down to 5/day recently. Back up to 10/day now. Heading back to 15/day next week. Everything else has been consistent for my store. When things get slow, I start taking Ebay's advice for offers to see if they give me more traffic. Not sure if it works or not.

[@tinawiththelakeexchange2093]

Enjoy the solid information you provide; I’m into day three of listing same number of items daily, and building a draft bank. I’m looking to build consistent income!

[@dustysfinds9900]

So, waiting to hear what the brand was that Mark had listed....very curious

[@spartanshawn]

I have maintained top rated for the past 11 months and I have never shipped late. I always answer questions and do returns and take care of issues. Ebay has been good to me :)

[@bananaslama]

Thanks for making these videos, they are very helpful.

[@ramsresales7249]

Poor squirtle! He water type, don't use electricity. Such a shame!!!

[@monsieurdiecasts3393]

excellent video Chris, very informative. I am part of the Patreon group and I appreciate you. P.S.: I wish you get to upgrade to a Prius V in this year of the Tiger

[@dailyrefinement]

Thank You!

[@laurenr1417]

Excellent advice Chris, as always. 😊

[@thriftedflip]

Wanted to support you (my fellow KZbinr / Reseller) as I love your content. Keep up the Great Work!! February is typically a slower month.

[@dailyrefinement]

Thank You!

[@diegoblancocarmona6928]

Really helpful, I will aply it to my store right now

[@jesusfelix2605]

I could honestly honestly say that after four months of not listing not returning any emails my eBay store was completely dead during the fourth quarter of last year. I got a new job went on vacation had a family visit so I just let eBay fall by the wayside. And yes during the most important quarter of the year. I did this and after 10 days my eBay sales have taken off. My store is only 120 items and for the last week to a week and a half I’ve been consistently selling One to two items every day with an average sale price of $28. I went from selling Hardgoods tissues and now strictly just clothing. Thank you Chris for all your videos I’ve been been watching for the last month and learning a lot. -Jesus Felix from Modesto (Hayward Transplant ) lol

[@dailyrefinement]

Amazing how that works

[@CidsaDragoon]

I post daily and after the Winter update it came to almost a dead stop for weeks. It's finally starting to come around but it was pretty rough for a while there.

[@myfinancialclimb3121]

Commenting for the almighty KZbin algorithm

[@backfromburnout]

Loving the new thumbnails Chris. Really stand out in my feed.

[@dailyrefinement]

Thank You!

[@adammoss1571]

I get all of the things you’re saying, and it’s very interesting and informative. But eBay need to be more transparent about what they expect from us as sellers. And they should make it crystal clear that your sales will be effected if you don’t list daily, answer questions etc or have any defects. They’re making us jump through hoops just to be able to scrape a living and they really don’t care about family emergencies etc. In the UK I’m seeing a lot of people defecting to Etsy and Depop etc. and I don’t blame them. Thanks for all of the advice and tips. I really admire your work ethic.

[@dailyrefinement]

I do think they are transparent, it’s just complex

[@jersey_plug9421]

Adam and you have to stay on EBAY they had dropped my top rated seller status because they had a bug that would not let me print the labels for international shipping. I called them, they kept telling me to call back the next day... After two days I just shipped the items myself and added the tracking number... They dinged me for that... But they restored it after about 5 phone calls...

[@brettturpin8692]

Thank you so much

[@molotov2634]

I was 48k short last year to make my first million selling on eBay, my monthly fees are around 5k to 9k per month, I really don't like ebay fees, but I sell more on ebay that my website

[@UDLTUBE]

if eBay recommends that I send an offer but I prefer to hold out a while...does that negatively impact my eBay standing? Also, a customer who made two offers then purchased an item, an hour later ask for a cancellation. I would have but before confirming, saw that eBay would deduct the order fees from my future sales, so I said no. Does that impact my eBay standing? Thanks for everything...just getting started...if I can actually make it worthwhile, I have joining your group in mind.

[@zd2690]

Thank you much so happy I join your Facebook group I regret didn’t do it earlier

[@MeatGod1337]

Ebay is broken, my guess is February will be rough. Until bugs are fixed. Had buyers say that can't purchase items , check out freezes

[@dailyrefinement]

Yeup, time to exit

[@dannyp-ufc8883]

I work full time nights then work on my account every morning/afternoon. Sleep 2-9 so can't respond until I'm up or post until the next day, seems like this is really holding back my growth

[@johnscards4633]

How do i filter out the butt suds test commercials on KZbin?

[@idbountyhunter]

How do you avoid Vero strikes with name brand clothing? I know if the item is used then you don’t have much to worry about, but new items with tags depending on the brand.

[@BraveCounsel]

Does gong on holiday/leave/vacation from work ruin your shop? For example if I go for a walk on the Appalachian Trail for over a month, turn on the ‘seller away’ setting; when I return will my store be dead?

[@AA-nb1wo]

Thank you for another great video. I am a personal seller on eBay. Is the transition from personal seller to a business seller easy? Thank you for any advice. Greetings from London 🇬🇧

[@MikeJones-td6st]

eBay is not meant to be done full time but a side hustle because with so many people getting into it it's a race to the bottom undercutting each other and believe me the low ballers love that and become accustomed to that

[@CastlemanVlogs]

What's the best way to keep my store afloat when having to take a few weeks off and not able to ship out items? (Vacation mode) Do I still build up that draft bank so I can list every single one of those days even though I won't be able to ship out anything that has been bought? I know sales will slump because of the handling time displayed to the buyer while i'm on vacation mode. When I come back, just proceed as normal with my daily listing goal?

[@ksudzo]

Ok , how about ebay promoted listings ...? Say i run an all shirts and pants store with slow sell through rate items... is it ideal to increase my promoted listings by 20%..? If i want say a 40% sell through rate on my store per 90 days...?

[@globalobserver8934]

Chris, how would your advice be adjusted to an exclusively replenishable stock item store ? cheers.

[@sergiorios5381]

Props on drinking Chimay🍻

[@thatt206guy3]

I always print shipping labels immediately after payment. But I might not get them to the post office until another day or two later but once you Pay for shipping eBay gets the tracking number immediately uploaded and emails the buyer saying it’s on the way. Does eBay look at this for shipping or do they look at when it actually is taken to the post office? I mean not that I do that but you can print the label and ship it out two weeks later I don’t know if that gets around eBay’s idea of fast shipping policy or not. What did they actually look for

[@monsieurdiecasts3393]

Chris, what's the deal with the Belgian beer on your work desk? ;)

[@realcorkdan]

is relisting old listings and modifying them , seen as a new listing … ?

[@Mr12JETS]

It might even less than a week perhaps like 4 days to get those sales back

[@roadstar499]

I stopped listing items, but everything else i did... at one time i had 20 items listed...then certain items i ran out of and over a 3 year time span i am down to 8 items listed.. sales totally stopped completely at 4 months ago... so i am guessing ebay does not show my listings at all anymore?? does this make sense? or could someone have messed with my account/hacked etc?? thanks for your time.

[@tomsoutherland3689]

Blue light club vibe, nice

[@radgrand]

no pants sold in 90 days and 1 shirt sold, i am so lost??? how could it be worth it to have 1000+ shirts listed and only one sold on January 20th or so of 2022 ??? leme know bro leme know

[@vanessah5915]

Back light looks good

[@dailyrefinement]

Thank You!

[@kayligo]

Had a sale. Took it to the post office and she said the address is non deliverable. Messaged buyer to let them know and canceled the sale. I did this right? I’ve heard if we let them give a different address than the one on record we lose seller protection? They also only had one positive feedback so that leaned me towards canceling too.

[@brencosales9591]

In the UK ebay normally except change of address when the buyer messages it via ebay messages as they might have just moved and forgot to update their account . However if it's a new account, low feedback or high value item then I would have done exactly the same as you.

[@HB-zk7ms]

Some people will say and think you’re an eBay shill but everything you’re saying makes BUSINESS sense. Also, if you’re wondering why your sales seemingly come in bunches(0 for days, then 5-6+ on Friday, Saturday, Sunday) inconsistency is why.

[@therealjenniferrr]

BuT i DiDn'T dO aNyThInG i DoN't KnOw WhY mY sAlEs ArE sLoW. 🤣

[@fmyouthdev]

Does it make a difference if you schedule the 5 listings each day vs manually launching the 5 listings each day?

[@therealjenniferrr]

No except the first one is going to cost you money.

[@mattallen9546]

best reseller educator in the game. Join the Patreon group. It will make you money.

[@declanconnor8996]

Follow your channel a lot,I always here you say list more items everyday, I’ve been building my eBay store up,I don’t have lots of different items but I have larger quantity of items like maybe 50 units, any help would be appreciated

[@janiceking2012]

Chris, do you still go thrifting or do you only have products delivered to you now through your suppliers?

[@showgirlsaroundtheworldada4484]

pretty factual vlog

[@sellingthisandthat5160]

Great 👍🏻

[@codypetterson4668]

Hey Chris, what do you think of refreshing listings? Ending them and then relisting I mean. Is it worth it? Does it even do anything for the store?

[@dailyrefinement]

Waste of time

[@markm2707]

Well of course the clothing market is over saturated!

[@michellecollins8334]

You mentioned in a recent video that you can store 1,000 items on each of your shelving units. Do you have a link to the boxes you are using on the shelves? I didn’t see them on your Ebay/reselling supply list.

[@marktreichel1326]

He’s addressed this about 1,000x in his videos

[@michellecollins8334]

I’ve just recently started watching his videos and haven’t seen anything mentioned but I’ll keep watching his older ones.

[@jackiebd24]

His size boxes sold out so he's switched to different size and will let us know AFTER he has re-organized.

[@Shopmom24]

You have a receipt book $7. What do you use your for? I have been using mine to send the customer a receipt. I plan to start doing thank you cards.

[@dailyrefinement]

Garage sales

[@Tlip1119]

Hey Chris - Question about ending a listing and reposting: I am revising and re-listing a number of older items in my store. Does the eBay algorithm recognize those reposts as new posts? So basically, if I end and repost 10 items in my store, will it see those posts as 10 new posts? Or will it recognize that it is a reposted item, since it would not increase my total item count overall? Thanks!

[@queenofalltrades3161]

I'm curious about that too. I would like to redo my earlier listing. I feel I should start them from scratch. I just don't want ebay to penalize me

[@greeny1080]

If you're going to end & relist be sure to use the "sell similar" option as it gets a new item number & eBay will recognise this as new listing. Just use sell similar & keep photos, then tweak any specifics you need to.

[@dailyrefinement]

Absolutely not

[@dailyrefinement]

Absolutely does not. You had one listing before, after delisting and delisting or sell similar, still one listing

[@jc-nr8to]

Is a return doesnt fit rated as a defect ?

[@victorreynaga1805]

When you say consistently list, do you mean it has to be exactly 5 items every day, or can it be sometimes 7 sometimes 5 sometimes 10 as long as it’s daily?

[@dace2150]

Nice bottle of chimas, if I see it correctly

[@thegurch7313]

Great tips …. When you have to list 5 items but have no chance of doing so , can you end listings and then resist as new but with slight changes? Would this work ?

[@dailyrefinement]

Hell no, absolutely does not work

[@Ir-of4zn]

LOL...

[@thegurch7313]

I have just watched a George Retro Reseller video, he’s a uk ebayer , watched it straight after your video, and he had the same problem with sales dropped off and he showed his views and sales were terrible, so he tried this trick of ending sales and then list as new and the graphs showing his sales and views shot up to his highest ever straight after!! So it seems it does work. If you want I can add the video link here and you can check it out for yourself.

[@brencosales9591]

George did the relist with older items that had not sold and most probably those items had to have more item specifics added to the listing so that would have improved the listing as well as the relist but this only short term fix. Listing daily and sending offers is the only way I'm getting sales currently.

[@laxtose]

Ebay seems to be practicing site Feudalism. Not sure if it is a good capitalism model.

[@TheSteveBoyd]

"...it's in their best interest to reduce your traffic." That doesn't exactly sound like free-market capitalism to me.

[@dailyrefinement]

It does to me, if you’re not excelling, give the traffic to someone who does to give the best customer experience

[@TheSteveBoyd]

@@dailyrefinement I am a top-rated seller with zero defects, a 99.6 feedback rating, and consistent same-day shipping. My sales were robust until something just changed a few days ago, and my sales fell off a cliff. Suddenly, even the sponsored listings that I paid up front for have seen a HUGE decline in views. I've also seen an increase in extreme lowball offers, as well as deadbeat buyers who win auctions or accept best offers and then ghost you, forcing you to relist. All of the sellers who are experiencing the same problem can't be wrong. But back to my original point, what you described is an example of market rigging, not a free market. The conditions you posited as the cause of this sudden decline is simply not the case in regard to my store, small though it may be. I was excelling until suddenly... I wasn't. So please don't be so quick to dismiss the difficulties for many of us who continue to provide value and customer service as being self-inflicted.

[@TheSteveBoyd]

Yeah... I didn't think you'd have much of a response to that. Instead of being a shill for the corporation, (who are NOT our customers, but rather our landlords), you could try being honest with your audience by saying: "Look, here's how they're juicing their profit margins, here's how you can protect yours."

[@AllieJL]

@@TheSteveBoyd Yes!!! I haven't changed anything. List consistently, always answer questions/offers within minutes (unless I'm sleeping), ship within 24 hours, have excellent feedback, and sales have grinded to a halt! I was doing 4-9 a day and just trying to keep new listings above sales was a struggle. Since last week you can hear crickets. This is an obvious real issue many are having and shouldn't just be swept under the rug like it's nothing.

[@user-sm8by9wj2n]

I'm brand new at selling. I answer right away and ship right away and offer free shipping on all my items. Also, I've never been able to get any response from ebay. I've probably asked questions 5 times and never gotten a response. Is there a particular email address to get a response? I don't have a "store" mostly because I don't know how to do that. I've watched numerous videos from you great sellers and I still am struggling. Spent all my money buying items via auctions and now I'm a bit freaked out.

[@brencosales9591]

If you dont have an ebay store I think that's going to hinder your sales, just try and get the cheapest basic one setup.

[@kayligo]

Seems like it’s all chat bot for customer service on eBay 🤷🏻‍♀️go to help section

[@radgrand]

i dont get it the ebay store this acct is tied to had very few recent sales,are sales hidden?

[@dailyrefinement]

Sales are hidden

[@omarwalters6859]

How do I go to your store to buy stuff

[@silvershandiin]

His eBay store link is in the description of this video. Go look.

[@bryanronning]

Wondering if the lighting was your idea or your editors 😂

[@dailyrefinement]

Mine actually, lol

[@bryanronning]

@Daily Refinement Solid, proud of you! 😂

[@jeffdorris5321]

😎🙌

[@johndeerrm]

Is making counter offers a negative in eBay’s eyes?

[@dailyrefinement]

No

[@johndeerrm]

@@dailyrefinement hey, I noticed a bug in the ebay app today where items are saying shipping is overdue immediately after the item is paid for.

[@TexasDolla]

The hardest part for me is finding good items to sell at an affordable price. I go to thrift stores 2-3 times a week and I do find stuff but it’s very few and far between. Everything after finding the item is a piece of cake.

[@kayligo]

I love finding the items lol. Wish I lived in Texas we could team up 😂🤷🏻‍♀️

[@spartanshawn]

Do you go to yard sales, estate sales, storage auctions or find people that buy from storage units and are willing to sale stuff to you. You always have to network and talk to other sellers in your area to try find hot spots to buy from. Going to 2 or 3 times a week to thrift stores will not get you very far. I went to 500 yard sales last summer alone and thrift stores and auctions or online auctions try HI BID website search your area for them. Craigslist might post estate sales or run an add looking to buy out estate sales. Find people that do house clean outs and have a surplus of stuff. Tell everyone you know your looking for unwanted items to buy or get for free. Make business cards for buying items. Find local business that sale clothing that might want to sale you bulk clearance. Some buy itemized pallets it goes on and on and on

[@TexasDolla]

@@kayligo I like finding the items too. I mainly focus on mens clothing and shoes.

[@TexasDolla]

@@spartanshawn Thanks for the advice. I just started doing this about 6 months ago. It’s winter time so no yard sales right now. I did get some cards made and looking forward to passing them out this spring/ summer.

[@alb5994]

But also slap that like button 😂

[@monsieurdiecasts3393]

US$15.10? I can ship cheaper than that from Canada using USPS through a freight forwarder. Usually I charge no more than CAD$10 (about US$8) for USPS First Class anywhere to the lower 48 states (I pay over the counter USPS rates + a small fee for my freight forwarder to truck the parcel over the border). so yes, US$15.10 for First Class is overpriced, especially coming from a US seller who can take advantage of discounted USPS rates directly from eBay.

[@WellnessWizdom]

The ebay discounted rate to ship a 4 oz package first class to Canada is $14.11. I know because I did it just yesterday.

[@jennifer56401]

Are you drinking Chimay?

[@dailyrefinement]

Yes

[@hazzalufc97]

Hi Chris, I thought you said before that negative feedback doesn’t affect traffic ?

[@atfitzyutube]

Two questions (1) Did I hear you correctly say you went from ‘10 to 25,000 listings in 3mths’? Do you mean the allowance or that you actually listed 25k? (2) I ship in one business day - ie print label and take it to the post office. But USPS/UPS is so slow getting the item to its destination - does this negatively impact my store?

[@SuperFX]

talk moar