DeLonghi Pinguino not powering on

How to troubleshoot a DeLonghi Pinguino that is not powering on. Also same steps could be used for any other appliances.

[@kelvinshelton5860]

Great video! This is exactly the problem I think I have. I’m optimistic about repairing it now!

[@kelvinshelton5860]

Do yourself a favor, order a new original or genuine equipment power cord and install it. Trying to repair the old cord didn’t work out. After installing your new cord and plugging it in, allow 5-10 min for the unit to reset. Once you see the two dots, you are good to go! Best of luck to you!

[@lucap3964]

cord is fine, but getting a new plug with reset is probably a good idea, mine was pretty much a troubleshooting video, also I had the unit plugged into a power strip such is a big no, no as well.

[@robertmontero707]

Good troubleshooting and technical logic. Well done sir.

[@lucap3964]

Thank you

[@belindadulay]

Nice video, very detailed, easy to follow

[@lucap3964]

Thank you

[@astrolove1212]

I have a different model but same issue, am going to use your video for reference to attempting fixing it thanks 🧡🧡

[@lucap3964]

should be exactly the same, hope it worked out for you

[@sweetdickwilly3444]

Great video

[@lucap3964]

Glad you enjoyed it

[@YaYaCreationsCrochet]

Do toy know where to get parts for this model? I got the machine and the vent but not the hose and fittings

[@lucap3964]

got the hose and fitting on eBay, fitting about $14, the hose you can use any hose that is I believe 6.5"

[@bradbryan9137]

Hey, I checked the capacitor after the cord check then for hecks sake tried to use the remote instead of the LCD panel and BAMMM! turned on and works perfectly. BTW, LCD panel showed two hash marks like this - - Hope this helps someone!

[@lucap3964]

Hopefully it helps someone, looks like you did not have an issue with the cord itself but rather with the top display, I actually lost the remote, so fortunately my display works just fine.

[@KuraiXMe]

The problem that I have with mine is that only a third part of the vent is working. Should I have to buy a new one or do you think there is something I can do?

[@lucap3964]

if you are OK with opening up the unit, use a toothbrush and the vacuum cleaner and clean the unit up, the radiators are easily plugged up with dust, ideal would be using compressed air to blow the unit clean then close it back up.

[@aubryballaro5190]

Thanks so much!!

[@lucap3964]

You're welcome!

[@Dan_Amaii]

Thanks Luca!

[@lucap3964]

you welcome

[@reggiej8403]

Same issue. Can you please include a detailed description of how to remove the plug cover and its 'guts'. Was able to remove the 2 tamper proof screws at the back, 2 small Phillip star screws at the back and the 2 internal Phillip star screws. I can see the board and the buttons and I'm not sure how to proceed. I have a feeling I might break things without expert advice. Do I need to unsolder the board or is it just clipped. Hope you can help me out. Thank you.

[@lucap3964]

I strongly recommend you just replace the plug with a similar plug that has the reset button, I only took mine apart for the video and melted the plug back to push it in, however since the plug was already faulty I will still replace it, that way it's an easy gig. First establish that it is the plug the problem by checking on the cabling inside like I showed in the video. The only reason I fixed the plug was to test if the AC would work.

[@reggiej8403]

@@lucap3964 I actually did follow your video and ended up heating the plug and was able to pull it out and align it as desired. I can now use my portable AC thanks to your guide. Much appreciate your knowledge-sharing effort 👍

[@lucap3964]

@@reggiej8403 you are welcome, I am glad I was able to help you out, I post new videos from time to time of things I fix here and there.

[@jaime49sanchez]

Thx. 👍

[@lucap3964]

Any time!

[@bestafricanculture5738]

Pls I have the same problem, I suppose to use a stabilizer before using it but I connected to the direct socket and it came on like 1min and goes off, can’t on it again

[@lucap3964]

make sure that the drain plug on the back is off and you got the hose connected for water exhaust, also make sure the water outlet is not plugged up, if there is water inside the machine turns on and then off.

[@paulprades186]

Sir. What fuse can i use in such a portable unit because the fuse is broken and i dont know how many amps. From volts my unit is dolonghi PAC AN125HPEC

[@lucap3964]

There is not actual fuse, the power plug acts like a fuse and will reset if the threshold is met, however sometimes components inside the power plug hit up and melt causing not to function anymore, and that is exactly what happened to mine and how I fixed it.

[@MrZman0004]

So it's almost a year since you fixed it. Is it still holding up or did the issue reoccur?

[@lucap3964]

Works like a champ, but it hurt me in the wallet when I got the electric bill, this unit actually uses a lot of electricity.

[@nadinemode1451]

@@lucap3964 thank you for letting us know. A good unit but the bill hurtttttt

[@cheetabc5226]

I have issue with my power cord

[@lucap3964]

My suggestion is to buy a new cord, however if you watch my video, that is exactly what my problem was and I went step by step on how to fix the power cord.

[@hairovasquez4582]

buena. Noche. Acomo. Estan. Los. Controle. De. Ese. Aire. Portatile. E. Porfabor

[@lucap3964]

Mejor descargar instruciones in espanol dal sito DeLonghi

[@jessejameshurtadoiii9916]

My power cord looks the same too partly melted at the prongs

[@lucap3964]

One reason for that could be that it was plugged into an extension cord, large appliances need to be plugged straight to the wall socket. In my video I have it plugged into an extension cord so I can make the video as the cord is pretty short.

[@jessejameshurtadoiii9916]

@@lucap3964 would it do this if it's loose in the outlet on the wall?

[@jessejameshurtadoiii9916]

@@lucap3964 I was able to replace the power cord and it works just fine now just wondering what could prevent for future

[@kaitang8899]

Help, I can’t even take out the cover... I took out the screw, the cover is still attaching to the machine... :(

[@deannad9105]

I am having the same issue. I am wondering if I am supposed to use a flat screw driver along the seam to pop it open?

[@lucap3964]

@@deannad9105 there are a lot of screws all around, one is behind the handles, so take out the screw that is visible where the handle is then behind there is another screw, also there are screws on the bottom as well by the trim, and also behind the screen filter

[@JamesMu0709]

This is probably what just happened to my portable ac (looks exactly like this) but it may be difficult for me to do this so we’ll see

[@lucap3964]

where you able to fix it?

[@machanal6100]

HL error and silotion

[@hairovasquez4582]

Buenanoche. Sol. De. República. Domínica. Uste. No. Abla. És pañol. E. iu. Nospiquipani és. Puede. Desirme. Em. Cuanto. Dalen los. Controle. E

[@lucap3964]

hablo poco espanol

[@rudericsegovia6353]

READ THE MANUAL INSTRUCTION FIRST BEFORE UPLOADING YOUR VIDEO, DO NOT USE AN EXTENSION CORD ON AC

[@lucap3964]

You are correct, I only used the extension cord for the video as I was in the middle of my living room.

[@theatkinsfamily5137]

Hi

[@lucap3964]

Hello there