Awesome Review. Beachside Walkout Rooms. We have two under two and hoping to be able to stay close to the room with a camera while still catching some rays during nap time.
@DesmondCheng8 ай бұрын
thanks! and yeah the beachside walkout rooms are NICE!!
@bellabluntt36218 ай бұрын
Thank you, finally someone who did a THOROUGH review!
@DesmondCheng8 ай бұрын
glad i could help =)
@happyduffer23 күн бұрын
I was just there a week ago. This review is very accurate. Only thing I would add is that service workers in general were very friendly. Also wifi was strong throughout the resort. Not the fastest but the signal was strong. I ended up using less than 100mb of the 2gb data I had with my Airalo esim in the four days I was there.
@LavellePerez3 ай бұрын
awesome review thank you so much for this famiily review!
@DesmondCheng3 ай бұрын
no problem at all!
@yuanhaozhuge26972 ай бұрын
Great video thanks for sharing ! What is the name of their app please
@DesmondCheng2 ай бұрын
hey sorry u wont find it on the app store! there is a QR code thing that you scan and it goes to a direct link to the app. Sorry I dont know how to share it with you!
@katygallardo22274 ай бұрын
This was a GREAT review. You were honest with the pros/cons, and it didn’t sound like you were just summarizing what you read off the website. This was super helpful. Thank you!
@DesmondCheng4 ай бұрын
glad i could help!
@raymondchen69069 ай бұрын
Great review. Thank you
@DesmondCheng9 ай бұрын
no problem!
@JamieSchwartz-z7q26 күн бұрын
Curious what number the room was you were showing in your video?
@DesmondCheng25 күн бұрын
u know what, unfortunatley i dont remember!!! I think I was on the 3rd or 4th floor, and then right when you get off the main elevator, you turn right, and then turn left down the hallway and I think I was the 2nd door on the right.
@kk-yy8oi3 ай бұрын
Im here already for 5 days now.. i totally agreed with the food part that the hot dog and buffet is really suck. Room service is extra charge, and nkt sure if they changed now or its been like this. The first 2 days they did come and clean the room and since then no one ever come and do it
@DesmondCheng3 ай бұрын
just call front desk to get it cleaned and make sure u tip after each cleaning! yeah next year i'm going to do a different resort! i might goto Puerta Vallarta next
@kk-yy8oi3 ай бұрын
@@DesmondCheng yea leaving today... And for sure next time will try different one...
@DesmondCheng3 ай бұрын
@@kk-yy8oi hope u had a wonderful time!
@kk-yy8oi3 ай бұрын
Thanks and can't wait to see your next one
@pinkfraise3 ай бұрын
Hi thank you for your review!! For the babysitting service, do they accept 2 years old?
@DesmondCheng3 ай бұрын
good question! unfortunately i do not remember, u might want to call them or email them!
@kk-yy8oi3 ай бұрын
Sorry to bother you again, so do they offer the waterjet acticty at the resort beach too? Do you know how much? Thanks
@DesmondCheng3 ай бұрын
yes they offer it, but its not by the resort. there are people on the beach that offer the activity! im not sure how much.... i would guess $50-$100 USD per person!
@kk-yy8oi3 ай бұрын
@@DesmondCheng got it and thanks again
@DesmondCheng3 ай бұрын
@@kk-yy8oi safe travels!
@camleeyoga9 ай бұрын
Looks Amazing!
@DesmondCheng9 ай бұрын
thanks!
@Hannah-hg2eu5 ай бұрын
Ah Desy this is the best video review I've seen for a Cancun resort, as someone looking for our best option with young kids. Thank you! Based on this, I think this resort is a little too small/ boring for us as adults, but I love the kids pools. Any chance you have any suggestions on where else you'd stay with young kids (our are 2 and 6)? Looking at going in a few weeks time, so I'm mindful that we should be aiming Hotel Zone or further north for hopefully less seaweed on the beach. Moon Palace looks amazing but actually sounds like a nightmare haha, Grand Fiesta sounds almost perfect, but their kids pool is meh and you have to go into kids club to get to it. Planet Hollywood and Nickelodeon is way above budget. So I'm stuck.
@DesmondCheng5 ай бұрын
Hi Hannah, So this was our first resort with kids, all of the other resorts I went to were with no kids, so kind of different perspective! You don't need to stay in the hotel zone, because we never left the resort. I've been to Dreams Riviera Maya 3 times and loved it, but again no kids. Barcelo Maya Palace I remember was interesting because they had their own kind of like private beach and they were in a cove type area so waves were super minimal. That was years ago so it might have changed! I also enjoyed going to the Royal Cancun (which is now the Hyatt Ziva next door)
@JessieJoy-g8b8 ай бұрын
Is it an open air lobby? Or is there A/C? Is there A/C in the hallways when walking to your room? What about inside of the restaurants?
@DesmondCheng8 ай бұрын
it was open air lobby! no AC in the lobby. When we went, it wasn't bad at all. I wasn't sweating or anything in the lobby. Hallways are not AC'ed. Mexican restuarant, ice cream shop, buffet had AC. The italian restaurant had AC but it wasn't the greatest. Outdoor restaurant did not have AC as it was outdoors. Azul the asian restuarant and breakfast restaurant had AC. It was only the Italian restaurant that I had a complaint about
@JessieJoy-g8b8 ай бұрын
@@DesmondCheng Thanks! I’m guessing it will be hot & humid at the end of May. I heard the Italian restaurant is popular and has a wait. Since the restaurants don’t take reservations, did you guys go at 5pm to eat dinner every night?
@DesmondCheng8 ай бұрын
@@JessieJoy-g8b Yeah its definitely a bit hotter at the end of May but I would just stay tuned for the weather! Restaurants will take reservations, but you need to arrive right at 5pm to make the reservation. So if you wanted a reso at 8pm, you need to line up at like 4:55pm, then make ur reso at 5pm for the 8pm, and then come back. Since I was with kids, we just ended up getting seated at 5pm!
@Rita-YT8 ай бұрын
Awesome Review. Thanks. We are from Vancouver as well heading there next week. May I ask what kind of arrangement did you make for transportation from Airport to Hotel and back?? Please and thank you.
@DesmondCheng8 ай бұрын
Ah nice, hope you guys have a great trip! We used First Choice VIP Cancun! They were great, also they were cheaper than the 2 other quotes we got! Alberto the owner was VERY responsive to messages which I really liked www.firstchoicevip.biz/ Another friend from Vancouver recommended them
@kylegilmore47726 ай бұрын
@@DesmondCheng Did you have to bring your younger kids car seats for the airport to resort transportation?
@DesmondCheng5 ай бұрын
@@kylegilmore4772 No we did not bring car seats. If you request car seats from Alberto, he included them no charge!
@JieRodFamVideos9 ай бұрын
Is it really loud in the bedroom that you could hear the guests next door or upstairs?
@DesmondCheng9 ай бұрын
so i couldnt hear the guests next door. i only heard the people above us and it was only 1 out of the 7 nights. That night, I did not have the AC/Fan on so you can hear a lot. but with the fan on, it kind of drowned out everything and wasn't bothered by any other noise!
@JieRodFamVideos9 ай бұрын
@@DesmondCheng thank you!!!
@NukeChina-k2b5 ай бұрын
I’m renting a car so is there parking at Wyndham
@DesmondCheng5 ай бұрын
im not entirely sure, but but im pretty sure u can probably valet it and the guys can park it for you!
@anacibele63567 ай бұрын
Thank you for the video! I absolutely loved the tour. Do you know if they accept the payment in cash?
@DesmondCheng7 ай бұрын
thanks! yes they take cash. Peso preferred! I tipped in US$ though
@10288028288 ай бұрын
appreciate your honesty. great review. Quick question will my 2-year-old be able to use the pirate ship pool as well as the other pools for her age? It is her Birthday and would ruin it if they restricted access for her. We are not really concerned or interested in the indoor kids club for her. Just the pools.
@DesmondCheng8 ай бұрын
there is no restriction on the pools so yes your 2 year old can use the large pirate ship, the small pirate ship, the outdoor playground, and both pools! Theres only a restriction on the big castle slide and the kids club. BUT they do open up the kids club for an hour at 9am and 5pm for family time, so you can go there with your 2 year old and play inside the kids club, only during those times, or when they ssay "family time" on the schedule
@kk-yy8oi5 ай бұрын
Hi desy. Thanks for the video. I just booked this resort and I totally agreed with you about the Asian restaurant as I'm Chinese and also from Vance too lol... You really can't compare as I live in Richmond too. So I'm probably mostly gonna go for steak there and is the Mexican restaurant the only place that has steak? What about the premium package that you get to have premium drinks? The beach is beautiful. And if I go across the road ..I can reach the city center? I have no kid and I'm going with my gf there only, we are not young so is it a good place to chill?
@DesmondCheng5 ай бұрын
Hi! The Italian had a beef short rib which was good! not steak but close enough! As for the premium package, I did not stay there, only my friend and yes you have your own private bar up there =) No across the road is just another restaurant. I think if you walk maybe 10-15min you will hit the mall. But yeah its a decent place to chill, beach was great! Night life won't be as entertaining for adults so I would suggest going into town! Coco Bongos was really fun! I went there a couple times (no kids)
@kk-yy8oi4 ай бұрын
@@DesmondCheng thanks again Desmond... Oh 1 more question.. the all inclusive include red and white wine too right? As my friends said some resorts don't include red wine ... But all the ones I've been to all have. Thanks
@DesmondCheng4 ай бұрын
@@kk-yy8oiyes! All standard alcohol! Wine beer vodka tequila whiskey etc. and then they will make whatever cocktails u want !
@kk-yy8oi4 ай бұрын
@@DesmondCheng thanks very much
@DesmondCheng4 ай бұрын
@@kk-yy8oi no problem!
@masterEEE2 ай бұрын
What month did you go?
@DesmondCheng2 ай бұрын
march 2024
@kk-yy8oi3 ай бұрын
Did you tell them thst its your anniversary? Cuz mine too and i assume i will have the decoration too?😊
@DesmondCheng3 ай бұрын
i told them its my anniversary when i booked it through expedia!
@luanabarbosa66705 ай бұрын
Hi! Thank you for your amazing video! Just have a few questions Is it really all inclusive? Or is there anything that wasn’t ? How long do you think is enough to stay there? Did you go during spring break? Thank you!
@DesmondCheng5 ай бұрын
Yes it was all inclusive! Tips on top. I think that was it! And yes I went during spring break in Vancouver. I think the US has a different spring break
@DesmondCheng5 ай бұрын
Oh and we were there for 7 nights. 7 nights was good!
@darrencoons44137 ай бұрын
This is a great review. I have never been able to find the app. Is the name just the obvious? Is it maybe only avaliable for iPhone?
@DesmondCheng7 ай бұрын
hey ill try and find the photo... but you had to scan a QR code in the room to get the app. its not available on the app store!
@mikeliberto56978 ай бұрын
Tell me what your favorite resort in Cancun is!?
@DesmondCheng8 ай бұрын
I really enjoyed Dreams Riviera Cancun. Went there 3 times. There was another placed called the Royal Cancun, adults only, but it has now changed to become the Hyatt Ziva (right beside the Wyndham). After it got bought out by Hyatt, I haven't been there so I can't comment if its good or bad!
@dadlife19597 ай бұрын
is it all you can eat free all day and night
@DesmondCheng6 ай бұрын
yes all u can eat!
@ronakpatel2737 ай бұрын
What is app called
@DesmondCheng7 ай бұрын
so unfortunately its not available at the store. There was a QR Code in the room that you scanned to get it. ill try and find a pic!
@user-zw3hp8rc3w8 ай бұрын
Walkout suite for family was great option this hotel had.
@DesmondCheng8 ай бұрын
ill have to try that next!
@JessieJoy-g8b7 ай бұрын
You totally didn’t say how gross the stairs leading to the slides in the kids water park section were. I’m talking mold/mildew on the astroturf stairs that all the kids had to climb. It was so gross! We just got back, and my son ended up getting a horrible stomach bug our last day there. I posted a review on TripAdvisor. Also, the pools were way too small for the amount of people there and didn’t seem very clean.
@DesmondCheng7 ай бұрын
ahhh sorry i didnt see the mold / mildew!
@DennisTheMenace51506 ай бұрын
I was there yesterday and the place looked brand new.
@JessieJoy-g8b6 ай бұрын
@@DennisTheMenace5150 Did you look at the astroturf stairs at the White Castle kids slide area? My husband and I saw the mildew/mold going all the way up on the stairs. I am not making this up and reported it to a kids club employee there.
@PavKar3085 ай бұрын
Daisy Chang :) you probably get that alot
@DesmondCheng4 ай бұрын
haha yeah sometimes!
@MrMankizzle8 ай бұрын
Mmmm.. little bit terrible hot dogs 🤤
@DesmondCheng8 ай бұрын
lol
@rgrbch4 ай бұрын
I thought this was an "Adults Only" Resort??? ...... Wyndham Alltra Playa del Carmen Adults Only All Inclusive
@DesmondCheng4 ай бұрын
not this one! This is the CANCUN one, and not the PLAYA DEL CARMEN one. Two different ones!
@rgrbch4 ай бұрын
Oh, OK, I did not know there was 2 Wyndham Alltra Resorts, thanx for clearing things up for me. Strike 2 lol one is a family Resort, and the bars close at 11pm at the other, I don't need to drink after 11pm, but I do want the option to, if I wish. Guess I'll look up in the Cancun area, thanx again for setting me straight on the 2 Resorts 😁
@DesmondCheng4 ай бұрын
@@rgrbch no problemo!
@javakhetАй бұрын
We just came from Cancun all included Moon Palace . Hotel advertised nice beach on Expedia but when when we arrive to hotel first disappointment was no elevator. We need to clime to 3 th level. Food quality is very bad. In the buffet We fined flee in salad . Another day We went to Lebanese Habibi restaurant and order kabobs , meat was all black and burnt outside and inside not cooked bloody red meat. Beach is not possible to use for swimming. Paying around $6000 for 3 adult two kids a lot of money. Advertise this hotel, like a five star is a joke I want to people open the eyes and think twice before they go to Cancun Moon Palace.
@DesmondChengАй бұрын
thanks for your thoughts! im going to try the Iberostar Selection Cancun next, heard great things about it!