I've used this home security system. My 7 months experience is horrible. The system is pretty good. But the customer service is very bad. I have had an issue with DVR sytem which is 24 hours recording and rewinding. No body can fix it. Whenever I called customer service, I had to explain whole situation and they kept transferring me to the other departments. I had to explain same story to all othet departments. They said it will be fixed in 48 hours. It's been 1 month, but it still doesn't work. No body followed the issue. I had to call them 2~3 times everyweek. This is very terrible experience.
@DianeGonzalez-dn5wn7 ай бұрын
I also have problems with mine. It doesn't record at night! I was told that it can't see things as well at night, and it isn't like tactical night vision. For what they charged me for it, it ought to be!
@raheam22 Жыл бұрын
All these cameras and gadgets. How about making a frigging secondary touchscreen panel! Something that could actually be of use!!
@vixmax8807 Жыл бұрын
Yes!!
@TheAGODAMI Жыл бұрын
*WhaT daFuQ aRe you taLKinG abouT.?!? A touchscreen foR whaT eXacTLy.?!!!?* 😒
@raheam22 Жыл бұрын
@EnigMa AGODAMi if you have to ask then this isn't for you. VIVINT and those who hit "like" knows what I'm talking about. Bounce yourself on and stay out of grown folks convo...
@barbarasuperak1011 Жыл бұрын
My front keypad was to be replaced weeks ago MY DOORBELL DOESN'T WORK.I CANT SEE PEAPLE AT THE DOORY DAUGHTER CALLS ME IF SHE SEES SOMEONE. I PURCHASED 2 MORE CAMERAS. THEY KEEP CHANGING MY APPOINTMENT. WHO IS RESPONSIBLE when my son's car was vandalized????
@vivint Жыл бұрын
Hey Barbara, that’s frustrating. This is not the experience we want you to have with your Vivint system! Give us a call at 800-216-5232 so we can get the details and start helping you with this.
@robertjordan20412 жыл бұрын
Wow this is a game changer.
@jacobew2000 Жыл бұрын
Anything with a solar panel for remote installation?