Dingwall NG3 5-String Laguna Seca Pearl Blue Truss Rod and C Saddle Height Screw Replacement

We are examining a recently purchased Dingwall NG3 5 string off of Reverb.
Concerns:
1st are the seven broken saddle height screws that are needing to be replaces.
2nd is the truss rod in this model only loosen the truss rod tension in the neck when turning counterclockwise whilst clockwise creates tension as seen here - • 03 Truss Rod Dingwal...

[@xmanual]

It's unusual for that many set screws to be stripped. Please check to make sure you are using a 1/16" wrench. A 1.5 mm metric wrench will fit too loosely. Replacement screws are available from Dingwall tech if you need.

[@thechurn1521]

Yes sir. I understand. I was thorough. I pondered why so many were broken and needing replaced myself. I just ordered 3 sets to replace them all. May I ask you, sir - when adjusting the truss rod counterclockwise on these models, does the truss rod become loose - and only creates tension in a clockwise manner? I want to make sure the truss rod is performing correctly and when I adjust the truss rod in a counterclockwise motion it becomes very loose. I that normal?

[@xmanual]

@@thechurn1521 We switched to bi-direction truss-rods in 2018. If it's a bi-directional rod, there should only be 1/2 - 1 turn of slack between forward and reverse action. A single action rod will allow for several counter-clockwise turns before the nut unscrews from the rod.

[@thechurn1521]

@@xmanual Thank you Mr. Dingwall. The SN on this Combustion 5-sting is 03790. I think we are in good shape then. As soon as the height adjustment screws I ordered from your website come in, I'll replace the old ones and get her setup and ready to record. I will update with a new video to display the work done. Thank you again, sir, for coming to my aid and answering my concerns. I am most grateful for that.