Dining Beyond the Plate: Crafting Exceptional CX in Restaurants - Chef Dhruv Oberoi | CX with Chopra

#cxwithchopra #podcast #spaceexploration
In this episode of "CX with Chopra," we dive into the art of crafting unforgettable customer experiences in the restaurant industry. From curating great CX and designing inclusive menus to the role of technology in enhancing dining experiences, our guest, Executive Chef Dhruv Oberoi, shares valuable insights. We explore how personalization at scale and glocal dining trends are transforming the way we dine, plus some surprising ideas like space dining and the future of food aggregators. Tune in to discover the secrets behind exceptional customer experiences in the world of dining!
Follow- / cxwithchopra

[@pawanpremium1727]

Loved the perspective on fine dining… it’s not about presenting your dish well, it’s about the amount of research one has done to perfect the dish.

[@bhawanakant11]

Wonderful use case and conceptualization