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In this episode of "CX with Chopra," we dive into the art of crafting unforgettable customer experiences in the restaurant industry. From curating great CX and designing inclusive menus to the role of technology in enhancing dining experiences, our guest, Executive Chef Dhruv Oberoi, shares valuable insights. We explore how personalization at scale and glocal dining trends are transforming the way we dine, plus some surprising ideas like space dining and the future of food aggregators. Tune in to discover the secrets behind exceptional customer experiences in the world of dining!
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