Disneyland Employee Rude to Family 😳

#shorts

[@leembeans9383]

The man saying “I’ll smash all this shit” told me everything I needed to know.

[@computeraidedyami]

I wonder what would you say if the employee was white and told a black family to go buy to another cart. This is a clip of 53 seconds while a dude talks over with what he considers is correct. What is the context? Some people think that if the employee is irritated the customer should go buy to another place. Would you tell that to a black family while being recorded and then the video cut out to make you look racist? Are people saying that the black woman is not capable of handling customers or her emotions? Are both parties irritated and that is the reason why one is telling them to go while the other doesn't want to do it?

[@davidb4290]

@@computeraidedyamiyou have way too many questions

[@user-zk8qv6oj7h]

@@computeraidedyamino one was talking about race, this has nothing to do with race. It’s about a family full of dickheads harassing an employee. The fact you mention race shows how ignorant you are, that you only see the employee from her skin color and not a person being harassed and antagonized by a family. If I saw something racist I would highly agree but nothing in the video shows clear racism, just a man having a small ego.

[@P1nkk]

@@computeraidedyaminot about race💀💀 also wrote a whole damn essay, you're that mad?..

[@shenequahinson6590]

Is the family white? I can’t tell from this video but it goes both ways. A black family doesn’t have the right to be shitty to a white employee. I would love to see the entire video because do you know the level of disrespect it takes to provoke a Disney cast member. I’ve seen some extremely shitty families of all ethnicities disrespect the cast member in person but I’ve never seen a cast member react like this.

[@danielscg22]

He literally threatened to break property. I'm pretty sure he started it.

[@marvinabarnes1001]

And probably started it because he didn’t want to pay whatever the price was smh

[@jessica10731]

He literally says “I’ll smash all your shit”. What kind of pos acts like that in front of his & other families & the employee. Nasty ppl think their right in their own delusional minds.

[@jessica10731]

He literally says “I’ll smash all your shit”. What kind of pos acts like that in front of his & other families & the employee. Nasty ppl think their right in their own delusional minds.

[@vivianholliday4338]

where u there

[@vivianholliday4338]

where u there

[@jayhernandez6370]

Moral of the story: The one who’s recording isn’t always in the right.

[@michael88h]

Moral of the story just because ya comment it don’t make it true. Black bitch was being a bitch.

[@BedTimeZzz]

Absolutely

[@nattyl2070]

True. Sometimes they show you half the story

[@lolacat4752]

Exactly! A lot of the time they do it to try to seem like the victim even when they egg it on

[@amandaparenteau9288]

Moral of the story: The one who’s recording isn’t always wrong. From this short clip we have no idea what happened to cause this verbal altercation.

[@Chillandlaugh]

The fact that the family in question are threatening to smash the products is all we need to know. She better not be fired. Some customers are rotten to the core. It’s a shame some of these employees go through this every day.

[@orbitalbutt6757]

She was fired. She posted the whole story in several tiktok videos. Basically she was helping another family when these people rolled up and started snatching things off the cart and whapping them against each other like it was an swordfight. She asked them to put those back, not to touch her cart until she was done assisting the family that was already being helped, and to please be patient. The entitled trash family flipped out at her, threatened the family who were there actively being helped by this worker until they took their kids and left, and only began recording once they had driven this poor woman into the proverbial corner with ludicrous disrespect. Disney fired her anyway. People know that Disney will fire people for the tiniest infractions so they will go into those parks to "see who can end the most careers" in a certain time limit. Disney workers have to deal with the most loathsome, foul, disgusting human beings on earth and I can't imagine ever working there.

[@zacharyylol2585]

@@orbitalbutt6757yo thanks i was wondering what happened

[@JustJulia-qt9nh]

Seriously. They bullied her on the front end and then bullied her online. Despicable.

[@Cosmetic_Astro]

I feel like employees should start having their own body cameras to show their side of the story and life.

[@patriciabusch4599]

That's a good idea. With this time of people filming everything it could save people's jobs.

[@C.Church]

NO. How about we stop this video vigilante culture and stop blindly believing the snickering person behind the camera? And allowing for the reality that humans can lose their cool. Doesn't make people yelling on camera "Karens". In the 10+ yrs I've seen them come out I can honorably say I have NEVER approved of vigilante videos. Can you?

[@MitzuMage]

​@@C.ChurchAre you serious right now? Vigilante videos? You wouldn't say that bs crap if someone pissed you off and recorded your reaction and said you were the bad person who over reacted. Plus there are multiple occasions videos have literally saved people from huge amounts of trouble. From people who get into car accidents where it was clearly the other persons fault to people who attempt to scam you. People lie, people ALWAYS lie, videos just make it easier now to see who's in the wrong. Don't believe everything someone says.

[@C.Church]

@@MitzuMage Yes. Vigilante video. Like THIS one. All of them are. I've had to record but I didn't post them to the internet. I understand even if 100% believed the person is wrong and horrible almost NO ONE deserves permanent tar and feathers.

[@C.Church]

@@MitzuMage Don't you feel the tiniest slimy sitting around anonymously laughing at someone's loved one's weak moment? Causing the mentally dangerous to seek them out to attack in person?

[@mjg239]

The employee was being HARASSED. Dude literally said “I’ll smash all this s__” yet she’s the one that needs to be found? Wowww. The entitlement !

[@smaugkat]

“Find her”. That’s insane. Can you imagine if a stalker tried this. TikTok should not be tracking people down.

[@sugabud]

It’s Disneyland…you know she didn’t act like that without reason. They definitely provoked her and conveniently only posted her reaction.

[@ergoth154]

Funny people have been so quick to cancel "Karens" based on edited and conveniently recorded videos but now that it's a black women suddenly everyone is asking "I wonder what they did to provoke her?"

[@bonitakourtney8544]

@@ergoth154girl that’s because most Karen videos aren’t faked & are real middle aged adults acting entitled….stop trying to bring race into everything 🙄

[@princesslttle9749]

@@ergoth154OMG y’all need to stop bringing race into everything

[@tonilloyd7734]

@@ergoth154not abt race don’t make it alright

[@Heavenly-Disaster]

​@@ergoth154 it ain't about race fam. We'd act the same damn way if an entitled POS started harassing an employee of white, Mexican, Asian, Spanish, etc. descent. You don't disrespect someone for what another person did or did not do.

[@thenerdyblackgirljournal8850]

I knew immediately that the family was provoking her because she actually looks like she is trying to keep her cool while being extremely agitated

[@heidikleckawoodward20]

I mean she even said "you can go to a diff cart" but they decided to stay and harass her more .. that told me all I need to know about this. I hope she's OK 👍 ❤

[@Diligent-Witch]

As soon as the dad(?) said he was going to smash her cart, I knew the family was the issue

[@tylerbrown7098]

Yup lol

[@Readysetgo2007]

Don't understand why he got that angry. 😕

[@ThatGirlJD]

​@@Readysetgo2007He's not the smartest. He said it knowing he was recording and he didn't even bother to edit that part out.

[@cherreii..]

Fr

[@neverhungryagain2187]

It’s the biracial ness

[@fernfernisfernie]

Obviously she wouldn't just react that way to a customer unless they provoked her. Customers always act like they're right and that they can verbally abuse workers. Entitled AF.

[@XOclone9928]

Fr I feel bad for her but she stood her ground

[@aadhyagupta2403]

O really u never know what they the family went through just because she is black doesn't mean she is sane innocent person so shut the hell up

[@ksjaarda21]

I never understood "customer is always right" May as well just say "we dont care about you as an employee, money is more important and youre replacable"

[@kellywilson137]

Everyone should work retail at some point in life so they can grow up to be reasonable people.

[@Alici_Evans]

@@ksjaarda21 I’m pretty sure it’s just a shortened version of another saying that really means that they’re always right when it comes to their personal taste.

[@Jeff-zx6rt]

I work customer service. I swear there are no adults anymore. Lots of ppl use customer service employees to act like shit

[@DenimChicken]

My mom was a nurse in a mental health hospital in Orlando some years back. You would be blown away by how many Disney employees end up there due to how they're treated/paid.

[@modelbashir2365]

alll these disney adults are all wierd people. Them and their entitled kids

[@GalONthe_internet]

How many, exactly?

[@RyanMurvin-ig2my]

Former Disney cast member here. If a cast member has been led to react this way, the family did something awful to her. I guarantee you.

[@MeMeDaVinci]

Me, too. Guaranteed.

[@spookyslut77]

Sadly, she's prolly without a job now, Disney is so unfairly strict

[@helena3631]

I agree my interactions have only been nice with them

[@marvin2435]

​@@WunderhassI can tell youve never been to any disney park.

[@MunetComedy]

​@@Wunderhassif you had a brain or 9pen mind you would know disney employees are held to a specific standard that's hard for them to act this way just an fyi

[@brittlemons1]

They 100000% provoked her. They probably wanted something free. Disney employees don’t act like that unless provoked. They are some of the most professional people.

[@cjyoung4080]

really? Disney employees shouldnt be acting like that AT ALL. Provoked or not. Could simply tell them to find another cart

[@Alicia19652]

@@cjyoung4080 that’s what she did but they kept bothering her and filming her as if she was wrong for what THEY did.

[@n9315]

​@cjyoung4080 do you not have ears?

[@myb4208]

@@cjyoung4080they’re still human beings with feelings🤯

[@asjasj7168]

@@cjyoung4080she said that in the first few seconds of the video 💀

[@Sukkulents_]

i’m telling you now, anyone hired to work at Disney has been VETTED and carefully trained in customer service and satisfaction. something major would’ve happened for an employee to behave like this so I’m by default on her side

[@torirae414]

As someone who knows people hired at Disneyland, that’s debatable. But I guess Disney takes customer complaints seriously so it makes most employees stay on their best behavior.

[@FallenCCIX]

As someone who frequents Disneyland, the employees are always so kind 99% of the time. Their hospitality is unmatched. I’m going to say that the family had done something to provoke this lady, and continued to do so for content/ a reaction.

[@villain-delaney-]

I’m a regular Disney guest and I KNOW no Disney employee would act like that unless seriously provoked.

[@TheVuduYuDu]

Agreed!

[@junnafur]

EXACTLY what I’m thinking! I also go to Disneyland/world a lot and I know of their really strict rules for employees.

[@Malally2]

Forreal they all are so nice rarely a bad apple if even (I can’t even think of a negative interaction with a Disney employee that I’ve had) and they seem genuinely happy. I feel bad for this women

[@mike_js2936]

They’re so awesome I’ll go to Galaxy’s Edge (I call it Star Wars Land) to geek out and use Star Wars lingo. I’ll get in conversations with the rebels or the stormtroopers and see how long I can play along. It’s fun to put the knowledge from the books and shows/movies to use!

[@bjj1fighter]

As a hospitality worker I know what she’s going through. Some people just have no class.

[@tylerh8275]

Everyone should work customer service once so they know

[@tlunceford77]

I was in the emergency room yesterday, and I see what yall go through. Patients can be something else

[@3starz475]

i’m a customer service worker and one time a customer tossed his 3 inch thick credit card at me. i told to next time please not throw the credit card as it seems kind of rude and he said “i work in the hospitality business, we don’t care about you guys”

[@phaylamilburn5847]

@@3starz475we don’t care about you guys? That is going to come back on him so bad. I hope he gets fired.

[@mabyonedayicanbehappy]

Hospitality worker?

[@MakinItRain24-7]

She was able to keep her cool during all that like a true professional. She wasn't trying to argue with the family she was trying to prevent the conflict which ended with her ultimately leaving. Good for her

[@fabulousroy]

I feel so bad knowing that even though the family was more than likely in the wrong, she was probably fired due to how strict Disney is with this stuff. Hope she's doing alright❤

[@MJ-gj6mj]

She should be fired. Disney experience is based on quality customer service. This rude employee lost her cool, plain and simple.

[@missyrose2154]

@@MJ-gj6mjfired for what ?! You are why employees are treated so horrible and jerks get away with it ! It seems clear what happened . She didn’t have whatever they wanted on her cart . Instead of being grown ups and just going elsewhere to find what they wanted they verbally attacked her ! They then threatened to smash her cart all while hiding like cowards behind their cameras . They were in the wrong not the employee . She had every reason to be upset

[@MJ-gj6mj]

@@missyrose2154 No, I'm WHY employees anywhere have a job. No customers mean we don't need employees. Disney is not 6 flags or the local fair....their brand prides itself on quality customer interactions. This employee doesn't belong with Disney. Period!

[@machinegurlll]

​​​@@MJ-gj6mj"im WHY employees anywhere have a job" is the most entitled shit I've ever heard.. no, you and your overdrawn american express account are not single handedly responsible for why every American is employed. Especially at a company as old and profitable as Disney. They don't need you 😂 nor want you, when you are rude to their workers. Leave the narcissism at home pls before you wind up in one of these backfiring videos yourself.

[@MagicalIsadore]

​@@MJ-gj6mj no, you're why people are pressing for unions. Entitled shits who've never worked with the public.

[@spiderplush.]

Poor employee, she shouldn't have to be treated like that.

[@EzFoMeh]

Poor family, they just wanted their toys

[@PupStunt24]

​@EzFoMeh The literally could've gone to any other cart or gotten them from the gift shop. That's no excuse for harrassing an employee.

[@lukav3509]

fr why didnt they just leave her, if someone is irritated you dont irritate them more, will only make it worse

[@licorice35]

@@EzFoMeh You clearly didn’t watch the video

[@gabbyluvzyou]

@@EzFoMeh bro they could've when to a different cart instead of being annoying to her. You can obviously see that she was stressed out by them. Sometimes people doesn't know when to stop.

[@ArtemisBianco]

As a former Disney World Employee, I’m fully on her side. People really talk to us crazy and we’re expected not to stand up for ourselves. I’m glad she didn’t put up with their bs.

[@TheGibzone]

You would work for any wicked TRASH. PISS ON DISNEY

[@supertiaj3099]

Completely unprofessional. She should have called a manager to deal with it

[@tashidomorales4316]

@@supertiaj3099shut up it’s Disney world do u even know where the manager is located?💀

[@ChrisAndCats]

​@@supertiaj3099I agree. Walk away. Call a manager. Have security to remove them. Any or all of the above. What you don't do is respond like this.

[@tashidomorales4316]

@@ChrisAndCats someone who worked at Disney before got the manager but took a long time to walk to the situation cause the area is so big and in that mean time ppl was trying to steal and poke at what the person had so basically u guys are saying she should have stayed there and take the bullying into the arrival of the manager, if they laid hands on her should she have stood there and take it to? 💀💀💀 I stg some ppl on the comment section have smooth brains

[@tamjeanell]

And they wonder why ppl don't want to work....

[@d3rrick10493]

I love this. So glad to see people standing up for her and calling out their obvious BS.

[@reinhardt5405]

I used to work at Disney. In such circumstances we are told to call our leads or security to deal with difficult guests. Clearly not in sight which is why she suggested them to go to another cart as a form to tell them to go away because she's unable to do so because she's at her assigned spot. I can guarantee you that most of the time guests start the attitude yet still expect us to be composed just cos we work for the mouse. The place were she was working at is the most overwhelming Ive heard. Guests are known to be quite a challenge there no wonder she snapped.

[@Readysetgo2007]

How was your experience? And isn't this called Disney World? I think it's called Disneyland in France and Disney World in USA. Am I right? 🙂 Edit: I knew they are two Disney parks in USA. I just thought they both were called Disney World. But ok, now I know there's Disney World in Florida and Disneyland in California. 🙂

[@aadhyagupta2403]

O really u never know what they the family went through just because she is black doesn't mean she is sane innocent person so shut the hell up

[@viviberry3529]

​​@@Readysetgo2007 there's a Disney World in Florida and a Disneyland in California I think. So USA has 2 Disney parks ^^

[@Readysetgo2007]

@@viviberry3529 Aha ok 🙂

[@Readysetgo2007]

@@Pappyeggs That's weird. Everyone who come there should make sure to contribute to it being the happiest place on earth. 🙂

[@SolHati0828]

Damn everyone really be turning into walking surveillance cameras.

[@dyamondcrawford2162]

Fr like everybody be recording stuff nowadays

[@lifegoeson1007]

It’s the world we live in, one of the reasons why I try to move quickly in public or try to be out of the way and enjoy myself

[@johnnguyen409]

Under rock type ish

[@FuckAllRacist]

@@lifegoeson1007you sound guilty of something

[@80glk5]

@@johnnguyen409fuck is type ish

[@The-inspirational-moments]

The golden rule-treat others how you want to be treated. Point blank period!!

[@SM-wq2pq]

Disney needs to start standing behind it's employees and not the bad behaving guests. People will continue this behavior if it gets the results they want. She was ten times nicer than I would have been.

[@MJ-gj6mj]

😂 Guests PAY to go to Disney. They are a successful company and know what's important.

[@sensualeye]

Disneyland has some of the most professional people on the planet with top-tier customer service. I doubt she did something.

[@gotchaback1365]

They have the most pedos too.

[@breesofly]

Seriously though

[@fameparadise5083]

Plus they only recorded the last few seconds of the incident. Clearly they are trying to play the victim & get her fired.

[@jennacanela634]

Well i saw another video not long ago about Disney world having a dude dressed as a "princess". Things are changing in a bad way I tell ya..

[@xenondoro8573]

Yeah, this is just typical tiktok behaviour. They want to create drama and become viral sooo bad. The fact that they were trying to get this woman doxxed speaks volumes.

[@ashbash4610]

It's a different kind of rage inside when you meet a family seeping in entitlement

[@Boostwayneboostlee]

There’s entitlement on both sides here

[@Goat-o4n]

​@@Boostwayneboostlee of course it's some one like you that says that in this situation it always happens smh 😂

[@gone_def3120]

@@BoostwayneboostleeHow the hell is the employee entitled? She was taken out of context, and even then, she said they could go to another cart; most people in that situation would simply leave to another cart, but no, this family continued to harass the woman.

[@user-np1fz9tk6z]

@ashbash4610 are you unaware that this family is of the same ethnicity as the employee?

[@Glover6011]

I know right, and it was an Hispanic family go figure. I guess all races in America are privileged huh.really goes to show that white privilege ain't a thing and it's just American privilege

[@andreagil6175]

I work at universal studios and we get families like this all the time , they’re so rude to us for no reason and they think that they’re entitled to do whatever they want just because they paid a lot of money to be there but like to play the victim and they get mad when we tell them like it is in a polite way and say “they’re being unprofessional and rude” so I definitely understand where she is coming from and she wasn’t rude at all. That family is the problem from what I was hearing

[@mommy_and_lulu9271]

I work in the disneyland area, I can't count the amount of times I been yelled at, threatened, attacked, cursed out, for doing my job the correct way. Many of these families are so disrespectful

[@CanineGrowTime]

When I heard him tell her he would smash her cart... I took her side then and there.

[@artisthetic]

Aggressors always start conflict and then blame the victim when they speak back. SMH. Poor employee shouldn’t have to deal with this bs! Where is SECURITY!!!

[@Razzy-sr4oq]

My father does this at least a few times a week. Then he says no one respects him and he might as well of himself because no one would care. Every week of my life, I hear this. This guy absolutely started the fight. Not a doubt in my mind.

[@-Blaxe-]

@@Razzy-sr4oq …you and your family should get him help…we certainly wouldn’t want anyone in unaliving themselves…this is extremely unsettling to read

[@Ilovesharks444]

Yup i didnt know that until now before i was like ummm no both are at fault but after hearing what he said im now picking her side

[@ellaarkin70]

They conveniently posted when the employee was clearly provoked.

[@jasonluong3862]

The moral of the story is NEVER take anyone’s side until you have the whole story. The same can be said when you watch the news. Be mindful that what you see is what is reported to you, not necessarily the whole story. Regardless if any omissions are done with nefarious intent, you have to be critical of what you are told. Instead of getting your serious news from Inside Edition, you should get it from the likes of 60 Minutes. Even the latter itself has problems with the whole truth once in a while. Instead of immersing yourself with either Foxnews or MSNBC exclusively, watch both. You will see the biased nature of these “news” organizations. You need to reconcile the seemingly contradictory reporting from them. When faced with 2 extremes, the truth is always somewhere in between. Take the coverage of Trump for example. If you only watch MSNBC, the Young Turk, and all these hyper partisan “news”, you will think Trump is the Devil and ALL his supporters are blind minions. If you only watch Foxnews, you will have the same idea about Biden. The reality is the majority of the people who vote for them do so with their collective noses pinched. It’s so unfortunate that the average voter has to choose the lesser of two stinkers. If you expose yourself with only partisan news, you will come to believe that these 2 men are Bondian supervillains when in reality they are just two human beings like you and me who just happen to have some temporary power of political influence, power that is not absolute. This is how extremist groups like Q-Anon and Antifa got formed. Their members believe in the extreme evilness of their enemies so they use that misbelief to justify their own extremist ideology as a equal counter weight. It’s stupid does what stupid is. Remember, Trump and Biden are just men. As such, they are still subjected to the law of man and nature. Biden cannot shoot lightning out of his fingers and Trump cannot beam fire out of his eyes.

[@jimmypalmisano9116]

Exactly, jussie smollett, ect

[@melissamartinez5432]

Facts!

[@KiaraWyBradford]

Right!!

[@mariano4631]

Plus, don't post vague videos on the internet expecting people to sympathize with you by telling only half the story the backlash is usually way worse

[@audreysamuels6077]

Amen. Remember the one’s recording will always be on their best behavior because they know they recording.

[@commonsenseprevails1433]

I can tell by his voice that he was the disrespectful one.

[@faemow5380]

having gone to Disneyland a few weeks ago, every staff I interacted with were so positive and bubbly. I'm sure this lady loves her job and does it well. Nobody acts like this unless provoked.

[@JocieFox53]

Once i saw her hand shaking and heard the shakiness in her voice i asked myself what they did to her. Im glad the people that saw the video questioned that as well. People are so entitled these days..

[@janelbbuck]

Yeah I agree. She looks so young too like 18-21 I hope she’s doing well.

[@michelletalbot2281]

​@@janelbbuckthats still an adult..she had an unpleasant altercation at work arguing with an entitled family..it likely didnt do the trauma youre worried about..ppl tend to be more resilient than u obviously think..im sure she is just fine and moved on to another assigned spot with work at the park or elsewhere

[@chinaarlene7035]

​@michelletalbot2281 not cool. When I was young in my 20's I didn't appreciate being mistreated by grown adults. My mom didn't treat people that way, why would another adult? It's mean and bullying. I was still somebody's baby. You don't act like that.

[@cindyl760]

Why are black people always provoked? They can never do no wrong apparently

[@Creepystalker102]

@@michelletalbot2281no one said anything about trauma, calm down. Are people not allowed to say “I wish her well” anymore?

[@emna773]

*Absolutely disgusting how people will purposefully try and ruin someone’s livelihood* 🤢

[@user-rg6um2ri1x]

Most likely, there lives are ruined.

[@matthewburrows2000]

There is no reason to be misbehaving like this at Disney. The family is wrong and they are just trying to get money from Disney. It’s disgraceful how people think they can act today and get away with it.

[@joey3654]

You know they wrong when they shut down they social media 😂😂

[@user-fi8oy4fl9s]

This happens a lot in customer service. People mistreat you only because they think they can get away with it. In their minds you can't do anything. But when you buck back they play the victim.

[@GummyDinosaursify]

I worked retail for 15 years and this was a common occurrence. They would say or do something horrible to me, ask for a manager to get something free by lying. I had one couple try to argue that they should not only receive their coupons back, but double the coupon's money AND get the item for free. When I told them that's not how coupons worked, they immediately asked for a manager, complained I was "unwilling to work with them" and I was "trying to steal from them" so the manager not only gave them everything they wanted, but a gift card as well. So glad I dont work in Retail anymore.

[@KatieKat369]

Yea it’s like “look at the audacity of this employee. She thinks we should have to treat her like a human with basic rights. Doesn’t she realize she’s on the clock, I should be able to say or do anything I want to her. I’m the customer so any and all of my unreasonable demands should be met”

[@ZeranZeran]

I've only done this 2 or 3 times in my life but I've been in a gas station, restaraunt, and seen someone being just horrible to the server or cashier, I will loudly call them out. "WTF is wrong with you? How old are you? You treat people like this? This is how you behave in public? You look like a B * * * * * right now, you're a GROWN MAN" - Every time they get a stunned silence, and huff away quickly. I look forward to the day one tries to fight me, lol. I love standing up for customer service, retail, servers, anyone. Everyone deserves politeness.

[@user-fi8oy4fl9s]

@@ZeranZeran I wish more people did that.

[@computeraidedyami]

I wonder what would you say if the employee was white and told a black family to go buy to another cart. This is a clip of 53 seconds while a dude talks over with what he considers is correct. What is the context? Some people think that if the employee is irritated the customer should go buy to another place. Would you tell that to a black family while being recorded and then the video cut out to make you look racist? Are people saying that the black woman is not capable of handling customers or her emotions? Are both parties irritated and that is the reason why one is telling them to go while the other doesn't want to do it?

[@dangelamarx80]

They were trying to get her fired by asking ppl to find her. Nobody wants to walk around pushing a cart all night being disrespected by people.

[@fdm2155]

Yes, if they actually thought the employee mistreated them... why not say something to management AT THE PARK? No doubt they are lying and didn't say something at the time because others might there to refute their claims.

[@b20vtecEg8]

I think you could go both ways. If you are irritated by pushing a cart for a living, invest in yourself. When you are in peoples service, sometimes you gotta just take the loss. Customers will be ignorant. It’s just life.

[@robertbode2716]

@@b20vtecEg8She was provoked. What you are saying is irrelevant to the situation at hand. They threaten to break her cart which I suspect Disney holds her accountable for. People have a limit and I find it very sad and pathetic you go for the “Karen” tactic and blame the employee when she was harassed first.

[@b20vtecEg8]

@@robertbode2716 the relevance of what I said is, if you don’t want the situation, because customers are always going to be ignorant, do something else. Invest in yourself and get out of general public service. If she would have kept her cool, or had gotten upset, either way, ignorant customers are always going to be ignorant. And at the end of the day, Disney probably does not take her side.

[@billsfan1768]

​​@@b20vtecEg8a lot of Disney cast members are some type of student getting college credits for working at the park as a type of work study. So saying that is pretty ignorant. Disney also rotates their employees a lot throughout the day. The Disney cast member is definitely not just pushing a cart around all day. So this Disney cast member may be investing in herself a lot more than you may realize. This may be the sh$t you have to eat to get to the mountain top.

[@sabias3932]

She had the most pleasant Disney cast member voice despite being worked up. She really deserves a raise.

[@geniemememe5936]

"Watch your attitude" "I will smash all your shit". A man will not talk to me like that without me going off. She handled herself with restraint. Kudos baby girl.

[@mikewrack3]

amen!

[@Hinokami777]

I agree about the smashing the cart but why is watch your attitude offensive? You shouldn’t have one especially in n your work place. She honestly should’ve just called her manager or security on him

[@itzablackcat]

@@Hinokami777bruh

[@itzablackcat]

yeah or literally anyone

[@graybby3]

@@Hinokami777 I don’t think it’s so much as “offensive” as it is frustrating to hear when someone uses “watch your attitude” after they’ve been the one to put you in a defensive state. Customers have a habit of using a pointed and angry tone with customer service representatives and employees when speaking to the employees and when that tone continues after an employee does their best to deescalate a situation or dispute it is very hard to keep your composure. Some people in the service industry can just power through it, but sometimes there are things going on outside of work or inside of work that when someone gets angry or upset and you feel that they’re taking it out on you that you do lose your composure because you’re just a person trying to do a job so you can pay for the things you need to be a functioning member of society. Albeit there are some customer service employees that do not have just a great attitude all the time, but if you’re someone who gets told by 9 people that you have a great attitude or your one of the nicest employees they’ve met and then someone who had a bad attitude at the beginning of a transaction hits you with “Watch your attitude,” it can feel like that person just wanted someone to take some frustration out on someone . It only adds another layer of frustration to the situation because 9 times out of 10 there are not very many repercussions against visitors or customers that escalate situations because most of all businesses and companies keep up the idea that the customer is always right and will do anything to satiate an angry customer even if the employee did their best and just got a little frustrated, and the employee is aware that a company can and will fire them for their frustration while the customer can go about their day and tell a one sided story about “that rude person” at “insert business, company, etc. name.”

[@minibatman2.016]

Disney employees are literally trained to be nice under any circumstances but if you got one worked up like this then you must’ve done a LOT. (My cousin worked at Disney and she said she had to be tested for her temper)

[@Whateves1989]

I hate how people use social media to destroy someone’s reputation. There’s definitely some details missing from this interaction. I hope that family gets what they deserve.

[@letyhtx]

Why didn't they post all of it instead of the end, which is her reaction?

[@devaansh_verma]

Some guests really know how to ruin a day at the world’s happiest place.

[@dachicagoan8185]

They purposely egged her on so they can record her for that viral video.

[@devaansh_verma]

@@dachicagoan8185 I really hope she wasn’t fired she didn’t deserve anything bad just trying to do her job poor thing.

[@rogueinvestor2375]

The world's happiest place is not Disneyland. The world's happiest place is home.

[@SouthernSpirit222]

@@devaansh_verma oh stop. She's the employee. She is the one that is suppose to act professional. Trust me Disney is Not going to tolerate that. They fired her immediately.

[@Shadowband]

​@@SouthernSpirit222don't, just. Don't!

[@lynjenkins6473]

Getting the rest of the story, they barged up to her and started making their requests, when she was serving another family. Disgustingly enough, she has been fired.

[@TheSpy149]

I was there when they started it. They said “my kids have cancer can we get 4 lights for free” this kind lady said “I’m sorry to hear that, but I’m not allowed to just give 4 away for free.” The family started using racial slurs…. Yes _that_ slur, and kept saying it for about 3 minutes. Honestly props to the cart vendor lady, she kept her cool longer than most would’ve.

[@slioness0078]

The funny thing is even in her “rudeness” She still was being polite. She was very calm

[@CaseyJayy92]

That’s exactly what I came to say! She didn’t raise her voice she seems calm and collected when faced with rude and threatening customers ‘I’ll smash all this up’. She was trying to de-escalate offering them to go to another cart, I don’t believe for a second that she started this or was rude coz even mid disagreement she wasn’t rude to them

[@VampiricBard]

Yea exactly. One way I judge people is on how rational they are and how well they communicate WHILE heated. Her actions and words definitely reflect well on her.

[@tammiemartinez6485]

I thought so too. If she was truly rude and disrespectful to the family why didn't they upload the entire encounter? I'm not saying there's not a lot of Karen's out there because there are but I stopped watching those types of videos because people would purposely give someone a hard time, wait for them to lose their cool then turn the camera on. Unless you show ALL of the footage I'm not buying what you're trying to sell... 🧏‍♀️

[@King_Turkey]

She wasn't calm tho

[@PIPpalaceFX]

That’s not always valid tho I’m naturally soft spoken and quiet but because of that ppl act like they walk on me so I kinda have to be defensive mode but still maintain my normal demeanor but because ppl try me so much wen I’m over it ,from the outside lookin in u would think I was mad women,foaming at the mouth barely can get my words out and thinking of the most vilest things to say that person so not everything is always as it seems but the way the guy was so comfortable threatening a women is all I need to know @@VampiricBard

[@kevinp8108]

I've worked in retail for over 20 years and one thing I know is that when a customer is not happy with your level of service especially if you are rude, he/she will immediately ask to speak to your manager! If this Disney staff was so disrespectful, why didn't the man immediately ask to speak to her manager to file a complaint instead of trying to humiliate her online? The answer is...the man was at fault and didn't have a good case against her!

[@rhondah.1478]

That's why it's important not to rush to judgment until the full story comes out on anything. Because people will manipulate what you see and how you see it.

[@Dmed1]

I saw her!! She takes no mess. This family had to have tried her though, bc she's a sweetheart

[@ImBobbyMom]

What do you mean you saw her? Like that night when the video was taken? On a different day altogether? Or you saw her in this video? I’m confused but I’m really hoping the family was wrong because she seemed like she tried getting them to leave as she obviously cannot because she’s on the clock.

[@Jecal34]

It’s funny how all azz holes stand together by being confused when clearly there is nothing to be confused about. Are you related to the family?!

[@ryanseary123]

...

[@unb3k44n7]

...

[@Roachdogg_IIV]

@@ImBobbyMomI’d assume they’re a regular to the park and recognize her because she goes around common areas with merchandise

[@jennifergraham5106]

U know they did something wrong if they deactivated their account.

[@euniceegan3729]

Why deactivate account if so innocent?

[@pnk.chrry.]

Exactly!@@euniceegan3729

[@Poodle_Gun]

Should've deactivated their mouths

[@itsgamergirl.]

@@Poodle_Gun damn

[@khalicamoore9512]

​@euniceegan3729 because people will continue to harass you regardless if you are innocent or not. We don't know if they are innocent or not all we know is they only posted the end result of the argument with the employee.

[@blooms0120]

I've worked in banking 10 years ago, I've worked in banking recently. People are not the same. They're off the hinges rude and nasty. I've heard about and experienced the most impatient and immature behavior. Nevertheless, I remained calm and poise. Refrained from pettiness, back biting, or responding with the "same energy". To be "provoked" is a choice. There's always an excuse to respond with hatred according to this generation. Be the bigger person. Remain calm, polite, and respectful. Stop blaming other people. If this generation thought more this way, there would be less depression, anxiety, and feelings of loneliness.

[@Alexardelean89]

I’m glad people were smart and stood up for her.

[@lorireed8046]

I'm bso beyond bsick of BSing tiktok people . Acting like a victim is just the lowest form of pathetic.

[@kenihow]

I don't even argue with people anymore. I just look at them.

[@georgiaisom6347]

LMAO

[@waffle_chair9269]

😂😂😂😂sooooo effective 😂

[@solame4983]

🤖

[@jetlay-fl6so]

Im trying that one 😂❤

[@radioheadtv3131]

Same

[@anastasiae.5338]

It's so nice that people are starting to see through this nonsense. Way too many people start a conflict and then whip out their phones to try making themselves look like victims. F that family. Thank you to the general public for being on her side.

[@Mr.Nzo2030]

It was definitively the family at fault. How do you get into an altercation with somebody selling light figures? That is a 1 minute transaction, 50 seconds to chose and 10 seconds to pay.

[@llxqzs]

If ur getting a disneyland employee mad, you definitely did something wrong 😭 they always in a good mood

[@chaoticcow4357]

nah they aint always in a good mood but they have HELLA tolerance and its part of training to be smiley.

[@sonicthehedgehog5537]

Not always.

[@mmm555m]

@@sonicthehedgehog5537What they’re saying is it’s literally part of their job to be “cheery”. They’re referred to as “cast members” so they’re supposed to be in-character and representing the park.

[@MJ-gj6mj]

​@@sonicthehedgehog5537Always. That's the point in going to Disney parks, hotels and cruises. The customer service is a HUGE part of the brand.

[@lovemoviesful2]

​@@sonicthehedgehog5537I disagree. Even when they're down, they have to put a smile on and act according to their policies.

[@paulperry9861]

"If it didn't get caught on camera it didn't happen" is going to be followed by "what happened before hand?" Now

[@leaflet1686]

Just like in kindergarden... "Tommy threw sand at me!" Why did Tommy threw sand at you? "Because I ruined his sand castle! And it was not an accident!" Yeah... No wonder he threw sand at you...

[@paulperry9861]

@@leaflet1686 exactly

[@violetwade6528]

@@leaflet1686perfect analogy

[@leaflet1686]

So all in all it is a skill we need to relearn! Things happen fo ra reason and püeopel are loosing their temper for a reason. Says the one with aggression issues...@@paulperry9861

[@leaflet1686]

Thanks :3@@violetwade6528

[@sunnyone-ct4rp]

Un professional is unprofessional. Your employees aren't supposed to act like this.

[@Alicia19652]

Just in case anyone was wondering, the woman who got fired posted on TikTok what happened. The reason she was acting like this is because she was in the middle of helping another customer when that family came over with their children, and one of their children was grabbing toys from the cart and playing with it. When the cast member told the child to please not touch the toys, and that she would help them in a second that’s when the family started getting aggressive for no reason. She told them they could find another cart and that is when they started recording her and provoking her and she unfortunately got fired from her job because of what this family did. Despite her doing nothing wrong.

[@lindalund9621]

She should sue the family

[@carochan86]

The little brat would probably walk away with the toy. I bet the parents wouldnof let him q.

[@carebear67street3]

@@lindalund9621, No sue her employer!

[@CrazyBunniePanda]

Bruh, I know someone who worked there few months ago so I would go so much.. let me say.. the guest are SOOO childish and disrespectful! They have a store where they sell high brand Disney collabs.. I can’t remember if it was like Gucci or something.. anyways.. the workers have the wallet and bag on display but you cant touch.. there’s a sign that says, “please don’t touch.” and grown men were touching it.. The employee was some older lady, who kept asking them to stop touching it.. and they were like “why?? Who’s gonna make me?” “I’ll do what I want.” I’m like bro.. just leave the workers alone.. it’s so annoying.

[@kittyprincess2528]

Absolutely disgusting. Shame on them. 😡

[@cenicientella]

It's upsetting because you know she still most likley got fired because she reacted to them. I hope she didn't but we all know how Disney works so I wouldn't be surprised. Hope she is doing well! ❤

[@corinnemolaro3038]

She did get fired 😢

[@ShugerPlum0263]

Yes thats a big thing with Disney training. Never lose your cool. Its really stressed to employees along with smiling and no loud talking to visitors. Saw background Classified video years ago from the higher ups. I really hope this young finds the Real Job of her Dreams. 🙏

[@acestarone]

Sad how people take advantage and bully staff

[@uwilberforce4628]

DISRESPECTFUL AZS BLACK MAN WITH A WHITE WOMAN. LETS GIVE SOME DETAILS...

[@uglygeguri]

Disney doesnt even pay well enough for their workers to have to deal with this

[@joseesquilin3049]

Protect her at all cost

[@springday.]

The fact that they were filming her just because of an argument tells me everything I need to know about that family.

[@ErinJoy-wd3cx]

Exwctly what i eas thinkin too

[@ObsessiveGod]

And the fact that she was very unprofessional anyway. These employees need to learn basic de-escalation skills

[@tnaosbhlae4385]

​@@ObsessiveGod🙄🙄

[@springday.]

@@ObsessiveGod there shouldn't be anything to de-escalate. Especially not at Disneyland.

[@bdkplaysx]

​@@ObsessiveGodno. Im 19 years old getting screamed at over chicken by people in their 40s. It is not MY job to de-escalate, they as adults should not be acting like that to begin with. Treat others how you want to be treated, and don't be mad when you get that same energy back.

[@AB_Nola]

That poor girl. As an introvert I couldn’t do this job. She’s a trooper. They need to apologize for possibly traumatizing her 😢

[@410TheFlipper]

Stfu you dont know what happend

[@kriscynical]

I have several friends who are cast members out in Disney World, have worked there for 20+ years, and love their jobs. Cast members are some of the most awesome people on the planet which is why my mother and I always try to chat with them if they're not busy or helping another guest. Whoever is behind the camera on this? Screw you, you smudged doorknob. You did something to her in order for her to react like that. And good job setting an example for the kids around you by threatening violence/property destruction. What a skidmark of a person!

[@noodlemaker8700]

Worked as a barista and was always very kind to customers until they gave me a reason not to be. I didnt let anyone treat me like trash to preserve my minimum wage job 😂

[@meowmeowfuzzyface3698]

I'm glad at least some people questioned what happened with a lack of context. She could have been in the wrong but without any context from before it looks super suspish. People are rude asf to people who work in customer service with very little regard or awareness of the fact they are being the rude ones.

[@Readysetgo2007]

If you want to learn little spelling: suspicious. Hehe. 🙂 But yeah, they shouldn't post this. They should have talked to the manager instead. If it was so important to say something I mean.

[@ayanamivmites3864]

@@Readysetgo2007 r/wooosh

[@meowmeowfuzzyface3698]

@@Readysetgo2007 Suspish is like slang, I guess, for suspicious. And yeah, I agree they should have just spoken to a manager. If an employee was being argumentative toward me I wouldn't engage. I would choose to walk away. I know not everyone will do that but I think they should.

[@Readysetgo2007]

@@meowmeowfuzzyface3698 Thanks for your nice answer. Ok, cute slang. Hehe. Yeah, why entertain that? Maybe best to keep repeating Please go away, I'm just trying to do my job here. :P

[@ThatGirlJD]

It's hard to get to the beginning of an interaction. Luckily for them Disney has cameras everywhere and they can see how this all started. I suspect that's one of the reasons they didn't report her to Disney, the fact they threatened to break merchandise on her cart is the other reason. Even if they were completely wrong, they would have been compensated if they hadn't decided to threaten her.

[@vintagegal7376]

I'm confident that the family were the bullies.

[@twistedspine7300]

no reason to believe such a thing, we don't know what happened before the clip. the more confident you are the more likely you are to be wrong however.

[@RayRayJr.]

Same here. Cause if they ended up deleting their social media. Then they know they were in the wrong. They could've easily posted a video afterwards, explaining what lead up to them recording. Nobody wants to be held accountable though. I wish the worker would post a video explaining what happened.

[@MsPinkwolf]

​@@twistedspine7300saying he'd smash everything up isn't enough evidence for you? You must have been raised the same as him.

[@BoobooPie_91]

How so?

[@kateh9768]

I would definitely take the employee side. The general public are so rude and entitled.

[@Pumpkinking64]

L customers. She was clearly just standing up for herself. Some people do not treat others as human beings

[@karencormie2566]

You can here her saying "you can go to another cart like I said " so she obviously tried to explain something to them and they weren't happy. Employee in the right 💯👏

[@arvanni]

Yeah. I think they wanted a specific character that she didn't have or one was new that wasn't turned "ON" wasting batteries. 🤔 something is definitely fishy here.

[@karencormie2566]

@@arvanni it's always the same for those employees at Disneyland what a stick they get when someone's spoilt child can't get what they want. So I think the policy the customers always right should be abolished cuz no there not.😁

[@jennifer_mertens]

Disneyland employees are trained to deal with rude and unruly customers. They bottle up their emotions and blow it off when they get back to the underground "employees only" area. For this employee to be so visibly shaken and irritated, I can almost guarantee the family was in some way, shape, or form HIGHLY disrespectful to the her. That's why the posters didn't show the start of the confrontation. Shame on them.

[@LordDarthSmyth]

My niece worked for disney and said as much. Supposedly they even have a secret coded phrase they can say to rude customers that tell them to go f- themselves with a smile and clever cover words so they can subconsiously vent on the spot. Or so I heard.

[@AnimEva_33]

Employees don't get paid enough for this aggravation

[@MJ-gj6mj]

If you work for Disney you better tone it wayyyy down. For the prices people pay for the brand and loyal following, excellence in customer service is expected. This low class worker needs to be fired ASAP yelling at these people to go to another cart!

[@DubZ3r.O]

Definitely sketch that they only posted the end of this interaction, despite trying to label her as “rude,” she also was encouraging them to find a different cart and was actively trying to shut down the conversation, which leads me to believe that she wasn’t the problem as she was trying to diffuse the situation, either way, I hope she gets better benefits and maybe a paid vacation, don’t know how much she is paid but it’s definitely not enough to deal with a toxic family like that

[@Shoulderpads-mcgee]

She got fired :(

[@voice_0f_reason]

​@@Shoulderpads-mcgeehow do you know?

[@Shoulderpads-mcgee]

@@voice_0f_reason wdwnt reported on it

[@denisechristie]

This is exactly what happens, they only record half of the interaction. No normal human just reacts like this for no reason.

[@ax3226]

Karen’s do I’m not saying this lady is

[@spacecaek1665]

My thoughts as well. Conveniently these people always record AFTER they push someone to their breaking point.

[@denisechristie]

@@ax3226 I come from a family of Karen's, thank goodness I am not one, and yes, mostly they don't take much prodding. However, when I only see half of a video, I'm a little skeptical.

[@denisechristie]

@@spacecaek1665 Right. Give me the whole story then I can make an educated decision about what is happening.

[@Gamesgraphicgame]

That boy needs a break. Please stop following her.

[@IntergalacticSpaceKitten]

Im so sorry they treated you like that, Korrin. Some people are just assholes.

[@RaisenBran_9919]

The karma switch is a beautiful thing to behold

[@HalfNHalf.]

If anyone has been to Disneyland, you KNOW the employees are beyond respectful and kind because they have to be. I could bet a lot of money that the family started this and tried to make her look bad.

[@iDewThis4Yu]

I will never understand….who are these people with enough time on there hands to “continuously call out” (harass) these people?

[@rickyoceans2943]

This stuff, these encounters are getting worse. People need to be held accountable.

[@nothereyetlost]

Assertiveness can sometimes feel like disrespect to demons.

[@yathercantillano3874]

Amen

[@SamanthaP48]

Hallelujah

[@brightred601]

Exactly!

[@ANathan123]

I go to Disney all the time and disneys employees are always some of the nicest people. She’s out in the heat just doing her job and doesn’t deserve to be treated like that

[@CockyDiesel]

Disney has a policy where they can't be rude. I dont think what they did was right but she's deffenitly fired

[@_SCrappy-]

Disrespect is getting crazy. Legalize fighting and this will all change

[@pslay9324]

We need the entire video. There are so many who love to antagonize and post snippits

[@abyz9774]

Yep like him

[@davidmontalvo5641]

Someone with some common sense &Tegrity (South Park pun)

[@makalism]

Anytime somebody posts the last half of an argument, you know they must’ve done something to provoke the other person

[@lorireed8046]

Now if people would have that same feelings towards the "Karen's" people are labeling.

[@SunnyDragoon]

This is why not having a full video can lead to a big cover up on what really happened

[@princesswithinnerbeauty4407]

👏🏻👏🏻👏🏻👏🏻💯 F that Family. No employee should be Treated like that

[@ecmonkey13]

She seems chill. Even “worked up” she remains calm and tries to get them to move on while they continue to provoke and record her.

[@Christiansstillstruggle]

Bro talm bout "don't play wit me" at Disney world to a Disney world employee 😂😂😂

[@PrincessAfrica3]

Right😏

[@brandyyolidio4213]

They are ghetto, I can hear it, all the money spent on that trip still does not buy class.

[@posheditor]

lmao right

[@wholelottawomanpodcast7192]

Right! Supposed to be the happiest place on earth !

[@myer8084]

“Disney land” this won’t ever happen here at Orlando “Disney world” but this prolly the norm for egotistical Californians

[@SiriusV23]

Staff are never the first to start an argument, this usually happens when the customer are disrespectful and rude. After customer rudely provokes the staff, they expect the staff to respond with kindness and understanding.

[@AmandaAtkinson-dv4ik]

People Soo Quick to judge and they don't even No!!!