Ditto Music - Honest Review

I've decided to do a video on my experience with Ditto Music as my music distributor.
Unfortunately I am disappointed with their customer service and the speed with which they send my music to stores.
Listen to my examples and make your own mind up.
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[@bartekpiwonskiofficial]

I now offer music consultancy service. Details in this video: kzbin.info/www/bejne/jn-XoHxofNRje9E

[@ButterflyLullabyLtd]

I hope you resolved. And found a good distributor. CD Baby are not bad at deadlines, two singles met the deadline. Although our EP came out a day late. However the thing I like about CD Baby is that your music stays up forever. So if you cannot afford that yearly subscriptions with your music distributor, you don't have to worry. Your songs will not get deleted. Recessions hit us all and in today's world the powers that be make it very hard for people to get by. The cost of living keeps going up, but wages stay stagnant.

[@bartekpiwonskiofficial]

@ButterflyLullabyLtd Thank you for your valuable comment. Since posting this video, I went with Distrokid but then switched to Tunecore mainly for economical reasons as you pointed out. Distrokid want you to pay extra for some features that Tunecore offers within the subscription fee. I have not tried CD Baby but I believe their model is different. They take a cut out of your royalties. Which is why they don't remove the songs I suspect.

[@koldvogue8887]

i know how to switch the music form ditto to distrokid, but the problem is how to switch the music videos i distributed through them to vevo to distrovid. any help?

[@ottophala3371]

Thank you for the warning

[@VSDeluxe]

Its the same thing with us with the review. In 2021 we released an Best of Album that sat in review at ditto for one whole year. After we contacted our CD Distributor they helped us out for free this time for getting the release out digital asap but damage was done.

[@bartekpiwonskiofficial]

Wow! A year? That's incredible! Thank you for sharing your experience. I wonder what would have happened had I not chased up my releases...

[@VSDeluxe]

@@bartekpiwonskiofficial suprisingly we dont have these problems with singles, only EPs or Albums. So we onl go with them for singles and with CDBaby for Albums.

[@bartekpiwonskiofficial]

@@VSDeluxe OK. That's an interesting approach to take. In my case, it was both albums and singles that never were sent to stores early.

[@DanielBisagni]

I am experiencing some of the same issues. How did you output the files into the right format... i am using audacity and cant find the " 1411 kbps (bitrate)" that they recommend...?

[@bartekpiwonskiofficial]

Hi Daniel. I believe that when you set your project in Audacity as 44100 Hz and 16-bit when extracting your file as wav, this should be saved as 1411 kbps. Does that make sense?

[@DanielBisagni]

@@bartekpiwonskiofficial yes sure does, I'll try that, thaKS for the content. Keep it up, it's Very helpful.

[@bartekpiwonskiofficial]

@@DanielBisagni Thank you for your kind words. 😊

[@niteshtripvlog2536]

Hi bro im from india 🇮🇳 i use cd baby till 3 year but there is one problem related content id on KZbin when i get license my any track it work in beginning but after few days if some one copy my song then automatic claiming is stop working an they didn’t give any revenue claim on that copy video than i have to mail cd baby then they claim it manually on it an this take 3 week . Is this problem also with ditto or with distrokid?

[@bartekpiwonskiofficial]

I don't pay for content id with Distrokid at present so I couldn't tell you. So do you have many people using your songs on KZbin? I have made this video about content id: kzbin.info/www/bejne/h5m3eKh-oJeSY68

[@edwinmatimba4607]

Hi, I have an issue here, my account is not verified because mistaken my email, so I can't receive verification code, will they help via ditto text chart

[@bartekpiwonskiofficial]

Hello. I'm not quite sure as it never happened to me. I would try the chat as you said or, alternatively, write to them on X (Twitter).

[@SuperPaulLouis]

Hello Bartek. I have reported Ditto Music to Trading Standards. I highly recommend that you do the same. Trading Standards might not resolve our issues with Ditto Music, but a black mark will be left on the Trading Standards' case file for Ditto Music. Please tell other musicians who have had problems with Ditto Music to do the same. Kind regards - Paul

[@bartekpiwonskiofficial]

Hi Paul. That's not a bad idea at all. I have actually had more issues with them when ending my subscription. Just felt a bit hopeless and exhausted with it to make another video.

[@SuperPaulLouis]

@@bartekpiwonskiofficial I'm going through an awful situation with them, which I won't mention here. Trading Standards might not be able to help us directly, but we should build a Trading Standards case file on Ditto Music to help future musicians who have problems with the company. Ditto Music are such an awful company, they haven't even signed up with an Ombudsman, so Trading Standards is the only organisation that I know of to file complaints with. I also feel exhausted dealing with Ditto Music, they are a bunch of cowboys.

[@SuperPaulLouis]

@@bartekpiwonskiofficial Good luck with it all, you have my sympathy in regards to Ditto Music.

[@bartekpiwonskiofficial]

@@SuperPaulLouis Thank you. I appreciate it. It's also reassuring to know that I'm not the only one who has had this experience. Also tackling these types of things as a community of musicians makes sense because it can make you feel powerless when you're on your own against a big company.

[@SuperPaulLouis]

@@bartekpiwonskiofficial Agreed, Ditto Music seem to make-up the rules as they go along, our community is crucial for getting a fair deal. There needs to be some form of regulation, where it would be mandatory for a music distribution company like Ditto Music to sign-up with an Ombudsman for customer protection. Contacting our members of parliament to act on it might help. However, something tells me that would be a long road to go down, but possibly worth it. I hope your issues with Ditto Music are resolved sooner rather than later. Hang in there bud!

[@MrHarpreetoberoi]

Thank you buddy for your honest review...now i will be going with distrokid and how is your experience with distro kid?

[@bartekpiwonskiofficial]

So far so good. My new video gets published tomorrow and in it I talk about my experience with Distrokid. 🙂

[@MrHarpreetoberoi]

@@bartekpiwonskiofficial Looking forward to your video 👍🏻

[@extendoegaming]

Hello Do you still use ditto If so how is your experience withdrawing your royalties

[@aleksandarstojceski3139]

Theres no issue at all just add bank and you get the money same day

[@piyasirimusicproduction]

How big is that screen mate? :)

[@bartekpiwonskiofficial]

It's 27" but the camera angle makes it look even bigger 😉

[@bartekpiwonskiofficial]

I have now got a second installment to this video: kzbin.info/www/bejne/r5e4oHuabthrnLM and it is going to be a playlist. I will be presenting you with all the stages of switching from one distributor to another.

[@niteshtripvlog2536]

Hi bro im from india 🇮🇳 i use cd baby till 3 year but there is one problem related content id on KZbin when i get license my any track it work in beginning but after few days if some one copy my song then automatic claiming is stop working an they didn’t give any revenue claim on that copy video than i have to mail cd baby then they claim it manually on it an this take 3 week . Is this problem also with ditto or with distrokid?

[@bartekpiwonskiofficial]

@@niteshtripvlog2536 Thank you for your question. I didn't use the content id option with Ditto and I haven't got it with Distrokid as of yet so I am unable to comment. In Distrokid you have to pay extra for it. Is it the same with CD Baby?

[@niteshtripvlog2536]

@@bartekpiwonskiofficial yes for upc 5$ well which dashboard you use ?

[@bartekpiwonskiofficial]

@@niteshtripvlog2536 I now use Distrokid.

[@optimisticvoid1007]

Thanks a lot for this video. I'm a begginer producer who wanted to look more deeply into distributors. Distrokid and ditto caught my attention and by the look of it Ditto had more feature than distrokid. But im glad im watching your video right now. I didnt know their customer services are *that* bad. I thought it was just rumours and they couldve improved but no as your experience suggested it. I will check tunecore-routenote-distrokid little bit more. But it seems most stable one is distrokid. Very straight forward to use. I will consider musician plus on distrokid since after that i could make a release date for my songs. Let me know your thoughts if you changed your distribution services or you are stil struggling with ditto. Thanks again for the video.

[@bartekpiwonskiofficial]

Thanks very much for your comment. I'm glad that you have found my video helpful. I haven't changed yet but I think that I will go with Distro Kid. Apparently their upload time is 2 to 5 days. You still keep all your royalties just like with Ditto. I hope that the process of transferring my tracks will be a straightforward one. I will update you on here and will probably make another video once I have been with a new distributor for a while.

[@optimisticvoid1007]

@@bartekpiwonskiofficial looking forward to it, i hope transition will be easy for you. Thanks again.

[@WHITE_DRAGON.OFFICIAL]

@@bartekpiwonskiofficial but you won't be able to picture soon if you upload it in 5 days

[@bartekpiwonskiofficial]

@@WHITE_DRAGON.OFFICIAL What I mean is that if I set a release date say 5 weeks in advance and a distributor sends my tracks to the stores in 5 days, then I still have 4 weeks and 2 days to do my pitching to playlists.

[@WHITE_DRAGON.OFFICIAL]

@@bartekpiwonskiofficial so you s till can set a release date and pitch using distrokid?

[@MidnightRabbit]

yeah, they never deliver your music on time, so you are not able to pitch your music up to Spotify. My account is blocked, they didn't register my payment, three tickets in about three weeks, but no response. I think the best music distribution company is the one that has a real and good Support Team. There's no way to communicate with Ditto. No phone, email, just tickets, that they don't respond to. What do you think about Distrokid ? or CD Baby is the most expensive one but it looks like you get what you pay with Ditto.

[@bartekpiwonskiofficial]

I'm switching over to Distrokid and I will be making a video on how that goes. I have heard negative opinions about CD baby so I don't want to risk it. I'm sorry to hear about your account being blocked and the problems you've been having with Ditto. It's absolutely awful.

[@MidnightRabbit]

@@bartekpiwonskiofficial Hi! what you heard about CD Baby, I'm deciding between Distrokid and Cd Baby. Is it easy to move your artist catalog to Distrokid? Or are you going to lose all your streaming numbers and followers?

[@bartekpiwonskiofficial]

@@MidnightRabbit I'm pretty sure that I've watched a video of someone not being happy with cd baby, although I don't want to make unfounded claims so I will see if I can find it. Perhaps it was more to do with pricing rather than service itself. I have read on Distrokid's website that it is a straightforward process to move everything over and that Spotify etc. should keep everything untouched. I intend to test this in practice as soon as this weekend and make a video of my experience which I will be posting soon after.

[@MidnightRabbit]

@@bartekpiwonskiofficial Thanks, man! Looking forward.

[@bartekpiwonskiofficial]

@@MidnightRabbit kzbin.info/www/bejne/r5e4oHuabthrnLM The video is here. I will be publishing more videos on each stage in the process as I go along.

[@rachitsaraswat6726]

Bro how to delete my ditto account o just want to leave it it sucks

[@bartekpiwonskiofficial]

kzbin.info/www/bejne/moqknKOlgKySb6ssi=0A6zcMT027iR-e56

[@joemorenobosque-hl9jp]

Gracias🎉🎉🎉

[@bartekpiwonskiofficial]

@@joemorenobosque-hl9jp De nada. :)

[@mjbadbeminejackson1295]

Promote your release date at your peril because it will never release on time this has caused me nothing but stress

[@bartekpiwonskiofficial]

Thank you for your comment. Exactly right. You're not the first person who has said this so it's not just me who's had this experience.

[@thabotbozas2082]

I am struggling with royalties from Ditto

[@bartekpiwonskiofficial]

In what sense?

[@thabotbozas2082]

I have been trying to ask for a payout from ditto, it as been pending ever since last year (2022) September till to-date, they say they are still trying to verify if I am the owner of the account.

[@sjk9g]

Did you end up moving your music to a different music distributor?

[@sjk9g]

And if so, which one? :)

[@bartekpiwonskiofficial]

@sjk9g I did. I initially moved my music to Distrokid but then changed to Tunecore. The reason for it was that there were a lot of 'hidden fees' with Distrokid. Their speed of uploads was super fast though.

[@StergiosNikolaouofficial_]

I release my new EP with Ditto.So far it seems ok for me.I make my own original music.I will let you know from time to time

[@bartekpiwonskiofficial]

Yes, please and thank you. I am curious to find out what your experience is going to be. What is your band's name and where can I listen to it?

[@StergiosNikolaouofficial_]

@@bartekpiwonskiofficial Buy the way i am impressed with your screen 😂🥰

[@bartekpiwonskiofficial]

@@StergiosNikolaouofficial_ I think the monitor is called Lenovo C27-20. 🙂

[@c-tzemthebeatmaker]

Check Amuse Distribution..

[@bartekpiwonskiofficial]

Thank you

[@alexjalex3905]

Exact same situation right now. I need someone not based in the US cause the tax crap they make outsiders do is ridiculous. I'm going to try iMusician. Amuse was garbage. Ditto support was good until you pay them money.

[@bartekpiwonskiofficial]

Thanks for sharing your experiences Alex. I hope that you find one that is right for you.

[@freshriddims2200]

helpfull!

[@bartekpiwonskiofficial]

I'm glad.

[@freshriddims2200]

@@bartekpiwonskiofficial I was very close to sing up to them! Im considering Emubands now - any thoughts?

[@bartekpiwonskiofficial]

@freshriddims2200 I have never heard of them or used them so I couldn't comment.

[@drakehasbula5557]

funny part its they are doing same thing like 2 years ago when they scamed my band for $ they are scamming all artists

[@bartekpiwonskiofficial]

I'm sorry to hear about your bad experience with Ditto.

[@drakehasbula5557]

@@bartekpiwonskiofficial dont worry its the past but i needed to type it because all i read its same what they did to us like every single thing was the same so this for sure its not coincidence. Stay away from ditto

[@bartekpiwonskiofficial]

@@drakehasbula5557 I am definitely staying away, yes.

[@DePablo_Musiq]

Hi I am De Pablo Musiq Am an independent artist From South Africa 🇿🇦 Currently using Ditto Music as my distributor i can say based on your video you actually showed what i have experienced with Ditto Music. But the funny fact is that when you follow them like sending emails, commenting on their social media posts they recognise you then they eventually start to take you seriously. I sent my single on the 4th of December 2022 and i had delays because they said my track has an error of ‘ending abruptly’ but i did fix it then thats whenmy track has been waiting on the review stage forever its only been now on the 29th of January that its being sent to stores with a release date of the 4th of February I personally thank You for the Honest Review because at first i thought Ditto did not have such delays and problems people have been talking about but now that i have seen i can support your Review. Thank You

[@bartekpiwonskiofficial]

Thank you for your comment and for sharing your own experience. Interestingly, your release date is a day after my new release date. :) Would you like to share a link to your release? I will check it out. Here's mine: distrokid.com/hyperfollow/bartekpiwonski/stay-positive

[@DePablo_Musiq]

@@bartekpiwonskiofficial Right now the Ditto Music have not sent any link because they actually have said that the release can be expected to be on the 4th and the original release date is not yet given to me but surely i will share the link when they have sent the link🤞🏼🔥

[@bartekpiwonskiofficial]

@@DePablo_Musiq Great, I'm looking forward to hearing it.

[@DePablo_Musiq]

@@bartekpiwonskiofficial Thanks my Gee actually its Amapiano I don’t know if u have heard about this genre🔥🔥💿🙏🏼originally from here in South Africa 🇿🇦

[@bartekpiwonskiofficial]

@@DePablo_Musiq I can't say that I am familiar with the genre but I'm open minded and I love discovering new music, especially if it's something that I haven't come across before.

[@calebijeh2324]

it's still the same in 2024.

[@bartekpiwonskiofficial]

Thanks for your comment. It's disappointing to hear that things haven't changed.

[@SteveyJay]

I agree just emailed them yesterday and all day today no answer

[@prodbykun5733]

I´m from Mexico, and they always answer my messages in instagram, the told me how to claim my youtube content ID, always good response.

[@bartekpiwonskiofficial]

Thank you for your comment. I'm glad to hear that you have had a good experience with Ditto.

[@drakehasbula5557]

only bot messages they respond they dont fix anything

[@prodbykun5733]

@@drakehasbula5557 hell no, real people

[@drakehasbula5557]

@@prodbykun5733 not real i was scammed from ditto i know how it was

[@brandonjared1719]

@@prodbykun5733 Can you give me your Instagram?, I have some questions, I need some answers please