DJI Android App Won't Open - How to Fix

[@MarcusGlass]

See updates in this comment: UPDATES 9/6/2022:. If DJI Go4 current app version 4.3.50 does not open on your phone try version 4.3.48 being given out by DJI support one person at a time when they are contacted by customers who have not been able to use their product for over a month due to conflicts with Android after Android updates in July and August of 2022. Here is link to download 4.3.48: drive.google.com/file/d/1kCAwWpXcgqhLxyNiON4n0K3ftPNhl71m/view?usp=sharing - 8/31/21: DJI Go4 still has not been updated by DJI yet so many with Android 12 and 13 still have issues running app. We need to wait for new DJI Go4 version, or use a different phone/tablet the app still works on, or consider using third party app like Litchi to Fly drones which use DJI Go4. - 8/24/2022: DJI has released DJI Ronin 1.5.2 (3777) which may resolve crash issue with app for you. - 8/24/2022: When DJI updates their apps they often fail to change the version indicated on their website for days, weeks or months. So even though website says 1.5.0 when you click the link the fil you download may be a newer version such as 1.5.2 - 8/18/2022: DJI has released DJI Mimo 1.7.26 which may resolve issue with that app: kzbin.info/www/bejne/eXmuY6yBmq2gjqs - 8/17/2022: DJI officially has released DJI Fly 1.6.12 which many say fixes issue: kzbin.info/www/bejne/Y6jJd4ynmc-nnKs - 8/11/2022: If apps continue to close when you open them even after remove them, download new from DJI, and install them again, here are some options to consider: A. Purchase an older Android phone or tablet with earlier version of Android which may still be compatible with the DJI app you are using. B. Switch to using a Apple Phone or Apple iPad as DJI supports getting app through Apple Store and there seems to be less issues with Apple version of DJI Apps C. Wait for DJI to update app you are using to function. This may take days, weeks, months, or for some phones/devices/android versions may never happen. D. Sell your DJI products and purchase other ones. E. If using DJI drones consider using an alternate app such as Litchi if it is possible to use without having the DJI app installed on phone flylitchi.com/

[@bob19824]

Seems like a lazy issue. I have been dealing with this since at least October of last year. I would have thought DJI would have wanted their products to work for everyone hassle free.

[@mizrans]

not working for me

[@Expat_Adventure]

Yup, still didn't fix it on my Samsung S20

[@ko1serc597]

You are amazing

[@ianlainchbury]

This has been, or being updated to .50 release. I've just updated and its fine.... djigo4

[@mickeyg.c.1654]

Oh my god you're a lifesaver! How can the software engineers and DJI, as well as Samsung don't realise this. Much much much appreciated!

[@MarcusGlass]

Thanks for watching and glad to have saved your life! :)

[@TheJWC56RSA]

Blasphemer!!!!

[@samtroyer1457]

I still can't use the app!

[@MarcusGlass]

@@samtroyer1457 Updates came out last week for Fly and Mimo to fix conflicts after recent Android updates which allowed many people to use those apps successfully again. Hopefully they will release updates for Go4 and other apps soon. Ability to install and use apps successfully so can be impacted on specific model of phone, other apps, past phone updates, and so forth. What app, phone and android version do you have? Maybe contact DJI to see if they might have beta firmware or if they support your phone and android version?

[@oddonex14]

@@MarcusGlass wow, thank you so much for this! I had given up and was starting to look for used iPhones to fly my spark lol! Really appreciate the time and detail that went into this very simple fix!

[@rongauvin8090]

I can't thank you enough. Seems as though DJI has really just dropped the ball when it comes to using an android phone with their products. Your information is a real help, thanks again.

[@apexchaser6187]

DJI didn't drop the ball, it's just that Google is the only one of the app providers, which did not want to freely make available the spyware that makes every single click, every single picture, all of your contacts, your text, conversations, and all of your files available to mainland to China.

[@dennix2009]

Thank you so much! Went to fly my mavic mini and was bummed that I could not open the app after my phone updated. The instructions to get the app working again was easy to follow and was clearly detailed.

[@dazsmash5281]

Absolutely amazing. Fired up my DJI 2 hours ago and couldn't open the app. Messed around doing Google searches, downloading the file from dji yet couldn't open it. Thought I'd got an unusable drone until I found this, followed your instructions and bingo, it works. Thank you so much, dji.....please link this video for your users, its brilliant.

[@Roshkakad]

I can’t thank you enough. I was close to regretting buying the product and moreover disappointed that I couldn’t find a solution from any forums. Big big thanks for patiently creating this entire tutorial!

[@MarcusGlass]

You are welcome. I am happy video was of help.

[@deedub529]

For months I was not able to fly the drone. I followed your instructions and now I'm good to go. Thank you so much.

[@jennycsantos]

I had just bought the camera and was so heartbroken I was gonna return it but this helped me to get the app working and now I'm just so excited to use it. thank you

[@phillipmaguire4671]

You are a Life saver. I now have the DJI fly app on my android. I don't understand why DJI removed themselves from allowing it to be done on the Google Play Store. I just hate this thing with Apple and Android, where you can access or connect to different things on one, but not the other. Everyone is tired of it...

[@MarcusGlass]

Yes it would be nice if every product had the identical app available directly from Google and Apple with same features. It is frustrating when you find difference of product features or application function when using Apple versus Android. In my experience it seems most always favor Apple and often have features not available in Android.

[@MarcusGlass]

DJI on 8/17/2022 officially released DJI Fly 1.6.12 which may resolve DJI Fly app crashing bug. Additional info in this video I created: kzbin.info/www/bejne/Y6jJd4ynmc-nnKs

[@Prizzo85]

Thank you, your a lifesaver, after hours of trying to work out what's going on, this worked for me. Pretty disappointed dji don't update their app or make it more user friendly. This is ridiculous but thank you

[@HemantChughVlogs]

My DJI app for my Drone (spark) was not opening and now it start working as follow your instruction. Respect and Big Thanks to you Sir for making this perfect video.

[@maryochia9699]

Hi Marcus, thank you very much for your video on how to fix the DJI app problem. It worked effectively for me and your step by step process was easy to follow. I just came back from Thailand, I really thought my DJI mini 2 didn't work from another country. Coming back home recently and I found out about this problem. Once again, thank you so much and I'll definitely share your video to my friends who own dji drones. - from Australia 🇦🇺

[@MarcusGlass]

I am glad it is now working for you although bummer about Mini 2 to Thailand and not being able to get app to work until you returned home.

[@nicolaprestage4272]

Marcus I have spent three days online and on the phone with DJI trying to resolve this problem and have got nowhere. Your video has worked and I can't thank you enough. I have sent your video to DJI suggesteing they share this with every Andriod user with the same problem and maybe they should employ you as a you are way better then thier technical team!

[@pamgrantpalmer3944]

Marcus: an awesome, clear, concise tutorial which solved our dilemma. Many thanks Pam & Grant

[@MarcusGlass]

Thanks you for watching and glad it helped.

[@jamesheng5792]

you deserve the absolute world man,I was in the middle of a buying process when I looked at the app and encountered the issue, thank god u exist

[@MarcusGlass]

Thanks.

[@lowndes8887]

Fixed a really confusing (for me!) problem in seconds... thank you! 😊

[@FishtalkVideo]

Followed your tutorial and had success with DJI Fly. Nothing worked with version 1.5.1, but it worked with version 1.8.0. Thank you! you're a life saver!!! Cheers from Victoria, Australia.

[@MarcusGlass]

Your welcome. Glad the video helped.

[@jobbergoy]

Hey Marcus, Thank you so much for this video. It was exactly what I needed 🙂

[@MarcusGlass]

You are welcome. Glad to help.

[@unknownorigin01]

This fix WORKS! I switched over from an old iPhone to a new Samsung galaxy s20 and my apps never worked. This actually fixed it. Thank you so much!

[@miggyts2579]

OH MY GOD THANK YOU SOO MUCH. Havent been able to fly me drone for a while. Was about to sell it then was like. Yanno, F it lemme see if theres anything new. Thank y thank u thank u imma definitely sub. U saved me (i think) i was just gonna sell my mavic air 2 and get the new mini 3 with the remote. Mainly want the remote hahaha

[@ailo4x4]

I just used your #2 solution to reinstall the Mimo app for my Osmo Action and it worked a treat. Many thanks!

[@tekxrdovre4261]

Hey Marcus, thank you so much for this video. It was exactly what we needed, and very easy to follow along. Much appreciated! Cheers from Denmark!

[@MarcusGlass]

Thank you for commenting. Happy video helped.

[@jess31558]

Worked for the DJI GO 4 app on my Android phone. I was lost without your help. Thank you!

[@neelix3k]

Thank you so much, exactly what I needed! :)

[@MarcusGlass]

Glad it helped!

[@narrowboatemerald3558]

I dropped my Samsung s21 ultra in the canal. Luckily had an old s10 emergency phone... in case I dropped phone in water... never to be found again. Which is where the s21 is now. I could not open dji fly app which rendered my new mini pro 3 useless... it is now working, cheered me up a lot. Thank you for the very clear information on how to get app to work.

[@MarcusGlass]

Sorry about your phone in the Canal but it is good that S21 Ultra is working for you. Some people say apps still not working on S21 after following instructions . So maybe sometimes it depends on which carrier phone it is and what android version or security version is being used. Have a great time flying.

[@crunkwun]

Works perfectly with my Samsung galaxy S20. Thank you so much bro. I tried the other KZbin tutorials and didn't work. The apk installer wasn't working but your cx file explorer tip worked perfectly. Thumbs up.

[@MarcusGlass]

Thanks for commenting on video and glad it helped

[@omni4376]

There's a reason DJI isn't providing the app via the app store anymore. Installing APKs from sources outside of the Play Store is a security risk and the fact DJI asks you to do so tells you all you need to know about this company.

[@aWhiskeyTangoFoxtrot]

...yep, China (CCP)

[@brians7181]

@@aWhiskeyTangoFoxtrot From River Loop Security: ...We reviewed the DJI Mimo app’s binaries and observed the network traffic between the internet and mobile devices using the app. We could not investigate everything, but did make several discoveries that may be of concern to US citizens and companies using DJI products (and to policy makers concerned about national security). We hope you’ll read the entire post, but it you are short on time, here is an overview of what we found: DJI’s Mimo app uses libraries that request personal data about users’ religious and political affiliation, as well as security settings from connected social network APIs. The DJI Mimo app sends data through insecure means to servers behind the Great Firewall of China, where it is accessible to the Chinese Government. The DJI Mimo app requests from users (via the OS) access to fine and coarse location data, the ability to manipulate WiFi state, read SMS messages, and read logs. The DJI Mimo app fails to meet basic security practices for users’ data, leading to potential disclosure or modification in transit. DJI’s Terms of Use Agreement allows user data to be shared with the Chinese Government. Even without user consent, the DJI Mimo app sends sensitive information via unsecured means to third-party servers, where the Terms of Use Agreement supports cooperation with the Chinese Government.

[@jelaplan]

Thanks for posting. I uninstalled my DJI app first and then installed it fresh. All is well.

[@michaelmorales6226]

Thank you!! I'm going on a trip soon and wanted to use my gimbal and osmo pocket to take videos only to realize the apps wouldn't work. This fixed it no problem! DJI has been nothing but a headache for us android users

[@fotovideoknin4948]

Thank you so much, you saved my filming project within minutes, now Im ready to go flying to earn some much neded money, cant say enough of thank you, have an awesome life!

[@SoutheastOhioSolarHaven]

Yeah thats a major pain in the rear. Spent 1 hr trying to figure this out. Then seen your Video. Great Info Sir !

[@TimLord12]

Worked a treat, after I was not able to open the DJI GO 4 App for my Mavic Pro. I don't remember my phone doing any upgrades, was working one day and not the next. Many thanks

[@MarcusGlass]

Glad it helped

[@388thalpha]

ALL MAN thank you for your help and the QR code right on the screen. I gave up on DJI a couple years ago because I couldn't ever get the app to open. Now it works because of you THANK YOU SO MUCH!!!!

[@MarcusGlass]

You are welcome. Glad the video helped.

[@POBPOBPOB]

Thank you so much for posting this! Got around the bug for me. Can't believe such a popular and expensive product has had a software bug for so long that prevents access to flying the drone...but thankfully you have saved the day!

[@MarcusGlass]

Thanks for watching and happy the video helped you out.

[@ebrudar_ebrugalerisi]

I can't thank you enough, Mr. Marcus. If it weren't for your sharing, I couldn't have installed the mimo application for dji pocket 2, which I just got today, on my android phone. In fact, your sharing more than the product made me happy. Thanks so much again. Good luck to you.

[@TheUNLEASHD]

YOU my friend are an absolute LEGEND!!!!! Followed your steps and it now works again!!!! Thankyou so much for your in depth yet simple solution. Thankyou!!!!

[@MarcusGlass]

Thank you for watching my new friend.

[@TheIbkiss]

Don't leave the android environment, who will help us next time!! You have made it so the DJI Go 4 app works thank you. Now just have to go and fly.

[@MarcusGlass]

LOL. Maybe. Seems like everytime there is application or Bluetooth issue it always occurs in Andeoid phone but is not an issue for my Apple iPad. So Apple phone would prevent issues in the future. But as you say then I will not be able to know about issues to solve them and help others. Hard decision to make perhaps.

[@dorayang5706]

Thanks you sir. I bought my DJI om 4 a couple weeks ago. And could not connect to my phone do to need update . i am thinking about to selling them because I couldn't find any solution. but found this and your explanation, this really help me out. big hugs from me.❤️😊

[@moneybadwal]

thanks man..I was stuck for so many hours...now back on track..thanks again!

[@MarcusGlass]

You are welcome.

[@swinetownamericanbulldogs1749]

Thank you after asking many times in Dji to solve this problem and never got a reply. Thank you it worked for me

[@javier05421]

A thousand likes to you sir!! I can't believe this worked, I had not been able to use this app for like 3 months. Thank you!!!

[@MarcusGlass]

Glad video helped.

[@somethingfilms24]

Great video Marcus. I have just purchased an OSMO Action 4 and just could not get my Samsung Galaxy S9 to install the Mimo app - your tip on using cx file explorer worked at treat! Thanks very much.

[@ManMaethorHerenya]

Thank you SO MUCH for this! I bought the Osmo Pocket 2 for the first time and had a little heart attack moment when there was no Mimo app, and the download from DJI didn't read on any of my apps. You saved the day!

[@MarcusGlass]

DJI has released DJI Mimo 1.7.26 on 8/18/2022. kzbin.info/www/bejne/eXmuY6yBmq2gjqs

[@nextorreyna]

Thank you. Finally, I'm available to fly my drones again. I was about to sell them until I found your video. Thanks again

[@MarcusGlass]

I'm glad the video helped you.

[@major5major5]

Thanks dude! So grateful for the smart people in the world willing to help a dumbarse like me! Cherers from Australia!

[@MarcusGlass]

Thanks for commenting and watching video from Minnesota in the United States.

[@jabaltariq4606]

Excellent video!! I had a problem with getting DJI GO to install on my Samsung S20 5E and used your video to solve the problem to connect to DJI OSMO MOBILE 2

[@givemetheoutdoors1590]

You are a saviour!!!!! I was wondering we what the hell was going on!!! I'd just used my drone 6 months ago and the previous app worked perfectly. As a I.T. guy I knew something was up. Looks like I can USE my drone again which wasn't cheap. Thanks brother!!!

[@joannecanillo-lee6321]

Thank you so much. This was so helpful and clear. I finally got the DJI Mimo app on my phone and registered my device.

[@huntd211]

Absolute life saver. Thanks so much for this. Endless speculation on why this happened and why dji seem to only publish their updates on their site for the android apps!

[@MarcusGlass]

Glad to have saved your life in a figurative sense. Maybe literally if without this video you might have thrown your DJI product at a wall via anger and frustration causing it to bound back and hit you in the nose pushing bone into you brain and killing you.

[@williamramsey9203]

Thanks - you're a life saver... I couldn't find the DJI Fly app in the Google Playstore..... I've been an Android lover since day 1, gonna be hard to switch to iOS just to get better App support. :(

[@MarcusGlass]

I was apple phone person initially. Been on Android forever. But I have so many DJI and GoPRo products where it always seems they are better supported in apple versus Android. So maybe next phone upgrade will be back to apple. I dipped my toes back in the apple pond by getting a iPad tablet when it came time to upgrade my android tablet. So I will use iPad for drone flying sometimes.

[@sethdeduns]

Thank you!!!!! I'm so tired of problems with DJI. Got the Mavic Pro 3 years ago and haven't been able to keep it in the sky. Hopefully now I can do so

[@aaronkrause2416]

Thank you so much! I was smart enough to try to download it directly from DJI but I would have never thought to use CX file explorer to get it to actually run.

[@kevinjay808]

Life saver. Thanks alot mate. Just got this bad boy today and was disappointed that the app would not open. Much appreciated 🤗

[@carrigman]

My Mimo and Ronin apps would not work on my new Samsung S22. Now, thanks to you, they do! Greatly appreciated.

[@MarcusGlass]

Hooray! 😀

[@MarcusGlass]

FYI DJI has released DJI Mimo 1.7.26 on 8/18/2022. kzbin.info/www/bejne/eXmuY6yBmq2gjqs

[@meldavies9909]

Thanks for posting this. It was extremely helpful. I don't understand how DJI could have su h a terrible situation. They should pay you for enabling their customers to use their products.

[@itspeaks-yf5zu]

wow! you were the ONLY video that helped! thank you so much

[@MarcusGlass]

I am glad that video was of help to you

[@donna-mareebanksaustralia9657]

Thankyou !! So Much, I Haven't Flown For 2 Months And Was So Annoyed Until I Found This Tutorial. Thankyou Again.

[@MarcusGlass]

You are welcome.!

[@zomartinphotos]

Oh my goodness this issue has been plaguing me for months. Your video was a life saver thankyou thankyou thankyou Marcus

[@Pseudopilot]

Thank you soo much!! 🙏 I was about sending the DJI om4 back to the store because I coudn't find any solution. But then I found your video. 😁👌💯

[@MarcusGlass]

Hooray. The store and DJI should send me a thank you note right?

[@genefoxgreenmountaindroning]

Thank you it worked I believe now when I get my dji mimi I won I will try it thanks again

[@ColpanCeltek]

Depar Marcus,you are a real rock star. Thank to you now I can use my DJI OM 6 efficiently. Strange that neither DJ’i nor Samsung or android helps to their clients but you help us all. Thanks a million Marcus! You are a great man. I will subscribe your channel right now and recommend your channel to everyone.

[@MarcusGlass]

Glad to help!

[@patriciajonesstyling]

Thank you so much for sharing this video, before watching this i was having a meltdown about how to shoot my social media content with my DJI OM4 with my android phone This has been so helpful and much appreciated, more help here than on the DJI site in my opinion.

[@MarcusGlass]

Thank you for watching and commenting Patricia

[@mortezalitkoohi4846]

thanks Marcus, I had this issue for 6 months. finally resolved. 🙏🏻🙏🏻

[@MarcusGlass]

Great. Quite the down time.

[@9swk9]

Thank you for this amazing video. It is nice to actually be able to use the app with my gimbal. DJI owes you.

[@MarcusGlass]

Glad it was helpful!

[@jacobguitard3727]

I cant believe this worked. Thank you very much. I was honestly super skeptical that installing from CX would make a difference but it worked

[@NastyBrkdwn]

THANK YOU! I had watched other videos on trying to get the app installed and none worked. I had tried your steps, all which had failed, until the CX File Explorer method, which is what finally allowed the app to install on my S22 Ultra device. You've just gained a new sub out of me for this alone!

[@MarcusGlass]

Thank you. I only wished it worked for everyone as there is still a percentage of people who say it did not work for them, including a person with S22 Ultra in my other video specific to DJI Go4. .

[@NastyBrkdwn]

@@MarcusGlass It's interesting because up until the very last part, with the CX File Explorer, I was kinda resolving myself to the fact that it wouldn't work either. Every other video I watched on how to install it described everything BUT that, so again major thank you. I had to download the app for the DJI Ronin btw.

[@smithweston]

Brilliant I have the first DJI MIMO that came out not used it for a while devastated when I found the app crashed. Found this post did followed instructions I have a Samsung phone. Easy to follow perfect (I’m not IT savvy)

[@MarcusGlass]

DJI has released DJI Mimo 1.7.26 on 8/18/2022. kzbin.info/www/bejne/eXmuY6yBmq2gjqs

[@GenomePresents]

Thank you very much for making this tutorial! I actually went out to a photoshoot for a business and couldn't open the app all of a sudden. I felt like a fool in front of the business owner, heh.

[@MarcusGlass]

Totally. I now before leaving house that morning or night before power up DJI product and app to ensure it functions still. If it does not then I have to troubleshoot or instead switch to use my iPad or older Android phone or Tablet and then troubleshoot more when I get back.

[@chrisbaran2224]

Thanks man! After about 7 hours of mucking around I found this, can confirm it works! Was about to send it back! 😊 - rsc 2 ronin app wouldn't let me activate the gimbal to even use it! 5 mins after finding Ur video I was up and running!

[@MarcusGlass]

Enjoy the RSC2. I have been using it with Raveneye and it is pretty cool.

[@stevenette4738]

Oh thank god. This was soooo frustrating. Just got a new pixel 7 and have an old phantom 3 pro. Could not get it working at all until this video. Thank you so much!

[@neilrobins3329]

thanks, this CX file worked on opening DJI fly app on my pixel 6. no other method worked. thanks again!!!!

[@Scary69l]

I get this for DJI fly and it's working now thank-you. Shouldn't have to go through that to get app to work they need to fix it.

[@TrangLe-sx5no]

Out in FL shooting floods for drone work needed and you got my back on my feet fast. Thank you!

[@MarcusGlass]

You are welcome.

[@Oscar8108]

"After spending hours reading through DJI's impractical ideas, you were able to come up with a solution to their problem. Great job!"

[@kevinjack5184]

Thanks, bro. That's crazy. Does DJI even have support to help? Is it Android or DJI who's doing this. I think I'm making the switch to Apple next time too. Also with computer/laptop - I want to be able to play a Prores file with no lag!

[@FREDRACECAR]

Huge thanks!!! I'm on vacation and you give us the perfect how to! Well done buddy!

[@MarcusGlass]

Glad to help!

[@SaxJockey]

Very helpful video. By reverting the browser back to 'Do Not Install from Unknown Source', does that still allow updates from DJI?

[@MarcusGlass]

Yes it does in that once you install the DJI app future updates made via the app are using the DJI app (not the web browser or other program you are using to launch the downloaded APK file. So as long as the DJI App continues to open, and as long as you enable permissions for the DJI App to install from unknown source, you will get updates from the DJI app. The reason for turning off the Unknown source for the browser or app used to launch APK is just to put it back to original setting to ensure it will not be used to install apps from other unknown sources unless you choose to enable it again.

[@SaxJockey]

@@MarcusGlass Great answer, thanks Marcus.

[@delhisheart]

Thank you so much 😊 I struggled for months since the app was not working. I have no words to thank you enough 🙏 ☺️

[@angelpena6525]

Thank you so much! You helped me solve my problem. You deserve the best! Today I premiered my DJI Osmo Pocket 2

[@johnv7676]

Thank you very much for all the info. Ran into the same issue on my new fold 3. After watching your video my app is now working.

[@ninabear4924]

Thank you for this... the video was easy to understand.. can I uninstall the CX file explorer??? Just keep it

[@MarcusGlass]

Sure you can ninstall CX file explorer after installing DJI App successfully. But you might also keep it for other purposes like to find stuff easier like downloads you have made.

[@rashondacarlisle1817]

Thank you for this video! I was fixin to trash this drone! However, I followed to the T and at the last step it keeps saying app not installed. Would you happen to know why?

[@ralphnewman2479]

Thanks for the fix! Went to fly my Spark today and the app did the same thing! Reloaded it the way you mentioned and it worked perfectly! Can't really blame it on DJI: They didn't update or change Android. They have to redo the software every time Android makes changes and they are going to concentrate on their flagship models first. Oh well...happy flying!

[@julihoxhallari6952]

I have mavic mini and i cant fly with my drone in s22 ultra

[@ralphnewman2479]

@@julihoxhallari6952 Interesting...I have the S20 ultra 5G and side loading it did work well for me.

[@bellesbae]

I had this issue too where the app on Android wouldn't open so I just went on the dji website, downloaded the new version and update/reinstalled. Fixed!

[@MarcusGlass]

Yes. Android performs updates which break the DJi Apps. Then DJI eventually days or weeks later make new app version which fixes the issue. Rinse, wash, repeat.

[@rachelco3431]

You are SO awesome!!! excellent video, even though I'm not tech I could understand everything and it helped me !!!! Thank you sooooo very much! glad i found you.

[@MarcusGlass]

I am happy the video helped you.

[@filipmerksa1426]

You're a life saver, when I saw this bug on my new god damn phone I fell into mild depression......

[@MarcusGlass]

Thanks. It seems I have saved many lives this year based on comments. Needing to use your device only to find the application won't open/work can be very depressing. I have been there. Can you imagine driving 30 miles and then pulling out your DJI device to perform a task at that location only to find out you can't use the device. I have. Now I always before leaving house perform sanity check and see if everything is still working or if some phone update has caused problem.

[@ClintHalliday]

YES YES YES! This tutorial worked for my Samsung S21. Thankyou it was clear and concise!

[@Lars997]

Thanks Marcus - I am super happy, you safed my drones!!!

[@MarcusGlass]

You are welcome! Have fun flying!

[@jonathanmeyers4318]

Thank you! I went to use my DJI Phantom 3 and was having the problem of the DJI Go app not opening. I went to the DJI website as instructed, downloaded it from there and now i can open the app. Thanks!!

[@MarcusGlass]

Great News. Glad I was able to help

[@jonathanmeyers4318]

@@MarcusGlass Yes, huge help. I just had a nice flight but unfortunately I crashed when the low battery triggered a "return to home" that I wasn't ready for and the Phantom 3 flew into trees. Should I find a local repair person or is it better to send the Phantom 3 into DJI or an authorized repair center?

[@MarcusGlass]

@@jonathanmeyers4318 Total bummer. So far in past 4 years I have not crashed DJI drones where I had to get them repaired (thankfully). Only one minor crash and some close calls. So I have no experience about getting them repaired. My first inclination would be DJI directly. But I see in my area there are shops that also do repair. I guess see what DJI would charge and then check out some other local services to see if they have parts/ability to fix? Here is a place in Minneapolis area (near me) twincityaerial.com/product/drone-repair-service/

[@jonathanmeyers4318]

@@MarcusGlass Great, thanks so much for your help.

[@richardcurzon5419]

Thanks mate, legend. Quick question. Can you delete the file from downloads after it has installed?

[@MarcusGlass]

Yes you can. But you might consider saving it just in case in future some update occurs which renders the app useless on your phone. Then you could go back and try to install the older version to see if that makes it work again. Or connect phone to PC and then transfer the file from downloads on phone to PC and change file name to state the version so you can more easily tell what version is.

[@user-qd7yl2fr1y]

Fantastic Marcus, genius. Why do we have to be stressed by all this? It should be easy, intuitive and fun to get and fly a drone but, boy do they make us jump through hoops. All looking good thank you matey, mini 3 pro on order 👍

[@dvbrwn]

Thanks that was most helpful I have been going round in circles try to load this app .

[@franklinenigwe8143]

Great video. Solved the problem for me back here in Nigeria

[@ginettefournier5975]

Hello Marcus and thank you very much for the info. Before trying it, do you know if it works even if my cell phone is not compatible? I have just changed to a Samsung Galaxie A71 and it does not appear in DJI's list. Thanks

[@MarcusGlass]

I can't tell you of it works on your phone as I do not have your phone to try it on. Also it is not feasible for DJI or ither companies to test their application in every phone ever made with every version of phone operating systems made for each phone. So when they say phones are compatible it represents phones they tested and have confidence their applications should work. So a phone not on the list may or may not be compatible. There typically is no phone incompatibility list which reflects phones they know do not work. Phones not listed as compatible maybe were never tested or were tested but found to have issues. No way to know which until a bunch of people attempt to install app and find out what happens on phones which are not listed as compatible. Also note sometimes people say this does not work for them even on their listed compatible phone, while others say it does not. So other variables may impact outcome such as phone OS or other applications installed on phone.

[@smiffstravelsaroundaustral1620]

Thanks to your excellent tutorial we too have had success in reconnecting the app. Hadn't used the drone for a while and were stumped why the app kept closing. Did a google search and came across your video. Well done, thanks heaps. 👍😁

[@MarcusGlass]

I am glad video helped get you flying again.

[@dannyvideologs1862]

Thank you i was facing the same problem since long back thanks for this video.....🙏🇮🇳

[@MarcusGlass]

Glad video helped you 👍

[@MP_7]

Thx Marcus the solution works on phone, but not on tablet, what a bummer!

[@Probably_tryna_sleep]

Subbed!!! Thank you for all the help with this issue. I thought my drone was just going to be my most expensive paperweight from here on out, but your method worked perfectly!! Thank you again

[@jasonkoh5681]

Thank you... Thank you... I could finally use my OM5 with my S22 ultra!! You are amazing!

[@MarcusGlass]

Glad I could help!

[@DanGarrityMedia]

You just saved me such a headache! Thanks for that, I would not have figured it out on my own! If you have a lightning wallet I will send you some Satoshis