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This video resolve DJI Osmo Mobile 2 failing to Pair or Connect. If DJI Osmo Mobile 2 was ever connected to another phone it may fail to Pair or Connect with a new iPhone or Android Phone. For example if someone returned their Osmo Mobile 2 and you purchased an open box or used it may not pair and fail to connect. This could also occur if you paired and connected your phone and then wiped or updated your iPhone or Android phone.