DJI Osmo Mobile 2 review. Problems with DJI Osmo Mobile 2 gimbal MALFUNCTIONING

DJI OSMO MOBILE 2 REVIEW.
I switched from Zhiyun Smooth 4 gimbal to DJI Osmo Mobile 2 after reading positive reviews. When I first started using it I loved it instantly but then my DJI Osmo Mobile 2 suddenly started malfunctioning...maybe I was unlucky enough to get a daft one... Everytime I turn it on it swings from side to side as you can see on the above video and the motor goes hot. If I try and stop it yellow light starts flashing.
Very disappointed . It's only been a month since I bought it.
Luckily the place where I bought it from said they were ok to replace it as it's clearly something wrong with the motor and since there were no other gimbals that are better than Osmo Mobile 2 that work with android phones I decided to go for another Osmo mobile 2. Hopefully I won't get anymore of this same problem
I have reported this problem to DJI but not had a satisfactory response other than them asking me to check whether the gimbal is obstructed and to try clicking the power/mode twice to centre it. I have done all that ..nothing works . At least the place where I bought it from agreed to replace it.

[@SpironAnthonBriton]

I want to try out Smooth 4 but it got sold out in our local shop so I ended up with an Osmo Mobile 2. It's good but I really want to try out Smooth 4. Should I keep my Osmo or switch to Smooth 4? What do you think?

[@toshdaveproductions]

It depends on what type of phone you are using..iphone or android? But having used both gimbals ( I use android phone) in my opinion, I find dji osmo mobile 2 much better. Zhiyun smooth 4 has a few more extra functions but their app is just horrible. If you use it with apps like filmic pro it's much better but it's not a free app. Hope I was able to help

[@CasanovaFrames]

Spiron smooth 4 is better my opinion

[@motojpvlog]

i had the same problem before,but now i fix already,watch on my channel bro how to solve your problem,

[@MAN43]

ما هي المشكلة ؟

[@toshdaveproductions]

Sorry mate ..not sure what you are asking. Can you type in English?

[@MAN43]

@@toshdaveproductions There is nothing wrong . I am from Iraq and this is my language. I wrote in the comments (what's the problem with this device)

[@toshdaveproductions]

@@MAN43 aha..ok. That's ok. I think the problem might be the motor but I didn't get a reply in connection to my gimbal problem from DJI ..so I honestly don't know. I will keep you posted if I get an answer :)

[@motojpvlog]

i had the same problem before,but now i fix already,watch on my channel bro how to solve your problem,

[@DJISupportGlobal]

We are sorry for the troubles, Tosh, we understand that must be frustrating. If you had tried troubleshooting, we may suggest that you send in for further diagnosis and service. If your dealer will help to take care of it, we hope you'll get the replacement soon. If needed, you can also send back to us. Here's the link to start an online repair case repair.dji.com/repair/index?site=brandsite&from=nav.

[@toshdaveproductions]

I got a replacement so my problem is sorted but would like to know what might have caused it or whether it's a known problem?

[@DJISupportGlobal]

@@toshdaveproductions Where did you get the replacement? From your dealer or our repair center? If it was from our repair center, may we have the case number for more details? Thank you.

[@toshdaveproductions]

@@DJISupportGlobal Got replacement from my dealer

[@DJISupportGlobal]

@@toshdaveproductions Thank you, as the local team did not receive the unit for diagnosis, we may not be able to ensure the cause. In normal usage, please ensure that the Osmo Mobile 2 has been balanced before the startup. Please don't drop the gimbal etc.

[@motojpvlog]

i had the same problem before,but now i fix already,watch on my channel bro how to solve your problem,

[@VinKCaptures]

have you found the solution for this?

[@toshdaveproductions]

Thanks for asking. No there was no solution ...so went back to the shop I bought it from and they replaced it. Maybe it was just a daft one..the one I have now is working fine

[@VinKCaptures]

@@toshdaveproductions ok..thank you

[@toshdaveproductions]

@@VinKCaptures No Problem. Are you having the same problem with your gimbal?

[@varunkumarpolishetty5737]

@@toshdaveproductions Hi I'm also facing the same issue may i know the warranty for the product bro

[@toshdaveproductions]

@@varunkumarpolishetty5737 Warrenty is usually for a year. Hope you are able to get a replacement.

[@sikhlifestylenagpur2841]

same problem with my gimbal

[@motojpvlog]

i had the same problem before,but now i fix already,watch on my channel bro how to solve your problem,