Do This Before Your PS5 Starts Crashing

If your PS5 shuts off randomly by itself or turns off when playing PS5 games without warning then check this right now.. Here's a fix you can try! It could be that your PlayStation 5 power supply is over heating from dust build up. This is why you should clean your PS5 regularly to prevent this from happening.. Also, here's some settings you NEED to change now that can prevent your PS5 from turning itself off randomly.
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[@x1alpha6]

For me, it’s better to put the P5S in horizontal position. Because dust mostly fall down to the unit and if the unit is standing vertical, the vents at the top will catch those dust. Though it will still get dust if place horizontally. But at least it will not go directly to the cooling fan & power supply. 😊

[@benkelley2826]

Exactly that’s what I thought too

[@takatikootatiko]

And also better for thermal baste the metal they using to avoid leaking

[@jeffghant4760]

That's a no for me. It takes up less space vertically. I have spoken. 😤

[@Krypterium]

@@jeffghant4760 bro,i had this issues since my PS4 PRO 98% when booting Warzone 1 that time into the menu ,not to mention the Fan Noise “we all knw that” ,for that matter i have never buy a Playstation ,i have exchanged with XOX “although Xbox was my primary console since X360 ,Xbox One sucks at launched with inferior performance etc but since i have tried both machines i now know that Xbox consoles are way more better than any PS ,its a shame that things are still happening. just get an Xbox Consoles and u wont face such issues almost at all guys

[@takethebluepillnottheredpi584]

Yea I lay mine down,instead of standing up. Plus (dnt judge me guys) but when I'm done playing mines,I unplug everything and wrap my ps5 in one of my small thick blankets an put it away. Yea,I did this with my ps4 for years...never had any issues/not much dust in it either. That's just how I do it guys. These machines are expensive an I try take care of my man toys. Plus I got a 5yr old as well lol. So I dnt leave anything out.

[@kalaban2015]

Without taking the system completely apart there’s a small opening that after you take the sides off you can gently use a Q-tip and clean that area it will clear up those vents just fine without taking your entire system apart I had this issue and cleared that vent space and have had no issues since this was 3 months ago and I’ve been cautious checking my vents and fan frequently since

[@Educateddeviant]

Bro, you’re kidding me. I ordered a T9 security bit to take the fan apart today. I read your comment and go look, and no shit, there is a triangle hole that gives you direct access to the vents. I just started up Star Wars, we will see in 30 minutes. Thank you!!!!

[@kalaban2015]

@@Educateddeviant no problem I hope it helps

[@cyb3rh4nd]

@@Educateddeviant where is it exactly?

[@Educateddeviant]

It worked!!!!

[@Educateddeviant]

@@cyb3rh4nd it’s a triangle shaped opening about the side of a quarter. Use a flashlight and you will see the clogged vent with circular holes. I got like a pound of dust of with a q tip.

[@xxxkobsanity]

i dont know how i found this channel but im happy i subscribed to this channel years ago. another great video like always 🔥🔥🔥🔥🔥🔥🔥🔥

[@bobsteb61]

I can confirm that this is LEGIT. I had this problem for quite awhile and tried everything. Cleaning it was a must do. But it's amazing how much just a little bit of dust in those tiny whole can mess it up. Soon as I vacuumed them out it was a world of difference. Haven't had another crash yet. Glad someone with some credit is getting this out there to ppl who need it. Use an small handheld electronic vacuum and if u had to do what I did and tape a straw to the end . Just be careful of over working ur vacuum, it doesn't like it lol

[@mustafahassani8626]

I got my ps5 today! It does not have any dust NOTHING WORKS it mostly happened in astros play room (ps5 game) can someone please help

[@EdwardKenway130]

@@mustafahassani8626 Have you tried to put the Ps5 Horizontal? Worked for me. Let me know!

[@bobsteb61]

@mustafahassani8626 what exactly do u mean by nothing works? Or did u get it going now?

[@mustafahassani8626]

@@EdwardKenway130 yea at that time i turned it horizontal and it didn’t work saw the inside of the ps and didn’t work so i just got it to the repairs!

[@mustafahassani8626]

@@bobsteb61 yep i got it going right now ! Idk what the repairs did but the ps5 got formated lol

[@HARBRINGERZERO]

This man always comes through. I’ve been watching your PS5 videos since before I even got my own PS5 so I’d be ready for it.

[@MrCartoonlife]

Bro that sounds dumb as. With an Xbox you plug it in no bullshit dismantling or cleaning

[@ayoobi66]

I have used Clear cache and rebuild database option in the safe mode.. Everything working fine now. 👍🏼

[@AmazingFrenchman]

This is a seriously great tip! PSUs get clogged fast! Even if you clean your PS5 regularly, if it's standing your PSU will fill up.

[@Ukgyt99]

Cleaning that vent worked for me Thanks

[@jordanstinson2505]

Great video and tip! Mine randomly does this at times

[@buddyhall5330]

I've had to clean it twice in 2yrs from cutting off using a long toothbrush cleaning the dust silver vents....but this last time the power area was very hot, I removed the plates and it hasn't cut off since.

[@solo_mouse]

I just got my game a week ago and it’s already doing this that’s crazy

[@icewhitegames6875]

Thanks Glassy. Great video yet again

[@saracen8686]

Great that someone has finally put out a video showing the psu vents, I had this issue and you do not need to fully strip the ps5 orsend it back to clean it you just need a thin flexible hose, hold one end of flexi hose in your hoover pipe and feed other end in to ps5, nothing down there you can hit and damage its all plastic case. Happy cleaning all.

[@andyd3447]

Is there any vacuum hose you can recommend? Or tell me which one you used?

[@derekhart410]

​@@andyd3447 You could just cut a piece of 1/2 inch flexible plastic tubing and tape it on to the the end of the vaccum intake.

[@andyd3447]

@@derekhart410 interesting. Maybe I'll try that. Thank you!

[@derekhart410]

@@andyd3447 No problem!

[@joee7850]

This is absolutely the way to go.

[@rayguym33]

Happened to me a few times when playing Jedi survivor. Opened it up and there was some dust clogged up down in the power supply, cleaned the fan too for good measure and hasn’t happened since

[@warioscousin]

That's actually a Jedi survivor specific bug. It's a well known bug. Your PS5 is fine

[@Frank7G]

When I play jedi survivor it crashed on me in the 1st section of the game and then I end up getting multiple crashes when I found an Exploit in the game and I figured it was a bug not the PS5 being dusty.

[@SamGambit]

Yup this literally happened to me last night and I started panicking

[@bigsmokey7843]

It happens to me to. I cant play my game for 30 mins straight it keep shutting off. It’s so annoying.

[@mammasobiaehsan]

You can use your old toothbrush or cotton ear buds and clean vents. I use these daily and my ps5 remains brand new

[@ColvictorTHEOFFICIALPSBOY]

Omg you finally found this problem

[@Krypterium]

bro,i had this issues since my PS4 PRO 98% when booting Warzone 1 that time into the menu ,not to mention the Fan Noise “we all knw that” ,for that matter i have never buy a Playstation ,i have exchanged with XOX “although Xbox was my primary console since X360 ,Xbox One sucks at launched with inferior performance etc but since i have tried both machines i now know that Xbox consoles are way more better than any PS ,its a shame that things are still happening. just get an Xbox Consoles and u wont face such issues almost at all guys

[@ColvictorTHEOFFICIALPSBOY]

@@Krypterium I have a series s but I rather play Xbox games on pc plus how else am I supposed to play PlayStation Games not all of them are on pc so a PlayStation is still required in my setup

[@JustaUser82nd]

@@Krypterium what’s the point in buying an xbox if you have a PC to play the xbox games, I know there’s certain games that is not supported but oh well. My XSX does the same thing that a PS5 does, no differences, there are XSX that have faulty power cords or faulty power banks. Also, I’m both a fan of the Xbox and PS

[@deathmark1940]

​@@Krypterium xbot

[@scottysshizzle5676]

@@Krypterium if you want an underwhelming game experience yeah choose Xbox 👍

[@gundamred6872]

Think you for helping us for this problem

[@NoOne-zo6gj]

Use your vacuum crevice tool and the furry tool that is included, don't what it is called, and vacuum the exterior of your PS Console, does not matter which one, every week, cuts way down on anything building up. Some Vacuum manufactures now sell small tools you can attach that enable you to get any build up off your heat sink without having to disassemble your PS5 past removing the fan for access. Use a long artists brush to loosen anything stuck to the heat sink then vacuum it up. Just go slow over all the openings, I do the same thing with my laptops.

[@Sandin82]

I did all this and my PS5 hasn't turned itself off for several months now 👍 Can recommend 👍

[@MrPlebo]

What is the cleaning kit he had called and where could I buy it? Also how much?

[@pony9371]

Any recommendations on which mini vacuum I should get to reach smaller and tighter areas ?

[@robarksey2070]

Cities skylines remastered shuts my ps5 off after about 10mins, going to try cleaning as you suggested, thank you for your video.

[@rayjacobs8472]

Thank you for clearing this issue up for me. This literally just happened to me yesterday, i cleaned it out and it is working now and not overheating. I appriciate this video.

[@jordantherubio]

Danm I hope they fix this later revisions and with the thermal problem too

[@davidclixby5840]

I always put a dust cover on my PS5 when I am not playing on it. They fit exactly over the console and keep any dust out. I bought mine on Amazon. I also have one for my series x. And no my home isn’t dusty I just prefer to look after my expensive items.

[@ZonerHODHC]

This been happening to me since i bought a new M2. SSD & then i just finished beating God of War Ragnarok 6 months ago. & Now i took off both side plates & air dust it off. But I didn't want to take off the fan so now it works normally for me.

[@miajarunai1792]

We have the same monitor and your warzone looked so much better than mine . Is it because my monitor is not updated yet or is my ps5 damaged ?

[@ginog93]

Yup you gotta clean out the dust from within the fan every year. The easiest way is to just take the covers off vacuum all the dust and you are good to go. 👍🏻 thanks for the video.

[@cmdrlightwalker_9877]

This video means more now that I have a Ps5 thanks for keeping us informed. 👍

[@BillAlex75]

Yeah, next week I'll be able to clean a PS5 too...and also play 😊 really excited!

[@GabrielIgnacio]

I was able to get mine round 2021 back when queues still had to be a thing but I’m hella glad supply is no longer an issue for the ps5 tbh.

[@Manic.miner2077]

Thank you, much appreciated 👍

[@sarahlourenco2776]

I had this issue PS5 games wouldn’t play longer than 50min and ps5 felt really hot and wouldn’t turn on until I unplugged the cable and plugged back in, I cleaned the fan multiple times issue persisted, rebuilded data base and issue was still on going, if you’re experiencing this issue and your ps5 is out of warranty I’d suggest to do a full system clean up by following Stage 3 Clean Up of TronicsFix ps5 video very carefully (its not that complicated tbh), most likely the heat sinks and power supply are in need of a urgent clean up, since I fully cleaned it my ps5 has not randomly turned off and I’ve tested it out by playing GOW Ragnarok with max settings for over 3h with no issues

[@fahadfaisal2086]

I had this problem a couple of weeks ago And I solved it by cleaning the fan and the power supply from dust

[@dloco4206]

There is a dust port on the side when you take off the plates you’ll see a very small hole, you can use a small tooth brush and scrape off the dust inside the port and then use a vacuum to suck it up , happened to me a year ago then after the clean up it was basically running better than before and haven’t had issues with it since then try it out today

[@Kolgarth]

good advice bro but just adding that you should never use a vacuum on your ps5 or PCs. they ramp up static electricity and could kill your components

[@StraightEdgeFury]

​@Dimebag Darrell maybe a small one like for keyboards is ok

[@marcobrandao1993]

​@@Kolgarth Sony themselves recommended using a vacuum.

[@Kolgarth]

@@marcobrandao1993 really?? man then I guess it's different from PCs then. I stand corrected

[@marcobrandao1993]

@@Kolgarth I mean, it still is true that vacuums generate static electricity. But I believe sony says that assuming people will put the vacuum against the plastic casing and not inside where it could touch vital components!

[@gameoverx330]

Thanks for this information

[@suiyri_doma7132]

Does clearing the cache and rebuilding data base help with the overheating/ random shut down?

[@eddieram435]

Something I would never do...Plug in a console directly into the wall outlet knowing that a thunderstorm or power surge can fry it. Plenty of good outlets like the APC brand for example protect your devices from power fluctuations.

[@dapperfan44]

Yeah, we have a backup battery that we break out during hard rain and thunderstorms just in case.

[@thefury4424]

I’ve never had that happen to any electrical device ever no matter how bad the storm is, I’m pretty sure it’s an urban myth

[@jcgamerolo]

@@thefury4424 If lightning strikes your street, it happens. But of course the chances are slim

[@pathynes4835]

@@thefury4424 it actually happened to this kid i was best friends with in high school his phone and everything got fried it was actually insane. however i agree with you that it's probably an urban myth that it's caused by the lightning. i feel like it probably has more to do with transformers blowing out than the actual lightning. i would imagine these days if your house has underground wires you're fine

[@Samuelfish2k]

Happened to me in 2008. Windstorm and lightning fried everything in my house even the toaster. My original Xbox died that day. My Xbox 360 got sent to Microsoft and they were able to fix it and ship it back. I had to re buy everything. The good thing that came out of it was it lead to my 1st HDTV. A 62” Mitsubishi RP LCD HDTV. Loved that TV. I still have it today but it needs repair to the power supply. I can’t throw it away + it’s huge. Lol

[@likeaboss6775]

Thanks you so much for tips and tricks ps5

[@exodus4683]

A UPS is a must have accessory for a console

[@TheOnlyTaps]

Thanks for this 🙏🏿

[@MrMaster7112765]

This started happening to me when playing jedi survivor, specifically in cutscenes. Never had the problem before. Arent there a couple of vents when you take off the left plate for you to use a vacuum to clean the ps5, i thought thats what they're for?

[@Arkolight]

I’m dealing with this. I already took it apart and cleaned the vents, I’ve checked the power cord, I can’t find anything. I’m so confused😞 Is my baby broken?

[@DacDaMan710]

you are a godsent to ps players everywhere

[@dmill96]

My ps5 randomly shuts off while playing some ps5 games. I have to unplug it and plug it back in, but i have never got the overheating message. Would just unscrewing the fan and cleaning out the inside of that be enough, or does it need a DEEP clean?

[@Nev1812]

I never heard of this issue before, go to know before I get a PS5

[@CoyoteEnix]

Tell me, please, how to correctly plug the AC cable. Cable to PS first, or cable to the socket then to PS5?

[@Railoffroader2]

Good call 👍🏼

[@GabrielIgnacio]

I had always figured that some of the overheating issues were due to the PSU itself as it’s heavily reliant on the blower fan for airflow. My PS5 sometimes got overheating messages as a result of it getting pretty hot. What’s weird is that I’ve only had those messages and a couple of sudden shutdowns a week into having it and not a single instance ever since, which wouldn’t be nearly enough time for dust to cake the system up lmao.

[@oni2662]

How many hours do you play until you got the overheating messages?

[@GabrielIgnacio]

@@oni2662 When I was having the issues, it was at least maybe an hour. My PS5’s been A-OK ever since after the first couple of no warning shutdowns when I first bought it.

[@anunnakiiscomming9810]

@@GabrielIgnacio it just had to stretch a little

[@JuniAku]

Mine just says, “fuck you” and shuts off while I’m mid-game.

[@ViolentThoughts]

I think its all the fucked up software updates and controller updates since mine is disc version and online application i feel like ive never played a disc on it n years

[@IsaacH69]

Yea mine has started doing that after 2 years of owning it. Hope this works!

[@MultiAbinash]

Did this work? Please elaborate ,this could be helpfull.

[@IsaacH69]

@@MultiAbinash I had to take it to a tech place to get the Liquid Metal reapplied bc it melted off

[@IIXIIXVXIIXII]

Might have to try the horizontal position, as the controls have startet to have a tendency to spin, and my consol is only 4 months old since i required it. So disapponting!

[@anzilluuri]

Yeah left my system in rest mode. Unknowingly. Came home to play and it shut down and took like 20 minutes to work again. 5 days after buying it "new". I figured rest mode just caused an overheating issue. Ty for basically affirming that.

[@Kinsanth_]

When my ps5 randomly shuts off in horizontal state and never gets moved but regularly cleaned, then the issue lies within the liquid metal. Hotspots through oxidized liquid metal can cause this issues too. In the worst case you have to reinstall the systemfiles again after solving the random shutoffproblems. Tronicsfix has a solution for that, if you want to solve the problem yourself. Be sure to keep track of the screws, the ps5 has many different screws, unlike the ps4 system ...

[@Krypterium]

bro,i had this issues since my PS4 PRO 98% when booting Warzone 1 that time into the menu ,not to mention the Fan Noise “we all knw that” ,for that matter i have never buy a Playstation ,i have exchanged with XOX “although Xbox was my primary console since X360 ,Xbox One sucks at launched with inferior performance etc but since i have tried both machines i now know that Xbox consoles are way more better than any PS ,its a shame that things are still happening. just get an Xbox Consoles and u wont face such issues almost at all guys

[@Kinsanth_]

@@Krypterium why should i get xboxes, when i cannot play the games that i really enjoy on the playstation? I dont care, if the xbox x is "stronger" or " nicer". Stop trying to force people to buy something, what they dont want, its wrong.

[@Scxrface28]

This happened to me like 3 times I cleaned dust on fan and near power supply with a brush I saw it had dust but know everything it's fine I usually clean my ps5 every 2-3 months

[@tittentei7331]

Lol. They hole you talk about happen to me for a month ago after I change to a new fan. 4 times it shut down on 2 hour after I change. I thought it was the new fan. But when I saw all the dust in the holes i understand. 😂 Now it is like new! Great video.

[@Spider-Man_12345]

Thank you so much! 🙏

[@schwarzeneggermanoj2634]

I figured this out a couple of months ago. Now my ps5 is fine

[@DroXavier]

My issue was a bunch of dirt and dog hair on the power supply and radiator, I bought the screw set off Amazon for $20 and looked at ifixits KZbin tutorial on how to clean and have been good since 💪🏽 honestly that’s the only way every other thing didn’t help I already tried lol you just have to open it up really clean it , especially if you live in a dusty area like Az and so on

[@Senseigainz]

How about clean your room 🤢

[@kopite8923]

I had this issue last year, I've since put mine in the horizontal position and removed the Bluetooth adapter for my headphones from the back to the front. It's not done it since.

[@txjiboy]

So for performance, is it better to place the ps5 slim vertically or horizontally

[@showtimero1611]

That’s crazy this popped up right after i fixed the problem

[@Doctrtony]

This is why you should use dark plates 2.0 because the fan is so inefficient with the regular plates

[@MysticalReaper]

Hey John do you know anything about the PlayStation 5 just randomly corrupting game saves? The PlayStation isnt being cut off from power but when I'm playing a game it will notify me a game that I don't even have downloaded it's save just got corrupted. It's keeps happening to where I have to redownload the save from the cloud and it's not just one game it does this. It's random on any game the save corrupts. I done a data base rebuild but it still does it. Im so confused I've had the console since launch and never had this issue

[@rrop123]

I got this problem, I changed my cable and outlet and seems to be working

[@tfesrgaming4179]

And I'm still using the PS3 Power cable. Thought that might be a reason for those random power off moments, though I've never experienced any with my PS5 yet.

[@ryanibsen796]

John Glasscock is the man for your PS inquiring

[@jeffphisher3801]

The bottom holes which don't do a lot but help with venting when horizontal and I stopped putting it in rest after cleaning the best I could and it doesn't happen now

[@EPS5000]

I got a PS5 Slim a couple of days ago (my first PS5) and I played both Spider-Man 2 and Forspoken on it. While playing Forspoken, the PS5 shut down and upon turning it back on I got the “shut down wrong’ message and it had to fix the drive. Since then I haven’t touched Forspoken and my PS5 hasn’t had anymore shut downs. It’s been 3 days since this happened, do you think was it was just a coincidence or is that one game causing issues?

[@FrancisFGador]

I clean it and use air compressor to blow all the dust. And never ever put it standing up. Big mistake. I always have mine laying down. Never have any problems since launch date.

[@thedon7941]

A apc is a must for me

[@Matthew_is_cool.]

Mine was shutting off randomly, without a notice of Overheating. This is due to the Power Supply itself, having dust blocking the vents of said Power Supply. I couldn't find any videos about it, but after cleaning the Power Supply ( it was extremely dusty from it not being a common place to clean), the system no longer shut down randomly.

[@hbro3430]

I think that’s what’s happening to mine the holes are covered in dust. How did you clean the holes?

[@Matthew_is_cool.]

@@hbro3430 once you've got access to the Power Supply, I used Duster and a handheld vacuum!

[@Matthew_is_cool.]

I would recommend the vacuum first, then Duster.

[@hbro3430]

@@Matthew_is_cool. thanks man this fixed the issue

[@Matthew_is_cool.]

@@hbro3430 awesome!!!!

[@csreviews3810]

It's good to know how to clean a PS5, like an machine. But yours looks spotless. Also never judge shutting down on one game. Games these days are released in a broken state so often. Even my PS4 slim never crashed, but when I felt it, was very hot. Hoovered it out and it was clogged up. But it was the first time i'd opened it up in years,lol.

[@ryans413]

I just want to point out the system will get hot out the back that’s good the thermal paste is doing it’s job and the fan is blowing the hot air out of the system. If the console overheats that means the thermal paste is bad and it’s not absorbing the heat to the heatsink. Plus a good sign the console is over heating the fan will be very loud because the motherboard has heat sensors and those are what control the fan speed. If your system is shutting off randomly but the fan is not loud you got other problems then overheating

[@csreviews3810]

@@ryans413Of course if the machine is shutting off no matter what game you are playing or after a certain period of time. It could be heat related. I'm sure there are many PS5'S that live in dusty conditions:) My point was, yours was spotless and games release in a broken state so often these days.

[@donotfuckaround]

Is it only with the older model ps5 or are the new models also facing the same issue?

[@ZachKateAda]

Mines been in vertical for 2 years, right beside the tv and also near a window. Still clean and never had issues.

[@ryans413]

Same here and my system has the dbrand 2.0 plates on and the extra fan holes in the side I’ve notice help the system run cooler and more silent. The fan holes have dust covers on the the top of the system standing vertical dose get the most dust but I can see the fan now and it clean. Plus the whole liquid metal thing leaking out standing vertical I haven’t had an issue either with that

[@bkrazey9999]

The only issue I've been having is the screen randomly glitching out (going black for a few secs), it only does it randomly and not all games or services do it

[@ricardocruz3578]

That happened to me too... it was the HDMI-ARC problem with my Samsung TV (some incompatibility, dont know for sure). the problem solved whem I disable HDMI link on the console and TV.

[@Gurenn83]

I bought my PS5 since day one and the only time this happens is when I play Nioh 2. It happens like once every 4-5 hours I think.

[@M.sami12]

It happens to me too but it's an HDMI issue.

[@justind901]

This only happens with mine in newer titles with baked-in HDR settings. Seems to be the ARC switching the signal for HDR to sync with the TVs settings (LG 4k)

[@macdonald7712]

I play nba 2k23 and constantly shut down itself after 2 games.. it was an overheat problem, i guess its the auto temp check that shuts the ps5 down to prevent overheat.. the fix is, open your ps, clean the van, vent and open the disc side, you will find there must be dust, hair or peaces of dirt that block the air circulation.. clean dan vacuum and use brush if you must.. put it together again and it fix the circulation also give the ps5 proper temperature i guess it solves the problem for me.. *to save money and if you didnt know how to open it theres a lot video tutorial to do it.. just remember where to put the screw in.. thats about it.. hope it helps..

[@Gho5tWr1ter]

I always use the horizontal mode. Never faced this issue though.

[@jeffphisher3801]

Mine was overheating and it's ahrd to clean the venting behind where the power and HDMI cords are you have to totally take it apart to get to it exactly where your looking

[@zilvertron]

I had the problem being the other way around, sometimes when I was about to get some sleep my Ps5 would turn on and my TV too inthe middle of the night. I killed any HDMI direct connection at the settings menu and never had the same problem again

[@su-ii5bp]

Im starting to regret it that i bought a ps5 bro ps4 was waaaaaaaaay eassieerrr en by ps4 never happend this kinda weird things

[@Joeys_World]

So you’re basically like an airline cause PS fours are airlines

[@REXae86]

@@Joeys_Worldthey worked fine with no problems. PlayStation has mire problems than Xboxs. It’s ridiculous

[@enishiyukishiro6751]

​@@Joeys_Worlddoesnt borther me cuz at lease it wont shut down

[@real1mem3s]

​@@Joeys_WorldMy OG PS4 was never that loud

[@Joeys_World]

My PS five works fine

[@HattoriZero]

If it is overheating, shouldn't the PS5 give a Temperature Alert warning message on screen rather than just suddenly cut the power immediately ?

[@gettingpolitical]

I have a current issue with my PS5 and that is there is a crackling noise with my TV speakers that's light but noticable and there is an audio delay when I press anything. For example: main menu when I move from one game icon to another you get noise from it like a bloop yet the noise is delayed I will press right directional and it takes a sec for the noise to make. Same thing when watching movies there is a slight delay in the audio coming out so peoples mouths stop moving and words shortly follow. I've tried different tvs, different HDMI cables, I'm afraid my ps5 is failing. Any knowledge into this?

[@raoulduke226]

this just happened to me yesterday scared the hell out of me

[@bigmattpark]

Did you fix it? It happened again?

[@sav5127]

Does sony do a maintenance cleaning of the playstation ?

[@NSD150]

It actually does this for some PS4 games too.

[@ricardoquintanilla7849]

So the power supply is the one overheating, not the APU. And also these always happens with Cold War and GT7

[@Riz2336]

I just got a surge protector with a battery in it. I was sick of power outages turning the console off in rest mode

[@jordanmills7468]

Remember when you're got the ps2 and I'm the words of Steve Jobs IT JUST WORKED?

[@husanera8396]

Horizontal is the way to go ..for longetivity

[@Brocassiepark]

Hey John. Need your help. On my ps5 whenever I go to the ps store and play any game trailers. I'm not hearing any sound whatsoever. Neither from my headset or from the TV. Do you know what's causing that to happen? Watching Netflix and ottee movie apps are just great. Just whenever I play trailers I don't hear any sound coming from it at all.. only playing without sound

[@amernoor99]

Only thing I can think of is to press the PS button once to open the control center, select sound, then all the way at the bottom under Media volume you got video, make sure the volume isn't muted.

[@M.sami12]

Check your audio settings.

[@oscargortez]

Great tip with the using a phone to see the power supply, and actually showing where to look. My ps5 has been crashing for awhile, tried all types of things some worked slightly but nothing stuck, the only thing I hadn't done was the full break down to get dust off the heatsinks and power supply. I finally broke down and did and OMG there was so much dust, had I just used my phone like suggested in the video I would have instantly seen that I needed to do the full cleaning (regardless if whether or not that was the reason for crashing). I also moved the ps5 to a new less dusty spot... time will tell

[@AllahPearson]

Did your ps5 shut off after then ?

[@oscargortez]

@Allah Pearson it's still going strong with no shutting down.

[@acorpse.334]

Bro can you please drop the link of the full break down of the ps5 cuz the holes showed on the video are full of dust you can’t even see them 😢

[@Anihilationx360]

My series x never gets hot or shuts off do to the fact that not only is my room freezing but I bought a small air purifier that sits next to my system. If I had ps5 I would do same dust free is the way to go

[@vharmzzz559]

I’ve had my ps5 since day of launch from Walmart. And it has been standing upwards for 3+ years bro.. clean it about 3 times a year and have never experienced this yet , maybe you just got a defective ps5 .

[@princegroove]

My launch day PS5 started doing this about 5 months ago, now it’s doing it with PS4 games too. I’m gonna give it a good cleaning instead of sending it to PlayStation for repairs.

[@XXXXX8]

Your pfp is your playstation. Holy cringe.

[@CharlieBravoHotel]

I have done everthing mentioned here except taking the PS5 a part and cleaning it, but it still shutsdown by itself playing Gran Turismo 7 only but playing GT Sport it never had a issue with the PS5 shutting down by itself. I don't think it a dust problem with the PS5, because on my PS5 I can play GT7 for over 5 hours of play have not have an issue shutting down, and the next day the PS5 shutsdown when playing GT7 after 1 minute of playing that game, and the PS5 is still cold at the time of the shutdown. If my PS5 had dust I don't think my PS5 will play for five hours strigh with no issues, and sometimes my PS5 shutsdown after 1 minute of plying GT7 while the console is cold.

[@PS4sos21]

Some games have been turning my ps5 off. I played Elden Ring ps5 for 135 hrs and mot once did my ls5 turn off or crash. But when I play Wild Hearts and Star Wars Jedi Survivor the console turns off sometimes after an hour or two. When I press the ps button on the controller to turn the ps5 on, it won't go on. I have to unplug the lead and reinsert it for the ps5 to turn o again.. I checked the error code I get but the sony page and shag all information on the error. It just says update the system software. The error say "an error happened in the system software. It makes no sense.

[@carpergolfergaz29]

Have mine on a fan lucky no problems but do clean it every couple months

[@boomslayer66]

I've fixed this a million times, no need to take it apart, remove the fan, and run a a small tube down into the body, attach other end to vacuum

[@boomslayer66]

Okay like 3 times

[@GamingHunden]

You can clean the power supply through one of the dust vents!

[@mannyrobles3065]

Does opening the playstation to clean the fans y check the power output?

[@kelvingomersall7460]

As a spark, I can tell you that all sockets are the same unless physically damaged. We've all seen the liquid metal video by now, there should be no one with a stood up PS5 in 2023. Good vid. 👍

[@XXXXX8]

I haven't seen it. Sounds like some bullshit to me.

[@ixurlife8062]

I only had mines 4 months not that much dust inside mines horizontal on stand and just recently cleaned when I upgraded ssd to venom 8 kit 2tb runs sweet but always good to know keep up the good content ❤

[@ixurlife8062]

Sweet thanks 😁🥰🥳🥳🤯

[@nonyabizz3533]

This happened to me 2 months after getting it. Tried everything, then rebuilt database in safe mode and never had it happen since

[@andrewsorensen7903]

Enter safe mode and reinstall the current patch. That fixed mine from the random shut off's.

[@nonyabizz3533]

@@andrewsorensen7903 100% mine 2. Was about to send it in.

[@wiiz7608]

Had mine since launch and recently started crashing playing Fortnite MWII! Tried Cleaning The Dust And Stuff And Still Crashes! Any Other Suggestions