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Are you thinking about becoming a triple zero call-taker? Call-takers play a vital role in the community. Every day is different and every call is unique. Every day ESTA receives around 7000 calls for assistance. As a call-taker, you’ll be trained to process calls for police, fire, ambulance or SES services quickly and skilfully, so a response can be provided as soon as possible. For more information, visit www.esta.vic.gov.au/employees