Do You Know Your Water Weight? This Scale Does. | by Greater Goods

[@bksekou6135]

The product is not working correctly. After setup, the scale refuses to sync with the app anymore. What’s the point if I have to enter the information manually every time I weight myself.

[@GreaterGoods]

Hi, Sorry for the trouble you're having with your scale. I would be happy to help! Unfortunately, I can't do much here but I want to help you the best way I can. Just reach out to us at [e-mail] or call us at 866.991.8494 directly for assistance! -Jasmine gG Customer Service

[@sandysandhu]

How do you exactly use it for other features than body weight?

[@GreaterGoods]

Hi Sandy, Sorry for any confusion, and we'd love to help you. Just reach out to us at [e-mail] or call us at 866.991.8494. -Nick gG Customer Service

[@KingKing-oc3jh]

No one knows how to use the scale not even them😂😂

[@keithransom4770]

How do I change the users like add a person

[@GreaterGoods]

Hi Keith, Sorry for any confusion, and we'd love to help you. We would be happy to help you with that! Just reach out to us at [e-mail] or call us at 866.991.8494. -Jasmine gG Customer Service

[@vondez10]

Major fluctuations in the weight calculations. Makes me feel like im doing something wrong. Weigh myself before shower...one weight.....dry off..weigh myself again...there is like a 3lbs difference. How!? In the span of 30 mins?

[@GreaterGoods]

Hi Dionte Gilchrist, I'm sorry for the trouble and would be happy to help! It's possible a quick calibration test can fix this for you. For this, simply reach out below and we can you you taking care of! -Jasmine [e-mail] 866.991.8494

[@vondez10]

@@GreaterGoods i will make sure to reach out thanks!

[@LeslieGarcia-xv7ws]

How do you reset after changing batteries?

[@GreaterGoods]

Hi Leslie, You shouldn't have to reset your scale completely, but we can definitely help you out. Just reach out to us directly at info@greatergoods or call us at 866.991.8494. -Nick Greater Goods Customer Service

[@alexiaarevalo1335]

Mine got wet from the shower in an accident, does it have a repair? does not turn on 😔💔

[@GreaterGoods]

Hi Alexia, I'm so sorry about this. We can definitely help you get a new scale. Just contact us at info@greatergoods or call us at 866.991.8494. -Nick Greater Goods Customer Service

[@the20thkillstreak4]

How do you change it to pounds??

[@GreaterGoods]

To change this, press the UNIT button on the back of the scale once while it's on. -Nick gG Customer Service

[@playbackgame9596]

How can I calibrate this

[@GreaterGoods]

Hi Playbackgame, The scale "auto-calibrates" when it shuts off. Meaning if you don't move it, it should be good to go. However, to double check and make sure it's ok, wake up the scale with your foot and let it zero out before stepping on to weigh in. If you have any other questions, contact us at the information below. -Nick [e-mail] 866.991.8494