Do You Need A Water Softener? Review The Pros And Cons Of Rainsoft To See If It's Right For You!

[@RicRanch]

had my system installed in 2015, great unit...here's the trick...they say service is needed yearly for the warranty to be intact, but I took the time to fully read the owner's manual and warranty info...to my surprise it states service needed every 3 years for warranty purposes, of course they gave me crap when they called for the first needed service so I asked to speak with manager and explained exactly where it states 3 year service for warranty...he simply said they would call back in 2 years to schedule service...very well trained technicians come out and replace carbon filter with new carbon and inspect system which includes running regeneration check on unit...$278 on average every 3 years...very happy with Rainsoft unit

[@JimORearsWackyWorld]

Thanks for watching, @RicRanch!

[@thewolf5163]

Wish I had seen this video a couple weeks ago. We also used Florida Energy Water and Air, and we just accepted the price they initially quoted. While my wife was talking to the salesman, I should have Googled the going price for the Rainsoft EC5 water softener and the 50 gallon Rheem hybrid water heater. I would have quickly realized they gave themselves about a $3000 profit for the entire purchase.

[@JimORearsWackyWorld]

Sorry that happened to you. They are definitely a scam. Don’t buy salt from them, either. They mark it way up. Thanks for watching.

[@CamoKing2012]

I too have a Rainsoft system on a well in North Florida. I do have to say the system itself is great runs great cleans the water really well we don't even drink bottled water anymore because our water taste better than bottled water however as he said the yearly maintenance fees or trips out and then delivering salt things like that not necessary don't even worry about that stuff do-it-yourself these things last 5 to 10 years without ever having to be serviced easily we've had ours for about 6 years now we've only had to replace the resin beads in the softener once and they came out and did that charge us $100 service fee and it was the rest of it was free of charge so again don't worry about the maintenance fees don't worry about the soap stuff yes he is correct that you do feel a little bit of sliminess and from someone who has talked to a dermatologist that is actually your natural oils and that is actually how you're supposed to feel when you're done once you dry off it goes away you no longer feel the slimy and it's actually much better for your skin I recommend just finding natural soaps and using other things to clean with rather than hard chemicals

[@JimORearsWackyWorld]

Thanks for watching, @CamoKing2012!

[@Crush-v2e]

funny how this is exactly how everything went down to the exact details.

[@JimORearsWackyWorld]

Thanks for watching.

[@bkoz319]

Scammers....its a $500 system to buy (AT MOST)

[@liammcgrath4333]

This video was incredibly helpful, thank you! Did you look into other systems (eg Kinetico) before settling on RainSoft? If so, was there a reason to pick RainSoft over the other brands?

[@JimORearsWackyWorld]

Thanks for watching, @liammcgrath4333! I didn’t look at other systems first. I just gravitated to this one because it was the one name I knew.

[@valeriedurrence6131]

So glad I found this video. They just did almost exact thing to me but when installer arrived they said they had sold me the wrong system. After speaking with my salesman he said he made an error and could sell me the more expensive system $4000 more. Gonna try Culligan. We have very hard water which I already knew.

[@JimORearsWackyWorld]

Thanks for watching, Valerie Durrence!

[@kingrocc9503]

What are you using now?

[@DJKhal21]

Don't feel slimey with similar system. Got quotes high as well but ended up paying maybe 2-3k

[@zacht54fins]

We just moved. And bought a house with a rainsoft ec5. We are having issues with it not working. We called several local companies to work on it. They all said to call the company who installed it. No one local will work on rainsoft. The previous owner paid $11k for it. I got a quote to replace everhthing for less than $4k.

[@JimORearsWackyWorld]

Thanks for watching, @zacht54fins!

[@Toni_Snark]

I have the same situation. Bought a house, moved in, my water was turning black because the Rainsoft softener hadn’t been maintained. I turned off the water to the system to bypass it and I’m thinking of removing it altogether. Nobody wants to service an already installed system. It’s more trouble than it’s worth since my water is now clear and tastes fine, even if it is hard.

[@DJKhal21]

Do you know if it has a filter? Is the water filtered in the house? I was told it is and you don't need fridge filter and can drink from the tap. Please let me know. Thanks!

[@JimORearsWackyWorld]

Thanks for watching, @DJKhal21! Yes, it has a filter outside that filters the water before it enters the house so you can drink from the tap.

[@DJKhal21]

@@JimORearsWackyWorld Thanks!

[@Douron69]

I wished i would've found this video a few years ago. They got me for close to $10k!

[@JimORearsWackyWorld]

Wow.

[@kimberlydimas2929]

Same here

[@sriramramamoorthy-v5g]

In fact the money is being charged for theiir soaps and deteegents. We bet one cannot be clinging to those ptoducts for years They calling it as free is not 100% true

[@kylehewson6258]

Whats crazy is i talked them down to 3000 and my buddy paid 10 for the same system

[@bkoz319]

sorry you hear....you got complete bent over and raped

[@marysassara5471]

From what I researched, they have a lifetime warranty, and that's everything, computer, cleaning system crystals.. no other company I saw has that. Other companies , culligan rents the softner, and you have nothing when your done. For me, yes its more expensive, but the lifetime warranty and putting my daughter on it so she has clean water forever, is worth the extra price. I know every state has different water, i like that i won't have to get new systems when they break down. yes do your research.

[@JimORearsWackyWorld]

Thanks for watching, @marysassara5471! It’s a limited lifetime warranty. It doesn’t cover everything. “RainSoft offers a limited lifetime warranty on all of its water treatment and air treatment products, including water softeners. The warranty covers defects in manufacturing and lasts for as long as the original purchaser owns the equipment. If a part is defective, RainSoft will either repair it or provide a replacement part for a fee that covers labor, handling, and packing. The warranty does not cover installation, transportation, or other claims.”

[@seeing_art_in_life]

How often are you needing to change the filter and refill with salt? I think the sales guy we had yesterday is misrepresenting how much salt is needed and how often to change the filter, e.g. 2 years.

[@JimORearsWackyWorld]

They would never give me a straight answer on changing the filter because the salt is supposed to clean the filter and prolong the life. As far as salt… it depends on the size of your canister. We usually use 4-5 bags and it lasts about 5 months. We buy our salt at Lowes, as it is about a 3rd of the cost that RainSoft wants to charge.

[@seeing_art_in_life]

@@JimORearsWackyWorld thanks and that’s even different than what they told us. The product seems good but the sales process with companies leaves a lot of questions and concerns.

[@Marisela6189]

Every two weeks depending how much water you spend you have to see the salt levels

[@sirscratchalot05]

I was dumb enough to buy one of these TC systems from Rainsoft. How do I do the yearly maintenance without having to pay rainsoft more money to do the yearly maintenance?

[@JimORearsWackyWorld]

Thanks for watching, @sirscratchalot05! Apparently you don’t unless you know how to service them. Someone else told me that another service company won’t touch them. You have to use a Rainsoft tech. Not sure if that’s true, but it’s what I’ve been told.

[@sirscratchalot05]

@@JimORearsWackyWorld I know this. Hence my question which hasn’t been answered yet.

[@mariaastro3532]

Loved this review

[@JimORearsWackyWorld]

Thanks for watching, Maria Astro!

[@azizhouston84]

Have two 2 tank rainsoft ec4 unit One with the controller and one by itself My question is Do both of the tanks need to rebedded with resin ??

[@JimORearsWackyWorld]

That would be a question for Rainsoft. I am not a representative of the company.

[@justinroberts8632]

No, one tank is resin, one tank is hysulex.

[@saichandrasekaran7279]

In contact with one of the rep, quoted me at 8k, then 6k after i told him that was too much. The owner called me and offered me 3995 plus free instal, 3 years of free servicing. This just sends off red flags in my head. For the EC5, is this a good price ?

[@JimORearsWackyWorld]

Thanks for watching, Sai Chandrasekaran! The $4,000 is a decent price.

[@Anthunder]

I just got a visit from a representative offering the EC5 + Reverse osmosis system for just a little less than 10K...

[@JimORearsWackyWorld]

@@Anthunder That's a crazy price.

[@bkoz319]

RED FLAGS galore....run for the hills

[@omarpadilla7674]

What’s astronomical in Florida for the system?

[@omarpadilla7674]

Also, I appreciate your honest review. Thank you for taking the time.

[@JimORearsWackyWorld]

It’s about $3,000 for a system.

[@samfernandez1842]

I paid $8,000 in Maryland. Its great until you have to do maintenance or replace filters

[@omarpadilla7674]

Well I ended up paying 10k with and RO under the sink. It came with two large tanks and the salt container. That was with installation and everything, I’m in California

[@JimORearsWackyWorld]

@@omarpadilla7674 Wow. $10,000 is insane. I think you have a larger system than us, though. We only have 1 tank and nothing under the sink.

[@justinroberts8632]

Those "o-rings" are next to inpossible for a homeowner to find and if you do happen to find the correct ones, they are about $75 for the set of 5. Make sure to install them correctly or you will have a massive water bill. Ive been in the water filtration industry for 13 years.

[@stevensabeh6852]

How bout a link of where to find the o rings.

[@ragingbull1267]

ama-zon has the rings cheap and multi packs

[@oldnikix]

I probably overpaid. $10.7k. I actually like the soaps and cleaning agents. One man's slimy is another man's not dried out.

[@JimORearsWackyWorld]

Thanks for watching, @oldnikix!

[@davidwalsh2020]

Surprised you did not speak about the cost? Salesman was here the other day, I am feeling buyers remorse already,

[@JimORearsWackyWorld]

Costs vary, greatly, and they always make price adjustments so it’s difficult to talk about how they handle that. Thanks for watching!

[@baoanprounited]

I paid 8,600 for the system, have until the 3rd of April to cancel. Please somebody tell me its worth the cost as im new to the RO thing, dont know any name brand for this

[@Raizeph]

​@@baoanprounitedhey similar situation. What did you end up doing? I was given the same price but based on what I've seen I could possibly bring the price down a couple thousand dollars

[@baoanprounited]

@@Raizeph i did it with them. After purchase, i really like the system, my wife skin is usually dry and itchy after showers b4 install, after the installation, no more dry skin and itchiness, plus I dont have to carry cases of water anymore cuz it tastes as good as Costco water bottle. The filtered water is so good that i can drink it out of my tap and fridge, which is not possible b4. The RO needs maintenance every 12-18 months, but not the water filter EC5, according to the salesman. I think RainSoft have quality equipment, but the sales department could be better in transparency. For my experience, it was straightforward because at the beginning, i contacted Home Depot for the water filter system, and they dispatched RainSoft. The pellet salt i used was the Green Morton Salt one, not the Yellow, because it has 5in1 instead of 4in1, which is taste and rust protection for copper pipes. I dont have copper pipes, but i like the taste, so i went with the Green one. Price was 8600 if i signed up same day, after the sales man leave, its 10k, so it was a little pressure to sign up, but i saved 1400. Consider the price and the lifetime warranty, it worths the extra 1-2k just for the peace of mind. Yea its expensive, but worth it

[@bkoz319]

@@JimORearsWackyWorld you left out the most important metric- the cost!!

[@joshbuenrostro2450]

You didn’t talk about appliances if it helps the shower stay clean or clog the shower heads. Can you do a review without the mistakes you made? Did you get a reverse osmosis

[@JimORearsWackyWorld]

I didn’t make any mistakes, @joshbuenrostro2450! Appliances weren’t the focus of the video.

[@ragingbull1267]

They are outrageous on their prices, cheaper online at other retailers.... I picked mine up free and will install myself.... Not paying 1000s of dollars for a filtration system.

[@JimORearsWackyWorld]

Thanks for watching, @ragingbull1267!

[@bkoz319]

They definitely ripped you off....this is Obvious

[@JimORearsWackyWorld]

Thanks for watching, @bkoz319!

[@2fli4dacloudz]

Sales guy came out and quoted a ridiculous price 😂 and then proceeded with him saying he’s giving his employee discount for him coming out, what a scam, a complete over sell on the system they were giving me but anyway just my experience

[@JimORearsWackyWorld]

@@2fli4dacloudz Thanks for watching!

[@dusvp28]

How much was the quote? I had the sales guy come today, quoted 8k

[@JimORearsWackyWorld]

@@dusvp28 Ours was around $7,000 but they brought it down to $3,500.

[@TatoMachiness]

They quoted me 17k today for mine 😢

[@JimORearsWackyWorld]

@@TatoMachiness Wow!

[@dkemar1986]

I repeat don’t get rainsoft, it’s crop and don’t work as well they say, for a system this expensive they don’t even come back to service for fees

[@JimORearsWackyWorld]

Thanks for watching, @dkemar1986!

[@olgapozo9930]

Interés muy altos ,

[@Jearhby]

2x speed please

[@frank0720i]

They are Crooks in every way ridiculous and outrageous prices

[@JimORearsWackyWorld]

Thanks for watching, @frank0720i!

[@olgapozo9930]

El mantenimiento es complicado y te quieren cobrar mucho dinero por hacerlo

[@Marisela6189]

I pay 7k 😢

[@JimORearsWackyWorld]

Thanks for watching, Estefanie Flores!

[@keithqjefferson]

for what!!??

[@bkoz319]

so sorry for your loss

[@AtmosLove407]

Do you try to destroy the credibility of others companies also? I LOVE MY SYSTEM and appreciate the quality. Be more fair i your summarys do the other companies also to be fair not just attack them horrible video.

[@JimORearsWackyWorld]

You must work for them. You realize that not everyone will have the same experience, right? Notice the other comments? Others have had the same experience. I’m glad you LOVE your system. Not everyone does.