Should YOU Buy from Costco? - Water Softener Edition | Angel Water, Inc

[@Martin-wh3vp]

Costco has no control they’re actually having some local company come out and basically rip you off. Got a quote about a month ago and the pushy sales rep pissed me off. Wish I can get my hands on the softener and install myself.

[@AngelWater]

Yikes, Im sorry you had that experience with that sales rep. I hope they are not located here in Chicago or Southeast Florida because those would be our employees and they have never been trained to talk to a customer like that. You can reach out to the company owner and see if you can get anywhere with them.. most of the owners I have met that are partnered with Costco and Ecowater are dedicated to doing a great job. In my business sometimes I have had employees who needed extra help and this kind of comment can help get them there. Good luck and if you need any other help contact me!

[@Martin-wh3vp]

@@AngelWater No I’m located in the Austin area. I appreciate your response and willingness to help. I do have a question about my water sample taken it wasn’t clear. If it took 15 drops for the color to be in normal range what’s the hardness? I’ve been looking at an older model ecowater series2750r just wanted to make sure it can handle my water? I have small home 1200 sq

[@AngelWater]

@@Martin-wh3vp Thats 15 GPG. The 2750 will work perfectly.. I think you will be really happy with it. Let me know if you need anything else.

[@Martin-wh3vp]

@@AngelWater Awesome, thank you 😊

[@Martin-wh3vp]

@@AngelWater Good afternoon, I have a question about maintenance for the 2750 series? I purchased from a none dealer and would like to like it to last as long as possible.

[@christopherm.esparza705]

Former 10 year RainSoft salesman switching to eco water. Rainsoft was great but you are correct, they moved to china. I was proud to sell American. So I made the jump to Eco. Your video was awesome! Subscribing! Look

[@bradleymorrison5905]

Loads of good information really appreciate your time making this video. Definitely looking into Eco Water.

[@AngelWater]

Thank you so much! That is wonderful to hear you are looking into eco water. Clean Water is Life!!

[@bhallrun]

I’ve been shopping the professional companies and there is one comparison I can’t figure out. Culligan, Rainsoft and Kinetico have separate filter tanks with catalytic carbon that provides longer lifespan. Ecowater appears to have only a small potion of carbon on top of the resin bed. It looks like the ERRC3702 has a 34,000 gallon effective life on the carbon. Wouldn’t that need to be replaced? What am I missing? FYI, I’m in TX and use about 13,000 gallons of treated water per month.

[@corbinknedler6559]

Biggest thing you’re missing is EcoWater has a LIFETIME media warranty. Basically, if the carbon and resin needs replaced on that unit EcoWater pays for it instead of you. Culligan, Rainsoft and Kinetico won’t offer you that!

[@cameronkolb8287]

@@corbinknedler6559Rainsoft has a lifetime warranty on the EC4 and EC5 so everything is warrantied from tanks, to electronics to resin is warranties for a lifetime

[@huntfishshoot]

Everyone should know anytime you buy a product for your home and it requires a "consultation" it is no different then visiting a proctologist. Both consultations will end with something in your rear end.

[@AngelWater]

Lol. One of the best comments I have ever read. However there are some really honest water companies out there who will treat you fairly.

[@thehonestman26]

Great video and true. I've worked for Costco for 30 years, and I can tell you from the inside it is Very important for them to do things right, which is where their Code of Ethics comes in and was surprised you knew their first two. It is Never Costco's intention to gouge anyone. That's just not how they operate. They want to be a premier company you can trust and rely on so they don't become the next Sears or JC Penny. The warehouses are often visited by high-level executives to assure it is run properly, and they will let you know if there is something they're not happy with. Ask me how I know. lol. Great video

[@mebernal14]

How do you know, asking for a friend?

[@RobSnow-ui4sz]

Not available in all areas sadly. I live in a center with 100,000 people and called . They said this to me.

[@meganwelshofer7993]

Is this a regional thing? I’m in TN and I’ve never seen them in store, or found them on the website

[@AngelWater]

Hi megan, there is just not an Eco water dealer close to the Costco you are visiting. You may try to reach out to Costco direct or costco.com and fill out the request form, there they should be able to tell you if their is a dealer who could come out and service you.

[@gearlstrickland3365]

So I can purchase the system you have from Costco’s what kind of salt is recommended?

[@AngelWater]

Solar Salt is recommended!

[@JohnGarbe-b3v]

How do Northstar water softeners compare to Ecowater? Both are made by Marmon/Berkshire.

[@gearlstrickland3365]

I know your company is in Illinois I live in North Carolina what’s the best place for me to get your type of product for my home?

[@AngelWater]

Click this link and fill out a request form, if there is a dealer in your area they will reach out to you. www.costco.com/ecowater-water-treatment-systems.html If you don't have any luck contact us at 847-382-7800!

[@donwolf2039]

I got 5 bids on a water softener and the spread between the high and low was $3500. How can this be? Your video was terrific in explaining the pros and cons of each. I decided on Ecowater thru Costco. Thanks for input!

[@jillandrews6132]

Got to know….Will the system handle iron-manganese, sulphur smell.

[@AngelWater]

Yes.

[@ross7684]

I had an ECOWater softener in my last home that lasted 29 years with one bedding media replacement and two valve repairs. I was able to purchase and install it myself back then but had it serviced by an ECOWater dealer when needed. Fast forward to today and my recently purchased home where I had the local ECOWater dealer stop out and give me a quote for replacing the out of service softener that came with the house. The lowest cost ECOWater unit was $1700 dollars which was out of my budget range so I spent $700 on a high end Whirlpool unit that I installed myself. Just couldn't justify the extra cost for the ECOWater unit.

[@AngelWater]

Glad to hear you figured it out by yourself! Thank you for watching our videos.. :)

[@ThinkFreely2012]

So, on these "lifetime warranted" systems, how often does the carbon media get replaced, and do they do it each time for free??? Because activated carbon is a consumable material that wears down little by little as the chlorine and other chemicals are adsorbed (yes with a D) onto it. The brine solution does not wash it out of the carbon, it only gets rinsed away when the surface of the carbon gets scuffed off from the tumbling motion in the flush cycle. The carbon will not last forever.

[@KholoudZaman]

Great info. Do you have any information on Puronics vs compared to Ecowater?

[@JohnDoe-vt2zl]

How does it compare to a Nuvia water Pro?

[@JoshEason-n2n]

One detail you mentioned 10 year warranties being a big deal, but the other side of that is it seems 8-10 years is the general consensus on when you’re going to need a new tank anyway. So buying something like an aquasure water softener that is gonna go out in 8 years wether it’s got a 8 or 10 year warranty or not what’s the difference

[@AngelWater]

I’m confused by your statement that 8 to 10 years is the general consensus. I’m not familiar with any general consensus on this. Thank you for your comment.

[@Russianmafia10]

What about sticker companies that's offer lifetime warranty on resin? Matrixx looks to have lifetime warranty on resin

[@corbinknedler6559]

Would you rather trust the Lifetime warranty of EcoWater who’s the worlds largest manufacturer(Costco partner) or some company offering a generic product that you hope will be around to honor the lifetime warranty?

[@Russianmafia10]

@@corbinknedler6559 I mean the sticker companies use standard parts so it's super easy to find replacements, eco water you have to go through them to get anything

[@randalowens8589]

really good stuff. Wish you were in Southern California. I just had a salt based system taken out. What I don't know is what to replace it with and what kind to buy! Where should I start?

[@AngelWater]

I recommend looking at an Ecowater dealer in your area!! You can find out more on their website. Ecowater.com... or if you need further help you can give us a call at 847-382-7800 and ask fro David kaiser. He can help you navigate what system would be best for you. We can also ship a system to you if needed.

[@MongooseReflexes]

Would you recommend any good certified companies that install the Ecowater systems in Arizona?

[@AngelWater]

EcoWater is a National dealer! So just look up EcoWater.com and see whats close to you... if you need assistance with finding a system you can always give us a call at 847-382-7800 and ask for David kaiser!

[@christopherm.esparza705]

@@MongooseReflexes all about water in tempe

[@painterzedgellc473]

So do you sell and shipping these Eco water system or is it just a local thing?

[@AngelWater]

Yes we are starting to ship systems

[@rajanand482]

How does Eco compare to Halo CK10 and Marlo 4500? Thanks!

[@AngelWater]

I am not familiar with halo. Ecowater is one of the largest manufacturers in the world. They are owned by Warren Buffett and are a professional grade system. We never had success with Marlo.

[@BrittainMoreau-l9t]

did you get halo? I am looking at the one too

[@gudangismyhome]

So I just had the ecowater consultation and quoted me $6k for the filter. Is that a good deal?

[@AngelWater]

I’m not sure which filter you were speaking in regards to and I’m not sure how much plumbing is involved to install the filter into your home. A whole home water filter system around $6000 seems about right, but if you want to provide me the model numbe and any plumbing information I can be more specific. Also, plumber labor in Chicago is a lot more expensive than plumber labor in Arkansas. So I do need to get your location as well.

[@songhaihong]

That is scam!

[@virgiebogue184]

Can you use this product for well water

[@AngelWater]

Yes you can.

[@MaddFinds]

Love your informative videos. Have a Costco dealer coming next week for an estimate! We are on a private well with zero filtration. Looking forward to clean water! Afraid to hear the price...lol

[@AngelWater]

Good luck! Thats exciting. There is no price you can put on good health or good water!

[@bobby6310]

Chuck-in-the-truck. I laugh every time you say that.

[@AngelWater]

Haha! So does my daughter who works with me.

[@xval-of9ug]

U R SO CORRECT!! 💯

[@SJA-ox3hs]

I just had them come out last week. They were in the range between five and eight thousand to install a water softening system its some gimmick about they’re gonna give you $5000 worth of soap and blah blah blah blah blah and all this baloney 5000 and $8000 depending on what package they only offer one model 3700 unit you can’t get any of the other models it’s a joke. Costco has no control over the pricing of the private contractor to supply the install and the equipment. It’s a joke. I could pay your company to come to my residence in Missouri stay at a hotel three nights install all the equipment and it would probably still be cheaper than the company that was working with Costco so how do I get in touch with you to do something like that and give me an estimate I’m in Ava Missouri. For $5000 I could replace my wash machine my dishwasher and my hot water heater twice in 10 years for potentially what they’re asking to install the system so what’s the purpose of it to save a little detergent just use less detergent .

[@AngelWater]

Regarding your visit with the Costco vendor. I believe you met with Moore Water Treatment out of Missouri. I know the owner very well. I feel like you might have success by speaking with Matt Moore directly. I promise you they are amazing people, and you will find tremendous value with their company. Call and ask for Matt at 316-858-6187. Thank you for subscribing to our KZbin channel and we hope you get in touch with Matt.

[@ChatO-xo8ze]

We just signed up for EcoWater, but yes this free soap did not sell it to me specially that I am being specific on soap that Ive been using now.

[@40redfox40]

I agree…just quoted about $6500 …crazy

[@JobSeeker-p7r]

You get what you pay for is all I have to say. I am a research person and the water treatment company that has been a partner of Costco's, Home Depot's, and Lowe's for over 13yrs in my area (Central California) is Eco Water and man talk about a vetted company. The numbers make sense when you take the time to learn about what your misinforming ppl. Ppl aren't stupid, I trust that ppl have kept them in partnership with the biggest home improvement names out there for a reason. Good luck whichever way you go. Our tap water is killing us, do a water report on your tap ppl ... chlorine, bleach, arsenic, barium, CHROMIUM 6....tumors, cancers, and so much more Im not gna scare you all by listing.

[@sarahisreal-rw8fb]

Wow! Thank you!! great presentation boss ❤

[@AngelWater]

Thank you for watching!!

[@johnlillyblad5188]

That judge is a fool. The distributor could sue the Chinese company or not use them anymore. So they have no liability for what they sell to you??

[@AngelWater]

John I agree. The distributor said they cannot sue. Only if they hired a company in China. No they dont have that kind of resource. Remember the distributor or OEM has no desire to spend thousands of dollars chasing the Chinese.

[@itsmevzma]

I had a very bad customer service experience with them. I trusted costco's name and wanted to instal eco water but the rep who came had so much arrogance and it was such a bad experience I would never go with Eco water

[@kimberella2105]

Dang I was thinking of buying a big box softner for $900, and stopping my Kinetico rental b it never mind lol I’ll keep renting it until I can afford to purchase around income tax season geez dude 😂

[@KholoudZaman]

Great info. Do you have any information on Puronics compared to Ecowater?