DOCKCASE Smart Hub Firmware Upgrade (9-in-1 on Windows)

[@RomaZhuzha]

All went good, but it would be really useful to mention that USB-C with DP Alt Mode is required to finish HDMI firmware upgrade.

[@thibault8829]

Thanks Roma. make sure your USB-C of your laptop manage DP (the same as power)

[@crckdns]

I don't have a laptop nor a USB-C connection on my pc.. What now?

[@Saleh.Al-Ghamdi]

Where can I download that batch to update it? I don’t find it on the website

[@dockcase]

Hi, you can contact our support team via [e-mail] for the latest firmware. Thank you.

[@Tarecco7]

@@dockcase Hi, sorry to hijack his question, but i have done that and still no answer from you support.

[@MP_7]

@@Tarecco7 Obviously you didn't get a response just like me. I'm never buying anything from this company ever again!