DOLCE GUSTO - Common problems and how to fix them | Nescafe, Krups, DeLonghi

[@benassy69]

1. My Dolce Gusto machine has low water pressure. 0:45 2. My Dolce Gusto machine not pouring water/coffee 2:01 3. My Dolce Gusto machine is leaking water under the unit 2:49 4. My Dolce Gusto machine power button is flashing or turned amber 3:46 5. My Dolce Gusto machine start brewing and then turns off. 4:22

[@alexyaalexya7448]

Mine doesn't have the needle cleaner attached and doesn't pour any water

[@televicaoPortugal]

How can we order the blue piece? What’s the reference? Is it the same for all Mini Me versions (mine is different from the one on your video)? Thank you in advance

[@benassy69]

Are you referint to the Box looking capacitor? If yes, you have to open your machine and see the exact value. It is usually between 220 and 600 nF.

[@televicaoPortugal]

@@benassy69 thank you for your advice I’ll check. Any particular website you recommend the purchase?

[@benassy69]

It depends where you are located due to transport costs. Best solution is AliExpress or mouser.com

[@MartinBates-h4x]

Brilliant advice Adrian. I followed the instructions on cleaning the pin and fixed the problem. Great pity that the manufacturers could not have made the same guidance easily available when they sold the machine.

[@yogiepratama5071]

Thank you for making this very helpful video. Especially in 4:20 part. I encountered similar problem, so I check the capacitor and turned out one of the capacitor is bad (the capacity was lower than stated). Finding the right capacitor is quite difficult in local electronic store. I have to bought it online from overseas. After replacing the capacitor my dolce gusto already back to normal.

[@andrealamagna7842]

could you please let me know the capacitor code? I got the same problem and i'd like to get it before taking it a part.

[@benassy69]

Usually it is a box capacitor 0.68 uF 275 Vcc or you can find it also as 680 nF 400 Vac

[@robertreynolds1233]

Adrian, thank you for generously sharing how to fix ☕ makers. I bought a new machine, but thanks to you I can send it back. Like my old one better!

[@annazaudy7927]

Thank you!! I am the happiest - thought I had to get rid of the machine but shes a true fighter! All fixed

[@mithran162]

True, I thinking the same thing if I should get rid of the machine if there's any problem

[@Norrecito]

Thanks to you, I have just saved a Dolce Gusto Melody 2 which was turning off when making a coffe :) Replacing that large capacitor that you have mentioned did the trick.

[@horay6521]

Thank you! The addition needle from machine and long press power button solving no water pouring issue! Thank you so much!

[@infniteloop2031]

You are DA man. You saved my coffee and my sanity. Tried the vinegar trick on a Dolce Gusto Melody. Thanks. Subscribed.

[@benassy69]

Glad it was helpful! Take care!

[@drsyoutube]

Good job 👍🏻 thanks

[@drsyoutube]

I had an issue with the diffuser!! Genio 2 /Already ordered the parts !! Hopefully will fix 🙏🏻🫰🏻thx a bunch

[@nightmoon90]

Hello Adrian, what if while brewing coffee water leaks from the top where the coffee capsule is, then flows down the housing behind the cup and does not go to the water trough but to the countertop, does replacing the part number ms-622718 help solve this problem? 🤔

[@benassy69]

Sorry for the late response. Yes change the diffuser plate.

[@diogomeneses817]

Amazing video Adrian! Thanks for the tips as it help fix the issues with mine! 💪🏼💪🏼

[@angelineong1398]

Ooo. Tq. I bought a new one. Should discover your channel earlier. My old one cannot dispense water anymore. I thought spolit. Now I know why. Am going to repair it based on your tutorial.

[@gablan1468]

Thanks, Adrian! Best regards from Bulgaria.

[@inheart13]

Thank you so much for this informative video. Mine does the last part but only when its in brewing hot water, i tried with cold and its ok. Is it the same thing?

[@hervoich]

Same here. Did you solve the problem ?

[@007vix]

I have the old KP160 model. I’ve followed everything recommended with unblocking with the pin but it just won’t work. It makes noise like it’s trying to pump but doesn’t take any water from the tank or pump anything out. Totally bricked. Then it flashes the descaling warning. I read somewhere that it could be the solonoid valve that’s preventing this. But I just can’t find any replacements for such an old model 😞 let alone any that are cheap.

[@millr8222]

First advice helped, thanks a lot mate! Have a nice weekend

[@Malbakri]

Hi Adrian, Thanks for the helpful video. I have problem number 5, that you mentioned in your video, however I'm not sure where I can get a replacement blue capacitor.

[@catherinecreativevideos]

Try Amazon

[@dawndawn8735]

my dolce gusto jovia keeps flashing red and doesn’t turn green, it goes green to pour cold water but doesnt turn green to pour hot water

[@723just]

This is what mine does too,

[@WenceslaoMartinez-q1g]

Same here

[@benassy69]

Check thermal fuses on the heater.

[@MadteacherDB]

Thanx for workshop and help. I have a Color Dolce Dolce. The capsule holder does not pierce the coffee capsule when I close it. Help, I miss my coffee. Keep up the god work

[@alanlovell6232]

Adrian, how to remove the main board so i can check if the capacitor needs replacing as my machine only pump water for a short time and then switches itself off. Many thanks

[@joecheesman817]

Hi Adrian, I have the De'longhi mini me and it only worked properly for around 1 week. regardless of which setting you have the slider set to, it only pours for around 10 seconds then stops as the lever switches back to the middle position. Happens the same on hot or cold setting. Any ideas? Thanks

[@imnota]

Did you ever find a solution ?

[@henkleijenhorst8082]

Hi Adrian, we replaced the 3 capacitors (we had the 5th problem), after remounting our DG MiniMe does not heat the water, what could be broken?

[@debbiesolo]

For the gasket, you don’t need to open the machine, use a small knife or screwdriver to loosen and free the gasket. You can put the new one in the hole in the same way. Saves having to unscrew anything!

[@rifkitor2413]

Did you try ?

[@debbiesolo]

@@rifkitor2413 yes it worked perfectly

[@evesis40]

Sorry where do you buy the gasket?

[@debbiesolo]

@@evesis40 I bought it from Amazon in uk it was £3.00

[@teremarquez3335]

Hi, thanks for all your valuable information. I accidentally dropped my coffee maker (about 5 inches). Now is not pouring coffee, not even making a sound. Goes on as normal. Would be any way to repair it? Thanks for your advise.

[@bernadettewhite4866]

Thank you Adrian, nice clear instructions, problem solved ☕️☕️☕️

[@sasbro7838]

Hello thank you for your advise. My Jovia leaks water above the the pod holder, can you help with this please?

[@benassy69]

Take a look on my videos I have one addressing exactly this issue. Basically you have to change the diffuser plate but I have a video explaining how to fix it with 0 costs.

[@anngallacher79]

Worked a treat! Thanks.

[@0707radhika]

Hi Adrian, my dolce gusto coffee machine lights refused to be switched on. I have checked the electricity and the adapter. It's not the same machine like the one in video.

[@michelecasino9058]

Thanks Adrian great video but my issue wasn't covered. My power button doesn't work at all. It's like there's no power at all. Is it the thermal fuse? Can you help please?

[@richardks11]

Do you have the part number of the water caskets for the water leaking issue?

[@giampaologrisoli6360]

Thank you for your clear videos. I have an issue with my nescafe dolce gusto Delonghi. I use the machine mostly to make cappuccino and suddenly I start to find milk pouring out of the base. If I don't check every day, after a couple of days I find... cheese under the machine and over the top where the machine is. What can I do?

[@benassy69]

Your problem is with the diffuser plate. Buy a new one and change it.

[@jimjimchew]

Where can I get replacement capacitor and what spec is it?

[@stevebarilla5140]

dear Adrian I have a mini me that seems to have a capacitor issue. I have stripped the machine and remove the PCB There are 3 yellow box electronic component 2 large and one small which one is the "capacitor" as I cant see any capacitance markings. Could you please advise and if you have the capacitance so that I can purchase.

[@bun6949]

Hi I think your video can help me repair my Dolce Gusto coffee machine. It turns off while the coffee is brewing and I have to restart it several times for a coffee. Do you have a link to purchase the blue piece you mention? Thank you also for your video which is complete 😊👍

[@adrianteodorescu4153]

Hello, i have some problems with DOlce Gusto, the led is green but no hot water ? what can i do ? Thanks

[@GoldenEagle0007]

The adjustable drip tray lever doesn't do anything on my Mini Me unit, it seems to be broken.. Basically it only drips minimum amount no matter which level i have it on

[@michaelslupek4179]

Bună ziua Adrian! Thank you for interesting videos. My machine ran well but it was leaking. So I opened my Mini ME KP120110 HG1-0516R and followed instructions to exchange clean sealing ring etc. After that I started the machine for use. Pushing the start button the lamp went from slow blinking red to green for heating. Just normal procedure. I switched the lever to right to start......quiet and the lamp went from green to quick red blinking. No noise but the heater worked and went hot. Neither I touched the pump nor the electrical connections. What went wrong? Can give me us a tip how to fix it? mulțumiri și salutări. Michael

[@benassy69]

Hello. Rapid red blinking means that something is wrong with one of the components. Maybe you have to bed a connector somewhere and now it does not make a good connections. Try pushing all connectors a bit and see after. Good luck!

[@michaelslupek4179]

@@benassy69 Thanks Adrian, finally, i have to admit, it was the not inserted capsule holder. After that it works fine again. Just in case somebody has the same problem. Great channel Adrian I will follow you!

[@benassy69]

I am glad you managed to figure it out. Enjoy your caffe!

[@gabbero7507]

Hey adrian thanks for the video! My machine turns on, put out hot water and then the red light is blinking and it doesn't turn green until i turn my machine back, and then again hot water and red light blinking, what can i do???😢

[@benassy69]

Hello. Had this issue several times. I always changed the main board.

[@nikolastangelov]

Thank you Adrian, very usefull

[@franma5122]

Hi Adrian, my machine still cannot pouring water even I cleaned the ejection hole with the needle and open the cap as you teach in this and Another video. May I know what should I need to check ? Tks

[@benassy69]

Hi. You might have a blockage internally. Do a discaling !

[@franma5122]

@@benassy69 Thanks! But do I need to dismantle the machine to do it? It seems somewhere blocked the flow and liquid solution can do it without dismantle the unit?

[@marcuswebb]

Hello Adrian, sorry for my english, but i try to explain you my problem with my Dolce Gusto machine, and i hope you will help me to solve. When i move the lever on the right for supply hot water, it not come back and the water continue go out, and it not stop until i not move it back. If i try move the lever on left for use cold water it back depending by the program i selected. What i can do for fix it? Have you a video for it? Please help me. Ciao

[@a4c1]

Hi Adrian, I am facing a problem with my newly bought Genio 2. The machine was dirty when I tried to use a reusable capsule, then I dismantled the machine and cleaned inside of it. After cleaning was done, and the machine was fixed back, the level doesn’t hold at either the hot or cold water side, but returns to the center instead, and the pump doesn’t work as well. Do you think if there is any part that has been damaged when I dismantled the machine? Thank you.

[@benassy69]

Hi. Make sure you have all the connectors pushed it firmly. Pay close attention to the switch connector and the one that says HOLD.

[@a4c1]

Thank you for your prompt reply. Will try it and confirm again.

[@nenebeck20]

The little handle that you push down to pierce the pod is loose on my machine and won't pierce pods. Can this be fixed?

[@conradowl]

Bardzo dobry film, bardzo dobry angielski (z mocnym akcentem) ale wszystko zrozumiałe. Dzięki 👌

[@marcuslim2047]

Hi Adrian My dolce gusto is leaking water at the top. Your advice would be greatly appreciated. Thanks.

[@GyrosGaming144]

You are my hero thanks this tipps for piccolo.🎉😊

[@michaelmcmillan8814]

My machine is leaking water out the side of the coffee pod holder. It seems to pour normal then half way through the water backs up and pours out the side. I have replaced the part that the needle is located in. Any ideas?

[@veralima726]

Adrian thanks for sharing your experience with us. Mine is one n.v Nescafe dolce gusto genius. I bought it last year . Yesterday I went to make my expresso coffee and the power button is not working . I changed the plug but nothing happened, do you have one idea about this problem? Thanks.

[@wellifthemediasaysit]

hi, at 4.55, where can i get this capacitor, please?

[@IaroslavAprelsky]

Hello Adrian, I have such a question, if the diffuser was inserted incorrectly (not at an needed angle) and now the front part of the difusser is holding and the rear is not, can I get it down? I tried to get into this little hole with a paper clip, but it doesn't open so easily now.

[@benassy69]

Eventually you will get it out. Push gently on the tab with the paper clip and try to wiggle the diffuser while doing it.

[@IaroslavAprelsky]

@@benassy69 thank you for your answer, I'll try it this way

[@skye2610]

Hi bud great video my unit has problem where the top lever dose not hold over and stay in place you have to hold it . Says on the bottom type 9770

[@benassy69]

Hi ! Seems like you have a spring that got loose in the head of the unit. Might be an easy fix but to open and access that part of the unit is somehow difficult.

[@melissadull1594]

Hi Adrian thank you so much for the videos it's like having my papa again helping me fix! My dolce gusto is the EDG200T PLUS I have no water flow power is fine but it's sat at my mom's house for several months during covid and I have it back now only no water flowing can you please help?

[@simoncowles2426]

Thanks for the top tips.

[@poisonedsezar]

thanks bro !!!was helpful

[@denizhasirci2404]

Hi Adrian, my doce gusto mini me machine works fine on cold water. But when I flick the hot water it starts up for a split second and turnds off completely as if the power button was not pressed.I see that some other users asked similar questions in the comments. I'm not sure if I missed your response or is it a problem not financially worth trying to fix? I don't like throwing electrical goods in the bin due to environmental concerns more than anything. Your input would be much appreciated. Thanks

[@benassy69]

Hallo. Test the thermal fuses on the heater. One of them might be blown.

[@JohnJohnson-ym2sw]

Thanks I followed all the step first by cleaning the needle.., working, the light flash green and red (assume indicating descaleing but can due no water coming out). Now I havent used machine or 2 years, i can feel the pump (motor getting little hot, not hot. I making the normal brewing noise but no water coming out). Any advice would be great (if you still getting notification from this is over a year you posted this)..thanks

[@benassy69]

Hello. Red and green light means no Walter in the tank. I assume You babe an Air pocket in the system. Trybtobforce Walter into the Walter intake when the machine ia working.

[@TuanAnh-in4hd]

@@benassy69 helluu. I had the same problem with him, can u tell us more detail how to fix it :( pleasee. Thank you a lot

[@foretz2957]

Hello Adrian， Could you please give me some advices ? The lever of the machine turns back to the middle automatically , not pouring water. Is the pump stuck inside?

[@benassy69]

Hello. Do you hear the pump working?

[@foretz2957]

@@benassy69 Thanks for your reply. When I hold the lever, I can hear the pump is working, but without pouring water. The lever will back to middle once I let go.

[@benassy69]

Could be that the switch which is moved by the lever is defective.

[@foretz2957]

@@benassy69 thank you！I will try to open it up to see the problem.

[@abyhamouda3813]

I’ve changed the washer but still my machine is leaking under it. Any other options to use please? Many thanks

[@danielasammells3263]

Hi Adrian, I can’t close the lever after I slide the pod drawer in. It was very hard to close lately and now can’t close it: can barely close it without a pod. Have cleaned needle and descaled but no luck. Any suggestions?

[@droneboxjg]

Had the same problem. It's due to a build-up of coffee grains and dried milk in the head just behind where the pod tray slides in. This stops the tray seating properly, which then stops the lever going down when the tray is in. Unplug the device, remove the water reservoir and then clean out the gunk with a damp dishcloth - mind you don't prick yourself on the needle! After a couple of cleans, insert/removal/re-insert of the pod tray you should find that the lever starts to drop properly again.

[@raven-xj4su]

I have the first module shown (black silver dolce gusto mini to be precise?) the capsule door is stuck. I thought I might need to clean the needle but I can not open the capsule door to reach the needle.

[@benassy69]

From experience the reason for stuck capsule door is old sticky coffee. You might have an old forgotten capsule in there. How to fix it. Give several hits on the head of the unit with your palm. This will produce a shock and release the capsule door.

[@raven-xj4su]

@@benassy69 oh thank you for the quick reply! I descaled it and after the fifth time I could finally open it. Turns out there was a capsule in and I guess it did not pierce it right the last time i tried to use it.

[@benassy69]

Great news! Enjoy your coffee!

[@karim.ahmed94]

can u help me please, I recently bought a refillable capsule but when i use it , it opened itself and pouring the coffee powder and water while extracting the coffee although I closed it very well before I start

[@msstoja1]

Hello, I have problem with kp1006, power buton dont lighting, I check inside, machine got power in all places but power buton dont lighting and can't turn on machine. Do you maybe know what is problem, machine got smell and been hot and stop working

[@ruthgrosvenor4273]

Fixed mine in seconds, much appreciated thank you so much.❤

[@memphis1986td]

Dear Adrian, I have a problem with my dolce gusto mini me. First I had problems with the capacitors, I replaced them after that It worked, the pump is working, the water is leaking except the lever which couldn't stay in left or right position. If I hold it with a hand its working. Do you think the problem is coming form the main board or the electromagnet which holds the lever?

[@benassy69]

I would suspect the electromagnet if your machine has one. The basics one have only a spring system. Take a look what type of system you have. To troubleshoot the electromagnet just check if you have voltage on the electromagnet, if yes the magnet is faulty.

[@memphis1986td]

@@benassy69 Hello Adrian I have an electromagnet on my mashine. Also do you know what must be the actual voltage to this magnet?. I suspect it but I wasn't sure. Can you tell me from where I can buy new electromagnet or at least do you know what is the part number of this part?

[@memphis1986td]

@@benassy69 Actually the problem is coming from the main board, I applied voltage to the electromagnet and it works. Do you think the problem is coming from the third big capacitor it's the first In the chain of the capacitors

[@benassy69]

Could be. Try changing it pt remove it and measure.

[@flutterbyaries7172]

Hello Adrian, My machine model is piccolo xs. The capsule holder was stuck and cannot pull it. Could you please advice?.Thanks.

[@benassy69]

Hi. Had this problem several times. Try giving it a smack over the head of the unit and wiggle the capsule holder. It will eventually get out.

[@flutterbyaries7172]

@@benassy69 yes Adrian. I have tried but still cannot pull capsule holder. Is there any other way? Please kindly advice.Thanks.

[@benassy69]

You can do it , the hard way. Open the unit and try pushing up the diffuser plate with a screwdriver.

[@snoussimohamed3563]

Thanks i fix it, you are the best

[@veronicadiazayllon679]

Any suggestions on how to fix the pump? I mistakenly started de coffee machine withouth the water vessel on and it must have air inside. Tried to turn off and then start again later bot no luck. My machine is Dolce Gusto Esperta 2

[@benassy69]

Top the water thank an let it run for 20 seconds then stop. Do this step several times the pump will work again.

[@timtran_]

Hi Adrian, my Picolini was ok now suddenly try to turn power on and it is not coming on at all, what do you think what I need to do and how much cost if fixing it pls. Thank you.

[@benassy69]

If you are in UK try checking the fuse in the power plug. If not try to she if one of the fuse from the power cable are blown. They are located on the upper part of the heater element.

[@timtran_]

@@benassy69 Thank you for your advice, I will have to take it apart to investigate the problem.

[@MrTomi1968]

Hi Adrian ! I need help ! The rubber seal has been replaced The plastic transparent water tank is leaking water not from the coffee machine In the water tank ( KP100 600ml) it includes a spring with a rubber sealing ring how to replace this ? Tommy

[@Elwooddudes]

Hello my pump doesn’t do anything at all when I turn the switch to cold or hot water…. Would that be a motherboard problem? Thanks!

[@Mind2kill]

I had that problem befofe, my pump was done, so i bought another machine.

[@RealButcher]

Thanks man! Great work. When my Dolce Gusto was blinking red, I read on the web that un-powering the machine and powering it up again would work. And it did. When we think about descaling a Philips Senseo, it is absolutely wrong to use vinegar. This will damage the rubber and pipes. Only use the prescribed descaler liquid.

[@fatimaalketbi2024]

Thanks a lot it’s helped me

[@JeanPinto.]

hi, mine stays on while the hot/cold water selector is in position 0. connot disconect exept removing power plug

[@emavilcinskaite7260]

Hello, I have a dolce gusto esperta 2. I went to use my machine after 6 months and the light turns green, but there is no pumping sound and no water comes out when I press either hot or cold button to brew. It seems like the pump does not work at all. I owned my machine for 5 years and have never descaled it. Is it too late to descale?

[@benassy69]

Your problem is the Hold sensor. In the capsule try there is a small magnet. Maybe you lost that magnet.

[@kjaxky]

Please show lattissima touch water leak fix

[@PilotLyons]

Hey, don't suppose you have a tip for one that doesn't heat up very well do you

[@benassy69]

Yes. Your heater element has lot of limescale inside. Add vinegar or discaling solution in the water tank and run the machine without coffee. Then rinse and should be ok.

[@PilotLyons]

@benassy69 great thank you ill shall try that later today 👍

[@Nutingbuthope]

Hi Adrian, I bought a adapter so I could use kfee capsules also, but now the machine wont work with regular nescafe capsules. Can you tell me how to reset. It also wont run water. It will only doanything with the kfee adapter. Please help I am very poor and bought this used can't afford new machine

[@nubie1100]

3:35.. hope you got needle cleaner from out of the machine.. it falls inside

[@benassy69]

Great observation, Thanks! Did not noticed it. Anyway that is a "for parts" unit, therefore I will retrieve the niddle in the end.

[@fatimasy7854]

Mine was not pouring water and I did like you said but like think I have put the infuse wrongly and it is stuck inside would you help me please

[@christineknighton2901]

Where do I buy the new washer?

[@benassy69]

Amazon /ebay

[@TataieTNR]

The manual clearly states Not to use vinigar as a descaling agent, so unless you're desperate for a coup of coffee I'd recommend a quick trip to the supermarket.

[@MM-ev1sq]

I bought the mini me dolce gusto. And when I go to make coffee, the lever trips its self off. So I only get a spit full of coffee. There is no trouble shooting for this. Can you help or anyone advise.

[@ero4real]

On KP270A what does red light blinking and goes of mean

[@matijaskrtic6879]

Hi Adrian, when I press power button, it doesn't come on? On main board I have 3 capacitors, 2 of them 0.56 uF and one 0.1uF. How do I know which one to replace, or should I replace all 3? I'm from Croatia. Thanks for help

[@benassy69]

Hello. You have to unsolder them and test them with a multimeter.

[@matijaskrtic6879]

Hi Adrian, I changed all 3 capacitors, an now when I plug the machine it starts emediately (it should only on request, when I pres the button). Can you help, what is the provlem, is it a tyristor issue maybe?

[@benassy69]

It is difficult to troubleshoot without seeing the board and test it. Test the tyristor also...maybe you are up to something.

[@bilalalwan5683]

Hi, today I use my machine as usual but I don't know what happened, water not coming and I stop the machine then try to open the cover to remove the capsule but cover not open everything stuck, can you help me please?

[@vkrosenfeld8631]

Hi Adrian, thanks a lot for the video. It is really good and my machine starts brewing and then turns off; i think it is the i.e. capacitor.... Where can I buy it? My machine works running cold water but when I switch it to the hot water it stops = switches off the machine after 2 seconds. Do you think also it is the capacitor? Looking forward to hearing from you.

[@benassy69]

Hi . Look like a typical bad capacitor behaviour . Depending where are you from you can buy it from different sites or vendors like mouser.com digikey or AliExpress. I live in Romania and I found them at a local radio repair shop.

[@alifazakerley5840]

The pod lever on our machine won’t go down fully is there a fix for this please? Many thanks

[@benassy69]

It is a mechanical problem with the springs inside the head of the unit.

[@biosskw]

Hi. I would appreciate it if you could provide us with the water tank gasket part number. My coffee machine is dolce gusto genio 2. Thanks.

[@benassy69]

Are you interested in the gasket inside the water tank or the one that seals the water tank to the machine?

[@biosskw]

@@benassy69 The one that seals the water tank to the machine. The revised part now red color gasket.

[@benassy69]

MS-0907124

[@biosskw]

@@benassy69 Thank you so much

[@dawnday-lq2rr]

My Dolce Gusto machine power button is on top and need to replace it wont turn on ?

[@andygardiner3607]

Hi Adrian, our machine flashes red and then the light goes off. It eventually works once this has happened about 11 times. is this a capacitor or heating up issue?

[@kristatic1228]

it does the same for me, how do I fix it?

[@evesis40]

Where do I buy the gadget to repair water kick please

[@ficha13]

I descaled my kp240 multiple times and the yellow light just wont go away. Any solutions to that? The thing works normally but its so annoying look at it everytime i make coffee

[@benassy69]

That means that the discaling process was not completed and the unit does not know it was done.

[@brianleful]

Mine is auto turning off,where can I find that part to replace?

[@boonhengmoey5514]

my problem is lever push to hot water will not stay & kick back to the original posistion. However, push to cold water position will stay. Please advise

[@carmenlai9724]

My machine also the same. Have u fix it? Wht is d problem?

[@robertreynolds1233]

My old genio won't pour, but I can't try your solution because the lever or cover over the capsule is jammed.

[@maddyyperman8287]

Hi Adrian. Nice video. I have a dulce gusto circulo flowstop. The choice between a cold and a hot drink is not done by a lever (changing from hot to cold with a middle position) but with two push buttons: a blue one for cold drinks and a red one for hot drinks. When I push the blue button, it works. (I hear the pump running and) Cold water is comming out. When I push the red button, ... nothing happens (no sound, no water). Would you help me?

[@benassy69]

Hi. Sure. This is a common problem. You have to access the red button and reposition the top part (metal) on the center position. I had this problem on a different machine. If this is not the issue the is something with the wires going to the button itself. Maybe a bad connection.

[@maddyyperman8287]

@@benassy69 Hi Adrian. The button looks fine. I can push it in, and when I releaese it, it just comes out to it's normal position. I suppose it is a bad connection then ... Thank you.

[@blackett5225]

Hello Adrian. Please, give me some advice. The needle of my Dolce Gusto Mini Me accidentally got stuck in the lid of a reusable capsule. I am afraid to yank it too hard, I fear I will break the needle. Is there any way to solve this? Unfortunately the lid uf the reusable pod is thick plastic. Thanks in advance!

[@benassy69]

Hello. Pull up the lid lever and smack the unit on the hear several times. Like a ketchup bottle.

[@blackett5225]

@@benassy69 thank you very much, will try!

[@adytexas]

I have an Esperta 2 where the pump doesn't make the normal sound anymore. It has a buzzing noise and water is barely dripping. I think it ran out of water while someone was trying to make a coffee. I tried everything but it just keeps buzzing on both hot and cold brew options. Any ideas? Or is it time for a new one? They are very expensive and hard to find in the United States since they've been discontinued years ago and the 110v models are rare. Thanks. P.S. I also speak Romanian.

[@benassy69]

Salut Adi. I will answer in english maybe this will be useful for others. Based on your described simptomes i presume is the pump spring got broken. I don't have a video on it because I do not have a unit with this fault to do it. Search on YT for pump repair and if I remember correctly there was one showing exactly this. It is a easy fix if you manage to remove the pump from the machine. Mult noroc!

[@adytexas]

@@benassy69 salut Adrian. I found the problem with my pump. The built-in diode was shorted, so I added a 3A rectifying diode in series on one of the wires that feed the pump and it's as good as new.

[@benassy69]

Great job! Enjoy your caffe!

[@T0m0zuki]

I descaled my Krups DG by tearing the plastics down, put the device upside down so the vinegar could reach the pump and it worked. But then I assembled it back again and pump was no longer working. I did check the fuse but it was fine. Maybe the pump broke down? Everything else seems to be working; the boiler, the button, there is power in the circuit ...

[@soniagonzalez8076]

I have a dolce Gusto genio , the volume selection is not working , above the machine is a wheel that I suspect it operates that function , I move the wheel back and forward but nothing happens , how can I fix it myself?

[@benassy69]

Yes. Clean the wheel with some alcohol.