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Dynamics 365 Retail - Terminology and Definitions
Channels - Retail Stores | Online Stores | Call Centers
Interfaces - Point of Sales POS - CPOS & MPOS | eCommerce | D365 Retail User Interface
Terminology Concepts - CDX Commerce Data Exchange | Real-time Service | CRT Commerce Runtime |
CDX Commerce Data Exchange - System that transfer data between Dynamics 365 for Retail Server and its configured Retail channels.
Real-Time Service is part of the CDX that sends messages back and forth in real time from the channel to the headquarters.
Sync Service is part of the CDX that sends messages back and forth between the channel and headquarters on a periodic scheduled basis.
CRT Commerce Runtime delivers multi-channel commerce capability that has uniform extensibility. It facilitates businesses' processing between the head office and online stores and between the head office and retail brick-and-mortar stores.