Dyson testing - behind the scenes at the Dyson factory

[@Olliebobalong]

If dyson products ever feel flimsy, this is why; to absorb impacts. The wings on a plane as designed to flex for the same reason.

[@KzLollapalooza]

Cool thanks!

[@rajundoal5406]

@fredirecko🤣

[@resigningstars]

Yes! I always wanted another recent Dyson video of the products being tested for durability!

[@daniels7862]

I still use my DC35 that I bought in 2012 every day. Every few years I treat myself to a fresh battery and it continues to work flawlessly even though it’s been through hell and back.

[@FBAMogul]

Yeah def. Ive been using the same broom for 20 years. Only had to replace the head 17 times and the handle 14 times. Better to use things for their full lifetime.

[@daniels7862]

@@FBAMogul the battery has only needed to be replaced 3 times in 10 years with heavy use. We abuse the thing and nothing has broken on it. Haha you’re so funny 🙄

[@stxrrynight0089]

@@FBAMogul yes because the chemical degradation of batteries is definitely an error on the user's part it's almost if batteries have a certain lifetime or something!

[@jjt229]

Just a bunch of suckers.

[@vacuumsensation]

Love this!! Amazing vacuums!! ❤️

[@Tjikkko]

Wow doesn't want to be my wife?

[@Deguile]

got my first dyson vaccum few months ago.. none ever come close to dyson's level of vaccuming quality. worth every penny.

[@asdasdasdasdasd9795]

Same, it made vacuuming a truly enjoyable experience. Now whenever i have to use a regular "ball and chain" type vacuum i get so frustrated :D

[@SpaceStrike]

@@asdasdasdasdasd9795 Im sorry, whats a ball and chain vacuum

[@Adams202]

@@SpaceStrike a cykinder machine I think ,Henry type basically

[@SpaceStrike]

@@Adams202 do u like dyson

[@Adams202]

@@SpaceStrike yeh theee nice machine

[@note2tee]

All this testing, I have 2 fluffy floor tool, broke at the same spot the plastic rod attach to the bearing(on the removable side) which connect to the roller And after all these testing, you have your v10 switch plastic break at around the same spot too

[@Txepetxcc]

Sue them.

[@SryImMinimal0815]

and why does the switch by the V11 breakes after a few years? Because its not well engineered and not tested well enough

[@danielbass09]

Seems you didn’t test the trigger for the V11 as mine has broken 3 times and have had it replaced under warrenty each time… it the small piece of plastic you place your finger on when you pull the trigger.

[@williamdrabble8781]

I had to laugh when Engineered to Last came up on the screen. That may have been so for early models but the ones now are anything but.

[@uhhTabby]

How about testing the software so it doesn't give a filter error message every 5 minutes on a $700 vacuum

[@malibustacy3606]

I own 2 Dyson vacuums, a DC 42 upright that works just fine and a V10 handheld that is a showcase for great design dragged down by cheap unreliable materials, the company has tried to help even though its out of warranty but good intentions don't make up for poor materials/durability.

[@Txepetxcc]

Please explain “has tried to help”

[@malibustacy3606]

@@Txepetxcc They replaced the dust bin which fits over the main body of the machine, and that slides forward towards the front until it's brought to a full stop at which point the door swings open and the dirt falls out, my problem is that the dust bin no longer comes to a full stop and slides right off the front of the machine, the good news is that I can finesse the bin towards the front of the machine and have the door swing open slowly so I can empty it....it just takes longer.

[@lahonymanor2927]

@@malibustacy3606 That's a common problem on V10

[@malibustacy3606]

@@lahonymanor2927 Not common enough to justify an after market fix apparently.

[@lahonymanor2927]

@@malibustacy3606 They had to modify the tab where the bin runs into to stop the bin from sliding off. This is what I got told. Not sure if that was ever done.

[@kikio2067]

This is what you call quality.I know someone who has a 20 year old dc05 working like new

[@Hermanbey]

yes go tell that story to your boyfriend

[@kikio2067]

@@Hermanbey What was the need for that?!🤣

[@Gamingtechgg]

@@kikio2067 it was needed :D

[@Natan9000]

Quality products 👌

[@DukeFerg]

just got my absolute+ outsize... this vacuum is nuts!!

[@gailplatt1]

I found a Dyson Dc41 gave it a clean and it's like new

[@alystair]

They say this yet the month my Dyson V11's warranty expired the locking mechanism broke so every time I empty it I have to hold it in a special way to keep the container from falling off into the trash bin...

[@dyson]

Hi Alystair, So we can assist you with your machine. We recommend either contacting the Dyson helpline in your country directly, emailing or sending us a private message via Facebook, or Twitter: @ AskDyson. We look forwards to hearing from you.

[@Blu3y.P4wzz]

Does this also mean Dyson V 11?

[@dyson]

Yes, the Dyson V11™ vacuum is just as rigorously tested as any Dyson machine - as here in our labs, and in real home environments!

[@Blu3y.P4wzz]

@@dyson oh ok

[@apeiron1984]

still have a DC08 telescope. Needed some fixing now and then, but still working fine up to date

[@SonicSouz]

Notice how you don't see the Upright Ball vacuums in this new durability video. I miss the upright ball vacuums. I'd like to see them make improvements on the a bit longer before they phase them out completely.

[@Olliebobalong]

They haven’t phased them out. They have refreshed their uprights lines recently for their global markets now due to shark taking over dyson in the corded market. The latest Small Balls are phenomenally good.

[@blackice7408]

They've been testing them. And it's because they've stopped development on those machines and are focusing on stik vacs. The bones of the current uprights still Daye back to the dc41 and dc65, which were already durable, heavy duty vacs

[@DJ_Driven]

I own lots of Dyson products. The bristle brushes and plastic need to be anti-static. Please test this stuff out not only for durability but also with dogs with white hair it'll be super easy to tell when you have it figured out. Sometimes I spend more time cleaning the vacuum then cleaning up the mess LOL

[@ethanol1586]

My dc59 is still going strong after all these years. I did have to replace the battery, but other than that it's still good as new

[@dyson]

Thanks for sharing your Dyson experience!

[@ilkbaharyaz1586]

@@dyson Makine sürekli sarjda kalmalı mı ? Yedek batarya aldığımızda ne şekilde saklayacağız ?

[@aliuygarbakkalcioglu8010]

We purchased a V12 vacuum cleaner on November 5, 2022 from Dyson Turkey. On February 13, 2024, we ordered a replacement wand assy 706 mm nk tube for the broken one. They assured us it would be covered by the warranty and said it would be delivered to our address within 2-3 days, but the product did not reach us. When we reached them by phone, they said they would have to wait for a while because it was not in stock. Every time we called, they kept saying it was expected to arrive by the end of this month. It has been 3 months, and today when we called again, they said it is planned to arrive by the end of May or June. In short, we cannot use the vacuum cleaner. We haven't bought a new vacuum cleaner because they kept saying it would arrive shortly. What can be said about a company that cannot provide after-sales support for a product purchased from its own original website? Buying a Dyson is regrettable!

[@dyson]

Merhaba, Dyson ile iletişime geçtiğiniz için teşekkür ederiz. Bizlere ms.spr.ly/6055YXx8R link üzerinden bulunan iletişim kanalları üzerinden ulaşabilirseniz size destek olmaktan memnuniyet duyarız. Sağlıklı günler dileriz.

[@HutjeSiu]

is that why ur product plastic case never seal tight

[@Ber_Wekecker]

I never had used Dyson before but just fall in cause of this video. When every appliance companies focus on the ability of machines, Dyson focuses on reliability.

[@fkri4330]

Dyson dc29 2011 Eylül ayından beri her hafta ort. 50dk çalışıyor 😁 henüz servis yüzü görmedi 👍👏 toz torbasız olması oldukça hesaplı olmasını sağladı. 11 yılı geçmiş 😂 çok güzel ve güçlü çekiyor öyle ki bazı halılar kilim oldu 😁 yaşadığım tek sorun ülkeye getiren distribütör, birkaç kez soru yazmama rağmen cevaplamadilar😬 ürünleriniz çok kaliteli tebrik ederim.

[@dyson]

Merhaba, Dyson ile iletişime geçtiğiniz için teşekkür ederiz. Geri bildirimleriniz bizim için çok kıymetlidir. Ürününüzü sağlıklı günlerde kullanmanızı dileriz.

[@lambsauce5445]

Intresting.

[@erezlupin2874]

Wow! Awsome!!

[@toufans]

\You r the best

[@VilladsClaes]

Ja ja ja, det er altsammen meget fint, men det passer ikke. Alle produkter er lavet til at gå i stykker. Men flot løgnehistorie!

[@SHOCMUSIC]

This is the stuff i am looking for when i buy something: It should last

[@thedankatheist3466]

I want that job

[@jz5642]

nice one. However unfortunately my £659 Dyson V15 Complete broke 20 mins after first use.

[@ilkbaharyaz1586]

Türkiye'de 12.000 tl

[@berkayultraslan1]

@@ilkbaharyaz1586 ilkbahar senin ne işin var burada kaç yaşındasın bu arada

[@lukasmolitoris6185]

Size with storage matters, nobody wants 2 separate machines for dry and wet cleaning. Therefore, Dyson is nowadays obsolete - overslept evolution. More importantly, hygienically is wet mopping more important as any dry vacuuming, wondering how such a company could miss that point over past years. Philips, tineco, karcher, roborock, bissell and many others now lead for all-in-one solutions.

[@alfathrainey8519]

Pantesan mahal, tapi sesuai sih sama apa yang di kasih 🥰

[@Hermanbey]

is this v16 or v17

[@HerrBlauzahn]

Our Dyson vacuum cleaner doesn't work anymore. After a few months it couldn't continuously create suction. It kept turning on and off again and again. One second on and one second off. Became pretty much useless.

[@dyson]

HI there. Pulsing is typically a sign of a blockage or the filter needing to be maintained. You can view the following link to assist in finding this to clear. ms.spr.ly/6058bdUWk

[@justincarter7954]

Yeah mine does this too, I just clear the dog hair out or whatever else is blocking the airflow and it runs fine again

[@carwashreviewsandmore7609]

Bought a Dyson DC14 back in 04, still going strong. Dyson uprights are reliable and last a long time, but their cordless ones suck. We had a V7 Animal+ bought in 2018, and a few days ago the post motor filter on the back snapped off. They don’t make them like they used to I guess.

[@dyson]

Hi there. Thanks for dropping us a message. We're sorry to hear that you are experiencing a fault with your Dyson machine, we're unable to send you a DM as this option is restricted. We do ask for you to please DM us on Facebook, Instagram or Twitter.

[@Fionad6328]

My Dyson animal V10 broke after 1 year...the bin doesn't open or close correcttly and one of the seals broke. Very flimsy

[@dyson]

Hello Roisin, we're saddened to hear about your issues you have had with your Dyson vacuum. We'd like to help get this resolved for you. Please feel free to send us a private message on this link here ms.spr.ly/6052brGt2, so we can assist you there.

[@Mr_D2_1004N]

When's the plasterdust test

[@jackisonline2]

I was about to say "you need a henry for that" But I noticed your username, I guess I'd be preaching to the choir :)

[@Mr_D2_1004N]

@@jackisonline2 plasterdust is the only way to kill a Dyson lol

[@fernandocoutinho3446]

My dc-44 is completely broken. Bought a v10 and Dyson apologised after 8 days saying they didn’t get my order…. Now wait 7 more days. Business days, lol

[@NS5_USR]

No matter what people will find a way to break their products

[@Lonny_the_car_colector_]

Yes yes I did Smash vacuum 0:13

[@alexsa122]

It's like Apple, quality level

[@ArchiezAviation]

wow

[@gailplatt1]

I always find dyson s in the trash perfectly fine i bring them home and use them

[@dooovde]

Had a Dyson vacuum a single day and let it fall to the floor twice...good thing they allow for this 😅

[@dyson]

It's not something we suggest you do. Contact our Dyson Support in your region if you'd like some assistance.

[@KH-fv3vq]

v12 detect slim absolute extra

[@ilkbaharyaz1586]

Dyson V 11 bataryasının ömrü kaç yılda doluyor ?

[@resigningstars]

2-3 years, then it will need replacing. If you don’t replace it you will experience a decline in performance, less run time, and suction.

[@ilkbaharyaz1586]

@@resigningstars Teşekkür ederim. Kullanma sıklığı da etkiler mi ? Bir de sürekli sarjda durması mı daha iyi batarya için yoksa sarj dolunca fişi çekmeli miyim ?

[@resigningstars]

@@ilkbaharyaz1586 Pekala, eğer sık ​​sık kullanırsan, o zaman sorun değil. Maksimum modunu uzun süre veya sık sık kullanmamaya çalışın, çünkü bu pili boşaltır ve yavaşça öldürür. Ama sana kullanma demiyorum, sadece gerçekten kirli işler için. Şarj etmeye devam edebilirsiniz, fişe takılıyken sorun olmaz. Dyson, pil %100'e ulaştığında şarjı durduracak şekilde yaptı. Pil düşerse, otomatik olarak tekrar şarj olur. Umarım bu sorunuzu cevaplamıştır.

[@08NITRO80]

You forgot to test the red button!

[@adingman9798]

This is all well and good but it's F-cking Impossible to get replacement parts from you folks. We've been waiting 6 months for a wand for a V6 because the wand we have is in-op. DO SOMETHING ABOUT IT!!!!!!!!!!

[@dyson]

We'd be glad to help. Can you send us a private message or email at [e-mail] with your name, email, address, phone number, serial number of your machine and the part you're looking for?

[@adingman9798]

@@dyson - your CDN parts department has had my personal info for 6+ months now but I will send it again.

[@nieveschamorro6890]

Yo no he tenido suerte con mi aspiradora, no tiene ni tres años y no funciona y lo peor es que tampoco he tenido suerte con atención al cliente. 🙄😏

[@dyson]

Buenos días, Nieves. Gracias por contactar a Dyson. Sentimos que estés experimentando alguna incidencia con tu Dyson, pero nos encantaría ayudarte. Por favor, déjanos tus datos de registro en un mensaje privado y podremos abrir un caso para tratar lo que le ocurre a tu Dyson. Estamos a tu disposición. Ya nos dirás.

[@noonyhassan9449]

I feel very disappointed with the quality of the trigger as it stopped working after a while and the whole V11 vacuum became totally dead and useless. There is no repair center in Egypt and I got stuck after paying loads of money

[@KeerthiChandanJillepally]

Sorry to hear that. They must have accidentally sent you the one which was tested 4999 times.

[@noonyhassan9449]

@keerthi Thank you so much Hope w can find a way to fix it soon 😭

[@danjordan1979]

@@KeerthiChandanJillepally 😂😂😂😂 I think the joke missed its mark.

[@supechannel]

Why my Dyson vacuum cleaner broken just a button come on

[@dyson]

Hi there, we're sorry for the issue you are having with your machine. Please send us a private message on any of our social platforms so that we can assist you with your machine.

[@Supplementbenefits]

Dropped my hoover once the cordless one with the light and it smashed haha

[@dyson]

Thanks for letting us know. If your vacuum cleaner is a Dyson™ and you'd like some assistance with your machine please feel free to send us a private message, we offer troubleshooting over messenger and we would be happy to assist in getting your machine back up and running.

[@Supplementbenefits]

@@dyson the machine works still just the plastic snapped off so the suction was not as good so I plugged it with some kitchen roll 😂 it cost £600 and something £ and I could not find my receipt for warranty. Good old kitchen roll still not the greatest I want one of them animal ball Hoover's but all sold out at the moment. :)

[@dyson]

Hi Dylan, thanks for getting in touch. Sorry to learn that your Dyson machine suction is not as good. Please send us a private message with more information, and we'd be keen to assist you further. We await your response.

[@Supplementbenefits]

@@dyson I don't know how too private message on KZbin 😂

[@dyson]

Hi Dylan, thanks for getting back in touch. You can contact us via Facebook Messenger, WhatsApp or Live chat, and we'd be able to further assist you.

[@someoneonly]

Meanwhile their vacuum cleaner doesnt have a cell balancing circuit since the v6 and bricks itself after a month

[@Olliebobalong]

V6 came out over 10 years ago. What decade are you living in?

[@Billionaires29]

I’m looking for dyson wholesaler, if any person is a wholesaler please leave contact.

[@PatrickJWenzel]

Guys, what’s happening with your Asian factory? I hear your workers have been getting flogged, quite literally. Have conditions improved?

[@nullpointer57]

I hope none of those products are sold

[@HorizonsofSelf]

also u drop one time and all is broken xD

[@shaun7126]

A little bit of water stopped the show

[@deividbx]

flying roaches are no match for my V10

[@otamatoneworld2159]

Yay can’t wait to spend £1000 on the Hoover, that somebody has slammed on the floor and used it and dropped it from like a quiff 😂😂😂😂

[@dyson]

To be clear, Dyson machines are tested for durability during development and throughout production using sample machines from the production lines. These aren't machines which then sold to customers. Once testing is complete, any parts suitable for further testing are reused, while the rest of the machine is recycled responsibly wherever possible.

[@jackoneill8585]

anndd your paycheck gone

[@kodiakandgrizzlybears3787]

The worst after-sales service I have come across in my entire life!!!!!!!!!!!!!!!!!!!!!!!!!!!

[@dyson]

Hi there. I'm sorry to hear about your experience as this is not what we aim for. Kindly send us a private message and we will assist you.

[@claudedevos8804]

Le Dyson n’est pas si puissant que ça ….par rapport à son prix démentiel ! Il est a 30 kpa comme le Proscenic p11 et qui a une batterie de +/- 29volts ! Le reste c’est bla-bla-bla !

[@mohdfirdaus1658]

Wanna

[@ezomard1550]

Waaoğğ 😍😍

[@iamgod8019]

Made in china or Tai wan 🤔

[@lw2537]

And still bad products

[@265petsar]

This is rubbish, my Dyson's V11 (which lasted two years) trigger broke, which they knew had a weakness because other companies seen the fault, strengthened the trigger, and made it available everywhere to replace something Dyson obviously overlooked. Another issue with their V11-V15 range is their thin trigger guards, which is just a thin piece of plastic sticking out below the trigger. This broke on mine! I later on found plenty of other people had the same damage whilst vacuuming. Dyson are good at promising the earth, with their slick video Commercials. However, this is far from the truth .300 hundred people testing for ware and longjevity in each part, but missed these simple basic things. You have 300 people who need to be sacked.

[@aliuygarbakkalcioglu8010]

Bu video tam bir yalan! 5 Kasım 2022 tarihinde V12 süpürge aldık. 13 Şubat 2024 tarihinde kırılan wand assy 706 mm nk borusu için sipariş oluşturduk. Garantiden karşılayacaklarını söyleyip 2-3 gün içerisinde adresimize teslim edeceklerini söylediler; ancak söz konusu ürün elimize ulaşmadı. Telefonla ulaştığımızda stoklarında olmadığı için bir süre bekleteceklerini söylediler. Her aradığımızda, bu ay sonu gelmesi bekleniyor diyerek sürekli oyaladılar. 3 ay oldu, bugün yine aradığımızda mayıs veya haziran sonu gelmesi planlanıyor diyerek konuşmayı sonlandırdılar. Kısaca süpürgeyi kullanamıyoruz. Sürekli kısa süre içerisinde gelecek dedikleri için de yeni bir süpürge almadık. Kendi orijinal sitesinden satın aldığımız ürünün satış sonrası desteğini sağlayamayan bir firmaya ne denebilir ki? Dyson almak pişmanlıktır!

[@lewiskelly14]

Still way overpriced

[@HOTSHOT-ls1bc]

Dyson my v6 broke want my email?

[@dyson]

Hi there, thanks for reaching out. So we can give you the most accurate information, can you please confirm what country you are located in?

[@HOTSHOT-ls1bc]

@@dyson USA the battery won’t hold charge

[@dyson]

To get in contact with the American team you can use the following methods Twitter: @askdyson Facebook: facebook.com/dyson 844-705-4777 helpline hours: 8:00am - 8:00pm CST Monday to Friday 9:00am - 6:00pm CST Saturday [e-mail] Please include the following in your email: Your name Contact number Product model or serial number

[@HOTSHOT-ls1bc]

@@dyson I have got to say on par with Porsche customer service