E20 Error Code on Washing Machine - easily fixed! 5-minute job! No Cost!

Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.
In this video I show you how to clear the blockage and reset the machine. It is an easy problem to solve and takes 5 minutes, with no cost.
Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. Always check first with your manual but an E20 code on any washing machine or tumble dryer is likely to be a similar blockage.

[@ruboo8053]

I know this probably won’t get read ..but I’m a single parent and this saved me money and time getting an engineer out ! I am so thankful x

[@rocco9490]

Thanks mate I’m 14 and my mum would’ve killed me if she thought I broke the washing machine you realy saved my back 😂

[@catsrule481]

Help this is exactly my situation 😭

[@karenstarr5293]

Fabulous, you just saved me a callout, the rubbish i have just fished out, 3 hairbands, 4 20p pieces, and a mangled £1 coin, you are a true saviour 😁👍

[@FrancescaLD]

You have no idea what you've done for me. I was about to call the engineer and I try my luck on KZbin. And it was fixed!!!! You are a life saver!!!

[@barryarchbold87]

was pricing new machines, thanks v much, just saved £500. Pulled out 4 years worth of coins, keys and gunk..

[@funfox8133]

Thank you so much! Saved us a lot of money we don't have almost buying a new washing machine when it turned out it was just a colour-catcher tissue sheet stuck in the pump filter (*embarrassed face*). There are some good people still left in this world! You're a star!

[@7zFIFAz]

You legend!! Would never pay a service guy £ 200 to do the same thing as I just did, only remove some dirt from a hose

[@peterbedocs3410]

Great video, big help! Took your advice, cleaned the filter, found that 2 socks (not a pair), a few hairpins and a big fly (! How did it get there!?) caused the blockage. Cleaned it, now works like a charm again! Thank you!

[@andreab6980]

Wow....just wow. Thank you so much for this video. With your help I managed to fix the E20 error on Zanussi washer. Filter was clogged with gunk, paper clips and lego. Washer now working like new! Thanks so so much!!

[@nataliedragonfly8131]

Thank you soooo much. I was dreading have to get someone in. I cleaned the filter as you advised, but no good. I then tackled the drainage pipe as you suggested. It worked! I am so happy.

[@jennahammond7515]

I just fixed my machine using this video, thank you so much!

[@halfbear2]

The music made this so much nicer! I need to do this job in the morning

[@ixxilus3684]

Just had the issue, fixed it immediately thanks to you.

[@juansaenz5005]

Took your advice, worked like a charm. Thank you so much.

[@glenlittlefair4767]

Thank you thank you. Did not even know about the filter / location. Washing machine now fixed. Thought it was going to be a new washer.

[@diyfixingupgradingandgener4090]

Glad to be of help, I thought the same thing first time it happened to me.

[@ivangdcooke2236]

Good one. My issue was a not long Gone, Green Tree Frog. I have no NRV, as I am out in the Bush. Outback Queensland, Oz.

[@rebeccahopkins8698]

Thanks!! Fixed my issue within 2 mins

[@MrSabotage83]

No words right now! I am so thankful 🖖

[@emiliaciolos1178]

Felicitări si multumesc!Mi a fost de mare ajutor 👍

[@ashleymalster6382]

very helpful thanks - didn't know about the magic little hose at the front to drain the stuck machine and following your advice I disconnected the rubber hose from the drain and found a load of crud that was blocking it

[@leonora5]

Thanks! you saved us buying a new machine.

[@mairalewis172]

Worked a charm. Thank you so much 👍🏻

[@MandelaH69]

Thanks a lot from Lyon in France.😊

[@sledge6693]

Thank you soo much for this, it saved me having to buy a new machine.

[@thechieftain21]

Just saved me a pointless call out fee! Thanks mate!

[@diyfixingupgradingandgener4090]

Glad to have helped!

[@GeekStreet]

Great video, just helped fix my issue!

[@diyfixingupgradingandgener4090]

Cheers! Glad to have helped.

[@diyfixingupgradingandgener4090]

Also please do check out and subscribe to my DIY Tech and Retro Gaming channel...!

[@nneka2557]

Thank you so much, this video just saved my washing machine.

[@lucasmorari4991]

Saved my life mate, thank you so much

[@connectwiththeuniverse]

Thank you very much for this video! I fixed my Candy washing machine which was showing the error codes E20 and E03!

[@diyfixingupgradingandgener4090]

Glad it helped

[@markchilds6103]

Great music and a clear video

[@jamesbailey6238]

Legend fixed in ten mins👍

[@Pagangothpunk]

Ta! I never knew about the hose, saved me a lot of mess x

[@nailsbyvictoria9405]

thanks for your video. about to try this, hoping it works so I can then tackle the mount Rushmore of laundry built up 😅

[@heraldo8796]

Just about to pay £450 until I saw this!! Thank you

[@MICHAELMYERSKILLS-xv3eb]

Thank you for this video It worked 100% its now fixed 🙂

[@daviduk1982]

Thanks for this Video it Fixed my Washing machine, also I found 45 Pence and 3 Pieces of LEGO lol

[@nielsgefiels]

Super useful, thank you so much for sharing this. This helped even though I have a different machine (Baumatic BDI1485D4E Washer Dryer).

[@hornetrage033]

This sorted the issue for me too 👍

[@philkearney0577]

Woo hoo cheers dude 🥂

[@DarkEpicness90]

Thanks mate!

[@graememartin4454]

Did the job 🙏

[@perminderbisran3905]

Thank you 👍👌

[@TheTruthwillOut442]

Thank you!!!

[@EVOMAN14]

Thanks pal 👍🏼👌🏻

[@Willsredcar]

Great guide! But is it wise to have an electrical appliance in a shower room?

[@80721]

I restarted it and it worked lol

[@Cebbude]

Wonderful music choice

[@simcastpodvids]

mine doesn't have a hose, and the filter is so tight it won't open.

[@cra3yburd444]

Oh my goodness, thank the Lord for internet, KZbin and YOU 😊

[@ionutgroza8786]

Just save me to buy another washing mashine👏👏👏👏

[@poilaaliop]

I have this same problem, but in a built in washing machine. The landlord set it up so we can't get to the filter and I'm going spare over how to clean it. 😢

[@agalos1717]

Thank you for verry helpful information. It realy hepls. But i am worried about you, becouse you have shower and water near working washing machine.. is it safe electricity and water..🥴

[@dawngateshill4920]

What if the water keeps pouring out of the drain

[@adamws51]

Do you have to turns the mains water off before you do this?

[@superloopy24v]

No

[@aroladelepareceumbambu3592]

Omg i haave to do it them

[@gulfstream7235]

The dreaded E20 code can be put down to 3 things...Blocked filter..Blocked pipe..Knackered pump.

[@gulfstream7235]

P.s. Great vid

[@rachidaaram4009]

Many thanks realy good job

[@ianjohnson832]

This code has come up twice in my 18 year old machines stay here. On both occasions it was the pump motor needed replacing.

[@wajihakazmi2786]

How can I remove the cap . It is stuck and can remover the black part with the white cap

[@wajihakazmi2786]

Can’t remove the black part with the white cap

[@ianjohnson832]

It turns anticlockwise. If it's stuck then use something easier to hold to help turn it, like a tea towel, or even mole grips.

[@wajihakazmi2786]

Thanks for your reply but the white cap is separated from the black part and black part is stuck n not moving

[@LEO-xo9cz]

Pump is pumping pipes all clean but I am still getting the error. Frustrating

[@joewoodcock978]

Same! I don't suppose you found a resolution?

[@nadiaallen9607]

Not as scary as I thought the error might mean! This is a call dad and not a service man job 😅 Could a blockage also explain why my machine is taking 1.5hrs to complete a 50 min wash?

[@cindeebindeeslife490]

My god the water is never ending out of the little pipe idk how long this will take 😂

[@elcr760]

What's does it mean E20 on a dryer

[@superloopy24v]

Same thing, E20 is the drainage pump error code. In this case, as in most it's caused by a blockage in the waste water outlet somewhere though it could be a failed pump. I don't have a drier but the waste water needs to go somewhere so something needs to pump it out, plus there's probably less water and more fluff to block the outlet with a drier than a washer.

[@SD-vm9po]

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