This is an old early 90's telephone training video for CarQuest Auto Parts. I always found this to be amusing how the main character is played and how he deals with the retail business.
Пікірлер: 54
@AiOinc13 жыл бұрын
Every REAL parts guy with experience becomes Barney some day
@thedon58102 ай бұрын
100%%%%
@imnotyurmom7683 Жыл бұрын
I'm a 30 year dealership parts veteran. I am the poster child for this video. Yes. I talk to some of my wholesale customers that way. Yes. They give it back. Believe it or not, some people like to have fun at work. I don't talk to retail customers that way, although many of them might deserve it. Anyone who deals with customers on the phone will understand. And.... some customers will go out of their way to be polite and patient. Those customers get the best treatment and probably a discount. Until you have been in these shoes, don't bother making a bad comment.
@propilot410 Жыл бұрын
Almost scary how spot on this guy is. I didn’t have a problem with it, as long as they tell me the correct information and SEND THE PART RIGHT AWAY 😂😂
@chadwickmacarthur4760 Жыл бұрын
I see somehow this video has come into our lives haha
@Skutt11665 жыл бұрын
I work parts counter at a dealership. That 100% markup hasn't changed.
@rational-public-discourse Жыл бұрын
Why would the employee volunteer the location and directions to the store if the customer did not ask for the location?
@philipkass60737 жыл бұрын
God that manager is so hilarious. This is painfully accurate.
@frankbrazil79183 жыл бұрын
sam losco for trailer park supervisor
@patrickmccutcheon8860 Жыл бұрын
I say this dude knows what he’s doing. I’m not gonna knock success.
@briteidea08Ай бұрын
I remember catalog’s and microfiche. When I came over to the retail aftermarket. They still had catalogs in the stores. For some reason so many employees wouldn’t go into them.
@jonsworld53073 жыл бұрын
i like him way he was kind of guy id deal with and he was right id reather pay more then buy junk and replace it 5 times
@KickYourFace10 Жыл бұрын
This guy sounds like a Norm Macdonald impersonator.
@stevecox6104 Жыл бұрын
Hopefully Wayne’s hemmoroids clear up and he can get back to work soon…
@yung-megafone Жыл бұрын
He still hasn't showed, at this point I'm very worried about Wayne
@GothGuy8856 ай бұрын
either way if his hemeroids don't get better or he has to work with Barney , it's going to be a pain in the ass!
@justindewitt576511 ай бұрын
I love everything about this
@johnlong58997 жыл бұрын
Fuck. I don't give a shit about phone personalities because they didn't make the part. I just want the part now and don't care what it costs. LMAFO.
@gonzaloe.48084 жыл бұрын
It really helps me up at my auto parts store, thank you 👍👍
@lilpoindexter3 жыл бұрын
i just hope someone else picks up the phone...
@teresa67factoid953 жыл бұрын
I would hate to work the parts counter. I don't know how you guys survive it
@Metalheaddude6832 жыл бұрын
It's not easy, mostly we survive because of Alcohol.
@thedon58102 ай бұрын
alcohol
@_ms.mannequin_ Жыл бұрын
At the ending they should play credits with " put a little love in your heart"
@tonythetiger93053 жыл бұрын
This is gold!
@jsmith2827 жыл бұрын
sometimes that can be me at my store
@dilligafraz79652 жыл бұрын
I worked same thing but outboard & boat parts, if you saw who buys & maintains their own boats you wouldn’t go out on the water, replacing Quint in Jaws would be the outcome.
@Mooreman505 жыл бұрын
I love this older stuff
@MechanicalMikesRoadsideRepair2 жыл бұрын
Waiting for Bart to call in
@elvism684 Жыл бұрын
🤣 I'm going to Auto Action next time. This company CarQuest has parts fresh off the boat but don't have Auto Action prices
@f62darkstar Жыл бұрын
yo parts!
@Eric-sn4qz Жыл бұрын
Quality control should done a phone test. Barney fails and the next day they come in and fire his old ass. Not to mention this tool is a fire hazard to boot. District manager comes in and bounces his ass out the door.
@danie1esp2 жыл бұрын
Yo parts
@mobiledevto Жыл бұрын
Canadian Tire TODAY
@irocjared9 ай бұрын
Is the first guy the same dude on the eBay motors commercial?
@OvernightDrive Жыл бұрын
#freebarney
@jsmith2822 жыл бұрын
Back when carquest was something before nazi Advance bought em out
@tracyseymour75535 жыл бұрын
The mark up on parts is ridiculous
@theplanetruthonflatearth5558 Жыл бұрын
thx
@realkingofantarctica2 жыл бұрын
I am Sheldon Cooper.
@jonhite19505 жыл бұрын
LMAO
@wickedautoworxx183011 ай бұрын
It’s not yo parts it’s auto parts but it’s the way he saids it
@irocjared9 ай бұрын
No, he’s actually saying yo parts.
@marshallsumner18543 жыл бұрын
I just came
@CarquestofGeorgia4 жыл бұрын
While the video itself is quite dated, the message is totally relevant in today's market. Bad telephone etiquette will certainly have a negative impact on business.
@CloudfeatherRusticWorks3 жыл бұрын
Will it, though? Lol
@justinbennett26332 жыл бұрын
@@CloudfeatherRusticWorks No where near as much as a non-intuitive website. And let's not forget the most important factor of all, price.