eBay Buyer Filed a Credit Card Dispute! What now?

[@DD-sz8nw]

My husband bought a pair of Wide Boots from an Ebay seller. They were not wide, and were shipped from the Cavendar's Home office. They accepted the return, but their return address is in Brazil. I called Cavendar's and they tracked the purchase order, cost for the person whose credit card the seller used, was $75 more than what we paid, and it was under a woman's name who was apparently scammed by the seller. We have tried reporting everything to Ebay, with no results. The seller originally had a US address in CA, but requested the return to an address in Sao Paulo Brazil. You would think that Ebay would realize that we are dealing with a scamming seller.

[@DankyTheClown]

*I learned a lot from you. I appreciate the flip tip brother.* 🙏✌

[@bratzliplogical]

I lost $80 and Ebay dosen't want to help because 30 days has passed already yet I have prove that it has been delivered and that the buyer has even signature it

[@mags0075]

This all depends on the type of case opened I’ve had the same situation but our case was item not as described when it clearly was them cases are harder to win we have basically been told we have to suffer the loss

[@mandymoore5774]

Thank you, FOR ONCE someone FINALLY has the sense to tell their viewers what the username is. & that’s ALL I’m gonna say in regards to THAT. But there’s plenty more I know in regards to this issue! However “loose lips sink ships” as my father would say.

[@anthony-ml9lj]

So they take the money back temporarily automatically. After a few months I will get my money back?

[@jnreddy5688]

Today a buyer opend a case using his credit card company, saying not recognize the transaction. So I reach here.

[@shipflip9148]

Save the tracking info!

[@showgirlsaroundtheworldada4484]

I just got 1 a buy it now on 27th 6am for over 100.00... I ship. They live 1 hour from me. On 28th at 1pm buyer sends message " I don't need it anymore". Then on 4th I get eBay notice bank charge back. Buyer states "order was cancelled"...

[@noha4426]

hello please for how much time I will get refund after the seller accepted the dispute and allowed refund

[@showgirlsaroundtheworldada4484]

Buy it now ebay rules are buyer has up to 60 minutes to file a cancel order.

[@thasegamiso18]

Ive had a dispute open now almost 4 weeks. All my money is on hold now. Item received says they do not recognize transaction. $750.00. Ebay could care less. I've been selling 10 years

[@shipflip9148]

Yeah its very annoying that people can do this so far after the fact

[@mandymoore5774]

What the actual FUUUUUCK?!? Seriously?! That’s insane!

[@alexandersteffen7805]

Did you get your the money ?

[@anthony-ml9lj]

A buyer buyer purchased my shoes 3 and a half weeks ago. He's now filing a dispute. Shoes were 299.00 it's what he paid.

[@anon1066]

What if they chose INAD what do I even do???

[@shipflip9148]

You are basically going to have to honor the return on that one

[@martinhaad5702]

I purchased an iPhone of ebay for $870, after 11 weeks the iPhone has been reported lost/stolen by the original owner.. contacted eBay they said I am out of 30days money back guarantee.. thankfully I paid of my credit card . I’ve processed a charge back claim (the seller wasn’t interested in helping me after I told him it’s become blacklisted.. anyway let’s see how this pans out, I doubt I have to return the phone as the seller is no longer the legal owner. It belongs to the phone company who blocked it.

[@streetlifetv13]

Did you end up winning brotha?

[@shipflip9148]

So the bank ruled in his favor because the labels expired - but ebay covered the money because their system still showed it as delivered.

[@backyardboating2109]

I've never had luck getting a chargeback reversed even with proof. Right now, I have a customer who installed a turbocharger at his repair facility and filed a chargeback because I wouldn't assist in his attempt at warranty fraud. The deck is stacked against the merchant. Maybe I'll go and have an oil change and brakes done at his shop and have the charge reversed... call it even.

[@HHHGMBP]

I tried looking them up. What's the spelling on their name?

[@shipflip9148]

Hey its holliston_collectibles

[@HHHGMBP]

@@shipflip9148 says Error The following user(s) were not valid and therefore were not added to your list. I wonder if they are gone.

[@shipflip9148]

@@HHHGMBP That’s really weird whenever I click on their name it pulls up their account and they have four listings

[@InsanityMediaProductions]

Don't waste your time on that platform. Sell locally on fb, local is where it's at. And you pay no fees.