EBay Cut 50 Plasma Cutter

[@theotherguy3083]

Hello friends, I have since gotten my refund back. Thanks to Ebay. FYI, there are many type of Electricians out there. Just because I am not familiar with this type of electronic doesn't mean that I am not an electrician. I work on HVAC, not welders, plasma cutter, and or computers. Dumb racist remarks will be reported and removed. I have reported and removed my share of racist remarks.

[@woodywoodlstein9519]

Who’s making dumb remarks. ?? They can Fck off. Douchebags. They aren’t electricians They aren’t anything except living with their mommies trying to collect welfare.

[@whatyousaidbud]

The trouble is, you didn't isolate the power before removing the cover, usually step 1 for working on anything, you weren't using an insulated screw driver, which I would think someone in that line of work would have to hand and you didn't know what a cable tie/zip tie was called which I would have thought you'd have come into contact with in any avenue of electrical work, now I'm not saying you're not an electrician but these are just things I noticed. That being said, thanks for the video as I'm in two minds whether to buy one of these and it was nice to be shown around the workings of it without having to buy one first, also I'm glad you got it sorted out, happy cutting!

[@woodywoodlstein9519]

I reckon I can build that how do you figure the screw driver isn’t insulated ?

[@mountainviews5025]

I apologize for the ignorant children out there in this entire world just so you know they do end up saying the wrong thing in front of the wrong people and they get what's deserved sometimes it teaches and sometimes makes them even dumber LoL I've given my share of attitude adjustments as long as you are a good man who cares what the morons put out there dick beaters thumbs up my friend

[@lunchlady2023]

I’m a street pharmacist. There are many like me. But I am the best one around.

[@h3coyote277]

OMFG... There is SO much wrong with everything in this video, you have got to be kidding me. Do a video of how you got your money back from Ebay, that would be WAY more helpful.

[@edradtke287]

you are so right!!

[@jaroslavszabo3899]

I have this Cutter for last 4 years. Only problem I had was with a on/off switch. I have it on 220, hard wired as leads goes directly to switch and I those switches are rated only for 220 V/16 amp. No other issues. Just play with air and you can cut mid steel up to 1/2 in.

[@walterbaldwin3643]

What do you have it plugged in to? Regular house outlet?

[@jaroslavszabo3899]

@@walterbaldwin3643 Not regular as you can find in the house. I build the house and in the garage I have a 220V plug with 50 amp circuit breaker .

[@racerguy500]

I figured it out! My new one did the same thing. Connect a jumper wire from the ground clamp to the tip of the torch. It makes it a pilot arc. Cycle it that way a few times and then go back to the contract tip. And then it works.

[@jamest.5001]

I'd almost bet you would need to solder the loose component, that may had fixed it!

[@bowlweevil4161]

yes you cannot have loose parts on pcb, that part that was loose is a mosfet or one of the current controlling or switching devices, but i'm glad you got money back thats the best thing that could happen PAYPAL has saved my butt several times that vendors sent me wrong or defective products GOOD LUCK

[@stephanehouvion3004]

And maybe you have some other components unsolder on the back of this board

[@russellsnyder4221]

Well thanx I was just about to buy this .now I'm not t.y so much for letting me know about the lack of customer service

[@TheShowgunofHarlem]

You have WAYYYY more patience than me man. A refund or new machine would have been sent to me day one... You don't pay for a new machine to do work to it

[@richmcgarvey4118]

Don't or didn't work that way for me. I bought the 3 in one unit. The only thing that works on it is the stick welder. 9 years and they still haven't corrected it. I have even been in contact with the manufacture same thing as him. Directions how to fix it lol. Needless to say they basically told me to buy parts until it works and they will refund me for the part that actually fixes it. What ever you do if you can't afford to just throw your money away DO NOT BUY ONE OF THESE.

[@rumsiker]

A refund would be the best and stay away from this seller and his junk. they should have apologize and offer you another ,your cash, or a next one up

[@showtime813]

Annd I think I just found my new favorite channel. Good vids.

[@robertogerez8108]

hola, tambien tengo ese problema, con ayuda de un ingeniero, detecto un mosfet y 5 de los diodos mal, falta armar y probar, estamos en eso

[@cubleycat]

Thanks for sharing the video, glad you have you money back. well done for trying to fix it yourself

[@farmerbrown3768]

I was looking at this very unit on EBay.....now, I have my mind made up, and it ain’t gonna be this POC!

[@floringrigore3558]

Than if you believe this guy, try to figure out ,why he's advertising that "Lincoln" in the clip for the entire time of it? So if you believe this "Non-electrician",go ahead and buy the 7000$ plasma cutting machine that actually does nothing else than the negatively advertised plasma! Good luck with your new plasma!

[@georgespangler1517]

Thanks for confirming my decision to pay up and get a miller USA made,, got lucky a found a 375 spectrum Xtreme only used a few times for 1000,, 1800 new but last a lifetime

[@theotherguy3083]

That'll be my next upgrade

[@patrickpoer4643]

Yea, you have to solder that lose cap. The lose thingy looks like an X2 capacitor. Those are mainly used for suppression to prevent a lot of noise in the device or other devices on the circuit. It looks like the people who manufactured it had a cold solder joint or missed solder joint. Meaning they didn't do a good job soldiering it. Who knows whatelse they missed on the boards. That clicking sound is probably a relay controling a gas valve or the gas engaging a pressure switch. I agree with you assessment of changing out the power cable with a thicker gauge. Make it all around safer. Even 1 amp is lethal so yes it is not wise for people who are untrained poking around in a high voltage high current device such as that. Sorry it didn't work out.

[@BITTYBOY121]

Great video !, Just be careful with those big capacitors as they hold massive voltage that can give you a nasty electric shock even with the machine disconnected from the power supply !, so always take safety precautions when they are big caps involved.

[@videoscrapheap]

That clicking sound is probably the air solenoid and is likely normal.

[@pedroschoffen2624]

it is

[@RevAldea]

That thing a may gig is a capacitor it is to run very low power AC into the circuit too for near pulsating DC this improves the power current level. The heat sensor reads the peak current that is ready to use. So! When this earlier mentioned capacitor, one that has one end disconnected still even after you pushed it back in, is still not connected it needs to be resoldered back into its circuit, this will cause the power supply board to make higher current which the tells the overheat circuit that it is not overheated the yellow light should stay off. After you have put it back together so, the thing will probably work correctly if there is not and transistors blew out while trying to pass to low volt-amps as it tries to pass full wattage. if this above does not work then there is blown transistors on that bottom rear board.

[@yusx1229]

JAMES was right..just solder the loose componet..sure it may fixed.

[@michaelmathis2224]

I bought one off eBay. Opened the box and found a Amazon return slip. Tried it out didn't work. Contacted seller. Sent them a picture of the return slip. Never replied just refunded my money.

[@zacwayne1181]

last time the first look of the body was not even fixe well, i return it straight away, no time to waste.

[@stoneyswolf]

That loose part looks like a transistor which is basically a switch. It's a part that revolutionized the electronic industry if your into that sort of thing. I'd upgrade and replace it if returning it wasn't an option.

[@billbalke7572]

At least one of you knows what your looking at ... how many have called it a capacitor?

[@regdor8187]

The part that was loose has only TWO leads....Not a transistor.....The part behind the Capacitor is a transistor.... Three (or more) leads and a heat sink.....

[@foxwood67]

Sorry about your dilemma. I sure you've learned a lesson here. First you dont ever agree to self diagnose anything especially something electrical you should already know this. The fact the seller had a list of possible causes just means your not the first one to be emailing them with problems. Next whenever you purchase something thats DOA contact the seller immediately and demand a RMA and a prepaid shipping label. If they tell you you have to pay for return shipping mention this item is sold as new not as is. If you still getting run around contact ebay. I have over 5 hundred ebay purchases over the years and have never been had. Lastly make sure you read the item listing carefully prior to purchase. Good luck in the future

[@foxwood67]

@UCUT6rJnW4qT6J6uQiv7KKxA of course i watched the video. Im not sure what your reference to self explanatory means. Anyway im sure your grateful you didnt encounter a charged capacitor or suppressor while in there

[@JimmyBB1000]

Dear The Other Guy, Not trying to piss you off but, You plugged the air compressor in but you need to Build Air Pressure over 30 PSI. That is a must and I see you did not do that in the first try where you said, at the 1 min 32 sec mark "IT DIED". There is a pressure switch that allows the circuit deliver cooling air and the hot light went on as it should. The air is intended to both cool the tip and blow liquid metal out of the slot. That's where you went wrong. I did not LISTEN to ALL of the rest, but I watched the gauge all the way to the end and it never built up. After filming you may have caught that later, but that was a mortal error, so I did not further care what you did. Read instructions. Then proceed with more if necessary. Hope this helps with out pissing anyone off, too easy to do these days... PEACE. PS: I doubt it but I hope you are still alive; I saw lots of dangerous fingers... Yikes!! :)

[@TheTreegodfather]

Well I AM an electrical engineer, and I still wouldn't have fixed it. Glad they made it right, man. I can't believe they'd ask all that of a customer. 😳

[@sirsweetness8332]

I have slowed down my eBay purchases almost to a stop due to this same experience with an expensive car part. They wash their hands after the sale. I wish you the best getting this resolved.

[@theotherguy3083]

Thank you. . . I'll try to work with them.

[@electronicdawg]

Make sure your ground cable and air is hooked up. And re-solder that loose part back to the PC board. My cutter states that it needs 6 bar of air to work.

[@mikeycurtis7861]

and make sure that metal is clean at the ground AT LEAST!

[@alexzr1]

Hi, very interesting video. I got the same problem…. Based on what i saw, you should definitely solder the loose part. Could you share the instructions you received ?? Thanks in advance.

[@F.Krueger-cs4vk]

I just one of these on ebay half hour ago. Gosh I hope it's going to work properly. Wish i saw this video first. 🖐🇦🇺

[@jeffreypepple3198]

I bought a cut50 2yrs ago off ebay and use it almost every weekend ...hasnt failed me yet....always make sure your ground isn't on rusty metal

[@drufuss1981]

I just ordered this last night and found the video tonight. I hope mine works for me, if not it will be sent back in a hurry. Thanks for sharing.

[@johnnz4375]

That loose capacitor is definitely a problem , resolder that in and it might work.

[@davidritch1021]

Thanks for posting. I was considering buying one of these. Think I will hold out for a more expensive machine.

[@neriksen]

Your a patient man.

[@nunofontainhas3562]

I have one and mine is ok for over a year.

[@jackwatkins7382]

You're kind of throwing me off here. That machine I thought ran off of 208- 230 but you're calling the black hot and the white neutral? Are you operating it on 110 volt? I know I have an Eastwood welder and it'll burn it up when you're running it on 208-230 but you cannot get it to do half that much off running it on the 110 adapter cord that comes with it and plugging it in a regular house type circuit. The wire you said you replaced look like probably number 12 maybe 10 sjo cord. And that should not carry a 50 amp machine.

[@thorloki29]

You are very patient. I think you've gone way beyond what a paying customer should do. The seller should have reimbursed your payment immediately no questions asked. I am in the market for a plasma cutter and certainly will not buy this brand.

[@davemac222]

Your problem was likely a blown mosfet transistor. Typical fault on these. The yellow light is really an overcurrent light. When the circuit detects too much input current it shuts the whole thing down to prevent more damage. You then have to turn it off to reset that. The loose capacitor was on the high frequency start and was a secondary fault.

[@gilrand6224]

Exactly

[@tonyemory3618]

Look folks you get what you pay for. If you pay almost nothing for something even if that something is NEW, expect to have to work on it. I have several machines and tooling equipment purchased from Chinese manufacturers and no they are not the best quality but with a little reengineering and some shoring up in places these devices are ok for what they are. Don't buy a Chinese cheep product and expect to get snap on quality it's never going to happen. Not that snap on is the best or anything but you get my point.

[@frankmarti8984]

It’s nice to be able to repair your only tools and learn in the process but if that’s a new item their warranty is questionable

[@tomthompson7400]

i wonder if it was a lazer cutter would they have asked you to look in the end when you pull the trigger , its like giving you a pair of steel boots to clear a mine field no way on gods earth would i be taking the cover off thats what warranty is for

[@symplemynd57]

Or looking down the barrel of your pistol to see if it will work.....yikes

[@hurstbill]

Maybe you ground clip was attached to rusty metal?

[@shotgunsam23]

That’s what I’m thinking lol.

[@jdub229r]

I'd rather buy using Amazon prime, never had to haggle about returns. Planning on buying a small plasma cutter this coming year. Just researching which one is best bang for the buck.

[@Caughtitoutdoors]

"I'm a certified electrician" and proceeds to mess with crap that is plugged in! People, DON"T DO THIS!!!!!!

[@brianwheway1933]

to true, just get a refund dont mess with any electric stuff especially if its under warrantee and if you dont have a good understanding or qualified electrician

[@777smitty4]

bs having to fix something new. send it back make them fix it on there dime !!

[@bent.cyclist]

Vs the here dime.

[@raythompson2936]

Hope you got your money back and you should send them a bill for the diagnostic troubleshooting work you had to do.

[@andrewgeorge6351]

You should have sent it straight back if it has anything missing on it or damaged it comes with a years warranty so you don’t have to take it apart and you’ll get a refund or a replacement as I have done it with damage goods before.

[@robertjump8228]

i have same one and it burnt up fourth time used on 1/8 inch 1x1 angle .got no help a all from factory ???????????????????

[@Coopdeville0624]

I had the same thing happen to the same machine and i had to have Ebay step in because they were trying the same thing. I told them no im not opening up the machine and i want my money back. Well he didn't like that too much. I was worried about opening it up and then not being able to fix it and getting screwed over for opening it.

[@nilos21k]

That cutter is like older TV in the inside

[@lucgauthier3201]

Have you feed your plasma cutter at the correct voltage ? Mine is 220 but I connect at 240 instead ( I am in Canada not in Europe )

[@donaldsmith3048]

I think you should just send it back. They are screwing with you until the time is up for you to be able to send it back. I got screwed that way.

[@iancampbell582]

I think he was asking you to bypass components by removing black wires from connectors and joining together.Which would flag the possible faulty part.

[@DaleB809]

You say your an electrician but you installed a bigger cord. What gauge did you put install

[@woodywoodlstein9519]

Wow. They just don’t give a shit at all. It’s like they’ve never heard of the Internet.

[@richarddomsicz670]

i bought one of those machines and it worked great for about 5 min then a big bang. they also had me do a bunch of diagnostics and they sent me a bunch of parts to solder on . it didnt help and ebay fucked me over with no refund

[@grabitz]

When dealing with the Chinese tell them you're a girl and they won't ask you to do anything just send you a refund.

[@bengrosser8722]

You can hear it engage I dont think he has a big enough compressor it takes a lot of air to start the arch

[@paulmuff9883]

That wouldn’t account for the light being on

[@germaintjhu]

oke. nice video

[@mynameisprivate158]

I tell companies like this that I charge $30 an hour to troubleshoot their products! If I am paying for something I expect it to work! Even lower cost items unless I specifically buy a not working or for parts unit!

[@lunchlady2023]

Sketchy instructions. Did they also say stand in a bucket of water when doing that

[@HermanG]

Lol

[@JAYZWORKSHOP]

500ma will stop your heart. yeah very dangerous asking just anyone to have a prod in there. almost like their hoping you die so they wont have to send a new unit.

[@petya4924]

110v You can file shock ,but not killed You. 220v it's can KILL .

[@owendavies4613]

Just send it back ! I think that was a cap that you just pushed back in and yes it should be soldered in place. If this is the standard of the whole machine it's not good and could even be dangerous to use

[@Wa_Chang]

I'm glad glad you didn't get hurt.... peace

[@Kevinegan1]

I want to know if the buyer thoroughly read and followed the operator's manual.

[@theotherguy3083]

Yes. I read from cover to cover that's how I got the full refund.

[@paulg444]

What is the psi on the compressor.

[@bigblockjdam2750]

Make sure steel is clean and rust free. Also the same for the earth.. it's a plasma cutter not a rust cutter..

[@whatyousaidbud]

So it doesn't cut rust, it cuts plasma? Is that what you're saying? 🤣

[@bigblockjdam2750]

Well, tools are built for people who try to achieve a top repair result. Rust is the result for people who don't t really care enough...

[@farscape3100]

simple if it doesn't work ask for a refund ....to many Chinese firms are sending out faulty items and asking the customers to fix it STOP THERE

[@highoctanegarage4301]

I’m not opening nothing, I would’ve wanted my money back ASAP, they can troubleshoot it.

[@thomaspaineaccountability]

Hvac has group connectors as well just saying

[@regdor8187]

Someone else returned that machine under warranty, after a quick look inside didn't fix it, it was resold to the next sucker...

[@JustPlainRob]

Maaan, you got scammed from Ebay with a broken/tinkered with unit. It's not fair to review the cutter based on a broken unit like that. Yours also has a different case than a lot of these I've seen. Was it older?

[@theotherguy3083]

Needless to say, they refunded me.

[@gussferretti9665]

It looks like a loose capacitor just welded it back on it will work

[@TBI-Firefighter-451]

this is why we always get the extended warranty

[@richardcarew2481]

Using the thickest possible steel causes the overload.. I call it operator error

[@richardcarew2481]

This is for home use... not for cutting new leaf springs for your truck probably... if you intentionally use a piece of metal that stresses your new machine... you do indeed get what you pay for

[@peterhodges9113]

For that money you're taking a punt. It might be good, it might be bad but no point bitching about it. If you want a quality plasma you gotta pay 10x that price at least.

[@theotherguy3083]

Can i borrow 10x from you?

[@kaseycasece1340]

setting is to low / need turn setting up at lease 50 to the max cut or light up to cut 1/2 steel plate this might help !

[@racinford1]

What did you expect with the Chinese working 100 hour weeks.

[@fearnobeer9077]

Iv'e had to fix things right after buying them it's the nature of the beast and you get what you pay for and all that stuff, most times it's an easy fix and you just move on with life, or you can fuckn around packaging it back up and sending it back then the 2 and frow emails and headaches and not having the item you obviously needed...yes it sux but sometimes you just fix it..iv'e told them about it and 99% of the time they give you money back. My cutter needs alot more time for the torch to ingage, you give it 1 second tops ,thats not enough time

[@hopelessnerd6677]

You should not be poking around in there. The fact that a capacitor was loose from the board is your first clue that this thing needs to be taken apart and have the solder connections inspected. Let somebody with experience do it. A hundred volts at 50 amps WILL cook you like a hotdog.

[@theotherguy3083]

Exactly. I didn't understand why those Chinese people wanted me to poke around it.

[@hmoobko]

Hey brother what is a plasma cutter you would recommend under 1k?

[@brianbrown4965]

switch cable plug wire clamp got screw missing

[@Mikeofindy]

The part that you keep calling “thingy” is a capacitor . It’s imperative that it’s soldered to the underside circuit ribbon . Capacitors are very important In the overall scheme of power supply and consumption for the object as a whole. Almost 100% of the time if a capacitor has failed on a circuit board, said border is defunct . Plus, that seller tricked you into breaking it so they don’t have to cover it.

[@theotherguy3083]

Its been refunded since

[@rustyaxelrod]

I have been ordering from Amazon. A few times I’ve gotten the wrong part, didn’t work, or broken in shipment and although it sucks to get held up on a project, I’ve had zero issues getting a return authorization (RMA) online and have been credited back within a few days. No hassle on anything so-far. No discussion of replacement or me trying to fix it. Just return- then credit. No third degree interrogation on what the problem is. You can order another at that point if you like (or if you feel lucky) or order from a different seller. One time I ordered another returned part directly from Amazon (pressure washer pump) and skipped the seller I ordered from the first time. They sent me a pump, basically left handed when I needed a right handed one, I was very careful to get the part number right. The second order (from Amazon) was the correct part which cost $2 more but it came from a warehouse of the original seller. Go figure...While I have been aggravated a couple of times because of the delay, it has worked out ok every time I’ve had a problem.

[@tombrady9385]

Pull the plug first, good idea.

[@elmiguel1869]

I have one like that and I still haven't heard from them and I got mine in June

[@theotherguy3083]

Where did you buy it?

[@elmiguel1869]

eBay

[@theotherguy3083]

Contact ebay and file a complain

[@robertduncan2742]

The clicking is a relay and the piece that you finished breaking could cause the issue but first you should have got a refund even though Ebay pays you back, sooner or later the seller wont be selling

[@davidthompson5108]

For powerplasma cutters I'd rather not get a no-name or cheap design. I spent a bit more and got an everlast powerplasma cutter. It's been trouble-free for over 6 years now.

[@DaleB809]

Thats why i only buy from amazon. Backed 100%

[@jimksa67]

..and twice the cost, with nag ware to go premium all the time thrown in -Amazon can be shady!

[@austinbartose6527]

As a certified electrician I should think you would know plenty about how to fix that machine. As a HVAC technician I could easily deal with it as well and am forced to on all kinds of systems. Not that you should have to, shit you pay for should come working

[@SonofGodly]

ebay always gets your money back ,,,,

[@josephcalvo2384]

All's well that ends well.

[@Z-Ack]

He said he’s an electrician? Please god let him live in another state far away from Me... he seems like the type thatll hurt himself over and over on a job and after the third inspection, i could totally see him stand back and wince while he flipped the breakers on..

[@JT-qf4it]

The hot glue is applied to keep them from shaking loose during shipment. The clicking you were hearing was the air valve relay opening and closing. I find those China machines a crap shoot. Some are bad out of the box and others will go bad.

[@dominiquepilon3980]

JUST SEND IT BACK ! ITS FREE SHIPING ,AND WARANTY

[@richmcgarvey4118]

I bought the 3 in one unit. The only thing that works on it is the stick welder. 9 years and they still haven't corrected it. I have even been in contact with the manufacture same thing as him. Directions how to fix it lol. Needless to say they basically told me to buy parts until it works and they will refund me for the part that actually fixes it. What ever you do if you can't afford to just throw your money away DO NOT BUY ONE OF THESE.

[@haroldwitham2038]

I know that this is an old video but I would definitely would have took the time to Take a Phillips screwdriver undo the bottom board and re sautter That Component Before trying that And I'll bet that was your problem

[@michaelcimkowski5976]

The term is "SOLDER"....... NOT "SAUTTER" Whatever that means!!!! But I agree with fixing the capacitor on the lower board and wouldn't want this guy anywhere near ANYTHING electrical including and especially my HVAC!!!!!!!!!

[@LSturboguy]

wow that's pretty bad maybe that lose bit on it for those people an ordinary electrician know nothing about electronics, should be careful around ebay welders as there not earth so stick your finger in the wrong place can kill you, im amazed the reseller told you to open it up send it back im thinking it was a faulty unit and he on sold it to you especiallyif its got screws missing

[@mdrew44628]

My advice....never open a product up unless you are sure you know what you are doing. You can have lethal current exposure even with the unit unplugged due to charged capacitors. Never poke around a board unless you know the voltage and current potential on that board.

[@jamesgulrich7416]

I bought a used thermal Dynamics 40 in 1995 and it's been working ever since. yeah, it was $1250 but I can still get consumables for it!. Don't buy cheap China crap! Where are you going to get replacement consumables at?

[@blakegorlitz7668]

do they give you any further instruction in regards to the middle board? I have an accurate tools brand of the same thing probably made in the same factory by the same people. I got to remove my 6 pin plug and the light stayed off, any idea what to do next?

[@theotherguy3083]

That's all they gave me. I was lucky the took it back without issues

[@brianbrown4965]

in future leave alone as you are a danger to yourself

[@DogSerious]

First of all, it looks like you have it set too low, and second, you're supposed to have a gap between the metal and the cutter nozzle to allow an arc. Just from a first glance observation. Pressing the nozzle directly to the surface would blow it as you've done. A (roller guide) would have ensured the cutter was at the right distance from the metal. You've shorted it out by pressing it directly down onto the surface.

[@racerguy500]

You are assuming that it is a pilot arc. And the Cut50 is not that. It requires tip contact to start. Once you've made contact to start the arc you can back up a little bit and keep cutting. But without contact, it will never start a cut.

[@DogSerious]

@@racerguy500 Lol, no, it still requires an arc, that how electric plasma cutting works. The Cut50 requires a pilot arc!

[@racerguy500]

@@DogSerious LMAO. It requires contact to create the arc. I just told you that. A pilot arc throws the arc by itself. A Cut50 does not. Look it up genius.

[@DogSerious]

@@racerguy500 Lol, how can it create an arc if it has direct contact? You don't know much about plasma cutters, do you?

[@racerguy500]

@@DogSerious obviously you don't know a damn thing about them. There are two types, pilot arc and contact arc. The tip of a Cut50 is not grounded. You have to make contact to create the arc, grounding the tip creates the arc. A pilot arc has a grounded tip which createsv the arc. Educate yourself before you try to sound intelligent.

[@michaelthorpe9560]

oooow!,, not some thing you should be poking around inside,, them things can and will bite you if you get near the high current side!,, if I had been you, I would have flatly refused to open the thing up and would have demanded a refund or a replacement item,, the thing that bothers me now is I just ordered one of them from Flea-bay myself!