Hello. I recently noticed a malfunction on the controller. I have the HS value to 55% with a differential 2.5%, and 1 minutes protection time. For the first 3 days, it turned the humidifier on when the humidity descended to about 49-50%.But now, for some reason the protection time takes way longer than 1 minute, causing humidity to go as low as 28%. I've even set the protection time to 0, but it keeps getting stuck at 'humidity delay' for quite some minutes. What can I do to fix this?
@divitoman2 жыл бұрын
So you have to choose 1 device type for each socket. Cant have more control with a de-humidifier and humidifier on one of the sockets?
@travisdeluca23633 жыл бұрын
Will be using this device in a high-humidity vivarium. Is there any way to disable the alarm for the higher humidity threshold? Even if the device is set at 99%, it will still sound-off every time the enclosure gets misted. Is there a way to disable the HAH (Humidity-Alarm-High) alarm? If not, what would you recommend we do in order to mitigate the beep every time?
@ElitechTechnologyInc3 жыл бұрын
Hi, thanks for your inquiry. You can set the humidity value to the minimum. Once it alarm, just press any button to mute it. Then it won't alarm again.
@armystrongmom2 жыл бұрын
I’d avoid! There’s way too many other options to be stuck with this junk!
@armystrongmom2 жыл бұрын
Just ask about my personal experience with this company!
@vincentbozik4950 Жыл бұрын
@@armystrongmom What would you recommend as a better option? Mine is flaking out. I've been awake since midnight thanks to random errors popping up on the screen and triggering the bi-bi-biiii alarm.
@jacobbuller90515 ай бұрын
Can the beeping be disabled for the alarm? I just want silent notifications.
@doubleprimary6811 Жыл бұрын
I cannot connect my device to wifi, reset it, waited, nothing. Keeps telling me it’s unable to connect. My internet is 2.4ghz and the router is legit 5 feet away near a window and it’s still not working. Reset it, Unplugged it for 30 minutes and tried re setting it up and still nothing.
@EliteMobileSolutions6 ай бұрын
I cannot get my device to link up to my app and or Wi-Fi.... Plz help
@Carlodag11 ай бұрын
good morning, it is possible to connect this device to home assistant
@carlosruiz-wy3bt Жыл бұрын
I gave this to my friend so he can use once I was done with it. But for some reason it’s not letting him connect to WiFi. It says THIS DEVICE IS ALREADY IN USE. I DELETED MY OLD ACCOUNT. but still don’t let him connect. Any idea on resetting
@gzusrlz10 Жыл бұрын
I got 6 of these and set 2 up with minimal issues. When I went to set the next ones up, the units flash to r2.1. I can’t get it to do anything when it does this.
@JValenzuela-he2si Жыл бұрын
Did you ever get this resolved. I have had this issue with several of my controllers and it happens when attempting to setup wifi.
@scphayden2 жыл бұрын
My space heater will not turn on when temp falls below set parameters. Any idea if I’m doing something wrong or have it setup wrong?
@ElitechTechnologyInc2 жыл бұрын
Hi, did you enable protection delay on your device? When the protection delay is enabled, you could see the heating icon flash.
@scphayden2 жыл бұрын
@@ElitechTechnologyInc how would I enable protection delay?
@eldin8993 жыл бұрын
Basically having the same problem the first person described. I’m using the device with my rainbow boas vivarium and her humidity is set around 98%. the device itself is pretty darn reliable but the alarm is driving me absolutely insane. When you say set the humidity value to the minimum, could you go into a little more detail? I’m a bit confused.
@ElitechTechnologyInc3 жыл бұрын
Hi, the HAH (Humidity-Alarm-High) alarm can't be disabled now but we will add this function in the near future. If you set the HAH to 99% and still get frequent alarms due to the high humidity fact. We suggest setting HAH to 5% if you don't want the alarm at all. So the device will alarm once and you can press any button to mute the alarm. It will keep showing an "EAH" error to remind you of the high humidity alarm and you may ignore it. In this way, the "beep" alarm sound won't go every time.
@eldin8993 жыл бұрын
@@ElitechTechnologyInc okay I understand, thankyou so much!
@ShroomDaddy7073 жыл бұрын
@@ElitechTechnologyInc has there been any progress on adding this feature?
@cathalmire3 жыл бұрын
what all items can you use this with? im looking to cool down a aquarium tank
@ElitechTechnologyInc3 жыл бұрын
Hi Rana! Yes, this product can be used for aquarium tank.
@EliteMobileSolutions6 ай бұрын
I give the video 9/10 Could have been a little bit more informative on the setup and installation as silly as that sounds Taking mine I know you got to keep the viewers engage so you can't have a 30 minute video but maybe give the option for a more in-depth video at the end of let's say a short and compounded video
@JingaBBB3 жыл бұрын
When I go to wifi it says “closed”, it won’t let me click in wifi to add it even though I’m connected. Reset the wifi not seeing an option to do anything with that, recommendation?
@ElitechTechnologyInc3 жыл бұрын
Hi Bob! To reset WiFi, please press and hold the "SET" button and down arrow button until WiFi symbol flashes.
@JingaBBB3 жыл бұрын
@@ElitechTechnologyInc I have but no help, may be a weak signal where I have it not sure will test closer
@ElitechTechnologyInc3 жыл бұрын
Please take a short video on how you try to re-configure WiFi and send it to our support email address (support@elitechus.com). Our team would help you.
@scubamikefromohioАй бұрын
Make sure your location is on.
@JValenzuela-he2si Жыл бұрын
I own 4 of these and they work no problem at all with Wifi. They run my business. I just ordered two more of the exact same model and they turn on just fine out of the box. When I try to configure the units for wifi through the app something happens and they start rebooting themselves in an endless cycle. There is no way that I can find to get of this problem. I returned them to amazon and got replacements and the same thing. Did something change or I can getting faulty units over and over?
@jaayjaay8132 жыл бұрын
If I don’t change the settings will the alarm still go off for any reason?
@ElitechTechnologyInc2 жыл бұрын
If you don't change anything, the device will alarm based on the default settings. You may check the default setting in the manual.
@ymmijb.91043 жыл бұрын
Just received this item from Amazon, what is the ideal complete parameter setting for my incubator for chicken eggs?
@ElitechTechnologyInc3 жыл бұрын
Hi, the ideal temperature is 100.5℉, and the temp differencial could be 1℉ or 1.5℉. But the humidity setting depends on the day. It seems that the humidity requirement differs between day 1-17 and day 18-21.
@michitos42032 жыл бұрын
Cómo se puede configurar o hacer algo al respecto es muy pero muy molesto que mandé error del sensor y ni mojado está está en una humedad de 40% es fatidioso tener que escuchar el sonido siempre a cada rato ahora que lo usé a una humedad alta va ser un fastidio
@ElitechTechnologyInc2 жыл бұрын
¡Hola, gracias por contactarte! Desafortunadamente, la alarma no se puede apagar. Cada vez que se active la alarma, puede presionar cualquier botón para silenciarla. Para evitar que se active la alarma, puede establecer un rango de alarma de humedad extremadamente amplio, como 99% HR. En este caso, la alarma no se activaría con facilidad y frecuencia.
@michitos42032 жыл бұрын
@@ElitechTechnologyInc Ya está el parámetro 99% pero si suena sin ni siquiera tener una humedad alta suena cuando tienen 40% es más suena sin estar en un lugar de humedad es muy molesto que el sensor siempre este fallando y mandé error del sensoruy pero muy molesto ya estoy en un punto de volarle la bocina porque el día que necesite que esté a un 90% de humedad va estar peor si ya está así de fastidioso
@joaquinbermudez58072 жыл бұрын
Hello , has the device needs calibration every 6 months or every year ?
@ElitechTechnologyInc2 жыл бұрын
There's no requirement for the calibration interval in fact. You may send the device to your local calibration center to for re-calibration when you doubt the accuracy performance.
@coreywilliams24392 жыл бұрын
Can we please get a silence button for all alarms in the app or a update to the controller every night my alarm goes off for a sensor error or humidity alarm it is very annoying the product works but I feel like it would be even better if we could get mute all alarms in the app or as an option on the controller itself I’m almost to the point where I would pay real money it drives me my wife my dog and guest insane
@ElitechTechnologyInc2 жыл бұрын
Hi Corey, yes, you can get mute alarms. You could contact us via email at support@elitechus.com ( please send us the device software version number ). Thanks.
@robbiekeusch65502 жыл бұрын
How do I get rid of the hudifiying delay?
@robbiekeusch65502 жыл бұрын
I powered the device off and on FROM THE APP and that cleared it. Thank you and you’re welcome lol
@ElitechTechnologyInc2 жыл бұрын
Thanks.
@mikebriand50962 жыл бұрын
Can you attach an inline fan to this? Like for a grow tent
@ElitechTechnologyInc2 жыл бұрын
Hi, Mike! Yes, it could work with a fan.
@diegopercoco74653 жыл бұрын
This controller have a Web API?
@ElitechTechnologyInc3 жыл бұрын
Hi Diego! Yes, the web-based cloud platform portal is www.i-elitech.com/loginAction2.do?method=login
@diegopercoco74653 жыл бұрын
@@ElitechTechnologyInc Good! But...if i want integrate the controller in my webapp, can i change setpoint with URL request?
@Epicjib2 жыл бұрын
@@ElitechTechnologyInc This link is dead...
@xoeminem13 жыл бұрын
Can you mute the alarm?
@ElitechTechnologyInc3 жыл бұрын
Hi, Giina Mariie, The alarm can be muted by pressing any button when it occurs. May I know which alarm you want to mute, temperature or humidity? If you don't mind, please give us a short description of your application scenario so we can offer better suggestions. Thank you.
@xoeminem13 жыл бұрын
@@ElitechTechnologyInc Can the alarm be permanently muted so that it doesn't go off at all?
@ElitechTechnologyInc3 жыл бұрын
Yes, we are adding this function and it will be available soon. Please contact the seller for further service. Thank you!
@MattLozoya3 жыл бұрын
When adding wifi it just tells me device ID doesn’t exist.
@ElitechTechnologyInc3 жыл бұрын
Hi Matt, could you please send the GUID number of your device to our technical support email support@elitechus.com? Our team will help you.
@420BudNuggets2 жыл бұрын
App doesn’t send me the god damn code!!! Can’t activate account and customer service is a fucking joke!
@ElitechTechnologyInc2 жыл бұрын
Hi, we are really sorry for such an inconvenience. Could you please send an email to this customer service platform support@elitechus.com? We will help you figure out this issue.
@jonwlindberg Жыл бұрын
@@ElitechTechnologyInc 9:06
@ekkosm2 жыл бұрын
Maybe link the fuking app cus there are 20 different apps you have for every single device???
@indoorharvester3421 Жыл бұрын
This thing is about to piss me off I press and hold set and it don't do shit
@Ezzequiel2517 Жыл бұрын
This device has a serious malfunction, it gets stuck on 'humidifying delay' for long periods of time (even though you set the delay to zero), causing humidity to drop to unwanted levels. This is a recurring bug from years back, and Elitech does nothing to fix this problem. Stay away from this brand.
@add-mad53648 ай бұрын
I have this same issue have you found any thing that resolve the issue many thanks if so ?
@ToonPimp20 күн бұрын
This thing is trash! It's interface makes no sense.