EMT Lecture: Communication

In this video Jackson, an EMT and instructor at IMA, speaks about EMS systems.
Idaho Medical Academy prides itself on being the first step in the journey of individuals who are looking to enter the medical field. Whether you’re interested in a new career path or looking to expand your current skills we have variety of courses available for everyone. If you’re interested in changing your life, we have full course descriptions for all our offered classes at idahomedicalacademy.com. If you have more questions for our team, you can send us a contact form via email through our website or give us a call at [phone]. We look forward to your journey beginning with Idaho Medical Academy.
Timestamps:
00:00 Introduction
01:29 Therapeutic Communication
02:37 Age, Culture, Personal Experience
03:34 Nonverbal Communication
05:46 Verbal Communication
07:07 Interviewing Techniques
08:26 Presence of Family, Friends, Bystanders
08:58 Golden Rules
09:35 Emotional Intelligence
11:02 Communicating with Older Patients
14:20 Communicating with Children
16:11 Communicating with Hearing Impaired Patients
18:47 Communicating with Visually Impaired Patients
20:09 Non-English-Speaking Patients
20:50 Mission Critical Communication
22:02 Patient Care Hand-Over
23:40 Written Communications and Documentation
24:47 Patient Care Reports
27:06 Refusal of Care
28:12 Special Reports Situations
29:16 Communications Systems and Equipment
38:02 Communicating with Medical Control and Hospitals

[@brooklynnhall9061]

❤