How do you Install on metal flashing. As I have never seen wood underneath a roof overhang.
@Enbrightenbrand8 ай бұрын
Hi, Darren. The process for installing Eternity Lights on metal and wood is the same. If you have any other questions, our U.S.-based consumer care is also available at 1-800-654-8483, M-F, 7 a.m.-8 p.m. Central Time.
@SawyerScribbles5 ай бұрын
Can anyone tell me how to customize the color combinations? If I hit 2-6 colors, nothing changes and I can’t choose different colors to combine.
@Enbrightenbrand5 ай бұрын
Thanks for reaching out. After selecting how many colors you want for your combination, tap your desired color for the first bulb. Then, select the second bulb in the combo and choose a color. Repeat this process until all the colors for the combination are set. More info about controlling and scheduling is shown at kzbin.info/www/bejne/rGqnk2ZpgMytn7c. If you have additional questions, our U.S.-based consumer care is also available at 1-800-654-8483, M-F.
@pmo1825Ай бұрын
installed my lights and had to make a cut to end a strand. I was only two lights short but i followed instructions and cut a segment making sure there was four pucks left. Placed the lights in the strand and re-plugged the controller, the added short segment will not light up. Any ideas ?
@EnbrightenbrandАй бұрын
Sorry to hear you're having issues with your Eternity Lights. When you unplug the power supply from the outlet, leave it disconnected for a few seconds before plugging it in again. Also, ensure your set doesn't exceed the maximum length of 200ft. including light strands and extension cables. If your lights don't automatically register, please contact our U.S.-based consumer care at 1-800-654-8483, M-F, so we can help troubleshoot.
@pmo1825Ай бұрын
@ Called in yesterday and spent a good amount of time with tech support. My run was about 165 foot and my last piece cut off all but last four pucks. After sometime, we finally figured out that the controller will not accept cut strands. Once the runs exceeded 150 feet. Tech-support says that they are working on an update to the app. All and All I had a good experience with tech-support who was very helpful.
@rawleighman6 ай бұрын
I would love these..............Can you get these for a 240v AU plug?????
@Enbrightenbrand6 ай бұрын
Hi! Thanks for reaching out. Currently they are not available with an AU plug. If you have any additional questions regarding the Eternity Lights, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, M-F, and we'll be happy to assist you.
@JamesBowser-t6k8 ай бұрын
After cutting the additional lights that are not needed. Are you able to use them later?
@Enbrightenbrand7 ай бұрын
Thanks for reaching out. After cutting the lights, the cords cannot be reattached and the lights cut from the strand cannot be used separately. If you have additional questions, our U.S.-based consumer care is also available at 1-800-654-8483, M-F, 7 a.m.-8 p.m. Central Time.
@SpookieGamer3 ай бұрын
I would need around 250 ft to cover my house. How could i do this with and without lost in brightness?
@Enbrightenbrand3 ай бұрын
Thanks for reaching out. The maximum length for one power supply is 200ft. Plugging in a second power supply is required to cover 250ft. After 150ft., there is a slight loss in lumen output. If you have any additional questions, our U.S.-based consumer care is also available at 1-800-654-8483, M-F.
@texastrucksforus99053 ай бұрын
If you splice them how far will each run go
@Enbrightenbrand3 ай бұрын
Thanks for asking. Eternity Lights can be linked up to 150ft. at full brightness or 200ft. with slightly reduced lumen output. If you have any additional questions, our U.S.-based consumer care is also available at 1-800-654-8483, M-F.
@robertproctor42658 ай бұрын
How many lights can be plugged into a single power supply?
@Enbrightenbrand7 ай бұрын
Hi, Robert. Up to 200ft. of light strands and extension cables can be connected to one power supply. When 200ft. of light strands are connected without any extension cables, the set has 144 lights. Our U.S.-based consumer care is also available at 1-800-654-8483, M-F, 7 a.m.-8 p.m. Central Time if you have additional questions.
@GoBraydon2 ай бұрын
How come after connecting every two strands they wont turn on. Unplugged and plugged back in and nothing. All apps are updated. Certified electrician and dumbfounded. Bypassed with close strands and verified strands work and this is only connecting to about 60 feet so far.
@shawnhenderson37502 ай бұрын
Were you able to figure it out? I am having the same issue. Thanks
@Enbrightenbrand2 ай бұрын
Sorry to hear you're having issues with your Eternity Lights. Please call our U.S.-based consumer care at 1-800-654-8483, M-F, so we can help you troubleshoot and find a solution.
@GoBraydon2 ай бұрын
@ yes. I disconnected power supply, plugged rest of them in and held down power button on power supply and cycled through colors and they all came on.
@pmo1825Ай бұрын
@@GoBraydon unplug for a good 20 sec then turn on and cycle thru the colors
@cafealpha828 ай бұрын
Costco has a good sale on this. Anyone tried? Cant find a review
@thalastboyscout958427 ай бұрын
They’re fine for basic permanent lights. The problem is the app is basic compared to Govee or Eufy . It doesn’t have the customization or as many presets as those have.
@8murphster8Ай бұрын
Minleon or jelly fish is far superior also more expensive
@MonikaKnudsen5 ай бұрын
1533 Bosco Ridge
@CarolHuezo-z9o4 ай бұрын
Herta Way
@Truthbomb9185 ай бұрын
Mounting each individual light by having to first screw it in was not a good mounting option for anyone not living in a bungalow
@Enbrightenbrand5 ай бұрын
Thanks for the feedback. The mounting brackets also include double-sided tape if you prefer that option. However, using the provided screws offers a longer lasting, more reliable installation. If you have any additional questions, our U.S.-based consumer care is also available at 1-800-654-8483, M-F.
@marlin30883 ай бұрын
@@Enbrightenbrand Having the option of mounting using screws, double sided tape, or both is why I went with Enbrighten.
@mattjohnston2342 ай бұрын
I'm going to get so.e rain gutter hooks and some other things to attach it. I don't own My home so.....lol
@thelostoneme4 ай бұрын
I see how every video on KZbin doesn’t show a video how the light looks in real on home.
@Enbrightenbrand4 ай бұрын
Hi. If you'd like to see how the eave lights are installed and how they function on a home, check out drewpow's review on Instagram. Here's the link to his Instagram video and review of the Enbrighten Eternity Lights: url.us.m.mimecastprotect.com/s/lqPcCyPnj5FNZBQ8HZfpFxQv_m?domain=instagram.com If you have additional questions, our U.S.-based Consumer Care is available at 1-800-654-8483, M-F.
@thelostoneme4 ай бұрын
@@Enbrightenbrand I would like to see how they look like when turned on at night, in a video.
@Enbrightenbrand4 ай бұрын
Hi. Here are some additional videos and photos for you. 1. kzbin.info/www/bejne/hYKrm3iGa6mahdU 2. instagram.com/reel/C9ANsp-qmGL/?igsh=MW12ZTE1ZnB2azh1eQ== 3. instagram.com/reel/C67VlhNtOhS/?igsh=MXdnZm5ha3pzNWRreA== 4. instagram.com/reel/C9lZQi5stkM/?igsh=MW0zcTlhcnR4YXppeA== 5. instagram.com/p/C8K44POSc7n/?igsh=cThqM3ByNHkwcXR1 6. instagram.com/p/C-IOImWRnz9/?igsh=cDA3dzYzOWVhdGR4
@SharonLopez-f8q4 ай бұрын
Maribel Stravenue
@MaddieBreeze-nl7plАй бұрын
@EnbrightenbrandАй бұрын
Hi, Maddie. If you have any questions or need assistance, we're happy to help. Our U.S.-based consumer care is also available at 1-800-654-8483, M-F.
@RhondaBotos-x2w4 ай бұрын
Ilene Tunnel
@DouglassSebastiane-d7p4 ай бұрын
Leonard Plains
@HarlandFraizer-y3x4 ай бұрын
Langworth Groves
@RussellFlaherty-j1y4 ай бұрын
Kessler Gardens
@LeroyBrimley-v2c4 ай бұрын
Javier Fort
@LarryRisk-b3r4 ай бұрын
Friesen Passage
@RobbinsDeQuincey-q7c4 ай бұрын
Deshaun Point
@ColeridgeJoan-c5m4 ай бұрын
Hammes Haven
@MacBelle-p1w4 ай бұрын
West Centers
@DavidGrey-v1e4 ай бұрын
Wunsch Stream
@boltonslovecurseАй бұрын
Terrible mounting process
@EnbrightenbrandАй бұрын
Thanks for the feedback. Eternity Lights offer two mounting options. The double-sided tape on each mounting bracket can be used for a quick process. For a more sturdy, long-lasting installation, the included screws reinforce the double-sided tape. If you need any assistance, our U.S.-based consumer care is also available at 1-800-654-8483, M-F.
@MrThe1234guy9 ай бұрын
I'll stick with govee
@jaymo90856 ай бұрын
Please explain.
@8murphster8Ай бұрын
Govee is also a cheap lighting option that’s not going to last long. As an installer I’d recommend jelly fish or minleon if you want something professional.