EPH controls thermostat combipack 4 instructions user guide demonstration

[@Bazzle2105]

Thank you so much. Very clear and helpful. Just moved in and had no instructions. This saved me a lot of stress trying work it out on my own.

[@octipuscrime]

Thank you! Ive just recently got my own place and ive got this installed. I learnt more from your vid than the instruction manual. 😊

[@nikhilsolanki883]

Thank you just moved into a flat and no instructions were left for us, this has helped a lot to set the temperatures properly.

[@IoanaEnea]

Thank you for this! I was using “auto” like the “manual” function and I thought I was loosing my mind !

[@jeanthornton2235]

Sorry, but I've been so stressed. Please excuse my manners but, I really am grateful for the info, especially as my husband expects me to sort it. I will try tomorrow, and hope I really can sort it. Thank you for trying to help me. Let's hope I don't let you down.

[@petegasguy]

Whats your email i’ll drop you a message… you can reply with some pics and i’ll take a look at them for you

[@richardmechen2965]

BRILLIANT VIDEO. Unlike the manual it actually showed me what to do in plain and simple language. Well done.

[@Leeroy6572]

No instructions when we moved in so watched this couple times n helped a lot, cheers pal👍🇬🇧

[@tyronerodrigues8138]

Smashed it - ace video - direct and to the point - appreciate the time and effort to make this and has saved me a confusing end to the evening trying to get my heating on without having to wake up to do it. Respect

[@Kitkat06-p6x]

Very helpful video, thanks for taking the time to do this for others! Much appreciated

[@Carol22440]

Yes thanks for video help I've never used gas heating before.

[@DubbleH27]

Just had a new WB boiler, and this EPH Controls, fitted. As you say, thermostat control instructions are not great! Your video did the job for me - in Belfast. Thanks Pete, much appreciated.

[@petegasguy]

You’re welcome H. Have a good one

[@lyndaJcats]

You had an instruction manual? I didn't when we had new boiler and CH fitted last month,

[@TheVeemac63]

So helpful and simply explained thank you so much as the leaflet was as clear as mud 😊

[@petermayhew7953]

6

[@victorsandall3073]

Your lucky, I didn't even get a leaflet - just told to leave it alone. It's costing more than my previous arrangement, and that left much to be desired.

[@bassicuk1986]

Just moved into a new house in the middle of winter. Didn't have a clue how to work this. Now you've taught me, it's very simple and effective. Thank you so much 😉

[@petegasguy]

Happy days! Hope the move went well.

[@richardhodgson7443]

Hi thanks for video, can you briefly explain when setting times on and off for auto, what if you don’t want it to come on during the afternoon. For example only on in the morning and then again during the evening; what do we do with setting 3 and 4? If that makes any sense sorry.

[@petegasguy]

Just set them to come on and off at the same time or something… or keep the temperature very low

[@lesleyhalligan9068]

Thank you so much. That was a really helpful video. Our fitter didn’t really have a clue!

[@petegasguy]

Sounds about right! Glad to have helped…

[@katebowes1]

Oh thank you someone who actually explained it properly 😂 I was lost I didn’t no how to make it go in at 3am for only 20 minutes and then turn off at 3.20 cause on number 2 there is still a temperature you have to set and that lost me I thought why am I setting a temperature for the time it’s going off 😂

[@petegasguy]

Glad to have helped kate - hit the subscribe button and i bet one day i’ll say something else semi-useful! Have a good one

[@katebowes1]

@@petegasguy I will do it now 🥰

[@pluckerpick]

There is nothing simple about this controller , that's why I am watching your video (;-)

[@corinneledgway7818]

Great video, helped me set the timer ready for the weather getting colder. I have had it over a year and kept using manual control because I didn't really understand the instructions to set timer...I still don't know how to skip the 3 and 4 as I don't have heating on through the afternoon when I'm at work, this is the only thing that the video didn't address. So I have had to set an afternoon timer that I don't really want. Otherwise it's great 👍

[@petegasguy]

You just set the ‘unwanted’ slots to a low temperature… then boiler wont come on. Didn’t think to address it tbh - oversight on my part

[@corinneledgway7818]

@@petegasguy Thankyou that's great. Grateful for the reply.

[@christianasampson2852]

Thank you so much, had a Baxi fitted last week my previous boiler didn’t come with a temperature box so I didn’t know what I was doing. It came on at 4am, I have fully understood your video and managed to get it off woman flush mode 😳

[@petegasguy]

Lol… great comment! Glad to have helped you out… my better half has those ‘flush modes’ too… along with many, many others!!

[@christianasampson2852]

@@petegasguy 😂😂😂😂😂😂😂😂😂 admit nothing deny all,,,you can't be blamed for anything haha

[@linnet.5886]

Really helpful video new system installed this week you have answered all my questions!! Brilliant 👍

[@petegasguy]

Linnet. glad to be of service! pete www.combicert.co.uk

[@Liddypool]

Thank you so much! Heat was always on even in summer and the instructions are terrible as you said! The temp to come on at was too warm so it was always on! You explained it nice and simply, thank you.

[@petegasguy]

Liddypooldave top man - glad to have helped. more useful videos to come so feel free to subscribe

[@ptomallen1]

Thanks

[@marge2225]

Thank you for taking the time to do this.

[@mdalomgirhossain8754]

Thanks for your video. That's helpful. Could we make it connect to my mobile wifi so that I can control it even if I am at outside.

[@scentered]

Great video - thank you so much. Can you explain why it's necessary to programme an OFF temperature please?

[@petegasguy]

Suppose its easier for people who want their heating off in the summer or just going on a holiday

[@scentered]

@Combicert Gas it's OK, I found the answer. Unlike other timers, this doesn't have an "OFF" time. It only has a higher of lower temperature. So, setting a low temperature for when I want it to turn off will do the trick !@

[@DW19895]

Hi, did you say there was a frost setting to protect pipes if you’re away etc ? Been -5 here all week and away from home for a few days.

[@Farah-wy6oi]

This video was so useful, thankyou! Recently my thermostat is showing a much higher temperature than what the actual temperature is in my home, it is not positioned near a window or a heating source, would very much appreciate any advice!🙏🏼

[@Crukren89]

Ive got the same problem. Did you find a solution ?

[@lauren.x.7459]

I don't know if I'm going to be answering my own question here but... I have set the auto to the times I want, but the no6 seems to be keeping the boiler on. I want it to turn off at 8:00 PM. To make the boiler go off ready for the next morning, do I need to lower the temperature right down so it goes off and stays off until the morning when it's set at 6:45? 🤔

[@petegasguy]

Boom. Nailed it. Just drop number 6 to a temp that is comfortable for sleeping (i’m about 16 degrees ish..). Then it wont be too cold.

[@lauren.x.7459]

@@petegasguy thanks so much! I don't like having the heating on overnight so will set it to the lowest so it doesn't come on at all 😊 you're instructions are so much easier to understand than the booklet!

[@maxsplayszepeto]

Helpful video ❤ How do I unlocked the thermostat to enable it to function again, there is a locked🔒sign on the screen and as such it stopped working, took out the battery and after a while put it back on but the screen still showing it’s locked and still not working

[@northerngun9297]

Hi. I have this boiler and if I put it on auto it says ou ER and the temperature shows over 19 degrees but it's colder than that. Any ideas thanks

[@JoanneCoughlin-i2o]

Video really useful. Can you advise how to unlock the controls please

[@petegasguy]

Hold plus and minus for 5 seconds

[@mhonda0610]

Very helpful. Well explained and easy to follow. Thank you very much. 👏👏👍

[@RoyJackson-q9k]

Hi nice video. Could you tell me if I was going out on a Friday how I would set it just to come on that day just before I come back .

[@petegasguy]

You cant on this one… wont allow individual days

[@sarahbunting62]

Brilliant, helpful, my plumber sent me this, thank you

[@petegasguy]

Tell him it’s £10 a share 😂😂

[@sarahbunting62]

@@petegasguy I will!😆

[@paulhogarty]

Thank you, I changed batteries and couldn't figure out how to change time.

[@thoughtfulsd]

my EHC combi boiler has its own program in the main body. Which does it follow? The one on the main boiler body or the one in this remote. I have seen that even if i put the remote on manual mode from 10 am to 11 am , if the program in the main unit does not have the central heating program from 10am to 11am the boiler does not swtich on , even though the fire symbol comes on in the remote. Can you help ?

[@hayleygoodhew674]

Thank you this was really helpful. Can I ask I’ve used the programme function and set it to 21.0 when it’s on and 18.0 when it’s off. Is it more cost effective to set it to a lower temperature when it’s off? Or is 18.0 okay, I just thought it would be more expensive to set it really low when it’s off and then it has to work harder to get it to 21.0 when it’s on.. hope that makes sense? Thanks!

[@petegasguy]

Good question… and one you could probably answer by taking meter readings to see the difference. I guess there are lots of factors at play when finding out how long it takes to increase temperature in a home and it’d be just about impossible to answer on here. Depends on house size, ventilation, windows, rad sizes, doors… etc etc. I tend to set mine at around 15 when not at home and 20 when at home… but heating your home when you’re not there is probably a bad idea - in the majority of cases. Pete

[@geordieman100]

Brilliant video much better than the leaflet, Thanks

[@noelmoore9409]

THAT WAS GOOD VIDEO TO WATCH VERY SIMPLE AND UNDERSTANDING IF ONLY OTHER PEOPLE MAKE THERE PRODUCTS AS EASY TO LOOK AT AS THAT GREAT

[@petegasguy]

Noel Moore cheers dude! hope it helped. have a good one

[@sagea6207]

Thank you so much for this beautiful video. I noticed that my EPH control does not make the clicking sound when I press MAN or off, and hence, my heating does not come on. I reset it, yet there is no difference. Please, what else can I do?

[@petegasguy]

Hmmm… sounds like an issue with the receiver to me… assuming the temp is set high when you hit manual? Have you turned it right up to it’s maximum? I’d probably do basic checks such as the pressure on boiler etc… before looking at wiring/replacing receiver though.

[@jacquelinemaitland7603]

Done that the only way the boiler is going on is when I press the button beside the boiler and it turns green ,it doesn't go off either when I press manual and put the temp up

[@briangarner81]

Great video just what I needed

[@JohnDoepoops]

What does holiday mode actually do ? Does it completely off the boiler or does it allow the boiler to still come on for a little while ?

[@nickking2491]

Hi, does the remote have to be near the boiler as ours is in the bedroom and the remote only works when it’s near the boiler?

[@davidleonard6336]

Hi my mothers home all day nearly . is it possible to have the heating on in the morning and maintain say 20 degrees and at night 12 degrees every 7 days

[@jimmyneedham4346]

What do you do if you only want it on once in the morning and once at night ?

[@petegasguy]

Set it to come on and off at the same time for other slots

[@jimmyneedham4346]

@@petegasguy Thank you

[@janetclarke5843]

Great video, thank you so much.

[@petegasguy]

Thank you janet… have a lovely weekend

[@abbasloverboy]

Thanks very much really helpful video 👍🏻👍🏻

[@Myfabulous100]

Brilliant, does the job perfectly 👌

[@JonnyBGood12]

Great video.....thx for posting it...much appreciated 👍👍

[@friedabelton5742]

Thank you for your reply ! So I don't have to have on auto setting times ? Just manual on and off ? easy !!

[@petegasguy]

Exactamundo.... put it in manual mode... then set your temperature.. the thermostat will do as it’s told.

[@lindamartinez9438]

Hello, what does it mean when the water is hot and working but the heating does not come on be it in auto or manual, please? Any ideas? Im struggling to help my lady with her heating 😩

[@friedabelton5742]

Fantastic !! Great video easy to follow! Now I know 😊 Many thanks for your reply. 👍

[@appletreeappletree3605]

How do you set the times moving from Monday to Sunday ? Pls

[@petegasguy]

All in the video

[@jameshole6629]

Hi all I just got this system it's ok but does anyone know if you can make the water hot as it set to 5 ,0 Many thanks

[@markgreen1251]

Hi Pete, would you know why my heating is coming on at 3.00am when I have it set in program mode to come on at 5.30am.

[@petegasguy]

My guess would be that the time isn’t set correctly on the thermostat

[@SAzu-rj9qh]

Hello , I have similar one but it broke and I want to replace it , how do I put on the new one? Do I just start using it ?

[@MrUmar83]

What is 0u Er when we press + or - ?

[@iancampbell6296]

Superb video and well explained How do i only use 2 times of the day ( morning on/off and midday on/off) but i dont want to use the 5 and 6 option (3rd on/off setting) on the day? In auto mode Cheers

[@petegasguy]

Hi there. Just set the other slots to come on and off at the same time - they’ll cancel each other out

[@iancampbell6296]

Thanks for the reply 👍🏻

[@raymondscott6331]

What are the switches on the side for???

[@belindadoran4654]

How do you just heat radiator and not water, mines seems to be doing both every time?

[@petegasguy]

Combi boiler? You have a faulty boiler

[@jimhughes2641]

Do you lose settings when changing the batteries?

[@zshzaaab4753]

The radiator upstairs is not working while downstairs is working any advice?? I tried what you explained it was helpful but still not working upstairs!!!

[@sanahmughal230]

Hi can someone help me? Once I’ve set the programme according to the time and temperature I want. Say the room temperature is 21 degrees but in my programme I’ve sent the heating to come on now at 20 degrees? Doesn’t seem to come on? Am I setting this wrong? And it’s on the auto setting

[@petegasguy]

Sanah Mughal well it wouldnt come on as the desired temperature has already been achieved

[@jeanthornton2235]

I cannot override the temperature. I set the times and temperature but even when I press off, the rads are still coming on. I have checked the videos to make sure I am doing everything I should, but it's still misbehaving. It is a new control as the old one has been dropped too many times. The old one works, so no idea why the new one is not doing what it's supposed to do.

[@petegasguy]

Sounds like it may have been wired up wrong, perhaps

[@jeanthornton2235]

It's battery not wired. I have sorted the old one but cannot understand why the new one is not doing what it's supposed to 😢 I press off but the rads are still coming on 😡

[@petegasguy]

The unit is wireless - but there’s a receiver wired to the boiler.

[@jeanthornton2235]

@petegasguy but the old unit works, so, what do I have to do to this unit to get it to work?

[@petegasguy]

A please, thankyou and some more information would be a good start…

[@karincooper519]

Hope someone can answer my question as I reset ours. In the 24H programme, do I only have to set the times and temperatures once as they will cover every day in the same way?

[@christinedzraku2859]

Please can u have it on at all time. Thank you

[@stuartlincoln4943]

Any idea why my auto button does not function and what I can do to correct it please ?

[@sharoncooper6041]

If the temperature falls below the lower (back) temp before the next slot will it come back on early?

[@dawnygw]

So helpful, thank you. Just had this fitted and hadn't a clue. One question if I may, once you've set the times for the auto function and no longer require those times, how can I delete these? So for example, I set number 4 to come on at 10pm and number 5 to go off at 11pm, how do I delete this? Thank you 😊

[@petegasguy]

Justs set the on off time to the same… that’s what i advise customers to do if they dont want to use a particular slot.

[@dawnygw]

@@petegasguy brilliant. That's excellent! Thank you 😊

[@petegasguy]

@@dawnygw no worries. Have a great friday!

[@dawnygw]

@@petegasguy thank you! Same to you 😊

[@georgiarogan8249]

Can you use Wi-Fi to knock it on and off?

[@adeyemiadegboyega1804]

Hi. My EPH controller buttons are working. The screen is up and showing room temperature and date as normal but none of the buttons are working. Could you please advise on how to sort this. Thanks a lot

[@MrMubasharajk]

Great job 👏. Is it possible to make this connected to wifi? If so how to do that . Regards

[@MrDweb]

Is there a quick way to get to Sunday without pressing numerous times through every setting?

[@leahjeal834]

Hey :) when you click auto and want to change the times you have your heating on, what do you do if you only want to set it twice throughout the day?

[@petegasguy]

Set it to come on and off at the same time… or set the temp low for the times you don’t want

[@leahjeal834]

Thank you so much :)

[@susansymmons4850]

I don't want to set" holiday"function,during the Summer,I want the heating off altogether. When my boiler was fitted the engineer told me NOT to use the off button as this would turn off the hot water too. How do I switch off just the heating please?

[@petegasguy]

Press off

[@petegasguy]

It wont turn hot water off if you have a combi…

[@susansymmons4850]

@@petegasguy thank you for that. It is a combi boiler, an Alpha Evoke 33,so it's going to be alright to press the off button during Summer,and not lose hot water? Then simply switch it back to auto,and the timings and temperature etc will be restored to what they were programmed originally ? Just need to be sure.

[@petegasguy]

@@susansymmons4850 yes… a very easy way to confirm is to try it out. But is should do

[@zshzaaab4753]

If I want all radiators working at the same time and same temperature and not off until I switch it off what will be the settings?

[@patmulgrew3637]

Can I just have program set for No 1 and off No 2 only, I don’t want No 3,4,5 or 6, as I can manually do this as needed. Thank you

[@petegasguy]

Just have the rest to come on and off at the same time and they’ll cancel each other out

[@melanieallen3852]

What if you only want the heating to come on twice a day? I tried setting the on and off time the same for say number 5 & 6 but it keeps adjusting them 10 minutes apart. Thanks!

[@petegasguy]

Set the temperature so low that it wont come on… if you dont want it on

[@melanieallen3852]

Amazing thankyou!!!

[@chung319]

Hi how does the copy work plse is it possible you can do a quick demo video on this please I'm not tech savey & the booklet not to clear or if anyone out there can help me Thanks

[@barrysheppard5649]

Excellent... thanks very much. The mystery solved!

[@rebekapearce6589]

Does the boost only go on the once or daily after selected?

[@arweljones1542]

Any idea why the flame symbol is not coming on? When the heating is on the flame symbol no longer comes on. It's hard wired and yesterday i turned the boiler off and since then when the radiators are on the flame symbol doesn't come on. And weirdly heating came on last night even though temp was higher than the setting.

[@WarmoProductions]

I'm getting same but just one radiator is heating up rest of them are off, no flame symbol but every now n then hear boiler start up for a few seconds

[@saranalunga]

How do you take the lock?

[@petegasguy]

Hold plus and minus for a few seconds (7 i think)

[@friedabelton5742]

Can I just Turn the the heating on and off when I want to the temperature it is set at ? Do I need to set the program times . As I am in most of the time. Thank you . It is easier for me .

[@petegasguy]

Well it’ll automatically turn off when it reaches its desired temperature... that’s kinda it’s job

[@jacquelinemaitland7603]

Hi ,I can't seem to get it paired with my boiler to come on automatic ,it was fine then my WiFi was off for a week and it won't now pair

[@petegasguy]

This one doesnt run off wifi. Check date and time are correct and correspond to the times in your programme

[@jacquelinemaitland7603]

It's def right date and time

[@petegasguy]

Ok. Press the ‘man’ button and turn the temperature up… does the boiler come on? Turn it down - does the boiler go off?

[@janeh3842]

I'm really stressed. Trying to reset.the thermostat, following instructions in manual. Press OK and every time it reverts to the previous settings. Think I'm going mad!

[@iancook620]

My EPH was bleeping as the temperature was getting near to the setting set. Can you give me any info on why all else seems fine.

[@GillianHesmondlagh]

I have tried to put the timer on manual but it's not coming on

[@katebowes1]

What is the thing that’s not shown on yours but it’s always on mine it’s above the flame 🔥 looks like a signal thing?

[@petegasguy]

Just a ‘connected’ signal - this one wasn’t connected to anything wirelessly... so it was probably searching for the receiver which is connected to a boiler

[@katebowes1]

@@petegasguy thank you so much for replying straight away xxx

[@asanteedward9539]

That was brilliant, ur video was really helpful.

[@andrewtough1134]

So when it’s in manual and the flame is on. Once the flame is gone Does the thermostat switch off once it has hit the temperature?? Like I mean once it hit temperature my heating goes off and if it fall below temperature my heating will come back on? Or is the heating constantly on when it on MAN mode?? sorry really new to this I watched and set the time and date perfectly but unsure of the above question

[@petegasguy]

Yes - when it reaches temperature it will knock off… it will then refire when the temperature drops. Manual… if you set it to 20degrees 24/7- it’ll try and maintain 20degrees 24/7

[@andrewtough1134]

@@petegasguy thank you

[@davidstewart4641]

what does the copy button do ? just thad one installed asked the gas engineer to set it up monday to sun same times each day but does not seem to be working more so when room temp drops combi does not come on the maintain room temp ??

[@ljaynature800]

after working for 6 months it has now lost wireless signal. how do i connect it to the receiver again? I don't find eph instructions very clear

[@petegasguy]

ljay Nature hi - send me a message at [e-mail] and i’ll ping over some instructions with reconnection directions. pete

[@ljaynature800]

@@petegasguy thank you :)

[@jake0r]

@@petegasguy I also have this problem but the reciever seems to be making a bit of a crackling noise, doesnt seem to connect properly and doesn't fire up after altering the temp for it to kick in?

[@petegasguy]

@@jake0r sounds like a loose connection within the receiver. Power off - pz1 screwdriver and check all connections. Check power is definitely off before commencing checks

[@jake0r]

@@petegasguy I'm 95% sure that is the case now that you've confirmed it, I'll probably be better off contacting the installer as I'm not very handy and have no ability to fix it myself

[@redsquid675]

My control unit is frozen, not locked, any idea how to get it working? Tried replacing batteries, and tried the + and - for 10 seconds, nothing….help

[@petegasguy]

There’s a ‘manual’ button on the receiver (connected to boiler…) press that. Without being there it’s hard to know what to do tbh

[@corbyhacker5442]

How do I have it programmed during the week but not on the weekend please?

[@petegasguy]

Just turn temp really low during the week… then what you want at weekend. Manually override it during the week

[@DubbleH27]

Hi Pete, sorry to be a pain. One question. I have the control on MAN to adjust as required for temperature. Every night and morning do I have to *reduce/increase* the temperature, OR, can it be set to be OFF at 1030pm and ON at 7am?

[@petegasguy]

Manual - it does what it says on the screen... Sounds like you want to make a programme for it to follow. So i would set it to schedule and make a programme for it to be on an off at those times... you can still move temp up and down when on a schedule with the override

[@DubbleH27]

Thanks, I've done that, over and out, thanks for your help.

[@bagherihelen]

Hi, could you please help me how to change the date? For example now is Saturday afternoon but on the controls shows Tuesday Thanks for your video

[@petegasguy]

All in the video

[@veronicabamfield2102]

I need to know how to set the time, these instructions didn't really explain it. I tried to follow but it didn't give enough information. I still haven't managed to set the time. Has anyone managed to find any instructions that explain in detail how to set the time?

[@petegasguy]

The video LITERALLY shows you how to set the time… like literally exactly what buttons to press.

[@jay69mi]

Thanks for the instructions, the only problem I have is I can't set the time from pm to am for example, 23.00 to 2.00.

[@petegasguy]

Well that would be the following day - so have it on until midnight and then your first slot the next day will be midnight until 2am

[@brianwinward8015]

when changing the batteries do i have to start again with the programmes

[@dmthornton8941]

Really well explained. Thanks.