Epson EcoTank ET-3830 | Filling the Ink Tanks

Learn how to fill the ink tanks on the Epson EcoTank ET-3830 printer.
Questions? Visit epson.com/support/et3830 (U.S.) or epson.ca/support/et3830 (Canada).

[@susanthibault9011]

Hello, can I use sublimation ink with the ET 3830? Thank you for your help.

[@epsonamerica]

Hi, Susan - using your ET-3830 for purposes not intended (dye-sub printing) automatically voids the warranty.

[@susanthibault9011]

@@epsonamerica What Ecotank printer would you suggest for sublimation printing thank you for your help.

[@epsonamerica]

@@susanthibault9011 - Here is our line of Dye-Sub printers. Since you were considering an EcoTank, I'd recommend the SureColor F170 under the StartUp offerings. epson.com/dye-sublimation-printers

[@charlesb7204]

How do you get to the cartridges to remove the ink for sublimation ink?

[@epsonamerica]

Hey, Charles! Sorry for missing your question. The ET-3830 doesn't use ink cartridges, it comes with bottles of ink. That being said, if you use sublimation ink instead of the ink intended for the printer, you automatically void the warranty.

[@charlesb7204]

@@epsonamerica thank you understood

[@bravomike101abn]

How do I charge the ink jet heads if I screw up and miss that step? I've tried to reset data to default and restart the printer, but can't get the screen that says "See the Start Here bundled with the printer or on website to complete initialization."

[@epsonamerica]

Hello! Please call our Support Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@frxdy5941]

Yea i just made that mistake too dont know what to do😭