Epson EcoTank | Cleaning the Print Head via Windows

Learn how to clean the print head on your Epson EcoTank printer from a Windows computer.
Questions? Visit epson.com/support (U.S.) or epson.ca/support (Canada) and search for your product.
Note: The ET-8700 does not include the Power Cleaning or Power Ink Flushing feature.

[@trying83]

Power Cleaning finally cleaned the system comprehensively. Thank you very much for the excellent solution.

[@johns3880]

Excellent , simple and informative. Much obliged.

[@camiflor]

I have an Epson ET2760, and cleaning the print head via Windows totally worked! I am so glad! Thank you!

[@LilCyp]

I can't belive this worked. I have tried everything prior to this. Thank you!

[@ioanamermeze7795]

I can't manage to perform the Power Cleaning. I don't have the icon in the taskbar. There's no way to do it otherwise. WHY MUST THIS BE SO COMPLICATEDDDD?!....argh

[@TenieshaGregory-en9kx]

I don't have the icon in my task bar neither, how did you manage to do it?

[@paitynsmommy17]

​@@TenieshaGregory-en9kxI need these details too! 🤦‍♀️

[@paulmaister]

Thanks a lot. I power-clean did it for me. Your video was a BIG help!

[@user-sx5rf7oy9j]

How did u get the epson app thing

[@lunaaxmoon3078]

GOT SOME FEW GAPS BUT AFTER PERFORMING THIS THINGS ARE NOW FIXED REGARDING WITH ALIGNMENTS. THANK YOU!!

[@lauriecaforio9295]

Thank you so much. This video was so helpful. Turning my printer off for 12 hours now!

[@mariacheung647]

Thank you, that was very helpful.

[@RizasExecutive]

Thank you so much. Power Cleaning Solution finally cleaned my printer

[@itsnelson123]

Worked with my L3110 Printer Scanner. Thanks

[@fikadaim6796]

wow that is great madame, thanks for the tutorials. keep it up.

[@euwws]

Very helpful. Thanks!

[@palmtemple]

Finally, finally, finally an easy comprehensive tutorial. Thank you.

[@juergenstenzel7300]

thank you, was very helpful

[@D7om79]

Thank you this was helpful

[@hazirahanis6631]

Very helpful!! Thanks!!

[@gauravbisen7109]

Thanks Epson..this really helped:)

[@alingvlog8422]

Thank you for your help madam..

[@aadharcounseling3479]

VARY NICE THANKS HELP FULL

[@ingrid7843]

I was trying to hold down the triangle button and turning it on, but it didn't work. Good tutorial, because this one works!

[@RDD277]

Thanks a lot!

[@closerwinner]

which app are they using? I don't have this app on my app tray

[@yacoubzureikat5542]

it worked! thank you!

[@epsonamerica]

Great!

[@stephanguilloux3023]

Was not printing anything in black (all others were OK). After 2 attempts, all is back to normal. Thx for this comprehensive tuto.

[@epsonamerica]

We're happy to hear the video helped, Stephan - Happy printing!

[@queenjoycefaner3989]

How about when there is no yellow color when you do the nozzle check but my yellow ink. Level is still high

[@kshanmukpandu]

I also have the same issue, have you find the solution?

[@cindymichelle4]

I have this issue as well. Only yellow isnt working. Has anyone found a solution?

[@kshanmukpandu]

@@cindymichelle4 run head cleaning for around 5 times continues and do nozzle check everytime

[@healer1000040]

Check yellow pipe not is twisted near tanks

[@wesleyr]

Same here

[@waralaxmiapmukankpm-guru4768]

thank you

[@privietandrey999]

Thanks !

[@ellona3645]

Don't have gaps but my problem is there's black ink on magenta, cyan & yellow. So weird. How to fix this?

[@theone-swta]

Power Cleaning finally cleaned the yellow nozzle. It also seems that Epson has fixed the latest update that i have been trying to install for a year... L450

[@atlmoney2380]

power-clean worked for me. mine was printing absolutly nothing and a blank paper was coming out. 3 times head clean didn't do anything but power-clean just fixed everything. ET2750.

[@quick247]

How to clean the paper guides or rollers? There doesn't seem to be any option in windows to do so. My Epson ET-2711 is not able to pull the paper from the feeder. It always skips few centimeters which results in offset printed text. When I'm printing multi page docuemnt, some pages/papers are pulled by the roller correctly whereas others are not.

[@epsonamerica]

Hi, Patrick - the Epson ET-2711 is not a US model. Please visit our global website to contact the Epson team nearest your point of purchase for regional product support. Here is the link to assist epson.com/?_re=1

[@lissysibichan1210]

My printer started print in colour after the power cleaning.. Thank you

[@iabettyboop05]

I have an Epson Sure Color 170 I followed the cleaning steps, and it fixes my problem on not printing magenta color now appears on the screen the next message : Capac restante caja de mantenimiento" What it means? I've checked videos and I don't understand why? I don't printing a lot, but I tried printing once a week avoiding issues. TIA

[@epsonamerica]

Hello, Ana - please contact our Support Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@fadifarran8973]

I am facing an issue with no yellow print on papers, trying to do nozzle clean few times but still not fixed. any recommendation what to do

[@atlladyleo1]

Me too! And my printer has no power clean option and doesn't match the video, even though it's the same printer!

[@jimlang1332]

Yes, me too! Also, having an issue with NO YELLOW. Still working on it.

[@gjinro743]

Nice

[@thecrossroadstavern1447]

Right click the 'Printer' icon in your system tray (bottom right). - Nozzle Check option will tell you if your nozzles are clean. If any color or line breaks are visible, run Head Cleaning below. - Head Cleaning will perform a basic head cleaning on the printer. Run Nozzle Check afterwards. POWER CLEANING: - Power OFF the printer - Press and hold both the 'Power' button and the 'Help' button (a '?' symbol with a circle around it) - Printer will power on with the Power Cleaning option available. ... absolutely moronic that this information isn't included in the manual.

[@marklola12]

i have 1 tiny line of blue missing from print test and no matter how many times i clean it stays the same

[@epsonamerica]

Hi, Marklola - please reach out to our Tech Support Team for further assistance: [phone] / Hours : Monday - Friday 7 am - 4 pm (PT). Please have your model and serial number handy!

[@MargaretBurgin]

I have an Epson 2700 Ecotank .The ink is two thirds full. the Cyan is not printing at all. I have done 3 head cleans and nozzle checks using the controls on the printer itself and waited 12 hours . Still no Cyan - In order to do a power clean I need to use Windows . I have read the manual and users guide online. However, there is no maintenance tab on my printer settings. i have tried this with both my laptop and desktop. How do I do the power clean please?

[@epsonamerica]

Hi, Margaret - Please reach out to our Support Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@MargaretBurgin]

I am in the UK !

[@epsonamerica]

@@MargaretBurgin - Ah, got it! Please visit our global webpage to connect to Epson UK for regional product support. Here is the link to assist epson.com/?_re=1

[@bricology]

I have an ET-2720 that is properly installed, and prints well. However, the nozzles need to be cleaned, but there is no printer icon on my taskbar (not even in the hidden area), and right-clicking on the printer icon in the printer folder (or from the Start menu) does not give me a "settings" or a "maintenance" option. Any suggestions?

[@robertarmstrong6168]

this is my issue too and I cant find an answer

[@jmee7580]

start, settings, printers and scanners, EPSON, printing prefrences, maintanance

[@wilfriedvanhees]

@@jmee7580 I have no maintenance menu item

[@dethsgreetings]

hi. I can't see the nozzle check on my printer. How can I do it?

[@PuddinMinistries]

from the printer's own control panel. Press on, press left arrow button 2 times, or until MAINTENANCE menu. press OK, NOZZLE CHECK. Press right arrow once. HEAD CLEANING. Press OK. Then press START- which id=s the diamond button.

[@healer1000040]

open MS paint, file, print, select Epson, preferences, maintenance, nozzle check, head cleaning.

[@irmel]

@@healer1000040 Thank you so much! This helped me! Great comment!

[@0492mimi]

I keep getting a segment missing with the black one. I have cleaned everything. I'm still getting a line going horizontal through my pictures.

[@epsonamerica]

Hi, Miranda - please contact our Support Team for live assistance at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@pliskin100]

What application did you run to perform the head clean?

[@PuddinMinistries]

from the printer's own control panel. Press on, press left arrow button 2 times, or until MAINTENANCE menu. press OK, Press right arrow once. HEAD CLEANING. Press OK. Then press START- which id=s the diamond button.

[@miguelhernandez6733]

I hope this works, I returned to my office after a month and two tanks are stuck with no ink flowing.

[@harshalgawali6918]

Best

[@Model_T800]

I can't find the printer icon in the taskbar... can anyone help?

[@healer1000040]

open MS paint, file, print, select Epson, preferences, maintenance, nozzle check, head cleaning.

[@raeelcollection]

What about when the prints come out and they aren’t straight on the paper but printing off the page ?

[@epsonamerica]

Hello! Please give our Tech Team a call. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you

[@raeelcollection]

@@epsonamerica I’m in Antigua I can’t make international calls

[@epsonamerica]

@@raeelcollection - Hello! Unfortunately, Epson America cannot help to troubleshoot non-US models. Please visit our global webpage to find the Epson location nearest you for regional product support. Here is the link to assist. Thank you. global.epson.com/driver/imaging/support/

[@teynteyn4241]

I still can't print black ink after so many nozzle and head cleaning

[@Coffee993]

Explain what is a print head please

[@barbucameliamanuela2703]

The printhead is a component in a printer that houses ink cartridges. It's typically located under the cover of your printer, and it can become clogged with ink over time. ... A printhead can usually be cleaned in one of two ways: through software on your PC or manually by taking out the printhead.

[@shylendrakumar1244]

How to clean head of EPSON L405?

[@epsonamerica]

Hello, Shylendra - please contact your local Epson office for regional assistance. The L405 is not a US model. Thank you!

[@alexmarks8285]

What is the importance of waiting 12 hours? I just did the first 3 cleanings and each one made it worse to the point now where there is basically nothing at all on the test page. Will try the power clean in 12 hours if the cleaning doesn't do anything. Looks like power cleaning did the trick.

[@matsm0n0]

This video needs to be updated for Windows 11. Since it is Microsoft's most infantile OS to date, there's no way of getting to the printer controls the way you could on prior versions of Windows. The taskbar icon you are showing in the video doesn't exist, and the printer settings page doesn't allow you to do the operations needed. Please fix asap. I have a printer in need of cleaning and no way of doing it. Why not allow for Power Cleaning from the app? You can do everything else from there, so why not this?

[@tellavanwyk8629]

I spilt ink while filling the cartridges... Now the printer print only yellow??? How can I resolve this?

[@epsonamerica]

Hi, Tella - please contact our Support Team at 562-276-1300 Mon-Fri 7am-4pm PT for assistance. Thank you!

[@regio-ranger618]

Head Cleaning cannot be completed. What should i do now?

[@epsonamerica]

Hello! Please reach out to our Tech Support team for further assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@EmilePolka]

its always that power cleaning fixes the issue

[@constancioenopia791]

How to clean the printers head of Epson L120

[@epsonamerica]

Hello! Unfortunately, the [L-120] is not a US model. Please visit our global webpage to find the Epson location nearest you for regional product support. Here is the link to assist. Thank you. epson.com/?_re=1

[@nicholasbonilla89]

My ET-2720 won't print anything when I try to print an image it comes out blank. How can I fix this?

[@epsonamerica]

Hi, Rusty - please contact our Support Team for assistance at 562-276-1300 Mon - Fri 7am-4pm PT

[@GigiPicasso]

@@epsonamerica im also having this issue, was printing at first then got a notification that my black ink was low but all levels look full. im not sure if it could be because my ink has tinted the plastic on the tanks, Anyhowi ran print head cleanings then my paperes started coming out blank. im buying more ink and a printer head cleaning kit... how can i reboot the system? Thankyou for any help

[@efmmagill8963]

When I right clicked I got 2 options. The icon is Epsom Event Manager. Whatever that means. WHY WON'T THE YELLOW WORKKKK!!!!!!!!

[@epsonamerica]

Hi, EFM - sorry you're having an issue with yellow. Please go to epson.com/Support/sl/s to find your EcoTank model and email our Tech Team for support.

[@efmmagill8963]

@@epsonamerica thanks for that. I have submitted. Fingers crossed.

[@jenuwu6708]

my printer prints all photos red??

[@epsonamerica]

H-i, Jenuwu - Please contact our Support Team for assistance at 562-276-1300 Mon-Fri / 7am-4pm

[@TheTrthseeker]

I did this 3 times and the last was worse than the first two. I am not getting Y or C color and now no M

[@epsonamerica]

Hi, Sadie! Sorry to hear the head cleaning tutorial isn't resolving your issue. Please call our Support Team for further assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. THank you!

[@Whoarttho]

I am pouring ink in but its not going in

[@epsonamerica]

Hello - please contact our Support Team at 562-276-1300 Mon-Fri 7am-4pm for live assistance. Thank you!

[@stephenburrows4250]

Nope..., no good - still no magenta at all, ET-4500..., very disappointed with the product at this stage...

[@Danny-ex3tj]

I had the same problem as you but only yellow isn't printing(Using L4160). I didn't want to yield by giving my money to a printer repair shop or buy those self-help kit. What I did was keep repeating head cleaning(Maintenance > Head Cleaning), took me 8 tries and finally start see bit of yellow segments. Repeat another 5 times and the colour appears to be fine. Didn't had any problem (300+ colour pages since then). Hopefully, I managed to provide some help.

[@Raizcky]

@@Danny-ex3tj yes i agree with you. after doing 7-8x head cleaning, my cyan (blue) ink did finally appear

[@MarcioHuser]

1:12 Well, for starters, there's no such software installed over here, and none to be download from the supporte page 🤷🏽‍♂

[@epsonamerica]

Hello, Marcio - where are you located?

[@MarcioHuser]

@@epsonamericait doesn't matter. I am using Windows 11 and at the support page there's no utility to be downloaded other than the Epson Scan software. But I solved my issue by following the procedures to the printer itself

[@albinsalguero6300]

turn off and wait 12 hrs wtf i need it to work now

[@epsonamerica]

Hello - please contact our Support Team for assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@tamago5765]

Didn't work, just wasted the ink and blockage persisted ffs

[@epsonamerica]

We are sorry our video wasn't helpful to you. Please contact our Support Team for further assistance. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!