I had the same problem. But I had great difficulties to take the scanner apart. Besides the 5 screws there are plastic clamps. And on my second attempt I also noticed glue between the glass and the side strips. Why does a company like Epson cannot put the glue in the right place, so that the cable does not come apart. There was obviously insufficient glue between the cable and the support strip. Notice that the defective cable has two strips and the new cable only one.
@cherylwhite24922 жыл бұрын
So what did you do replace the white cabling?
@trcteck2 жыл бұрын
Motor drive cable
@RevaeRavus3 жыл бұрын
Mine's glass did not slide out like that at all.
@trcteck3 жыл бұрын
Remove the both side of strip
@RevaeRavus3 жыл бұрын
@@trcteck Thanks for the reply. I jammed a plastic card in there and separated the strip enough to free the ribbon that was stuck under the scanner. It's not a terribly well designed scanner. It seems to work except for this small ribbon folding into the mechanism.
@JNRushan8 ай бұрын
what is the name of this cable ??
@MrXyntec2 жыл бұрын
I have the same problem, everytime I want to use the scanner, it gives me the same error message, however if I then re-install the driver , the scanner works again. Till the next time I want to use it (laptop powered off and on again, or disconnect the scanner and re-connect), same issue again, it's annoying as hell, never an Epson product again, printers suck too
@trcteck2 жыл бұрын
You should change the motor cable or scanner bus cable most of the is same problem