Eskom urges prepaid meter users to update systems

[@saamstaan6540]

We urged eskom for many years to please keep on the power,just like we had to wait,they can now wait.

[@OratiloeKhumalo]

Eskom’s claim that customers who fail to update their prepaid meters are likely involved in illegal activities unfairly generalizes and stigmatizes users. Technical difficulties, lack of awareness, or financial constraints may prevent updates. Instead of accusations, Eskom should improve its outreach and support for users to complete the process. Holding all non-compliers under suspicion without evidence risks alienating law-abiding customers, undermining trust in the utility.

[@fazelally1049]

U should've had an example on the damn screen this is useless

[@ZodwaChasara-hn2sc]

I didn't get those 2 meter numbers and l buy R150 every week

[@pakiethoko]

But how when it's impossible to call them!!?? You hold for 2 hours only for the call to cut off. From caller number 160 to caller number 4, then the call drops. This happened to me several times. All I need is to verify the account so I can recode.

[@joleennapoleon4485]

What they not telling people is ... Your units must go to zero. Before buying again. Once on zero you buy and then you receive your two sets of tokens and the units that you purchase. That's what I did months ago and that's what I read. Sooo not sure if it's working differently now.

[@teem7303]

We buy on banking apps. What 20 digit number is this lady talking about?

[@cassiussedimogang4534]

That's clear that you have never bought electricity 😂

[@teem7303]

@cassiussedimogang4534 Mxm.... Take a hike. 😒

[@cassiussedimogang4534]

@@teem7303 😁

[@devanaidoo706]

Eskom, you run that business with our tax money , now the you dictating the people that actually pay you 😂😂😂😂

[@cindyleehart1039]

What is annoying is that ESKOM if a ruputable functioning business should have a database of customers with corresponding metre numbers and they should be able to determine who has not replaced their metre. So sad that government entities are so incompetent in managing their business and that the people need to pay a fortune for the service and still have to do the work for them. This country is stuffed up because of incompetence and all in these entities are part of it incompetence. You dont deserve being paid a penny.

[@fazelally1049]

I mean they roll something out without even a TV ad yet this affects the entire country

[@phendukaniemmanuel2198]

Masimbenu ANC and Eskom

[@HOPE-sd9qn]

Some of us had already done that months ago, does that mean we will have to do it again?

[@bennitom3573]

No

[@veencube3538]

Where can we buy that tokens

[@EtaLiratsagae]

my meter is not running and have reported it but officials have not come to repair it now im unable to upgrade.what must i do pls help

[@t_hxpe]

Can u update online??

[@NokoRamoroka-ho5ze]

Could you tell them to fix existing problems? I'm stuck here with a reference number for a house in PLK.

[@jpjordaan36]

And when buy online?

[@LawrenceBaloyi-e8l]

Where to buy exactly electricity as regards to tokens

[@corettamohohlo5445]

This is not helpful

[@colinwalterberrington7325]

Where do I buy the credit token

[@juliemorgan8855]

How do we put in the numbers 😮

[@really.unlikely]

Eskom is urged to look into other ways of balancing their payroll. They are 50 000 employees over the limit. Time to downsize is long overdue. Enjoy your day, the nights will remain sht

[@JustFrank-jf]

We still krn1 after uploading the meter months ago. What is the way forward or remedy for this situation??????

[@ToxxicMafia]

i live in Gauteng and the meter at my house in Limpopo can only be recoded when i go back in December and i left the card back at the house. i only bought electricity once back in 2018and have never had to recharge because i only use it for lights.. their deadline should have been after the december holidays

[@bennitom3573]

It will be in your interest to hit N1 and get the meter number and recharge

[@LawrenceBaloyi-e8l]

How did i buy those token becouse my meter box has being registered and buy electricity with no token

[@WilisonMsinawana]

I buy but l didn't get any numbers

[@Greatness528-d5]

I just bought it but no 2 sets of units only 1 set as usual

[@Dasit246]

What if you never owned prepaid meter?. Thank you

[@tracygardner6128]

Is it okay to buy them via a bank, and will it have the 2 x 20 digit codes needed?

[@bennitom3573]

Yes it works

[@Samuel-td8oy]

​@@bennitom3573 How

[@mamohlakepalesa9061]

How to update online

[@ndukuzakhederrick]

i need the meter number for new update for eskome

[@fazelally1049]

Where are these 3 meter numbers

[@KZN303]

ningalenzi i phitha lokucimela abantu u gesi ekubeni kuza ama holiday amakhulu so ...

[@sakhileshandu595]

absolutely not helpful!!!! what 20 digit numbers??

[@teem7303]

I haaven't seen any 2 sets of 20 digit numbers on my banking app. What's this woman talking about?

[@delainejackson9581]

I think you might have muted yourself. 😅

[@jeandrefourie7648]

Jou msp

[@Ummo2850]

She doesn’t speak nor explain clearly. It’s so deurmekaar soos xmas kotz

[@mzwakhe8779]

We purchased the token and only received one set

[@dithorisomohlabeng5612]

Hi can I kindly ask where you purchased your token from?

[@bennitom3573]

​@@dithorisomohlabeng5612press 1844 6744 0738 4377 2416 to check if youre on KRN2. If youre on 2 then you're sorted