Frost Free Fridge Freezer Ice Build-up and Common Problems

[@danawhite2452]

This is very straightforward and informative video. Josh is very well spoken and has a clear and articulate style. Can't understand the 16 thumbs down except that some people are disappointed in their selection of a video that didn't help them in their particular situation. I would guess they should be giving themselves a thumbs down and not this video. It's well done.

[@Krypt000n]

My frost free freezer was icing up because somehow a bread bag tie had blocked the drain hole on the inside of the freezer. Removing the internal evaporator/fan shroud, defrosting the freezer quickly using a separate fan and removing the foreign material solved the problem for me. Thanks for the video even though this message is a decade late!

[@darrengibson3362]

Great video Josh. Very straight forward and informative. Unfortunately it doesn't help me with my Baumatic integrated fridge freezer. The freezer is working fine at the bottom but the fridge at the top has stopped cooling and is room temperature. There is no duct going from the freezer section at to the fridge section so cannot see how the cold air gets up to the fridge. Any ideas what I could try? Thanks in advance,. Darren

[@nburoojy]

Thanks for the video, it was very informative. For my model of Bosch freezer, the heating coil is spec'd at 192W and 115V which works out to about 70 Ohms.

[@eSpares]

Nick Buroojy Hi Nick, We produced these videos primarily for a European audience using a 220 - 240 volt supply. As your supply to the fridge is 115 volts the resistance has to be considerably lower to produce the same power so the figure you gave is correct for your unit and will be similar for any unit designed to run on 110 - 120 volts. :-)

[@ArshadAli-xe4bc]

hi I have a hotpoint Ff187l fridge freezer and the fridge was not working but the freezer was it is a frost free. when I opened the back panel of the freezer it was all iced up and the first time I did it I used a hair dryer to defrost it and it started working. The second time after 3 weeks the problem happened so when I opened it up in defrosted it with a hair dryer but this time the hole was blocked with ice and it is working fine and it the second day touch wood it is okay so can you tell me what it can be. Other thing is my cooker hood stop working and my wife does a lot of cooking. It started to play up when the cooker hood stopped.

[@eSpares]

As shown in the video above, frost free appliances have there cold area behind a cover that will ice up but are then defrosted by the heater. There are two or three possible reasons for your problem. 1: Check the defrost element on the radiator has continuity with a meter and replace if faulty. 2: Check the door seal has no gaps allowing excess air into the machine. 3: Ice comes from moisture in the air. A lot of cooking and poor ventilation will increase ice build up so improve ventilation. 4: This particular fridge was not great at defrosting and there were modifications by the manufacturer fitting a larger heater and heat shield. May be worth checking with the manufacturer if this is needed.

[@neilwilliams8608]

Bought a new defrost timer that works perfect but, the coils are "always" frozen up!? Also, both the freezer and fridg settings has to be on the warmest setting!? This is a whirlpool top freezer. What causes this? Awesome video. Thanks so much. GOD bless.

[@dhairysheeljadhav2734]

very very nice explanation, cleared my all doubts of frost free refrigerator, thank you

[@eSpares]

+dhairysheel jadhav Thanks for the comments.

[@shelby50411]

Thank you i appreciate your feedback....all the standard compact refrigerator/ freezers that u can buy at walmart or any other dept store have temp control switches similar to standard home 2 door refrigerator freezer. Its just a switch controlled by temperature via a long probe. I just dont know the cut in cut out temp for the switch to know if the probe needs to be put in the fridge or freezer ....when mounting it in a home refrig freezer....

[@eSpares]

If originally attached to a evaporator on an ice box the 'new' thermostat is not likely to open until the capillary cools below freezing. This may cause everything to freeze unless you can directly attach it to the new evaporator.

[@boxermike7]

Further to my post below. Just seen one of your other excellent videos stating that this problem is probably caused by a blocked drain hole, which is what I thought it was. Just cant figure this out as the hole is clear. Don't expect miracles from a distance, but if you can think of anything else I can check, I would be grateful.Many thanks.

[@eSpares]

+Mike Lewis If the drain is clear the likely cause (especially when full) is if packaging from produce touches the wet wall as this will wick water onto the shelves and into the base. Make sure nothing is allowed to touch the back.

[@oldged]

Great video and very informative. My Westinghouse fridge freezer is always too cold, being the fridge is often -7 and freezer -19. regardless of the digital control settings, where do I find the thermostat and/or is it a fault in the control boards

[@eSpares]

Geoff Bryce Hi Geoff, We don't really see Westinghouse appliances but speaking in general terms a lot of the fridge freezers do not have an evaporator in the fridge but use some cold air from the freezer ducted to the fridge. These use a 'letterbox' type shutter to control how much cold is allowed in. If this has stuck it would continue to allow the cold air in and freeze accordingly so look for this flap (usually at the top) and check if it is frozen or stuck. The flap may be controlled by a motor or a bi metal strip on a manual thermostat inside.

[@genuineuni]

Thanks, Josh, nice informative video!! Ice and water [freezer door] dispenser rendered inoperative, from frost build-up in door. Have to assume heater is open!

[@eSpares]

+genuineuni On some Samsung appliances the water cooler is often reservoir mounted behind the salad bins in the fridge. If there is a defrost problem with the fridge evaporator this can lead to the water freezing. Alternatively on some machines like LG's they can have a tank in the insulation of the door that has a heater to ensure it does not freeze. If the heater fails again this can lead to ice and may require a new door.

[@genuineuni]

+eSpares Thanks for the info. This is an OLD fridge (copper-tone). Actually, without notice, the manufacturer initially sent service people out to replace the compressor or a motor. Maybe they found signs of overheating; wanted to protect their reputation and avoid lawsuits. Other than that, it has been a very good fridge. Got tired of the light blowing in the small exterior door (fridge side), replaced it with LED. If I need parts, I'll visit eSpares. Thanks, again.

[@gabriellesampietro7252]

Hello Josh, Your video is very informative. I have a side by side RS21DLMR and the two interior lights in the refrigerator side are not working so I changed the bulbs (+ tested them) then realized that the original bulbs were still working. I also checked the center connectors behind the blue plastic circular cover in the center console to make sure they clicked shut. However, the freezer light is working. The triangular sensor on the upper right which responds to the right door also looks ok. Please advise how I might fix this problem. Thank you for your help.

[@MrMagsimus]

That video was delivered in a first class way , dude was so Kool , and I’m kinda jealous of his hair too lol 😂 👍✊

[@eSpares]

Hi MrMagsimus , thank you for comments. Glad you enjoyed the video.

[@dominicjoslin5431]

Thank you for a very good and informative video.

[@eSpares]

Hi, thanks for your comment, hopefully our video has helped you to fix your fridge freezer issues!

[@Mastersonic-zf1uw]

Thank you for this God Sent video. the freezer compartment of my beko fridge freezer stopped working. i followed your instructions, removed the fan and place it back but adjusted it since i realised it was getting too close to the cover. and BINGO, the error message disappeared and since then my fridge freezer is working like it has never before

[@eSpares]

Hi Laura-el, thank you for the comment and glad the video helped as this is why we produce them.

[@ukdodger]

Very informative video. The problem with my Morphy Richards FFP 187B fridge freezer is it always far too cold. Even on the lowest possible setting stuff at the bottom of the fridge compartment freezes solid. Tried turning off and defrosting without result. Any help or even a suggestion would be greatly appreciated thanks.

[@eSpares]

Your model number is only recognised as a Hotpoint fridge freezer. If this is the model we are talking about it has a 'wet wall' on the back of the fridge that will have a little frost on it. To control the temperature the freezer is monitored and if warm turns the compressor on. About 20 to 30 percent of the freezer cooling goes to the fridge and this is usually enough if in a normal 'warm kitchen'. If the fridge is in a cooler area or if 'overfilled' this can cause the lowest point of the fridge to get to cold and freeze. There may be nothing that can be done other than loading to change this.

[@ukdodger]

Thanks a bunch. I know a little more now. Just one more question if you wouldnt mind and I'll bother you no further. How do you get behind the control knob that is situated at the top front of the fridge/freezer. I've undone every screw in the vicinity which included taking the door off and nothing comes apart. I appreciate your help.

[@eSpares]

You have to remove the control panel by taking the top hinge off and the screw hidden by the cover on the other side. Once removed the panel behind can be accessed. If you have broken the knob see here: www.espares.co.uk/product/es836263

[@ukdodger]

Excellent eSpares. Thanks for your replies and the link. Buy yourself a beer. Really appreciate your help.

[@eSpares]

:-)

[@streambeo8077]

Had the same problem with a Zanussi as in the Fridge not cooling but the problem was that the vent behind the evaporator in the freezer was iced up. You can find out if this is your problem by opening the fridge door and holding closed the door switch and see if you can feel any cold air coming from the vent under the fridge light (this will only happen if the compressor is running), if no air is flowing open the freezer door and if the cold air starts to flow from the vent then the vent at the bottom left of the fridge that goes to behind the evaporator in the freezer is blocked with ice. An easy fix is to remove the vent cover in the fridge and blow hot air with a hair dryer (at fast speed) directly into the vent for about 5mins. This should melt the ice at the end of the vent and allow the air to flow again.

[@eSpares]

Hi Dave, thanks for taking the time to leave your comments. We hope your post will help other people to fix their appliance.

[@petroskaneas1880]

very good analysis

[@eSpares]

Hi, thanks for your comment. Nice to know you appreciated our video, and we hope you have been able to fix your fridge freezer!

[@jimbob2810]

Excellent overview! Thanks much.

[@eSpares]

Hi jimbob2810, thanks for your comments. Remember to stay tuned for more helpful videos in the future.

[@alvisjenkins1305]

Josh, I have a situation you might want to think about. I have a Amana side by side refrigerator. After about 5 years of use, I cam home to find the freezer thawing and the frig side warming. I pulled cover off the evaporator coils and finished clearing the ice, I found something with this defrosting system that baffled me. IT was about the size of a golf ball with 4 or 5 wires into it. Not knowing what this device was and not knowing how to diagnose it, I just cut all the wires and when I turned the frig back on it began cooling. It has been over 6 years now and the freezer cools around zero and the frig side stays around fifty degrees. The element no longer working on the evap. coil and around the doors, this frig remains frost free. Comment appreciated.

[@eSpares]

+Alvis Jenkins Manufacturers do not normally pay for an extra part that is not needed. Without a model we cannot identify the part but generally with frost free appliances there is Thermistors or cut outs near the heater/evaporator to identify when the ice has cleared during the defrost.

[@fallofdutee]

Nice clear overview. I have an RS21 but the fridge temperature is being reported lower on the display panel than it actually is. I have set it to 1 degree Celcius but thermometers are showing around 5 -6 degrees. I have had the modified evaporator cover with cooling fan mod (metal heat transfer clip) years ago. I replaced the yellow/black temp sensor and found some ice around the evaporator area as well as over the temp sensor (fan was clear). Is there meant to be some small amount of ice and given the heat pipe area (between the two side by side doors) can get quite hot when the compressor is running, would the PCB assy be the problem? Heater next to evaporator measured around 285 ohms iirc and fuse was short circuit so all looks fine there.

[@eSpares]

fallofdutee There has been a number of modifications on this model like those mentioned but there is another as fridge can suffer from ice build-up and has a repair kit to prevent this occurring: www.espares.co.uk/product/es1406833 Fully defrost before removing the cover. Fit the brackets onto the back of the upper mounting screws, replace and move the sensor to the far left of the pipework and reset codes as per the instructions.

[@fallofdutee]

eSpares Thanks for the reply and link. Model is RS21-DPSM. I was looking today and find both the freezer and fridge aren't getting low enough temperatures with freezer showing about -16 lowest but currently -13 degrees (set panel to -19) and fridge 5 to 6 degrees (panel set to 1 degree). The fridge is colder higher up also. The only thing I can say has changed recently is replacing the fridge defrost thermistor and did notice a little ice around the heater/evaporator behind the cover but not lots.Tried altering the reference value (1) for fridge to offset temp by 3 degrees to no avail. Will have to remove evap cover and check for ice and seal again. Noticed recently the cold water wasn't very cold too. I see there is a white-covered thermistor in the mod pack whereas the one I have (and replaced too) in the fridge is/was a black on and was fixed in its black clip/cover to the copper evaporator pipework. Is the white thermistor the latest one and what are the other parts? What is the defrost cycle usually and the reset codes? Starting to think there isn't enough gas if both fridge and freezer aren't cooled. Will take off evap cover assy again to check seals but thinking of changing the PCB DA41-00388J which I checked. Would the suffix make any difference as I have seen DA41-00388A for sale? Thanks again!

[@eSpares]

fallofdutee The white sensor was a modified type and moves to the input pipe above the evaporator as shown on the info on the kit I mentioned. the board suffix I think refers to the latest productions/modifications but confirm the PCB has all the relevant sockets for your plugs. If there is low gas the evaporators will stop frosting at 2/3 or 1/3 its length progressively. For details of the defrost cycle you would need to discuss with Samsung Technical (good luck as they may not talk to non account holders). :-)

[@fallofdutee]

eSpares The thermistor placement was/is on the top left of copper I/P pipe. Read sites such as ukanfixit who iirc say the black is new and white old - but the old black one shows no signs of water ingress which I believe is the difference. Checked freezer today and is at neg 22C but fridge 0.3C @ top and 4 C @ bottom. Wonder if dropping fridge temp by 3C has dropped freezer also. Samsung are great to deal with aren't they.. not! ;-)

[@eSpares]

fallofdutee The kit I recommended was the last modification I came across and comes with the white sensor and from memory the old sensors in the machine were black but I cant be sure.The freezer will always take priority as its needs will control the rest of the appliance but this should still allow reasonable regulation in he fridge.

[@margaretjohnston2858]

Why is it not coming back on it seems to be on defrost and not going back after 30 minutes. I think I might have to buy a new one.just bought new washer.Thanks for the info.🐱🐹

[@eSpares]

Hi Margaret, do you know what type of defrost timer you have fitted the F/F, you need to test the defrost timer.

[@cristianpopa9762]

hi, finaly i found a "tutorial" well done about the freezing problems. i have a no frost hotpoint ariston, and in the last month i observ ice below the last draw of the freezer. i cleanit every 3...4 days but it still appears. the fredge is 1 year old. what to do? sorry for my bad english. regards!

[@eSpares]

Hi Cristian, The problem is likely to be with the defrost heater under the evaporator as shown at 2:08 Defrost the appliance and check this element with a meter as it is likely to have failed.

[@ericapatrick8887]

Hi! Love the video. I have a question tho. My freezer has water that runs out of it every couple days. I defrosted it once buti dont think i did it long enough. There was ice built up in the bottom and behind a panel but i was afraid to take the panel off. I think that the drain is clogged with ice. Do you think thats the problem? It works great just the water coming out of it is the problem.

[@eSpares]

Hi Erica, Yes it is likely you have a defrost problem. You need to clear the ice before removing the panel so either defrost with the door open for 24 hours or use a steamer if you have one. Then check the defrost heater as this may have failed.

[@boxercup1]

Hi espares, we have a problem with our Hotpoint DF4DK Quadrio fridge freezer, about every 4-5 hours it starts beeping, the lights flash and it shuts down, it also seems to get very hot around the inside of the doors, we have left it open and off for a few days thinking it needed defrosting but it is still the same. I have checked the fan and it is working, the freezer stats to freeze ice cubes but then they turn back to water.

[@AramiProperties]

Nice video. I have a westinghouse FU211L upright freezer. One day it stops working, ice starts melting. It had alot of ice build up before it stopped working. I plug it in now and it doesn't turn on. I checked the outlet and it works. What would you recommend. Thank you for any help.

[@eSpares]

Hi Hossain, If you hear a click when first switched on then another after ten seconds and this repeats every minute it is likely a compressor fault. If you leave it on for a while and find the compressor getting hot it will confirm this is the problem. If this is the problem unfortunately you will need a refrigeration systems engineer to replace the compressor as this system will need purging and re-gassing after fitting.

[@AramiProperties]

Thanks for your reply. I plugged it in and the freezer does not turn on at all. No noise or clicking. It won't come turn on.

[@mariamediavilla4953]

Hi Josh hope you can advice me on this.My frost free fridge/freezer Bosh stop working, when I checked the freezer it was hot to the touch and obviously everything was defrosted, at the top there is a light in red showing danger. The unit was alerting me by a clicking noise, do I throw it away or find a way to repair it, would you recommend someone to do this job in London N17

[@umutyasar7388]

Excellent video thank you.

[@eSpares]

Thanks Umut, glad to know you liked the video. Remember to like and subscribe for more helpful videos in the future.

[@niteshgarg1649]

Very nice informative video. You don't see such videos daily.

[@eSpares]

Nitesh Garg Thanks for your comments. At eSpares we have put together over a dozen Diagnosis videos now that do not just explain how to fit a part but also help customers identify the cause of the problem and what part may be required. We hope you find them usefull. :-)

[@takagi2463]

Does frost-free refrigerator never stop running? I noticed mine always running without stopping. I thought the thermostat would cut-off if the refrigerator achieved its target temperature. But mine, if it is not cooling, it would be defrosting. My kill-a-watt meter tells me that the unit is running a total of 22 hours per day. So, only 2 hours of rest where it won't consume energy. Needless to say, it consumes high kWh/day too. Temperature is set to MIN and I seldom open the door too. It had the best energy efficient rating (used in my country). So, I don't know what is going on.

[@llTllOllBllYll]

This is what I don't understand, I have A indesit Total no frost fridge freezer and the fan seems to keep running around every half hour. The fan cuts off when I open the door. I'm thinking to take the fan out and change it with a energy efficient silent computer fan and see what happens 😂 however I'm thinking it might be the thermostat

[@eSpares]

Hi Khairun, a frost-free appliance will not normally run continually, the compressor will run as long as required to maintain the correct temperature inside the fridge & freezer. It will automatically defrost during this time and depending on the model the fan will continue to run to supply cold air throughout the freezer & into the fridge that said if there is a problem with the system it may run much longer to maintain the right temperature inside, do you have any problems inside the fridge or freezer with food going off?

[@eSpares]

Hi TOBES MUSIC, the fan inside is supplying airflow to both the freezer and the fridge and will need to run continually unless it has reached the correct temperature in both, this is normal and does not indicate a problem.

[@takagi2463]

@@eSpares ​ Appreciate your kind response. No local technicians here are interested to fix a refrigerator that 'cools too much' : ( . So I have to figure this out myself somehow. Nothing wrong with the food in freezer&fridge, though the freezer compartment does look like it 'over-freeze' everything to a stone despite the knob is at MIN. (But I don't have a thermometer, so the observation isn't really objective). With my constant observation, it seems like everything else works normally. It cools normally & defrosts normally. Freezer&Fridge's fan is working normally too. The compressor will shut off only when it is defrosting; and when it isn't defrosting, the compressor would constantly run as if this thing has no thermostat. Total run time for both defrost cycle & compressor is 22 hours per day (on the best day). On the worst day, the total run time is 24 hours per day. On average, the unit consumes 2.8kwh/day. Am I looking at a faulty thermostat? Thermistor? PCB? *SJ-PT599G (398 liters, 2 door refrigerator). This unit's design doesn't have a condenser fan.

[@llTllOllBllYll]

@@eSpares thanks for your response, even if I put it on a low temperature it powers on every half hour. Do you think it could be a thermostat problem? Thank you

[@eSpares]

Re Dana White's comment: Thanks for the comments, hope we helped.

[@shameersoobhany1139]

eSpares change electricity sensor in refrigerator

[@calumbrooknicolson]

What about a freezer on it's own?

[@jedturner8901]

The problem with my door beeping with the Samsung fridge , was right side next to magnet tucked away was the connecting cable ,worth changing it as it's a cheap fix

[@cjuk81]

We have a FUFL1810G Fridge Freezer , its only 5 years old but the fan usnit at least has been changed several times. the fridge isnt open most of the day either as we are at work etc. This week the fridge and freezer stopped cooling, the tempreature in the fridge went to +19. and it was like this for about a day, it started working only last night again. ultimatley i think im going to replace the whole fridge as we cant keep having this doing this.

[@eSpares]

Hi Chris, thank you for your post and you have not had much luck with this fridge freezer but if you are going to change it hopefully your luck will change.

[@cjuk81]

@@eSpares thanks. I did wonder about fixing it but I said once the warranty ran out if it in December I'll get rid the next time it broke. It actually started working a day or so later, but I've replaced with a samsung now

[@johnrichardson7920]

thanks for this video. sadly it may not of diagnosed my issue. ive a stand up fridge freezer (kenwood) the fridge is fine but the freezer has recently defrosted, any advice

[@davewilliams7787]

Thumbs up from me, excellent video.

[@eSpares]

Hi Dave, thank you for your comment and glad you enjoyed the video we have loads more ☺

[@albertoares7633]

Hi there, great video, I've tested the heater and I'm getting a reading of 330 ohms, just 30 ohms above the 300 top you mentioned, does that mean I have to replace it? Thanks

[@eSpares]

Hi Alberto, it does depend on the brand and type of heater but if you are getting around 330 ohms it should be ok and you are reading continuity through it.

[@albertoares7633]

@@eSpares Thanks very much guys for the quick response and for the video, it's great, everything working now, not sure if ice will build up again but If I need spares I will be buying them from you as the service is great! :)

[@eSpares]

Hi Albero, thank you for the kind words about our channel we will keep our fingers crossed it all goes well.

[@honeylane3516]

Really useful video

[@eSpares]

+Honey Lane Thanks hope it helps. :-)

[@ChooseCarefully]

SO well done. Thanks.

[@eSpares]

Thank you ChooseCarefully for the comment.

[@dawnconstantine6647]

Hi I have a Hotpoint frost free and the door was accidentally left open on the freezer compartment over night and now there is a noise like the fan is hitting something and temperature below what it should be so I have removed and drained the back panel which was full of solid ice inside, the noise has now gone but the temperature is still low and Not blowing much air through the vents. Is there anything this could have blown by it over freezing? Any help would be much appreciated. Thanks

[@eSpares]

Hi Dawn, it is possible the compressor has been damaged due to having to cope with all the warm air going into the freezer section, it also may not be able to clear the ice behind the freezer panel so you will need to defrost it before doing anything else.

[@simonhuntingford7595]

I have a JL6002 freezer. It freezes perfectly, but the temperature indication on the front panel does not drop below +2 degrees, so the cooling cycle never stops. Is this the Thermal cut out malfunctioning or what? Grateful for any advice.

[@eSpares]

Simon Huntingford Check the temperature inside as if the machine is continually freezing it should be well below -22. If this is the case then try replacing the sensor Stock Number: ES579571. If this does not resolve the problem it is likely to be a faulty main board which is no longer available.

[@kingisingh3879]

would a faulty thermol fuse in the freezer compartment affect the function of refrigerator side is there any link between the two. on the samsung RS21 JGRS model. i have had a brand new kit put on. still having defrost problem on fridge side. rechecked all the components for faults, they all good. Have been told it could be the pcb board not letting the heaters stay on long enough. is there anyway of checking my pcb board myself.

[@eSpares]

Some Samsung fridge freezers can suffer from ice build-up and may have a modification kit to prevent this occurring Stock Number: ES1406833. Fully defrost before removing the cover. Fit the brackets onto the back of the upper mounting screws, replace and move the sensor to the far left of the pipework and reset codes as per the instructions. The kit is available here: www.espares.co.uk/product/es1406833

[@proheatcontractslimited9647]

Hi there, I have a samsung cool n cool American fridge freezer and the freezer side isn’t working. I had a guy come out to fix it today and he thought that the dust on the grill at the bottom on the back was causing it to overheat. He removed dust and it worked to the point of -4 but then 6 hours later it’s back to +11. He’s on holiday now now. Any advice would be much appreciated as I’m now on the brink of buying a new one because I can’t live without it. Tia

[@eSpares]

Hi Paul, you will need to check inside the freezer behind the back panel, that's where all the components are to find out what has failed. Use a multimeter to test the components to determine what is not working.

[@craig5046]

Hi, I have a Hotpoint FUFL 1810 G (bought on good old Gumtree....!) which keeps frosting up. The fridge and freezer seems to lose efficiency at cooling/freezing and upon removing the internal back panel, the evaporator is clogged up with ice. I clear all of this ice up with a hair dryer and dry it all up, however this seems to last on a couple of weeks! The door seals seem fine, the motor runs ok I think, I don't suppose a rough guess of what the fault could be? I'm tempted to buy a mulimeter and test the parts but the price of the replacements seem almost the cost I paid for the entire fridge freezer.....so unsure what to do!

[@eSpares]

Check the defrost circuit as shown in the video as you may have a faulty heater.

[@susano5748]

Hi, I've got a Bosch kgu3201 frost free fridge freezer which keeps building up ice around the evaporator and behind the back cover. Having reviewed your video, I'm trying to remove the back cover to expose th evaporator and heater but it's held in place by some recessed pinch clips (not sure how best to describe, but hoping you'll know what I'm on about). How do I pinch these to release the back cover. There are four of them. Thanks.

[@eSpares]

Hi Mrs O, we do not have access to one of these machines currently. Generally the covers are held on with several screws and four to six clips on the edge of the cover. To release these carefully push a flat blade screwdriver between the lining and the clip and by twisting the blade it can release when pulling the cover. Repeat this on each clip until the cover can be removed.

[@garfieldsalmon4288]

Thanks

[@eSpares]

You are welcome Garfield.

[@rolandothomas5240]

What Is a thermostat in a refrigerator or a frost-free commercial freezer

[@kimdaniels4945]

I have whirpool fridge with French at the top and bottom draw. just recently moved it and took off the bottom door. the gasket got pinched in a spot. it is now building up with frost on the door and I am having to defrost it. do you think their could be more wrong. I am going to replace the gasket. refirdgerator part is working good

[@eSpares]

Hi Kim, use a hair dryer to warm the seal and stretch it back into shape. Once it contacts the door it will hold with the week magnet and set in its new position as shown in this video on our advice site: www.espares.co.uk/advice/careandmaintenance/how-to-get-a-new-fridge-or-freezer-door-seal-to-fit-snugly

[@robertrammixiomharrison2979]

Hi, I came across your vid, very informative :) I wonder if you could help? We have a hotpoint FF175M (think its the FF175MG? its graphite colour) the compressor fires up but sometimes its on for a few seconds, sometime for a while, it then cuts out with 3 loud clicks, also sometimes the light doesnt come on in the fridge, I then turn off at the wall and back on again after a minute and it works until the same symptom with the compressor? we came home and everything had defrosted at one time, Im wondering if its the motherboard PCB? or possibly the relay on the compressor?? its been running for over 5 years and just out of warranty, we are going to empty it and let it defrost for 48hrs and see what happens then, cheers Rob

[@eSpares]

Hi Robert, the click is usually the TOC on the compressor going out due to excess heat, check the TOC first and if that's OK it may be the compressor.

[@robertrammixiomharrison2979]

eSpares thank you for the quick reply, TOC?

[@mostruct]

Great Vid man, doesn't help me, (yet), but I'm sure it helps many. I have a 331 Fisher & Paykel frost free and the alarm beeps every 12--24 hours or so. Usually @ 4am or so. drives me insane, ha, Fridge is still very cold but I'm figuring it maybe too cold after watching your vid and it may not be melting the ice build up. Any help/advice much appreciated as I live in a remote area which makes it hard to get looked at. Cheers, regards Steve

[@eSpares]

COOMA Thanks for your comments, The alarm beeping is likely to be occurring when the machine is doing its defrost cycle and the inside temperature is rising to defrost the ice on the evaporator. So thinking about your problem we can say that the temperature sensor is reading correctly?. The defrost is likely to be occurring?,and the defrost heater is likely to be working?. I would empty the appliance and defrost completely for two days with the door open to ensure no ice is built up near the evaporator and retry you may find this alone cures the problem.

[@mostruct]

Thanks man, I'll definitely try this and get back too you. Cheers regards Steve

[@LittleDrummerBoy234]

Got a Logic LFC60W11, seemed to stop working, but internal light working , i fiddled at back and it may be an issue with the Electromargnetic Valve connection to the Compressor? Pushed the metal clip and compressor started working again! But went off again after a few hours, Pushed the clip again and it started again. Any advice would be most welcome thanks.

[@eSpares]

+LittleDrummerBoy234 From your description you may have a faulty start device: www.espares.co.uk/product/es1646920

[@Silversilverrain]

Thank you for your video, most helpful, but I wonder if you can help me, I have a Hotpoint Future FFP1878 Frost Free fridge freezer, it has a build up of ice , I have managed to take out all visable screws from the back cover, however the cover will not come off completely, it is as if it is stuck, can you advise ?? My freezer is full, so unable to defrrost over 48 hours and need to remove this block of thick ice manually which I can feel at the bottom of the back cover. My freezer is both noisy and not as cold as it should be. Please advise.thank you. Brenda

[@eSpares]

Without removing the ice you risk causing significant damage if you try to force the cover off. If you have a steam cleaner you may be able to melt the ice quickly and remove the cover. Your model had several modifications to prevent this problem re-occuring. It may be worth calling the manufacturer to see if they will carry out these modifications for you.

[@Silversilverrain]

Thank you......I have now managed to empty the top two drawers of the freezer (thrown away a lot of stuff) the bottom two drawers still feel frozen, I will gradually empty freezer and as you suggest on your video, leave the freezer off for 24/ 48 hours to defrost naturally. Hopefully that will cure the fault.thanks again for getting back to me............Brenda

[@eSpares]

If your machine does require a modification it is likely it will work for several months after fully defrosting but the ice may come back. For this reason I would still advise you contact the Manufacturers to discuss any modification required. If you choose not to do this I would check the defrost heater has not failed once the appliance is defrosted.

[@Silversilverrain]

Will do............thank you.

[@eSpares]

:-)

[@MimiJane1]

I have a two year old Zanussi under-counter freezer and have noticed that icicles have formed around the top drawer, which is obviously far too cold - the 3 drawers below are no-where near as bad. Any idea what this could be due to please and is there anything I can do?

[@eSpares]

Hi Amelia, the first thing to check is whether the door is closing correctly in case there is air going in and causing the build up, is the freezer self defrosting?

[@krismaly6300]

I enjoyed watching this video and recommend others. Question My Refrigerator model is GSH25SGRB SS Sl No GG265634 1. Fridge and free not cooling as expected 2. Water Dispenser not dispensing Can you help Any videos of DIY Thanks for educating the community and appreciate your volunteer-ship. Thanks a bunch

[@Mrahardwrick]

hsm25gftasa

[@eSpares]

Hi Kris, we produced this video as freezing up with ice and having poor cooling as a result is the most common problem with temperature on modern freezers. Check if ice has built up blocking the airflow as explained in the video.

[@eSpares]

What is your question Anthony?.

[@Qwerty1235945]

Great video, very helpful, thank you.

[@eSpares]

Thanks for the comments.

[@suzanneleonard5519]

Hiya, I hope you can help me. We have an Indesit Ld85f1s 60cm Frost Free Silver.. we only bought it just less than a year ago and my hubby pulled it out from where it sits ( less than 2ft to paint wall) and although the light and fan is working, we've just realised that everything has defrosted and fridge isn't cold either...... in a complete panic... is it fixable?

[@eSpares]

Hi Suzanne, If you interrupt the power after just starting it can cause the compressor to stall and keep tripping so just turn off for five minutes before retrying.

[@boxermike7]

Wonder if you would advise me please? Our BEKO fridge freezer is working o.k. except for an annoying pool of water, collecting under the salad draw on the left hand side.I can't tell where it is coming from. I thought that is was from defrosting and running down the back panel of the fridge and not being caught by the drain channel (part of the way down) The drain channel drain hole is clear, I have passed a flexible rod down it to check.Any ideas would be very welcome.Many thanks.

[@eSpares]

+Mike Lewis The problem is likely to be caused by food or cartons touching the wet wall and bringing the water onto the shelves and the base of the cavity.

[@joepeart7990]

We have a Hotpoint fridge Freezer Quadrio & it has just stopped working, there are no lights on & both fridge & freezer have gone off. We have checked plug. Can you give us some idea of what might be the problem?

[@eSpares]

Hi Joe, there was a problem on some Quadrio appliances as power cables passed through the top hinge of the door . These cables could short out due to wear from opening the door so disconnect and inspect these cable and check the plug fuse. If the plug fuse is OK and there is no lights or display it is likely the control board has failed.

[@M3Benn]

is it normal for a freeze fan to not be on all the time? Ive noticed my new fridge freezer isnt on all the time and i wondered if this was normal? (its in the garage btw) and its currently pretty cold outside :D

[@eSpares]

The freezer fan would be controlled by the sensors inside, if they think the freezer is cold enough the fan might not need to come on but check the climate rating as fridge freezers in garages can switch off because the ambient temperature is too cold.

[@Angie-mq7dk]

Model : FRS-U20DCB has started to leak at the bottom of the freezer under the bottom drawer and out onto the floor. any idea what it could be and how to fix it ?

[@eSpares]

Hi Angie, it sounds like the freezer section may not be defrosting correctly, you will need to get to the evaporator behind the freezer back panel and have a look and test the defrost heater to determine if it has failed.

[@wontwofree]

Hi Josh, I have a Liebherr CUN3033 which is working intermittently but starting to fail more and more often. It beeps as if the door has been left open and the 'alarm' light is illuminated red. I turn it off for a while and it seems to work ok for a few hours and then it starts beeping again - any ideas what I should be looking at? Thanks for any help

[@eSpares]

Hi Bruno, as your appliance is a frost free model follow this video to and check there is not a build up of ice blocking the air flow as this would cause your problem.

[@nickemens7810]

Repair clinic cont test says 0-50 Ohms of resistance the component (heater) has continuity. You are saying readings outside 200-300?? Please clarify?

[@eSpares]

+Nick Emens The resistance depends on the wattage of the element and its voltage that it is used on. Their videos are for the US and Canada markets using 120 volts so the resistance may be lower if used on a 110 volt supply. The rest of the world generally use 220 to 240 volts and the resistances are therefore higher. In either case a faulty element would have a much larger resistance or show open circuit.

[@eSpares]

+snooksnufc Thanks for your comments, with two elements in series it will give 92 ohms resistance across your supply.

[@AnahiltMG]

Yes eSpares, the resistance of a component does depend on the current and the voltage. However, for 110V electrical appliances the current will be different making the resistance (or the conductance) the same. It is called Ohms Law. In other words the resistance of a component in a US and Canada appliance will be roughly similar to that in appliance in the rest of the world. Nick Emens is right to question your 'facts'... 0-50 Ohms is right.

[@eSpares]

Most frost free fridge heaters use a defrost heater (or heaters) with a total power between 100 and 150 watts. watts are calculated from voltage (110 volts) times current so for 150 watts you require a current of 1.36 amps.This would require a total resistance of 80.6 ohms. In areas outside the Americas the supply voltage is usually 240 volts so the same 150 watt heater would require 0.625 amps current. Therefore the heater would measure 384 ohms. The original question was followed up by the viewer when he explained there were two heaters in series giving a combined resistance of 92 ohms and therefore a total wattage of 131.5 on 110 volts. I hope this clarifies the readings.

[@AnahiltMG]

More than one person said the resistance of their heater is around 50 Ohms. Even doubling it for 2 heaters in series is still less than 100 Ohms. Nick Emens is taking about the UK with 240 volts. I do not know why you are persisting with the 110v example. Anyway according to your calculations in the UK the 2 heaters in series would be 2 * 384 = 768 Ohms. You have applied a wrong interpretation of some facts that you have at hand - please rethink the 'information' you are providing.

[@amandastamp9948]

Hi. I have a 2yr 3m old Bosch frost free fridge freezer at a cost of nearly £600. Model num KGE49BW41G. The freezer & fridge will not cool. The fan inside is working but i don't hear or feel vibration or warmth from the compressor. I've checked the temp controls, switched off at mains & back on, checked seals, defrosted it, coils are clean, vents are clear, light & digital display work. Could it be compressor or relay?

[@eSpares]

From your description it sounds like a control board problem as if the compressor fails it will normally be hot to the touch or make a quiet click then another five seconds later and repeat after one minute. When ordering the part make sure you quote the full model number (KGE49BW41G/05?).

[@danellkjosdanell]

I have a hotpoint fridge freezer. I have frost that builds up on the walls of the lower half of my freezer. Anything on the top thaws out and it won't get cold enough to make ice..... Is this an easy fix?

[@eSpares]

Hi Danell, some Hotpoint models duct cold air from the freezer to cool the fridge. This ducting can be blocked by ice and as we explain in this video the freezer will also have a defrost circuit that may have failed. You may be lucky and by fully defrosting with the door open for 48 hours all the ice behind the panel will clear and may not come back for a long time if the defrost circuit is OK. However once defrosted it would be worth checking the defrost heater to confirm it has not failed before reusing as this would cause the ice to build up in just a few weeks.

[@michaelthornton2437]

Short and to the point.

[@eSpares]

Thanks Michael for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍

[@peterdaniel7384]

I have a Bosch KAN 58A40AU and the video very informative, although I would like some advice on removing the panel in the freezer section to get access to the evaporative section. There are circular type clips placed along the midsection of the panels.....not sure what to do ?

[@mattleading9888]

Hi, i hope you dont mind me asking but some how ive got to try and save my fridge as cant afford anew one at the mo, ive got a proline 55cm under counter fridge only 4 yr old, it will get cold and the freezer is ok, but when it drops below +4/+5 in temperature it dont switch itself back on i have to do it with the control knob, but it will switch itself off when it reaches the temp, so i dont know if its got something to do with a thermostat or something simple that i can fix and save me buying anew one, any help mate would be very appreciated. Thanks Matt

[@eSpares]

You have described what happens when a thermostat fails, often the thermostat will stick like this and a sharp tap on the knob when it is warming brings the unit back on. Replacing the thermostat as shown in the following video is likely to solve the problem: kzbin.info/www/bejne/qaOun42Og7Zrea8

[@dyercb3]

Hi Josh, I have a John Lewis Fridge freezer. I left the freezer door open last night and now the fridge temp wont go down. Is the problem frosting up in the fridge and can it be resolve by switching the appliance of for 30 min?

[@eSpares]

If the appliance has blocked from frost you may have to switch off and leave open for up to 48 hours to fully defrost.

[@Bodragon]

At (1:06) you say that: "this fan draws air into the appliance.." My undersanding was that all fridge-freezers were sealed from the atmosphere, or air, outside the unit. What you are saying here is the complete opposite. Please, can you confirm that the fan is drawing in air from outside the fridge, and if so, where does all the water go? (Assuming that most kitchens are quite humid)

[@eSpares]

Thanks for your comments, You are quite right the cavity is sealed from the outside (apart from the drain hole). What Josh meant to say was 'the fan draws air through the evaporator and circulates it around the cavity'. Josh like all our presenters had no formal engineering training, he was trying to pass the information fed to him by our engineers in his own words. We hope this clarifies this point. The water that is drained passes onto a shallow tray above the compressor. Here the warmth from the compressor helps evaporate the small amount of water away.

[@FlowingFlows]

I have a question whats with the hole on the door on the freezer found in all side by side fridges

[@eSpares]

What model and where is the hole you refer to?.

[@FlowingFlows]

+eSpares I found out it's a ice chute

[@eSpares]

Thought it might be but wasn't sure if you had found another hole. :-)

[@ukdodger]

Hi, my Hotpoint FFP 187b fridge freezer is becoming a freezer. The termostat doesnt appear to be working. Can you tell me where the thermostat is. It doesnt look as if it's on the PCB. Also can it be bought from eSpares? Thanks

[@eSpares]

Hi Fred, the control on your machine is done with a PCB. Unfortunately the PCB supplied by Hotpoint is not programmed and needs programming by either Hotpoint or their agents. Check if the problem is just over icing as shown in this video. If not you will need to contact a Hotpoint engineer.

[@ukdodger]

Thanks eSpares. Appreciate your help.

[@eSpares]

:-)

[@theinstallerguy786]

Hi, got a daewoo frs-u20dai model which is beeping and shutting down. Not cooling at all. What could the issue be? Thanks

[@eSpares]

Hi The Installer Guy, what have you checked so far? is the compressor running at all? start by checking the TOC that is fitted to the side of the compressor as if that is faulty it will shut down the compressor.

[@wendygale9185]

Hi, I have a problem with my Hotpoint Mistral FF92P. The temperature indicators are all over the place, freezer is +22 one min then -22 the next, fridge not so much but still moving about. The contents seem to be unaffected by this, its not frosting up or warming up significantly. I googled a bit and it mentions thermisters? I had a temp E28 warning for about two seconds about a week ago but it went of its own accord. Any ideas? Thanks.

[@eSpares]

Hi Wendy, you really need to take off the evaporator cover to see if ice has built up and is restricting the movement of the cold air and thus this may be effecting the temperature readings.

[@jamesstephenson3222]

Hi , I have a may tag fridge freezer, we had a power cut recently, and ever since the fridge blows the fuse in the plug every time it’s turned on; any ideas what this could be?

[@eSpares]

Hi James, it sounds as if something is going down to earth which is causing your electrics to trip, the easiest way to test this is with a meggar which can test for any insulation breakdown within your fridge freezer but don't rule out the trip was damaged during the power failure which will need a electrician to test.

[@teresabracken9020]

I have a whirlpool American style fridge freezer and an alarm went off then it defrosted, unplugged it and plugged it back in then it worked again for few days and cut out again? Any suggestions on what might be causing this please?

[@eSpares]

Hi Teresa, can you please provide some model details for us to check.

[@teresabracken9020]

eSpares I will check when I get home this evening, thank you so much.

[@teresabracken9020]

eSpares its a 20Rid4 model

[@teresabracken9020]

Have you any idea please?

[@marubeni4159]

thanks man.....

[@eSpares]

Hi marubeni, you are welcome and keep watching.

[@batreghosp]

thanks

[@eSpares]

😊

[@tezp2998]

Hi there, Hope you can help my dad has a beko frost free fridge freezer model CDA543FS.All of a sudden it has just stopped working.Both the fridge compartment and the freezer.making no noises,fan isn't moving.Seems like its died but the light still comes on.Any suggestions would be much appreciated.Thank you

[@eSpares]

Hi Terri, the fact the light works shows there is power to the appliance. The likely cause of the problem will be the control board: www.espares.co.uk/product/es1247946/refrigerator-control-pcb This is found behind a cover at the top of the back of the fridge.

[@tezp2998]

Thank you very much will go have a look now.

[@eSpares]

😊

[@hdhighlightsfootball7171]

Hello.I have a problem with my Kelvinator refrigerator.It start to work for a long time maybe 3 or more hours,and when it stops after this time,it doesn't start again.It start only if you can unplug it for some minutes and after plug it works.So what do you think?what is the problem?thanks

[@eSpares]

+HDHighlights football: If it is a frost free appliance it is probably stopping to defrost. If it then does not see the evaporator warm from the heater it thinks there is ice still to defrost so check the defrost heater and thermal fuse as one is likely to have failed.

[@phyllisweatherhead4938]

HDHighlights football (

[@pamdixon3137]

I have a GE top mount no frost fridge/freezer Now I have a frost build up on the inside of the fridge. what causes this & how do I fix it.

[@eSpares]

Generally 'no frost' appliances have the freezer evaporator (cooling radiator) behind a panel the fridge evaporator in the 'wet wall' on the fridge. This will build up a light frosting that should clear regularly during defrost but will then return. This is normal.

[@tarci99]

I just got a used 2004 Add to dictionary side by side. Clean inside and out. Both fans, underneath and inside are running. The coils and fan underneath have been cleaned too. I plugged it in and everything works. The compressor is warm to the touch after running for days. There is no cooling happening in the freezer compartment, no change in temperature at all. The heater was on and the compressor was off. the compressor is running at .652 amps when it is on. why would the defrost turn on if it is 55% in the fridge? it has an electric circuit board defrost timer and I do not know how to test it to see if it is bad. I bypassed the thermostat switch just to check is it was that and still nothing. The fridge is outside in a 40-50 degree weather and covered so it never gets wet. Is this a refrigerant issue or something else? Any advice would help. Thanks

[@eSpares]

Hi Tarcisio, If the compressor is warm it must be getting power, If this is the case it will either be tripping or running without any gas. Both problems would require a refrigerator systems engineer to either replace the compressor or re-gas the system.

[@bernardunction1533]

I hv a no frost freezer and it only frost on only one line of a coil n has not been able to extend to de 2nd or 3rd coil (I hv been checking always) but it cools(freeze) n works properly except that it doesn't make my water n stuff ice blog at all. I expected a deep freezer (no frost fridge) to produce me ice blog when I need some stuff to be ice. Is it normal a no frost upright freezer doesn't make my stuff ice blog? or do I hv to reset my defrost timer.

[@eSpares]

+Ben Unction If all of the evaporator coils inside the fridge are not icing on their surface it suggests there is a system problem like either low gas or a faulty compressor. Unfortunately this is not a job you can repair yourself so you should contact a refrigeration systems engineer.

[@angelfrombellemeade4592]

My ice maker in my side-by-side fridge is not defrosting at the front part of the ice maker, right where the ice maker meets the chute in the door for dispensing ice and water in the door. The front of the icemaker freezes so much that it is hard to open the freezer door. Any guess as to what the problem might be?

[@eSpares]

The problem will be due to uneven temperature in the freezer, most likely due to poor cold air circulation as a result of ice build up. Ice build up is the most common problem with this type of freezer due to a failure of the defrost heater so check the heater if ice is found under the cover.

[@stefanmathia8749]

My Beko frost free fridge freezer model CS5713APS has following problem: I noticed it not cooling down enough as temperatures were close to 20° fridge and around 0 freezer and compressor was still running. I left it of for 3 days. After turned on again it cools down fridge to around 10° and freezer -10 but doesn't switch off itself but slowly starts to increasing temperature again back and I can see water drops at the back of fridge. Compressor still running but temperatures are increasing. If turned off for 10 minutes and then back on, compressor doesn't start but I hear clicking sound like every 2min. from compressor area. If I leave it again for a day it starts working normally but process is same again... Any guess what is faulty please?

[@eSpares]

Hi Stefan, from the faults it would suggest the compressor is not pumping correctly causing the temperature rise and getting that hot it is taking out the TOC, the only way to verify this is for a refrigeration technician to attach a line tap onto the compressor and check it but sorry it's not good news as the compressor can be very expensive to replace.

[@stefanmathia8749]

@@eSpares That's what I was wondering... Time to buy a new one. Thank you

[@rrogers2014]

I need assistant, I have no cooling at all on my Samsung RS2530BBP refrigerator. Freon is ok in my compressor, I’ve installed a condenser motor w/fan and a relay connected to the compressor. But still no cooling, what do you guys think? I need help!!

[@eSpares]

Hi Ralvell Rogers, is the compressor running? what checks have you done to say the gas is OK, was the condenser motor faulty?

[@rrogers2014]

@@eSpares yes compressor works, condenser motor was really squeaky but i replaced it.

[@geeex5783]

Thorough and intelligent...Thanks. (eye & ear candy too.:)

[@eSpares]

Thanks for the comments.

[@gethimgelded]

My beko frost free fridge freezer is freezing all the food in the fridge part Help please... any advice would be great

[@eSpares]

What is your model?.

[@44Celt]

If my fridge light doesn't come on , will this affect the fridge working?, thanks

[@eSpares]

Generally no, the only time it may effect the operation is some fridge freezers can leave the light on dim to add a little warmth in the fridge to ensure the compressor runs regularly in a cold environment. If the appliance is in a normal kitchen this would not be a problem.

[@johncranston8841]

This is really interesting and informative but.... do you know why the bottom of my Siemens KG34NX94GB fridge freezer keeps filling up with ice? Water appears to be dripping out of the bottom of the panel behind the freezer boxes and freezing. It's getting faster and I'm hoiking half a kilo of ice a day out of the thing at the moment.... I'd be grateful for any suggestions. Thanks.

[@eSpares]

Hi John, one of the most common problems is the defrost heater which is covered in the video, you will need to gain access to the evaporator through the freezer section and test the components with a multimeter.

[@johncranston8841]

Thanks, eSpares.... and if I need any parts, you can count on my custom! Thanks again.

[@eSpares]

Your welcome John, please let us know how you get on.

[@TvTproductions11]

My Zanussi frost free freezer works well but the fridge doesn't work. Any tips?

[@eSpares]

+TvTproductions11 Depending on model some fridge freezers cool the fridge using ducted air from the freezer. If this is the case check the freezer for over icing blocking the duct as described in the video above.

[@krisgasiorowski6608]

Hi there! I wonder if you could help me to diagnose Samsung RL42LGMH fridge freezer problem. Recently it developed an intermittent fault: compressor and fan stop, all the lights inside including temperature indicator LED's go off. It will go back to normal when switched off at the wall and on again. Sometimes it takes couple of seconds for this problem to re-appear, sometimes it works fine for hours. Fan is not blocked by ice, can't see any ice at all. I left it off overnight to defrost, but not much water found afterwards. I also had a quick look at the main control board to check for dry joints, resoldered a relay, connectors etc just in case, no improvement at all. Please help. Thanks in advance /Kris

[@eSpares]

Samsung frost free appliances stop when defrosting. If the machine does not see the heat from the defrost heater (because it has failed) the machine will remain off until the power is reset. Check the defrost heater: www.espares.co.uk/product/es1573258/ and the thermal fuse are both OK.

[@krisgasiorowski6608]

Hi again, thanks for your previous reply, I did follow your suggestions and confirmed defrost heater ok at 240ohm, fuse ok, put it all back together and seemed to be working fine for 3 weeks until yesterday evening.. Same problem again.. Not too sure what the next step should be. Will be more than happy for another solutions. Thanks!

[@eSpares]

As we advised previously this problem is likely to be due to the machine not seeing a temperature rise from the defrost cycle. I would recheck the defrost heater and fuse as it may be intermittent. If you cannot find a problem you will need to take 'an educated guess' and replace a part. Intermittent problems are more likely to be due to a PCB failing than a heater.

[@ianloughlin7412]

Hi, MY Fridge/Freezer is a Hotpoint FFA52P. How should I remove the fridge door and how do I remove the top cover (over the control panel). I need to gain access to the control panel to replace it.

[@eSpares]

Hi Ian, we believe there should be two screws under the panel that hold it in position. Have a second person hold the door while you remove the screws. Once removed the panel can be removed and the door lifted off the other hinge.

[@ianloughlin7412]

Hi, many thanks for your prompt reply. I appreciate it. I had already located the two screws but they just turn in their holes. Either the thread is stripped or they are not connected to anything. So I cannot unscrew them. Also the door's top hinge passes through a hole in the top cover. This implies that you have to remove the door before you can remove the top panel. As an ex IT Maintainability Engineering Manager I find that to be absurd. I was hoping that there might be a 'gotcha' that I've overlooked in order to remove the top control panel. It looks like a relatively minor task is turning into a major task.

[@eSpares]

OK try another method. Remove the centre hinge screws and carefully pull the doors away at the centre until the top one drops enough to lift off, The Manufacturers diagram does not give much detail but the screws do appear to correspond with fixings so try and slip a small screwdriver under their heads to ease out as they are turned.

[@ianloughlin7412]

OK will do.

[@atifhina1939]

Hi dear I have Daewoo fridge freezer non plumbing his down side freezer door water line is broken and water is leaking but ice is working can you tell ue is can fixed thanks

[@eSpares]

Hi Abdul, if the problem is with the pipework as it enters the door or in the door itself you may have to replace the door.

[@Rock-Steady]

Hi, is it normal for the fan that cools the air to be working every 20 minutes or so even if the fridge door isn't being opened? The fan runs for a couple of minutes or so. My fridge is brand new i.e 1 month old. Type: Hoover HNC 6200 BNE. Thank you in advance.

[@eSpares]

The fan may only be running when the sensor detects the cavity needs cooling so as long as the temperature seems correct (and it is not overfilled to allow the air to circulate) it is likely to be OK.

[@mrgall7948]

Hi I have a beko cda543fs 2011 model so not effected by the recall and the back of my fridge wall is freezing. I've cleared the drain hole in the back and check the door seals please help

[@eSpares]

Hi MrGall, if you are sure you have cleaned the hole all the way to the compressor then it is most likely to be the fridge sensor so test that first before suspecting the board.

[@mrgall7948]

@@eSpares I used compressed Air from my lungs it's definitely cleared haha. Is the fridge sensor easy to change?

[@mrgall7948]

Oh yeah last night I took the cover off the evaporater and noticed where the heater is and the blue tape there's a little hole that's frozen up is this needed to be clear to allow air flow

[@nmrtav]

Hi i have an AEG Model: S 75358 KG38; Product nº: 925034048-01 that in the last 2 month got the problem where freezer works ok but fridge stoped working. In the firts 2 times i unplugged the appliance for 24 hours and it started working again normally. Now it’s the third time and i guessed it was something wrong with the defrost heater. After seeing your video i got hands to it and started to dissassemble the appliance, but now i don’t know what to do. The defrost heater as continuity(292 ohms) and the thermal switch also have continuity. What can i do next? what part should i buy?

[@eSpares]

Hi Nelson, Sounds like the defrost heater and thermal switch are OK. Next time the machine stops check the compressor is not making a quiet 'click' about twice a minute as it could be seizing when hot. If this is the case the compressor will remain hot while plugged in. This problem would require a compressor replacement by a refrigerator systems engineer. 😐

[@nmrtav]

Hi, thanks for the reply. The machine doesn't stops, only the fridge warms up, the freezer keeps running ok.

[@eSpares]

Hi Nelson, sorry misunderstood your symptoms. The fridge is cooled by air ducted from the freezer and controlled by a flap motor: www.espares.co.uk/product/es1076923/air-regulator-motor-step? If this is stuck closed it would cause this problem so check the regulator in the plastic ducting to the fan at the top of the fridge.

[@nmrtav]

Thanks for your answer. I figured it out. The thermal switch needs to have countinuoty at 8° or less, but It only works at -5°. Thanks for your answer.

[@eSpares]

Thanks for the update, the thermal switch is not a usual failure but like any 'thermostat' it could go out or range. If replacing this does not resolve the problem check the regulator position when you have stopped the machine as it should be open if the fridge was calling for more cold air.

[@suejaneuk1681]

My Hotpoint Ice Diamond fridge compartment keeps freezing up, why is this? Is it easy to rectify?

[@eSpares]

Hi Susan, we need the model number from the label inside the fridge to give you the correct information.

[@jwcgaming2215]

Hi m8 do you no what the e6 fault code means on a bush side by side it's showing on the fridge side. Freezer seems fine.

[@eSpares]

A model number may help as at the moment we cannot identify any errors for Bush fridges or freezers. The problem is likely to be either a defrost problem as shown or possibly a water supply problem if it has an ice maker.

[@neilb4403]

what should Daewoo Thermal Fuse read on multi meter i had 1.829 on one of themi suspect its dead ?

[@eSpares]

HI Neil, the reading s will vary on the different types of fuses but if you get a reading it will normally indicate it is ok.

[@KrinieV]

hi I have a whirpool American white fridge freezer the alarm keeps going off and the freezer part will not freeze what do I do?

[@eSpares]

+KrinieV If the compressor is running and there appears to be some cold in the appliance check if there is excessive ice blocking the path of the cold air. If this is the case defrost it and check the defrost heater.

[@northerndownpoor]

Hi,desperate for some advice,long story,my indesit fridge freezer started defrosting on its own,I turned it off,let it defrost and turned back on. Freezer started working fine but the fridge didn't get cold.i then read maybe I hadn't defrosted fully and ice had built up on fan or something so I defrosted again for a full 24 hours and cleaned it out.started it up again and both worked for about 10 hours then the fridge stopped working and the freezer started to defrost again but only for a few hours and then freezer started working again but not the fridge.it is only 4 years old any suggestions greatly appreciated thanks

[@eSpares]

Check the defrost circuit. if this is OK we would suggest you contact the manufacturers or there agents to have a repair as the control board cannot be replaced without programming on most Indesit models.

[@northerndownpoor]

Thanks for the advice,it's now doing something different.now it works both fridge and freezer but every couple of hours the freezer goes into defrost for a short time and the fridge will stop working.you then have to turn it off on the wall for about half an hour,turn it back on and both will work.gutted as only 4 years old but I will stay clear of indesit in future

[@eSpares]

This still could be a defrost problem so its worth checking the heater.

[@barrysharronturner9967]

northerndownpoor onlkk Mickeymouse

[@blakelowe5032]

Help. My Frigidaire side by side is allowing frozen foods to thaw, but will then re-freeze everything by the next day. Any suggestions?

[@eSpares]

Strange as it sounds it is likely to be the defrost heater, if this has failed the control board shuts down to do a defrost but remains off as the heat does not build up to clear the ice. Check the heater for continuity (100 -400 ohms) as it is likely to have no resistance.