Experience Management (XM) and Customer Experience (CX) with Alicia Tillman, SAP (CxOTalk)

[@erikar3676]

I have done a certificate in marketing and she has consolidated everything in a 20 minute talk, she is absolutely amazing 👏👏👏

[@emc3000]

As someone that worked as a tour guide for years and is now learning more about big data analytics, I have so many interesting ideas about these concepts as they relate to providing custom tour experiences.

[@designthinkingwithgian]

She emphasizes the gap a lot, but more crucially is for companies to create customer-centric CULTURES that naturally create an organization that is well suited to deliver better-than-average customer experiences.

[@whitewolfstudios4727]

Golden information right here, she is awesome!

[@leratomphaka3832]

Loved this! Alicia this was well explained and quite practical to implement

[@CXOTalk]

Thank you for the comment, we agree it was very clear and practical!

[@mazingabora9214]

this is a fantastic talk. i wish if i could work for her to learn more.