Explaining ISO 9001 | Clause 6.1

Clause 6.1 Actions to address risks and opportunities is the first clause in the Planning section of ISO 9001.
In this video, I’m going to break this clause down and turn it into something you can all understand.
You’ll then be able to apply this to your own organizations system and understand what the requirements will look like for you.
No more guessing!
So you want to be a management systems auditor? Well, enrol now: auditortrainingonline.com/cou...
JOIN THE ATOL COMMUNITY!!
Facebook: / auditortrainingonline
Instagram: / auditortrainingonline
LinkedIn: www.linkedin.com/school/audit...
Twitter: / auditortol

[@arsenetsague4399]

Good explanation 👍

[@tarekelgar]

Many thanks for the valuable presentation, really helpful and lots of information clear and easy

[@auditortrainingonline]

Glad it was helpful! Thanks @tarekelgar. Regards, Jackie

[@agraharamanju9998]

Very good information, detailed about 6.1 Manjunatha A.N LA TUV India

[@jackiestapleton7304]

Thank you Agrahara. I'm glad it helped you.

[@auditortrainingonline]

Glad you liked it!

[@ishwarsingh8161]

Very informative program. Thank you.

[@auditortrainingonline]

Thank you! Glad you like our videos!

[@dbellconsulting]

Some great points made there with regard to integrating the management of risks and opportunities into the organisation's processes, and how to demonstrate to auditors that identified risks and opportunities have been considered and managed, with actions taken. Though a Risk Register is very common, this isn't the only way to manage these. I was once faced with a Certification Body auditor who was insistent that the lack of a Quality Risk Register constituted a nonconformity. He finally relented, but it took some convincing.

[@auditortrainingonline]

Thanks for the feedback! :) Glad you enjoyed our videos.

[@jackiestapleton7304]

Thanks Dean. Yes, unfortunately there are auditors out there raising nonconformances against their own opinions. I always ask 'show me where it says that in the Standard'. Thanks for your feedback and comment Dean.

[@ahmedmantk1369]

thank you so much and it was really helpfull

[@auditortrainingonline]

Glad it helped!

[@miljanapopovic5768]

Thank you very much for your videos!!! Very helpful! I am maybe a bit late (I've discovered this now), but how can we ask about the Note 2, as auditors? Do we simply ask a question such as "Do you have new customers on your list? What are your new products, services, technologies, etc...?" during the audit? Thank you in advance.

[@auditortrainingonline]

Thanks for the great question. You would normally uncover the opportunities the business focuses on with their outputs from clause 4.1 Context - what are the internal and external issues which normally highlights some opportunities as well. Additionally clause 4.2 Understanding the needs and expectations of interested parties will uncover opportunities. And note that clause 6.1 already refers to these clauses anyway. Additionally take a look in the management review records and outputs. What was discussed? Normally there will be any changes or influences to the business here which will include opportunities. And another areas would be their Nonconformance or Improvement Opportunity Register where you will see the stuff that has gone wrong as well as what opportunities or corrective actions they have taken. I guess in summary, Note 2 from 6.1 is embedded in everything else they do. They are surrounded by opportunities if they choose to see it this way. I hope this helps. Regards, Jackie