How are you supposed to waterproof the power cable? I only have to waterproof kit for the ethernet cable
@EZVIZGlobal3 жыл бұрын
Hi there. We have noticed this issue and will keep on optimizing it. Please stay tuned. Thank you.
@JordanSpeck19903 жыл бұрын
@@EZVIZGlobal thats ridiculous
@kevintong8238 Жыл бұрын
Any solution? Wrap and shrink wrap? This is really silly design. Should I return this cam?
@JordanSpeck19903 жыл бұрын
Rather make it that the power cable can be pulled out of the back of the camera to feed through a wall into the power outlet if it cant be waterproofed as you only provide a waterproof case for the internet cable and not the power cable which is quite frankly crazy for an outdoor camera
@kimraleie6837 Жыл бұрын
What is the distance coverage in meters?
@aticafloorable2 жыл бұрын
Mr. If the Internet service changes the IP, the camera stops working or no longer transmits a signal? Thank you
@EZVIZGlobal2 жыл бұрын
Hi there, in this case you may need to reset the the device to switch networks. If you need more detailed instructions please send us an email at support@ezvizlife.com so our customer service team will be able to help.
@TrynnaBAnonymus8 ай бұрын
Why you used ethernet cable when the camera already connected to WiFi? What was its purpose?
@krtarmorgansingh2 жыл бұрын
Can we pan the outdoor unit with our smartphone to see on the sides
@EZVIZGlobal2 жыл бұрын
Hi there, if you're interested in outdoor pan & tilt cameras, you may look out for our C8 series: www.ezviz.com/inter/category/security-wifi-cameras#Outdoor%20Wi-Fi%20Cameras
@mytube-one2 жыл бұрын
Is it normal for the camera to get very hot. Will it burn out if installed outdoors?
@halfabee11 ай бұрын
What is airtime? How is the SD card cleared?
@EZVIZGlobal11 ай бұрын
Hi, the the latest video automatically overwrites the oldest one when the SD card is full.
@elyot40102 жыл бұрын
The power cable is too short for outdoor systems. I see no possibility to buy cable to extend on the website. Anyone know what kind of cable to buy at a hardware store to splice?
@EZVIZGlobal2 жыл бұрын
Hi, please couls you send an email to support@ezvizlife.com with your region and camera model, so our customer service team will help you to check the availability of our extension cords in your area and give you more suggestions. Thanks.
@aticafloorable2 жыл бұрын
Sir, if I have the camera in Colombia, can I see the images here in USA? Thank you
@EZVIZGlobal2 жыл бұрын
Hi there, yes you can see the images through your EZVIZ App.
@josequinones35253 жыл бұрын
Could the BC1 B1 wireless camera record videos in the Ezviz NVR?
@EZVIZGlobal3 жыл бұрын
Hi there, all our devices support EZVIZ NVR only, all the other NVRs or DVRs won't be compatible.
@sinusmannn Жыл бұрын
You should include in the user manual how to use the waterproof kit
@davidececcarelli88513 жыл бұрын
Is it possible to mount this cameras sideways with AI human detection still working?
@EZVIZGlobal3 жыл бұрын
Hi there, you may preview on the EZVIZ app and see if you have a clear view before mounting it.
@timwynn6079 Жыл бұрын
I accidentally unscrewed the mount and now I can’t screw the mount back to the base plate, what sort of stupid design is it???
@FlorianArhire2 ай бұрын
After upgrading my internet to fiber-optic doesn't connect to the new router . 2 of them- different models. 3rd one works fine and is the cheapest one 😂
@GarciaTheresa-t1o4 ай бұрын
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@Twothenines Жыл бұрын
I see you to bought one of these horrible cameras. Let this be a lesson to us.