FAFSA 2024-25 Walkthrough Video

This is a step-by-step video walkthrough of the 2024-2025 FAFSA (Free Application for Federal Student Aid) brought to you by the Utah System of Higher Education. You must complete the FAFSA in order to determine your eligibility for federal aid for college - including grants, work-study, and federal student loans.
Need this video in Spanish?: • Video de demostración ...
If you will be attending college in Fall 2024 or Spring 2025, this video will help you apply for financial aid. If you will be attending college in Spring 2024 or Summer 2024, choose the 2023-2024 FAFSA, and you can find that video here: • 2023-2024 FAFSA Walkth...
Need a different language? Try KZbin's translation caption feature by clicking the gear icon/settings button in the bottom right corner of the video, then click "subtitles", then click "auto translate" and choose a language from the list!
This video moves quickly. We recommend the following: watch a section, pause, complete that section, and repeat until finished.
Please note, we do our best to respond to comments throughout the workday (8am-5pm MT Monday-Friday), but if you need immediate or after-hours assistance, you can always call Federal Student Aid at 1-800-433-3243 or use their chat feature: studentaid.gov/help-center/co...
This video is brought to you by:
Utah System of Higher Education and
my529 (my529.org)
Introduction: 00:00
Create an account: 00:29
Who needs an account?: 1:13
Who should not create an account?: 2:22
Who is a contributor: 3:33
Do I need parent info on my FAFSA?: 3:47
Which parent do I need on my FAFSA?: 4:38
FSA ID walkthrough: 05:02
For parents without SSNs: 8:56
I've created my account, now what?: 11:09
Starting the students FAFSA: 11:43
Student personal circumstances: 15:26
Student dependency: 15:37
The parent wizard: 18:51
Inviting parents: 19:57
Student demographics: 20:42
Student citizenship status: 21:02
High school info: 22:42
Student financials: 23:11
Student assets: 24:56
my529: 26:58
Selecting colleges: 27:29
Student review and sign: 27:45
Student submission page: 28:30
Completing the parent portion: 28:44
Parent consent: 29:54
Parent demographics: 30:12
Do both parents need to complete my FAFSA?: 30:18
Inviting the other parent: 31:28
Parent finances: 32:27
Family size: 33:14
Number in college: 33:41
Parent finances cont.: 34:00
Parent assets: 34:10
Parent review and sign: 34:35
Parent submission page: 35:11
FAFSA Submission Summary Intro.: 35:31
Eligibility overview: 36:18
Student Aid Index (SAI): 36:49
FAFSA form answers and making a correction: 37:27
Adding other colleges or universities: 37:41
Next steps, checking for errors, and verification: 38:00
Who to contact?: 39:08

[@utahcollegeaccess]

Update! For those looking for the tax questions that are manually inserted please review the following link: studentaid.gov/help/2425/find-tax-information For foreign tax filers: studentaid.gov/2425/help/non-us-tax-information

[@arsenic.01]

Were gonna need a FAFSA speedrun one of these days

[@utahcollegeaccess]

Thanks for the comment- by speedrun, what do you mean?

[@sun7643]

@@utahcollegeaccessshow a screenshot of each page so Ik what info I need next in a yt short

[@utahcollegeaccess]

@@sun7643 Here are some handouts to help with this: ushe.edu/wp-content/uploads/pdf/k-12/ucaw/2023/FSA_ID_Key_Fin_Aid.pdf, (Spanish) ushe.edu/wp-content/uploads/pdf/k-12/ucaw/2023/FSA_ID_ES.pdf, ushe.edu/wp-content/uploads/pdf/k-12/ucaw/FAFSA_Checklist_2024-25.pdf

[@gyojix]

​@@utahcollegeaccess the term speedrun (in gaming term means trying to beat the game as fast as possible)

[@cl3188889999]

Thank you for your video. Will I be able to manually enter my tax info since i did an amendment & hasn't been fully processed. And if i do manually enter info, will it affect the fafsa application? Thank you again

[@utahcollegeaccess]

Hi, thanks for the question. Yes, you will be able to manually enter your tax information. If you are reapplying for aid using the FAFSA (i.e., this is not your first year filling out the FAFSA), your tax information will be automatically moved from the IRS. If the IRS has already amended your return, the information should be accurate. If they have not processed your amendment as of the time you fill out the FAFSA, you will need to make the changes manually. In any event, once your amendment is processed, the FAFSA will still import your tax information from the IRS. In other words, once the amendment is processed, the FAFSA will update and override any manual resonses. Hope this helps and best of luck!

[@lizettemerchan4966]

As usual you all rock! Any news about the Spanish video coming up soon?! That'd be fantastic! So appreciative of your resources!! Gracias and thank you!

[@utahcollegeaccess]

It's in the works, we have been swamped with everything going on. Hopefully it will be available soon.

[@lizettemerchan4966]

@@utahcollegeaccess totally understand! All of your resources throughout the years have helped people everywhere! So appreciative of it all. Can't wait! Muchas gracias!

[@NotLawrence]

Where do you manually do the tax questions? Will there be an email sent after the form is done for filling in tax information? A lot of the questions on the parents side of the form are skipped for some reason as well, as they are divorced. Also, in the settings tab for the fafsa profile, should I consent to the "Income-Driven Repayment (IDR)" in the "Financial Information Access" tab in the settings?

[@utahcollegeaccess]

Hi, thanks for the great questions! You are right in noticing that the new FAFSA form "skips" tax information. For returning applicants, this may be confusing as in years prior, much of the tax information was input manually. For the new form, this is actually a feature, not a bug! In the 2024-2025 FAFSA form, all applicants' tax information is automatically imported from the IRS into the form- this is why it seems as if something is being "skipped." As for your the question regarding your parents' tax information, they will each submit their own FAFSA form. Regarding the IDR, this is not a question we can answer for you in a "yes" or "no" manner. IDR plans usually lower your federal student loan payments. However, whenever you make lower payments or extend your repayment period, you will likely pay more in interest over time-sometimes significantly more. In addition, under current Internal Revenue Service (IRS) rules, you might be required to pay income tax on any amount that’s forgiven if you still have a remaining balance at the end of your repayment period. Whether you elect to consent to the IDR or not is highly personal and depends on your financial situation. You can find out more here: studentaid.gov/idr/ Hope this helped and best of luck!

[@utahcollegeaccess]

The pinned comment above has all the manual tax question information Update! For those looking for the tax questions that are manually inserted please review the following link: studentaid.gov/help/2425/find-tax-information For foreign tax filers: studentaid.gov/2425/help/non-us-tax-information

[@xXanz]

Hello, in the step of identity verification from the creation of the parent account how do you know what to fill out? For example if none of the questions apply to me? Or where do I get the information? And very good video ❤

[@utahcollegeaccess]

Hi, would you be willing to go into more detail of your question? I'm not sure how to exactly answer this question.

[@peanuts1744]

My contributions FAFSA form is complete and already processed while mine said “Your parent has not granted their consent and approval to share federal tax information, and there may be other errors in their section.” I need help

[@thera-p3326]

Hello, thank you so much for this video! It helped me a lot. I wanted to know if I’d be eligible as an i I can proceed when both of my parents live in another country (one of them incarcerated) and cannot help me financially in any situation. Would I be classified as independent?

[@angelogomez4612]

I think, once you start applying and stuff, it will tell you if you are considered Independent or Dependent. At least that is what I understood from the “Student dependency” section of this video.

[@utahcollegeaccess]

Hi, thanks for the question. As long as you have a Social Security Number, you should be able to successfully apply for aid. In your situation, the process is a bit more complicated than what is outlined in this video, as it depends on: 1.) If you can contact the parent who is not incarcerated, and 2.) If they are willing to fill out the FAFSA, and 3.) Your age/dependency status. -If you are over the age of 24 as of January 2024, you are considered independent. -If you are under 24, you can still invite your parent to fill out the FAFSA. -If you are married and under 24, you are considered independent. -If your parent is unwilling to fill out the application, you will have the option of receiving an unsubsidized loan. -The first section in the application is titled, "Personal Circumstances." On the fifth page of the application, the FAFSA outlines an array of situations (including parent incarceration) that may apply to you. You will have to read this page carefully to see if any of these situations apply to your personal circumstance. If one (or more) applies to you, click the "Yes" bubble. After this step, you will be able to complete and submit the FAFSA. You will be given a "Provisional SAI (Student Aid Index) Number," after which you will need to verify your circumstance with documentation- the colleges you list on your FAFSA will reach out to you for verification. Our suggestion is that you reach out to your desired colleges/universities for their particular requirements for verification so that you can prepare for verification ahead of time. Hope this helps and best of luck!

[@helendang8879]

for parent assets under current total of cash, savings, and checking accounts, is the value supposed to be a combination of both parents or just one parent? thank you.

[@utahcollegeaccess]

Hi, thanks for the question. You will enter the combination of both parent's assets. Best of luck!

[@nezukokamado5550]

Hello, I was looking for place where we can input the special financial circumstances in the student part of the application? Does Fafsa still have this section?- thank you

[@utahcollegeaccess]

No there is no "special financial circumstance" section on the FAFSA. After completing the FAFSA you'll want to ask your college's financial aid office for Professional Judgement to review your special circumstance. They will be able to help.

[@soccergirl16129]

question about the date of legal residency - if you've lived in the same state all your life, what date should this be? Thank you

[@utahcollegeaccess]

You can just put the month and year of your date of birth.

[@taradehaven3791]

Hello, I have a FASFA account for myself (for when I was attending college) and now my son is applying. When I got the email acknowledging my student has invited me to "help complete his form" I have a "get started" blue tab and your example has "log in" when I hit the "get started" tab, it takes me to My activity/Dashboard information and NOT linking me to my son's account. any suggestions to get me to my son's account to complete the parent portion of his FASFAS?

[@utahcollegeaccess]

It would be because the invitation your son sent to you from his FAFSA had something incorrect on it. This could be as small as an extra space at the end of your first or last name. I would sit down with your student and both login on separate devices, have him edit his contributor, and make sure everything is exactly the same as you can see on your profile for your account.

[@kriamp3384]

Having hard time after step 3, address ainformation. Does not allow to proceed, what can I do? Tried to call the 800 number, do live chat and Emailed them, but no answer from any resourse. Greatly appreciate your help. Thank you

[@utahcollegeaccess]

Try leaving the address information blank and move forward with creating your account. I would recommend adding in the address information after creating your account.

[@miriamart9712]

I was doing my child's parent part, it never ask for financial information. I am worry I did something wrong.

[@Rck-lo8hw]

Did you find a solution?

[@smartgirlathena6677]

Hi, does anyone know what to do if you cannot click on the signature tab? I filled out everything but I cannot sign anything. Please help

[@utahcollegeaccess]

Hi, thanks for your question. There may be a couple of issues here: -Did you make sure to invite at least one contributor (if you are classified as a "dependent" student)? - Did you make sure to check the box toward the bottom "I, (name), agree to the terms outlined above" on the "Summary" page? Hope this helps!

[@utahcollegeaccess]

The FAFSA has a tab that says signature, however, you won't click on that. You'll need to scroll to the bottom of the page to find the "Continue" button. On the next page you'll be able to sign and submit.

[@lyricxlmxchi8676]

Hello, so im a dependent student and I was apply for Fafsa 24-25, and i think i clicked "yes" for applying for direct unsubsidized loans. is there any way i can correct it or not?

[@utahcollegeaccess]

If you haven't signed and submitted you can edit your current FAFSA on the review page, or delete the FAFSA and start over. If you signed and submitted then you will have to wait until mid-March when the FAFSA Submission Summary is available. There is where you can make a correction and fix your FAFSA.

[@brandono9834]

i had troubles with parent section my parents got the Email, and once we created an account, login does not shows that option to help complete my section, dashbaord is just Blank. is it becase no socail security take awhile to review? is there a difference in parents or student account ?

[@utahcollegeaccess]

It would be because the invitation the student sent to the parent from their FAFSA had something incorrect on it. This could be as small as an extra space at the end of the parent's first or last name. I would sit down together and both login on separate devices, have the parent open their profile to see the name, date of birth, and Social Security Number (SSN) listed so you can see the exact items listed. Then have the student edit their contributor, and make sure everything is exactly the same as can be seen on the parent's profile and send the invite again. I would delete every item (first and last name, date of birth, and SSN) and reenter that information. Now if the parent does not have an SSN, currently there is no fix for this issue and we are waiting for the March update to possibly fix this issue. That update should happen within the next two weeks.

[@paulinav2228]

Hi, it seems that me and my mom completed the required sections yet it doesnt give me the option to submit my application, could I be missing something or does the order of how the sections were completed an issue? Sorry its confusing and i dont know who to ask since fafsa isnt answering.

[@utahcollegeaccess]

Hi, thanks for reaching out with your question. One possible reason as to why you have hit an obstacle could be that the website and application process are both undergoing major changes this year. Currently, they are in the "soft launch" phase of the updates. We have seen both the website and FAFSA application go down periodically, so we suggest checking back frequently to try again. The good thing is that once the kinks in the updated application and website are worked out, the actual FAFSA itself should be a lot more streamlined and easy to navigate. Thanks so much for your patience with these changes and best of luck in your higher education journey!

[@utahcollegeaccess]

We've seen this issue mainly with parents that don't have a Social Security number. If your parent doesn't have one here is the latest information: There still isn't a solution to this problem. According to Federal Student Aid: "There is currently no workaround for a parent without an SSN. A student may start the application, but the parent will not be able to contribute the parent information. The student and parent will be able to complete the 2024-25 FAFSA form online once the issue is resolved." Our recommendation is to get as far as you can and document the places you are stuck with screenshots (without personal information) and make sure there is a timestamp somewhere with the screenshot. Maybe email it to yourself so you have proof. Then talk to your college about next steps. However, if your parent does have an SSN then I would try a different browser, computer, etc.

[@TheSammiliu]

Hi, I have completed my 2024 FAFSA form two weeks ago, but it is still in review. How long it take to get processed. Also, m mom is not sure if she has fully completed his parts and signature, but right now she can not see anything about 2024 FAFSA from from her account. If you have any suggestions, would be greatly appreciated. Thanks!

[@utahcollegeaccess]

Great question, Federal Student Aid just delayed the processing period until March. Meaning your FAFSA won't be processed until March. As long as your FAFSA says "In Review" you are as far as possible at this point. I would reach out to your college for further details.

[@lizettemerchan4966]

Hi All, As usual so appreciative here of your resources!! Gracias and thank you! you all rock! Any news about the Spanish video coming up soon?! That'd be fantastic! Thank you for the consideration!

[@utahcollegeaccess]

Should be up either the end of this week or next.

[@lizettemerchan4966]

@@utahcollegeaccess #mayyouknowyouchangepeopleslives!

[@utahcollegeaccess]

Spanish Video is ready! kzbin.info/www/bejne/a3rOk4KBpbWMpqssi=eiVxQZ7MxvlsxlEA

[@lizettemerchan4966]

@@utahcollegeaccess muchas gracias for being a resource to the world! Watching now!!

[@anniagonzalez2694]

Thank you for your video. We have a problem for fill out the application. When we complete the part: Parent spouse or Partner, we cannot to continue, and show this: "Unable to Complete This Action. Thanks for your patience. Currently, the system is unable to complete this action. Please exit the FAFSA form and try again". We have called by phone, but nobody answer. Do you know what is happening? Is this problem frequently? We have been trying to complete it for about 5 days.

[@utahcollegeaccess]

Here are some options: Try having the student insert both parents on their section instead of the parent inserting the spouses information. Try deleting the parent's FAFSA section and start over. Another option is to have the spouse create an FSA ID and use that exact information on the FAFSA. You could also try a different browser, computer or device, or clear cache and cookies (search how to do that on google). Lastly, you can wait until the FAFSA Submission Summary is available mid-March. Let us know if any of these items worked.

[@mariannec2516]

Is a custodial savings bank account listed under student’s assets or parent’s assets ?

[@utahcollegeaccess]

If the parent is the custodian then the parent's assets.

[@user-nr3ke5df1c]

Hello! I have a question: If I want to enroll to college in Spring 2025. Do I still fill out this 2024-2025 form even though I am not enrolling to Fall 2024. I also wonder if I would lose half the FAFSA money would give me since I am not going for Fall 2024. Sorry, I don't know who to ask this too. Thank you

[@utahcollegeaccess]

Hi, thanks for the great question. You still fill out the 2024-2025 FAFSA. The year structure can be a little confusing, so hopefully his brings a bit of clarity: The period "2024-2025" indicates the academic year Fall 2024 - Summer 2025 (in other words, Fall '24, Spring '25, and Summer '25). The 2025-2026 period and any other year will follow the same format (Fall '25, Spring '26, and Summer '26). Since you will be attending at the start of Spring 2025 semester, this year's FAFSA (2024-2025) will need to be filed in order to apply for aid. Once you file the 2024-2025 FAFSA, our suggestion is that you reach out to your institution's financial aid office to inform them of your start date. The reason is that some of the university/college specific grants or scholarships they offer often begin during the Fall semester. A Spring start date may not necessarily mean that you are ineligible for university/college specific aid you might qualify for, so it's always a good idea to check in with them about additional grants and scholarships. Hope that helped and best of luck!

[@user-nr3ke5df1c]

@utahcollegeaccess Thank you so much for answering my question! I couldn't find the answer anywhere. I just filed the FAFSA for 2024-2025. I will definitely contact my college about my enrollment and about the FAFSA for Spring 2025. I appreciate your help so much:)

[@utahcollegeaccess]

Best of luck in your adventures in higher education, you'll do great! Remember to connect with your campus resources, there's always great ways to stay involved and get support with tutoring, financial aid, and more! @@user-nr3ke5df1c

[@yaritzamunoz834]

If the parents financial questions are zero , where do I enter the amount I made )line 11 on tax form ) or is this info not needed

[@utahcollegeaccess]

If the parent created their account (FSA ID) and it was processed, the FAFSA will actually skip all the tax questions because they have transferred your tax data from the IRS. That's what the consent form is for, if you clicked "approve" you gave them permission to pull that over. Just fill out what is asked of you on the FAFSA and you should be good to go!

[@user-zc7ec9dp7b]

If my parents live outside the US, will they be able to create an FSA ID?

[@utahcollegeaccess]

They should be able to, but there are major issues right now on the website for parent's who don't have SSN in the US. There still isn't a solution to this problem. According to Federal Student Aid: "There is currently no workaround for a parent without an SSN. A student may start the application, but the parent will not be able to contribute the parent information. The student and parent will be able to complete the 2024-25 FAFSA form online once the issue is resolved." Our recommendation is to get as far as you can and document the places you are stuck with screenshots (without personal information) and make sure there is a timestamp somewhere with the screenshot. Maybe email it to yourself so you have proof. Then talk to your college about next steps.

[@andreasantoyo4756]

the id verification requirement happened to me and after contacting that number multiple tries they said it takes 7-10 days for them to process my request

[@utahcollegeaccess]

Best of luck during the process- it's amazing that you are pursuing higher education! Don't hesitate to reach out or comment if you have any questions regarding the application.

[@avneryakubov2277]

Hi, all my credentials are correct but I’m still not getting the direct data exchange option. Is there any solution to this?

[@utahcollegeaccess]

Great question and hopefully this helps. There is no longer a login or notification for the direct data exchange. It just automatically happens. If you don't see the tax questions: studentaid.gov/help/2425/find-tax-information then it worked. If you have to manually insert these answers then your identification is still processing.

[@amatchwood3013]

What would happen if I have made a mistake and put the wrong information because I put the form as only a dependent student even though I have both parents and we both have FSA IDS

[@utahcollegeaccess]

You could try and delete your FAFSA and start again. If the delete option is not available you may have to wait until mid-March when they release the FAFSA Submission Summary and make a correction.

[@daisydiaz1495]

If my mom did her fafsa part and also does taxes with my dad jointly also they both married does my dad need to do A fafsa ID and filled out something for the fafsa?

[@utahcollegeaccess]

If your parents filed their taxes jointly then you will need to insert both parents' information (Name, DOB, SSNs), however only one parent will be required to create an FSA ID, approve consent, and sign the FAFSA.

[@ruthberenice2197]

Hello! I have been having trouble with the parent section. My parent contributor created a FSA account before hand. I send them the invitation and they receive it. However, everytime they try to accept it, nothing happens. They aren't sent to the parent portion. Would you by any chance know how to fix this or know why this is happening?

[@emilyc.8515]

I’ve been having the same issue. Have you had any luck?

[@yuliiaplysiuk9066]

I have the same problem. What did you do?

[@utahcollegeaccess]

Hi All, We've seen this issue mainly with parents that don't have a Social Security number. If your parent doesn't have one here is the latest information: There still isn't a solution to this problem. According to Federal Student Aid: "There is currently no workaround for a parent without an SSN. A student may start the application, but the parent will not be able to contribute the parent information. The student and parent will be able to complete the 2024-25 FAFSA form online once the issue is resolved." Our recommendation is to get as far as you can and document the places you are stuck with screenshots (without personal information) and make sure there is a timestamp somewhere with the screenshot. Maybe email it to yourself so you have proof. Then talk to your college about next steps. However, if your parent does have an SSN then I would try a different browser, computer, etc.

[@lilfy8372]

How do I figure out the Date the Student Became a Legal Resident of Texas (TX)? Is it on a specific document?

[@utahcollegeaccess]

Hi, thanks for the question. It wouldn't necessarily be on a specific document. Date of official residency can vary by way of determination from state to state. Generally, it is 1 year, but it's always best to check with your institution of choice. For example, the University of Texas, Austin website writes, "In general, students are considered Texas residents if they graduated from a Texas high school and lived in Texas for at least 36 months before graduating from that school and 12 months before enrolling in a university; or if they established permanent residency at least 12 months before enrolling in a university. Find exceptions, further details and specific policies through the Office of Admissions." Hope this helped, best of luck!

[@lilfy8372]

@@utahcollegeaccess I moved to Texas in 2008 so would I put that as the year?

[@utahcollegeaccess]

If you moved to Texas in 2008, you would enter 12 months after the date, in other words, you would enter 2009.@@lilfy8372

[@lilfy8372]

@@utahcollegeaccess Thank you so much brother

[@guadalupevillalobos9102]

What do I put for parent resendency if they are not legal residents of California?

[@utahcollegeaccess]

Great question, the state question has a "Foreign Country" option you can select. Or select the state the parents have legal residency. According to the University of California: "To meet these requirements, you must be continuously physically present in California for more than one year (366 days) immediately prior to the residence determination date (generally the first day of classes) and intend to make California your home permanently." Then your parents have legal residency. Hope one of these suggestions work!

[@Reality815]

Hello, I sent my parent an invite, but when they click to join ny invite there is nothing on their activity page that says join form, what do i do we've been stressing.

[@TheSammiliu]

did you find out how to solve this issue? I got the same issue too.

[@Reality815]

@TheSammiliu yes I did, delete the Fafsa form you completed, and start another form, but make your parent start it first, then send you the invite.

[@utahcollegeaccess]

Great question, this issue is happening because whatever you inserted when you invited your parent isn't EXACTLY the same as their account information. Even an extra SPACE at the end of a name can cause this issue. I would go in and delete everything off the parent invite and reinsert it EXACTLY as seen on your parent's FSA ID/student aid account.

[@albertoropeza2054]

Does the parent create the fafsa id from the same play as the student?

[@utahcollegeaccess]

Yes

[@yihongzhang9796]

I have a question that in the part of Demographic, when I fill the A-number and it said fail to save.I pretty sure my A-number is hundred percent correct. And I tried to email them but no reply, so what should i do, thanks.

[@utahcollegeaccess]

Thanks for reaching out. Unfortunately, some A numbers have not been saving- for example, one known issue in this regard is if the A number ends with a '0'. This is something that the FSA is still working on to remedy. You're right that there has been difficulty in getting help from the FSA, as their phone lines and emails are swamped. One suggestion is to reach out to the FSA through their chat service; you should see a little green owl located on the bottom right hand corner of the screen on studentaid.gov. Beyond the chat service, the next best suggestion is to take screenshots and reach out to your university's financial aid office on next steps.

[@utahcollegeaccess]

Hopefully there will be an update that fixes this issue in the next couple of weeks. I would try mid-March.

[@Sle3pychild]

Hello! I applied for the fasfa and made sure that the emails for the parent contribution were correct, but neither of my parents have received it. Is there a way just can fix it?

[@utahcollegeaccess]

Hi, thanks for the question. Sorry your parents didn't receive the link, this may be a kink with the new form and website that is being sorted out. In this case, we recommend that you log in and double check the emails. you may even try removing and retyping them in. Thankfully, you don't have to wait to receive the link. They can simply create FSA ID (or just log in if they already have one) on studentaid.gov. Once they create an account/log in, the system should link them to your application. Hope this helps and best of luck!

[@colettebraithwaite5421]

As a parent, I have not been able to even create an account! I have tried 26 times! It's very frustrating, and we are not able to get a hold of anyone

[@utahcollegeaccess]

@@colettebraithwaite5421 One parent group that is having major issues with creating an account are those without a Social Security Number, currently the website won't let these parents create an account or sign the FAFSA and students are stuck. I recommend talking with your student's college for next steps. If you do have a Social Security Number and cannot create an account, try calling FSA (1-800-433-3243) early in the morning as soon as they open. They open at 8 AM EST. We've been having luck that early.

[@albertoropeza2054]

Follow up question we went to e mail and when they made account they didn’t get the option go start working on the parents part

[@utahcollegeaccess]

90% of the time the following instructions will fix your issue. Login to studentaid.gov, find "My Activity", and select your 2024-25 FAFSA form. Then find your contributors. Select to edit them and then go in and delete every box (name, date of birth, social security number, etc.) and re-enter every box exactly as it is show on your parents studentaid.gov account. Even an extra space after the name could cause this to not work. Then see if they can link to your FAFSA.

[@colettebraithwaite5421]

Will not allow me to create an account! An unknown error keeps popping up. To it said invalid SD#. I have tried to create my account 26 times. I am the parent and need to do my portion! Help! No one answers the fafsa phone line, chat or email

[@utahcollegeaccess]

I would double check, to see if you already have an account. Try logging in and selecting, forgot my username or password. The best thing to get access to your account is to call Federal Student Aid at 1-800-433-3243. The only problem is that they are backed up bad. I've had some success getting ahold of someone early in the morning right when they open at 8 AM EST. As a side note: We've seen this issue mainly with parents that don't have a Social Security number. If the parent doesn't have one here is the latest information: There still isn't a solution to this problem. According to Federal Student Aid: "There is currently no workaround for a parent without an SSN. A student may start the application, but the parent will not be able to contribute the parent information. The student and parent will be able to complete the 2024-25 FAFSA form online once the issue is resolved." Our recommendation is to get as far as you can and document the places you are stuck with screenshots (without personal information) and make sure there is a timestamp somewhere with the screenshot. Maybe email it to yourself so you have proof. Then talk to your college about next steps.

[@Swayam-el1ut]

If the application was submitted accidentally without signing by the student and one of the parents, what should I do? can I edit the application? received a mail that the application is submitted and it says we cant calculate your SAI, as you and one of your parents have not signed the application. what should we do? do we start a new application? Pls help

[@utahcollegeaccess]

Try logging in again and see if it gives you the option to sign. It would be found under "My Activity" then click on your 2024-25 FAFSA form and see if it give you an option to sign on the next page. If not, you may have to wait until mid-March when they release the FAFSA Submission Summary and make a correction.

[@Lapis_Lily]

I sent my dad the invite, but it never showed up in his account. We double-checked the information, and everything matched. What should we do?

[@utahcollegeaccess]

This is one of the most common issues, here are some ideas: Delete everything off the invitation and reinvite your parents. Sometimes something as small as an extra unseen space after the first or last name could be causing this issue and so we recommend deleting everything and reinviting. An alternative you could do is to delete your FAFSA and start from the beginning, but this time have your parent start the FAFSA and invite you as a student. I've seen this work multiple times.

[@0tuxx615]

I can’t seem to get past the “Accept Invitation” part on my parents account. I click continue and nothing happens.

[@hoboorum4183]

Were you able to do it?? Please I’m stuck in that part too

[@0tuxx615]

@@hoboorum4183My achievement coach told me it’s an ongoing problem with student parents that don’t have ssn. We should see this get fix hopefully by march or may.

[@utahcollegeaccess]

It would be because the invitation the student sent to the parent from their FAFSA had something incorrect on it. This could be as small as an extra space at the end of the parent's first or last name. I would sit down together and both login on separate devices, have the parent open their profile to see the name, date of birth, and Social Security Number (SSN) listed so you can see the exact items listed. Then have the student edit their contributor, and make sure everything is exactly the same as can be seen on the parent's profile and send the invite again. I would delete every item (first and last name, date of birth, and SSN) and reenter that information. Now if the parent does not have an SSN, currently there is no fix for this issue and we are waiting for the March update to possibly fix this issue. That update should happen within the next two weeks.

[@Xabier9]

My parent is filling it out for me since I am a minor, however when it says that I have to sign I don’t receive anything or have the ability to do so

[@utahcollegeaccess]

Hi and thanks for the question. Both you and your parent(s) will need to login, provide consent, and sign your FAFSA form. If your parent has already completed their section, you will need to create your own FSA ID and complete your section separately. Hope this helped and best of luck!

[@TheHefty]

Can I not manually enter the tax information anymore? I have to invite parents and they have to do it?

[@utahcollegeaccess]

If the student and the parent created their studentaid.gov accounts and those accounts were verified, the tax questions won't even show up. They will just be automatically transferred from the IRS.

[@luisguzman6931]

my mom is trying to create her parent portal and she doesn't have a SSN. I input that she doesn't have it and once I try to enter our address, it won't let us continue to create her FAFSA account. What do you think we should do? I tried calling FASFA and they won't answer, and I tried calling my school, but they won't answer either. Step 3 is where we get roadblocked and tells us to try again later, What else can we do

[@utahcollegeaccess]

There still isn't a solution to this problem. According to Federal Student Aid: "There is currently no workaround for a parent without an SSN. A student may start the application, but the parent will not be able to contribute the parent information. The student and parent will be able to complete the 2024-25 FAFSA form online once the issue is resolved." Our recommendation is to get as far as you can and document the places you are stuck with screenshots (without personal information) and make sure there is a timestamp somewhere with the screenshot. Maybe email it to yourself so you have proof. Then talk to your college about next steps.

[@alexandraibarra748]

Hi my dad is filing in his information and put that he is married and filled jointly with my mom. The fafsa aplication still makes my dad add my mom in the spouse infortion section and makes him put a ssn. He is not able to continue because the fafsa is making him fill it out and we don't have the little option of choosing that my mom doesn't have a ssn. What camn we do?

[@utahcollegeaccess]

Hi and thanks for your question. It sounds like you are running into a technical error on the form. Unfortunately, we have seen some errors like this pop up and it is due to the new updates and changes to the FAFSA. It is true that the new form has a lot of updates that make it more convenient, but there are a few kinks in the system that are still needing to be ironed out. Our suggestion in this case is that you wait and check back periodically for the correction on the FAFSA form itself. Hope this helped and good luck!

[@utahcollegeaccess]

Something we've found that works, is to delete your FAFSA and insert both parents when you invite your parents to the form. Only one will need to login and sign but then your father won't get stuck in his portion due to the glitch. If you, the student, have already submitted your portion you could try to edit your contributors when you login and go to your FAFSA under "My Activity". However, we haven't confirmed if this method works yet. If that doesn't work, you'll need to wait until you can make a correction. That feature won't be available until mid-March.

[@albertoropeza2054]

Does it take some time for the parents to get there account verified

[@utahcollegeaccess]

It depends on the situation. If they have Social Security Numbers it should only take 1-3 business days. Here’s the order I’ve seen for parent’s without SSNs: 1. They create their studentaid.gov account, at the end it has them answer the knowledge based questions. They answer them correctly and confirm their identity and are good to go! 2. The parents incorrectly answer one of the knowledge based questions or there is an error and the knowledge based questions do not appear. The parent should receive an email from FSA with a case number and the attestation form. They need to fill out that form, attached the required documents (on page 3 of the attestation form), and email back FSA with that information. 3. If the documents the parents provided are not approved or are “rejected” by FSA, they will need to resubmit the needed documents. 4. If the parents don’t have the required documents, or if the documents they provide are not valid, then the student will not qualify for Title IV aid (aid from the FAFSA) because FSA cannot verify the identity of the parent.

[@izzyb.6050]

I answered all the beginning questions correctly and put I was in year Junior and beyond. But I’m not 24 and it said I was independent even though I’m not and never had to put my parents info. Do I have to correct this? I already submitted

[@utahcollegeaccess]

I would review 15:37 again to make sure you answered all the questions correctly. One question that students are getting stumped on is at timestamp 17:54 that asks about applying for an unsubsidized loan only. Make sure you put "No" here.

[@izzyb.6050]

⁠@@utahcollegeaccessI was never asked about the unsubsidized question. Even in review it was left blank. I even went back to check to see the question and it wasn’t there. Is it because I gave permission to consent info from IRS?

[@utahcollegeaccess]

@@izzyb.6050 No the consent form would not cause you to be independent. Right now you can't make any corrections until your FAFSA is processed, which should happen in the next two weeks. You should receive an email indicating your FAFSA has been processed and at that point you should go in to make a correction. When you make your correction, review the questions at timestamp 15:37 again and double check them all. I'll go through each question in this comment again so you can review these to make sure you answered them correctly. First is the student marital status, make sure you put single. If you are married it would cause you to be independent. Second, school college and career plans make sure you clicked "Other Undergraduate (Junior and beyond)" and then "No" to if you already have a Bachelor's degree. Third, under "Student Personal Circumstances" select "none of these apply" any other selection would make you independent. Fourth, indicate you are not homeless or answer "No" on that question (unless applicable). Fifth, for the "Student Unusual Circumstance" select "No". Double check that your birthday doesn't put you as 24 years old and if it asks, make sure you select that you don't have any dependents. If the situation still persists, I would recommend talking with your college to see if they can help.

[@justDaphna]

Is the parent suppose to receive a link right away? My parent did not receive an invitation.

[@utahcollegeaccess]

Sometimes it can take some time. If the invite worked, they don't need an email invitation. If they have an account (FSA ID) they should be able to login and see your invitation on studentaid.gov.

[@tymartin1614]

Question why aren’t they getting back to anyone on any type of communication process? Should I be worried I won’t receive a word back before graduation? I’m planning to leave for college during the summer

[@utahcollegeaccess]

My apologies- I don't understand the question. Are you stating that you're having a hard time getting a hold of the FSA customer service? If that's not it, could you please restate the question?

[@tymartin1614]

@@utahcollegeaccess no it’s that

[@utahcollegeaccess]

@@tymartin1614 Federal Student Aid will be processing FAFSAs in the next couple of weeks. If your FAFSA is processed without any errors they will send your FAFSA information to your college. Then your college will review your information and see if they need to double check anything from you (called verification), and if not they will send an offer letter outlining the different types of aid you qualify for. However, that offer letter may not be showing up until anywhere between April through the summer.

[@djmtgmikethegreek5505]

Great video. 2 questions please. 1. Can you pause the application and continue another day ? 2. Do I need to wait for my 2023 tax info to complete application? Thanks

[@djmtgmikethegreek5505]

I’m the parent

[@utahcollegeaccess]

Thanks for the great questions. 1.) Yes, your information will be saved. The lovely thing about the application is that you can log back in to continue your application, which will generally take less than an hour. 2.) You do not have to wait for your 2023 taxes to be filed, as the 2024-2025 FAFSA will be using the "prior, prior" year's information, meaning your filings from 2022. Hope this helped and best of luck!

[@monicaant.1422]

Can you do an independent one ? Im going to be 24 this year n curious how it looks like

[@utahcollegeaccess]

When you get to minute 17:57 it will say you are an independent student, then it will skip any questions regarding parents, and then you just finish the rest of the FAFSA just like in the video. You'll fill out your student demographics, high school information, financials and assets, select your colleges, and then sign and submit. That's it! Basically your FAFSA is cut in half because you won't need anything from your parent.

[@monicaant.1422]

@@utahcollegeaccess thank you for the reply

[@singhding297]

i can't find my parents info it keeps saying its worng i don't know what to do

[@utahcollegeaccess]

This is one of the most common issues, here are some ideas: Delete everything off the invitation and reinvite your parents. Sometimes something as small as an extra unseen space after the first or last name could be causing this issue and so we recommend deleting everything and reinviting. An alternative you could do is to delete your FAFSA and start from the beginning, but this time have your parent start the FAFSA and invite you as a student. I've seen this work multiple times.

[@christian1499]

The student section has been completed and submitted however when i go to parent section it wont let me in. I click access existing form, click on the form, and then it just send me right back to the home page. Been like this for two weeks. Idk if this is the reason as to why its happening but my form in my activity is under a section called "drafts" rather then being in the "open" section. How do I solve this problem? Ive tried calling several times and they just say be patient but I have to have this in by the end of January to be eligible for the eof program at my school of choice.

[@utahcollegeaccess]

We've seen this issue mainly with parents that don't have a Social Security number. If your parent doesn't have one here is the latest information: There still isn't a solution to this problem. According to Federal Student Aid: "There is currently no workaround for a parent without an SSN. A student may start the application, but the parent will not be able to contribute the parent information. The student and parent will be able to complete the 2024-25 FAFSA form online once the issue is resolved." Our recommendation is to get as far as you can and document the places you are stuck with screenshots (without personal information) and make sure there is a timestamp somewhere with the screenshot. Maybe email it to yourself so you have proof. Then talk to your college about next steps. However, if your parent does have an SSN then I would try a different browser, computer, etc.

[@christian1499]

@@utahcollegeaccess Thankyou for the help. Would colleges even look at that? I’m trying to apply for an EOF program in New Jersey and the fafsa is necessary. Would they even look at my email?

[@utahcollegeaccess]

The institution will still need you to file a FAFSA in order to proceed with eligibility. Your best bet at this point (if you are still stuck in the system's error loop) is to take screenshots (with time stamps) AND reach out to the EOF institution you are applying for. Let them know you are stuck in a system error loop and that you have screenshots as proof that you have been unable to move forward. They will provide you with instructions on how to continue with their application process. Best of luck! @@christian1499

[@matthewbui1292]

My parents are worried about getting involved in the application and government. Is it safe?

[@utahcollegeaccess]

All the data from the FAFSA is under strict security and protected under FERPA. That is why there is so many security protocols just to create an account with studentaid.gov. In addition, the IRS has almost all the information shared on the FAFSA so if they file taxes the government already has their information.

[@umreth]

I am a student made less to $2K / year so I did not file the tax returns but I have open Roth IRA for the income I made from working. Do I need to include that Roth IRA balance in "Current Net Worth of Investments, Including Real Estate" Reply

[@utahcollegeaccess]

If that Roth IRA is for your retirement, then no you do not need to report it.

[@utahcollegeaccess]

Hi, thanks for the question. Retirement accounts do not count as an asset. You don't need to include your Roth IRA at all.

[@melanie1478]

i am filling out this form for the third time and it seemed like my parent's financial information was skipped entirely I am not sure if this was my fault or the system

[@utahcollegeaccess]

Hi and thanks for the question. This could be for two reasons: --If you were classified as "dependent," the form does not ask for your parents' tax information because they will now fill out their own form. Prior to signing the form, you should have entered at least one of their email addresses, where they will receive an invitation to create an account and finish the form with their information. If they have yet to receive an email, they can just create an account without the invitation. The form will automatically link the applications to one another. --If this year you were classified as "independent," your parents' tax information is not necessary. Hope this helped and best of luck!

[@Rck-lo8hw]

How do you enter your financial/tax info because it is not allowing me to do so.

[@utahcollegeaccess]

If the student and the parent created their studentaid.gov accounts and those accounts were verified, the tax questions won't even show up. They will just be automatically transferred from the IRS.

[@Jasmen-uu2ef]

if the parent does the fafsa form and the student gets invited is it the same?

[@utahcollegeaccess]

It's very similar. The parent may fill out much of the student information and so the student will have less to answer but for the most part, all the questions are the same.

[@CH-gr9om]

I'm applying as an independent, but why did I not see any questions regarding my assets or financials??

[@utahcollegeaccess]

Thanks for your question! A couple of things may be at work here: -Your information from a previous year's application (if you filed an application for a previous year) was ported into this year's -Your tax information was successfully ported over from the IRS While there have been some bumps in the road with the updated FAFSA this year, we think some aspects (like this one) have become a lot more streamlined! Hope this helped and best of luck in your higher ed journey!

[@utahcollegeaccess]

There is also a chance that your income is low enough that the FAFSA skipped your assets with skip-logic.

[@lexbonez8705]

Hi I was wondering if you could help . My side is completed for the student section but my dad who is my contributor tried to create an account it says he already has one and when we try to log in it says the account is already in use and when we tried doing account recovery that didn’t work since they said they couldn’t find an account on him . I’m completely stuck and need help . I have tried calling FASFA but they will say their lines are full and goodbye . I need finical aid and if he can’t access any account than I won’t have any . Does anybody have any advice ???

[@myriammohsen816]

The same thing happened to me! I just kept deleting and putting in the information and then it worked. It was so weird

[@lexbonez8705]

@@myriammohsen816 I wish that was the case for me . We called FASFA and we told them about the worries , like how we tried everything and the email just didn’t go through . They got his information and sent him an email and the person on the phone said respond to the email with so and so and we did that same day and she said it would take 24 hour for the email and that we should get an email in about 7-10 business days . I’m freaking out since I have to have it in by Jan 22 . And I keep telling my dad to check his email constantly and we haven’t gotten anything back yet . I’m losing hope and thinking I won’t be able to go to school next year .

[@utahcollegeaccess]

@@myriammohsen816 For some this works and I recommend trying it.

[@utahcollegeaccess]

I would keep trying and keep calling the number, we've been having luck getting ahold of Federal Student Aid when you call early in the morning when they open at 8 AM EST.

[@Swedster1]

In which section is the workstudy question?

[@utahcollegeaccess]

They have removed that question allowing all to have the chance to use Work-Study instead of an optional question.

[@Swedster1]

@@utahcollegeaccess thanks for response 👍

[@user-vv5dc7cr3c]

Thanks, I am an international student. Can I apply to Fafsa?

[@utahcollegeaccess]

Here are two links to help guide you on whether or not you qualify for Title IV aid. Eligible Non-Citizen: studentaid.gov/understand-aid/eligibility/requirements/non-us-citizens International Students: studentaid.gov/sites/default/files/international-students.pdf

[@jessicaotero4381]

Hello, my mom is trying to create her parent portal and she doesn't have a SSN. I input that she doesn't have it and once I try to enter our address, it won't let us continue to create her FAFSA account. What do you think we should do? I tried calling FASFA and they won't answer, and I tried calling my school, but they won't answer either.

[@utahcollegeaccess]

Hi, thanks for reaching out with your question. Your mom should be able to successfully create an FSA account without a SSN. One possible reason as to why you have hit an obstacle could be that the website and application process are both undergoing major changes this year. Currently, they are in the "soft launch" phase of the updates. We have seen both the website and FAFSA application go down periodically, so we suggest checking back frequently to try again. The good thing is that once the kinks in the updated application and website are worked out, the actual FAFSA itself should be a lot more streamlined and easy to navigate. Thanks so much for your patience with these changes and best of luck in your higher education journey!

[@clup321]

Same thing is happening to me, ive been trying for days and still doesn’t let me get past the address part without putting in ssn. Did you manage to get through or not yet?

[@luisguzman6931]

Yup same here let me know if anyone ever finds out a solution

[@user-dr3ri4mp5v]

Same here,two weeks trying . My mom doesn’t have a SSN, but we can go until last step 7, are three questions to verify her identity. After responding and pressing submit, it appears above the page saying an unknown error has accurred. Close all browser windows and start over.

[@clup321]

@@user-dr3ri4mp5v thanks so much I will try that! How did you manage to get to step 7 though? It didn’t take you back to forcefully put an ssn after doing the address?

[@matthewbui1292]

can you do something about Independency?

[@utahcollegeaccess]

Hi, thanks for the question. Are you asking whether you can somehow change your dependency status in the application? If so: unfortunately not, as the criteria for being independent or dependent is specific and changes from student to student. If you feel there has been an error in determining your dependency status, you can always go back and edit your application. Of course, you will need to resubmit the application and wait for it to go through again. Best of luck, hope that helped!

[@dylanho6948]

Enjoyed the video, but I have a question. My parents and I completed the FAFSA, leaving both the student and parent sections unsigned until we were ready to submit the form. When I later signed the student section, the FAFSA automatically submitted without the parent signature. I'm curious about why this happened, and the system now indicates I have to wait for processing before attempting to address it. Is there a solution to this issue?

[@utahcollegeaccess]

Hi, thanks for the question. You are right that dependent students now submit their application separately- this is a feature of the new FAFSA form, not a bug! This may be a bit confusing for returning applicants, as in years prior the parents' information was submitted together with the student's in one form. In other words, the student and each contributor (most often, the parent(s)) will submit their own, separate FAFSA form. Once the student submits their form, a screen that says, "You are almost there!" will appear. The messaging here also mentions that your parent(s) will still need to file their FAFSA form. Your parent(s) will still need to submit theirs by logging into the form using their own FSA ID. From there, they can complete their FAFSA form. Hope this helps and best of luck!

[@dylanho6948]

@@utahcollegeaccess While we did receive the "You are almost there!" message after signing the student section for the FAFSA application, however when logging into the parent's account it also indicates that the application has already been submitted. So, we find ourselves currently unable to complete the signature section of the parent section, as the system states that the form is pending processing until late January. Are there any suggested solutions to address this matter?

[@utahcollegeaccess]

Okay, thanks for clarifying. In this case, we suggest reaching out to FSA at 800-433-3243. They will likely have more answers regarding this issue, as this may be an error with the form itself, or perhaps the website. Best of luck, hope this helped!@@dylanho6948

[@nadiamartinez6792]

they never answer

[@myriammohsen816]

I’m also having the same issue!

[@brandono9834]

Nothing shows up in parents Login. Heard many other have this problem. Ig call ☎️?

[@utahcollegeaccess]

Great question, this issue usually happens if your invite to your parent didn't have the EXACT same information (first and last name, date of birth, social security number) that your parent has on their account. Even an extra SPACE at the end of a name can cause this issue. I would go in and delete everything off the parent invite and reinsert it EXACTLY as seen on your parent's FSA ID/student aid account. If your parent doesn't have a Social Security number, this could also be the cause. If this is the case, try in a couple of weeks. Federal Student Aid said that they have an update coming to fix a lot of these issues.

[@utahcollegeaccess]

It would be because the invitation the student sent to the parent from their FAFSA had something incorrect on it. This could be as small as an extra space at the end of the parent's first or last name. I would sit down together and both login on separate devices, have the parent open their profile to see the name, date of birth, and Social Security Number (SSN) listed so you can see the exact items listed. Then have the student edit their contributor, and make sure everything is exactly the same as can be seen on the parent's profile and send the invite again. I would delete every item (first and last name, date of birth, and SSN) and reenter that information. Now if the parent does not have an SSN, currently there is no fix for this issue and we are waiting for the March update to possibly fix this issue. That update should happen within the next two weeks.

[@gulizaysan7618]

Hi. I am a parent. my husband and I are married and filled taxes jointly in 2022 But I moved to US from europe to accompany my son .My husband still lives in europe. we all are US citizens. My question is ,do we fill out the fafsa as seperated or married.?İf we file married does my husband need a FSA ID eventhought I am the solo financial contributor for my son because My husband has parkinsons and can not work. thank you very much.

[@utahcollegeaccess]

Great question, if you filed your taxes jointly with your husband then the FAFSA should automatically pull over your taxes and you won't have to worry about those questions. Now both you and your spouse are required to provide your information (name, DOB, SSN) on the FAFSA but only ONE of you is required to create an FSA ID, provide consent, and sign the FAFSA.

[@gulizaysan7618]

thnak you very much..great help@@utahcollegeaccess

[@cl3188889999]

TiA for your video. My child will be enrolled in fall 2024 as a duo major as fifth year in university . She'll be graduating in 2026. Is there an option to choose as a duo major so she'll get financial aid and not a master's or phd. Thanks

[@utahcollegeaccess]

Thanks for the great question. There is a cap to the amount of aid, including loans, that a student is eligible for toward their first bachelor's degree. In the case of the Pell grant, there is only a certain amount of aid that your student can receive, known as "Lifetime Eligibility Used" that will be specific to your student and their circumstance. For example, a student may be eligible to receive up to 12 semesters of aid by way of the Pell Grant (upon eligibility). If your student is running out of federal aid due to the lengthened period of study/heavier course load, our suggestion is to reach out to your student's institution for additional financial aid. Not only will they be able to give you specific answers tailored to your situation, but they may be able to give you access to institution-specific resources (such as grants and scholarships). Best of luck, hope this helped!

[@utahcollegeaccess]

The duo major shouldn't impact your student's financial aid.

[@PrettyThings00]

I DONT HAVE ANY PARENTS BUT THEY ARE NOT DEAD.. I DONNO WHERE ARE THEY.. I GREW UP WITH MY AUNT AND UNCLE.. HOW I GONNA GIVE THEM MY PARENT INFORMATION ?

[@utahcollegeaccess]

Great question! You can answer the question of if you have an "Unusual Circumstance" at 17:40. That will make you independent and you won't need parental information, but you will have to confirm that with your college.

[@bwc2000]

If i do not provide consent but enter in information manually (im a paranoid victim of a big id theft attempt scheme), i know i don't qualify for FED studey aid because it doesnt have an SAI. But what about the college, who has a separate system but need the fafsa submittted. Wont they still give need based aid since i entred inthr info manually anyways.? Remember im talkign about the private school financial aid...nothing to do with federal or state aid.

[@utahcollegeaccess]

According to Federal Student Aid, if you do not provide consent, you will be unable to qualify for any aid, including student loans. Our recommendation is to contact your private school with this question. They will be able to better assist and answer this question.

[@Ubini2564]

I have one question. If both of my parents are still married, but they don't live together do I have to put both parents tax return? I mean my father doesn't live in America, in fact he has never been in America. It's only me and mom. We haven't seen him for over 18 years and we can't reach him through the phone either. Last time we were in contact he was residing in Colombia.

[@utahcollegeaccess]

This is a great question, thank you for reaching out. I would treat your FAFSA as if your parents are "separated". Fill out your portion in a way that your parents are not married, and in you mother's portion have her select "Separated" when it asks about her marital status.

[@vik6330]

🙏🙏🙏

[@Nox-mc8cj]

I keep on getting an “You have entered an invalid response in the "Social Security Number" field. Delete the response you entered and then select Help (?) for more details." Whenever I try to create a fasfa Id for my parents, and tips? It literally won’t work no matter how much we correct it

[@utahcollegeaccess]

I would double check the Social Security Number, have the card out to make sure it is exactly as listed on the card. You could also try creating the account on a different device, a different browser, or different internet. If the problem persists, I would call FSA at 1-800-433-3243. However, it may take you a couple of tries to get ahold of them. They are overworked and not answering.