Family Kicked off Disney Cruise Ship

[@labrat9786]

If she didn't know about the 24 week rule, why did she bring a doctor's note? Sounds fishy to me.

[@tarocalypse]

Exactly. She obviously knew of the policy. She hoped the doctors note would override the policy.

[@britishrailclass]

Trying to do a satanic ritual on a cruise ship?

[@kathleenlock8963]

My guess would be, if you're pregnant a note from your Dr. stating how pregnant you are, is required. Otherwise, people could just say they're under 24 weeks and the cruise line would have to take their word for it.

[@phineasjwhoopie4615]

@@kathleenlock8963 That makes sense.

[@nayosilver1180]

Not only sounds....smells fishy too.

[@michaelmcleroy2206]

I was an eye witness to this family being kicked out of the Port. They were never kicked off the cruise line. They were denied entry to the cruise for health issues and when her doctors note wasn’t enough to by pass policy they erupted like a volcano. First off, her husband thinks it’s okay to curse at women at work because he called the customer service rep doing her best to deal with them a “stupid bitch”. She handled her self with class even after this verbal assault. This, was witnessed by a Port Authority Agent, who then called the Miami Dade Police Department’s MARPOL division in to trespass them off the property for verbally assaulting an employee. They, also, were not made to wait hours. A young Disney employee immediately went to go run and grab the luggage off of the ship because that would have potentially delayed departure. At no point did Disney as a company or any representative of Disney kick them off the cruise or the port. They were trespassed by local law enforcement officials. People were shocked at their behavior around the terminal. They were yelling the second they heard,”I’m sorry policy is policy it is for your safety and your baby’s”. To them all they heard was something that must be foreign to their ears,”No!” And they did not handle themselves like adults. They got worse and worse. The Disney employees handled themselves brilliantly and professionally. I’m not affiliated with Disney either. I’m just a disgusted eye witness to their behavior. And especially disgusted by their use of the media and their KZbin Chanel to manipulate their viewers in this campaign they have to victimize themselves. All to justify the huge waste of money. The worst part, she knew the fine print about how many weeks into pregnancy you aren’t allowed to ride, she knew it well enough to manipulate her doctor into writing her a note to then in turn try and manipulate Disney employees. Please, help me get this out there. This is the truth! I promise. I have evidence to back all this up. Multiple witnesses and video footage from individuals not only in my party but in other shocked guests’ party.

[@PTvideo]

Michael McLeroy Please post this in that lady’s video under her channel. It appears most of her fans are buying the ‘edited’ part of her story.

[@Marzeonthego]

Fun to Travel...apparently she edits out any criticisms ....I have tried to "dislike" a few of her comments and its locked out. I highly doubt his post would last 10 seconds on her channel

[@livincountry]

Where is these videos? I would love to see what really happen! I used to love watching her channel until it became more and more clear that she’s just a spoiled brat that has always had things handed to her and has never known what’s it like to struggle in life.

[@terraceview1789]

Michael McLero

[@algray8389]

Thanks Michael. Unbelievable someone with a pregnant wife and children present can call a female a stupid bitch. He deserves a beat down.

[@beingkitschroeder2507]

Don, you had very kind things to say about this family. Having watched her footage, I think you were more than generous. I'm so tired of entitlement.

[@humortangelo3975]

Kit Schroeder Why do some people have such smelly farts? Is it an entitlement thing?

[@AbrahamLincoln4]

That family is actually very stupid they were denied entry into the ship because of health issues which she erupted like a volcano and called the woman at customer service a "stupid bitch"

[@gailabert7976]

Don, your opinion is right on. Some people these days feel that they can say and do whatever they want and not suffer the consequences for their actions. Well good for Disney for calling security and ultimately putting them outside.... And even better for Disney for refunding their fares. Better for other passengers that they didn't have to sail with them. Thanks, Don, and Happy Easter! :-)

[@ae4xo]

the bad part is where they blamed Disney for the cops and the guns. and that was the Miami-dade police, not Disney.

[@ChadDidNothingWrong]

Yup. The family was insane. Miami Dade really ought to leave the machine guns in the car though lol. Their lack of common sense there made it way too easy for everyone to demonize them...they should think about that.

[@eileeneclark9011]

9/27/19....Police DO NOT KNOW whole situation.....COULD HAVE BEEN TERRORISTS WITH WEAPONS THREATENING THE WHOLE CRUISE! MIAMI is like every other city---ready for ALL EMERGENCIES! RATHER BE SAFE THAN SORRY....

[@verliebt3465]

@@ChadDidNothingWrong i doubt those were police. more likely they belonged to some department in border control . those are the kind of people you'd meet if you try to cross a border illegally.

[@bbkklyon]

As Tony of La Lido Loca would say, "Just follow the rules"!! It was very admirable for Disney to refund the entire family. Don did a very professional job covering the news and does not deserve to be insulted. Just shows another level of disrespect on the family's side.

[@lisaa9346]

As a NICU nurse, you really don't want to be in the middle of the ocean at 25 weeks. Picturing preterm labor and a micro preemie. Yikes!

[@carolyngardner4999]

Lisa A Right girl. Some people are just dumb.

[@tootsla1252]

Lisa A Exactly.

[@Donsfamilyvacations]

every cruise line has this policy

[@Donsfamilyvacations]

too be fare she did check with her doctor before hand and got his okay

[@lisaa9346]

Not saying that they are dumb. Don't know know them at all...:)

[@ebonygorum6715]

Disney cruises are the best cruises I have ever been on. Very professional. My husband had forgotten to remove a magazine for his 380 from his bag. When we went through security it was noticed on the machine. The officers were called and comely asked him to step to the side and asked my kids and me to go wait upstairs for him. He showed up 30 min later, we boarded the ship, had an awesome time and when we returned they gave him his magazine back, no bullets were missing.

[@karrenk8235]

I can see how this seemed harmless from the families point of view but how would they feel at work someone putting a camera in their face and telling them they are bad employees

[@Rita-yi4vv]

KarrenK agreed... After watching the video.. I don't have a whole lot of sympathy for them. They were kicked out because they were walking around videotaping and being kind of nasty too the employees.. appears to me, they were hoping to make a viral video for a free trip after baby's born..

[@EmesiS]

It's because she never worked a day in her life. Her mommy and daddy provide everything. People that are entitled have no empathy for people that actually work for a living.

[@bigdee7821]

KarrenK - They do this to their employees. I used to work for them and all I can say is Karma is a b!tch! Hahaha...... Their whole family doesn't understand the word "no" so when they were told it,they threw a temper tantrum like a 3yr old guaranteed! ! ! This has been long overdue for them! Somebody finally got to tell them no and it's so nice it's public all over the country! I feel sorry for the 2 kids having to sit outside, but it was their adult family's fault!

[@Racheal700]

But they did handle it terribly..no matter what employee should treat customers better

[@bigdee7821]

Diane Love I saw no mistreatment anywhere!

[@Lynnmaria54]

Thank you Don! You were fair and very nice. Now for me...It was her responsibility, to read over the cruise information, and since I have cruised with my husband and with my family, let me say, we all read both online and the printed information available. From the 20 year olds to the 70 years olds. Everyone reads about what to wear, what to see, what can the kids do, whats to eat, its DISNEY, plus, she is online all day! Sorry, but I am not buying that she was not aware of this no traveling past the 24 week of pregnancy rule. Most modern doctors know of the restrictions also, mine asked when our group went to the Bahamas if anyone was pregnant. I'm in my 60's now and her late weeks of pregnancy immediately rang a warning bell before I viewed this video. I believe she thought she could they would let just one "bump" go thru lol. I'm not buying she didn't read that rule.

[@PsilentKnight19]

Right on, Don. You did choose your words carefully and wisely. You at least attempted to get a full story before making the opinion. Keep up the good work and informing me of all these great cruises and what not! I will still watch you and the Jackson Hive. No love lost!

[@jocknuke]

The only rudeness here came from the family.

[@matthewhoffman9788]

I certainly can understand how and why they would be disappointed and somewhat upset but it's completely their own fault for not having read or understanding the pregnancy rules and regulations. All that disappointment and agitation should have instantly been wiped away and disappeared and transformed into a show of appreciation and gratitude for Disney refunding EVERYONE'S money.

[@crazycleaningmamavlogs]

I agree, but we should not have been treated like animals. Also, we weren't refunded

[@Donsfamilyvacations]

So wait, are you telling me you are not being refunded the cruise? Here in this report it clearly states you are www.wbtv.com/story/37854078/pregnant-woman-kicked-off-disney-cruise-by-armed-guards if this is incorrect please let me know

[@kristinajockel3767]

Don's Family Vacations personally I think u should focus on your channel and not be worrying abt other families and their vacation stories. If u watch their channel u would know she doesn't want yo speak if it anymore but yet you have people commenting hateful things and that she's doing it for attention. It is incredibly unfair of you to be drawing unwanted hurtful hateful attention from others to a great family! And as a person of a mature age you should know not to believe everything you read bc nowhere in the videos did they or anybody say that they were getting refunded! This was a simple oversight that was blown out of proportion and could have happened to anyone! No body needs to speak so negatively toward them!

[@crazycleaningmamavlogs]

Thank you!

[@kristinajockel3767]

The Jackson Hive...any time! Love u guys!

[@aceiconia7215]

I was on a Disney cruise in back in 2008 and we were on our first sea day and in the evening teens (like 13-15) decided it would be cool to toss a deck chair over the side. Well, Disney didn't think it was cool and tossed the entire family off the ship in Key West. They were escorted off.

[@meganproffitt424]

ace iconia They should’ve been. Good job, Disney!

[@DisneyCruisingVlogs]

Disney is not to blame here. They always strive to do their best, and they tried their best to deal with the angry costumers. So, Disney wins.

[@ryandoe11]

With a channel name like yours i cant help to see you comment as bias.

[@Traveling_with_christina.]

Ryan they do say on the site that people who are so many weeks can’t cruise even others cruises have that so how can you say something like that to someone else and others have the same thing

[@danielramsey1959]

I could see extreme danger and a total disregard for her unborn child, and an attention grabber looking for her two days of internet fame.

[@davidkennedy3050]

If you don't like guns, perhaps you should not make a scene large enough that the business has to call the police.

[@ggadventures6654]

David Kennedy touché!

[@NicCanDance]

Seeing the family’s comments here after watching Don’s video, where he calmly gives his perception of the story is very telling about how they behave under pressure. It’s clear that the video is carefully edited to take out most of the interactions as it would make them look bad. The staff was laughing and smiling because they were relieved they were finally leaving. While it may not be professional, it’s a natural reaction after a high stress situation. They were escorted out by security. Security at a port is armed. They did not point the guns at anyone. They were not threatening to use the guns on anyone. They made the group leave because they were being mouthy, as shown in them making a huge deal out of seeing someone’s SSN (if they were really concerned they could have quietly let staff know, instead of recording it and being rude about it). Also shown by her comment to the police about “using intimidation “. Notice the officer later, without a gun calmly asking them again to wait outside. They were not forced to wait in the heat for two hours. The group could have split up, leaving an adult or two there to get the luggage, while the others went and arranged a hotel. They chose instead to wait in the heat. As for why she had a doctors note... I googled “cruising while pregnant” and immediately the policies of multiple cruise providers came up, stating not only could you not cruise if you would be 24 weeks or more upon trip return, but requiring a doctor’s note as well. Though I obviously can’t say for sure , it is highly unlikely that she didn’t know about the 24 week policy, given that it would be very unusual for someone to be taking a trip and not look up anything about it in the weeks prior. I don’t know where the ship was traveling, but the Zika Virus is still a thing, so I would think she would be doing some research. It will be interesting to see if there is any footage from other cruise goers.

[@esmebrown3779]

NicCanDance...you also nailed it!

[@im1who84u]

Wasn't she complaining the staff wasn't "acting" happy and smiling? ......... Well they were smiling and laughing when she was escorted out weren't they? That should have made her happy, but no. she was now made because they were happy and laughing....... some people just can't be pleased.

[@tootsla1252]

No kidding! No yelling! No cursing! No belligerent behavior whatsoever! The safety of the crew is at stake and security is immediately on red alert the second things get loud. PS: before cell phones and KZbin/social media, I don't believe their reaction would have reached this level. The whiners and complainers of the world just have a huge megaphone. Not to mention the horrible escalation of rude, obnoxious behavior.

[@crazycleaningmamavlogs]

no one have belligerent behavior. Don was not there, and did not see how our family responded simply an assumption

[@AandTtate1976]

we can see on the video how you and your father were behaving. release all of it and let us see what really happened.

[@gailabert7976]

It is clearly on your own wacky mish mash of a video. You all are acting totally obnoxious. Now own it and move on!

[@artisticallykaylee7440]

Gail Abert Because she personally felt threatened by the guns? Because she wanted to get out of there? Why would you want to stand there and wait for hours if you're not going to be able to do what you were going to do? Her father asked if they could hurry up and that's when all hell broke loose, guns were pulled, the staff was laughing, and the staff were being so two faced and rude.

[@bobpeg7457]

A Kaylee....guns were pulled? I did not see that. But the mother did call the Disney rep a fat Mexican. All I saw was the father and husband interfering with the boarding agents. making fools of themselves and trying to cause as much chaos as they could. But I do not think they were armed.

[@mattweissguam]

My wife and I love Don ... your frosted hair looks really great. If Don says that this family is in the wrong, then they were. We have been saving up for nearly two years for our honeymoon and have watched all of your videos. We will be first-time cruisers :). Your cruise tips, like your frosted tips, are on-point. If you're pregnant and entering into your third trimester you should have done your research and asked questions. We love Don!!!

[@valerief1231]

It’s unfortunately one of those things, where an very important detail was overlooked. It would be a cold day in hell before I would allow my entire family to suffer and be disappointed because I couldn’t participate. It’s a little weird that no one thought to check on the policy regarding pregnancy. Most modes of travel have a policy in place. I feel for them and their disappointment, how frustrating, sadly at the end of the day it was the passengers fault.

[@Donsfamilyvacations]

yes I wish they could have just sailed and none of this happened

[@bethdavis6863]

Why did she procure a doctor's note if she wasn't aware of the ship's policy?

[@khvidtube1617]

Well said. Agree with you, Don. She thought she was above all, lined with gold, just because she was pregnant.

[@suelovescruises4219]

I see this happen all the time, Disney was very good to refund the money

[@Stephthegenxhousewife]

I think your assessment is fair and unbiased. I see that the family doesn't agree.

[@RainbowLanding]

where is the "love" button to click for this comment? Perfectly said

[@mckenna8663]

And imagine the inconvenience that they are causing to everybody on the boat who has to wait and wait and wait and wait while Disney does everything it can to handle these people who are not even being considerate. Were they looking to cause trouble and bring Fame to themselves eventually with this video? Absolutely they were.

[@1smleonard1]

I haven't actually followed this story Don but thank you for what appears to be a very fair and balanced opinion on what actually happened on this occasion.

[@carolyngardner4999]

Right on Don. You can not get mad when it's your fault for not reading the cruise policy.

[@crazycleaningmamavlogs]

That part was on us, but should not have been treating like animals. period

[@gailabert7976]

Jackson Hive, 1st, you complain that the security was called and that they had weapons (hence "security!") due to what your father said. Interesting, in your video there is not footage of your father and what he said (at least not in what you posted in the totally mixed up version on your channel). There IS footage of you all being obnoxious to the guards and the staff, so 2nd, being told to step outside and then complaining that your children were suffering was totally all on you. You all should have behaved much better. And NO, you were NOT treated like "animals".

[@Nadia..J]

@Gail Albert I absolutely agree with all you said.

[@Nadia..J]

Nonsense. You were not treated like animals. period.

[@carolyngardner4999]

Gail Abert Right on girl say it again.

[@wendyp8488]

Thank you for sharing your thoughtful perspective on this. I'm very sorry for the kids, but it is very helpful to have this context. Also I love your advice about always being nice to customer service.⭐️

[@AandTtate1976]

I would like to see the unedited footage of their encounter. I bet it would show a totally different side than what the family aired.

[@Choppini]

it most likely will show up, somewhere. Get the popcorn. LOL

[@ItsAHedgehog]

I think the ship is still at sea. Wouldn't be surprised if some videos are posted once they get home.

[@jennachanthavisay6051]

I have been on cruises and have never heard or seen anything about not cruising after 24 weeks pregnant and I read everything there is to possibly read. This is definitely great information to know. Thanks for explaining that!

[@Tactilla360]

Thank you for you objective perspective on the situation. The family needed to be called out on their actions. I hope your analysis gains as much attention as their publication of the "incident".

[@Choppini]

That woman seems to have a very strong sense of entitlement but a quite non-existent sense of responsibility. And apparently neither she nor her husband (and maybe the other family members too) are able to read a contract before signing. She knew that she is in week 25 and she signed the contract. Did she call ahead or email BEFORE she went with her "hive" to the terminal, to confirm that they allow her to board in her 'week 25'? I guess not. But she was smart enough for getting a doctor’s note, right? She expected them to say: "oh well, go ahead...". Good for them, if they make an exception for her they have to make one for the next one in line for something else, just because people think they are "genuinely entitled" to have all rules bent for them... Nowadays having guards with AR-15's hanging around for safety is a good thing, and I need to mention that am not a friend of guns at all. But they are not going to lock their guns up for an illiterate person/or a person who thinks she’s smarter than everybody else. People, do your homework next time BEFORE you try causing trouble for other people. They were making fun of her because SHE and her ‘whateverHive’ were heavily upset, because of “Her Royal Snowflake’s” believe that she is a goddess and no-one can resist her heavily eye-lined blinkers.

[@davidkennedy3050]

she is a liar. She had a note. She knew their was a potential issue. She created ALL of this problem. They should have sent her luggage back via the slow boat through china. Oh, and not given anyone a refund.

[@RainbowLanding]

YES... they were very lucky as Disney was not obligated to refund a nickel

[@floyd3002]

That's why it so important especially for first-time Cruisers when booking with a cruise directly or even with a booking agent to go over all documents to read all policies and procedures to have a full understanding what you need to do before your cruise I'm seeing people get all the way to a port and not be able to get on the ship because they passport was expired they didn't bring the right birth certificate and in most cases you will not be refunded unless you have Travelers Insurance buyer beware

[@Donsfamilyvacations]

thank you Floyd :)

[@carolyngardner4999]

floyd ruffin Yes and besides you get all does documents when you print your documents. And if you booked though an travel agent you get them as well. That's what happens when you young.

[@RLDontstop]

It wasn't her there first time crusing.

[@Mebirduwine]

So true...when I first cruised from southern California to Mexico I went and got a passport, a new copy of my social and a birth certificate, with all ID. I didn't want any problems, I studied the cruise guidelines need less to say I didn't need all that but hey I was prepared from all situations lol

[@artisticallykaylee7440]

They were not first timers, this was their second

[@Tifani_0213]

The policy is stated... plain and clear.. I just got off a cruise yesterday.. during this week there were not 1 not 2 but 3 medical emergencies one of which the coast guard came out via helicopter to pick up a small child day 2..... all in all these emergencies caused delays which is understandable but inconvenient....

[@Dawngrobe]

And do you know how much it costs for those helicopters? Around New England just to get from where you are to a hospital it is over $75,000. I am glad we have that available in the world, but who was going to pay for it if she had to be airlifted?

[@missnperfection9830]

Umm yeah this family can kick rock's! Disney was doing everything they could and they sabotaged themselves! Sometimes the customer is not right!... Sometime the customer is just a jerk! Sorry..not sorry! 😂😂😂

[@kat.ily111]

I used to work for *cough* and nothing makes me smile less than having a camera pointed at me without asking first.

[@salenow8866]

A "fun, happy" family doesn't behave that way.

[@belindacat]

My husband and I read the fine print every time we cruise. We just don't know if there might be subtle changes, and we want to be prepared. It only takes a few minutes, and can spare so much trouble for the cruise line and us!

[@meganproffitt424]

belindacat I don’t work for cruise lines, but I know by reading this. They love you! 😍

[@gailh8944]

Can here for the story, but subscribed because we have never cruised and are thinking about doing so. I have a lot of videos to watch. Thanks.

[@Donsfamilyvacations]

thank you hope you find them useful. If you have any questions feel free to send me an email and I'll answer the best I can for you :)

[@alsuzy1345]

It's funny they were filming it. They must have thought it would have helped their case. Don, you were absolutely correct that it is incumbent on the passengers to understand the requirements for cruising.

[@juanitarichards1074]

How did they know she was 25 weeks pregnant? I wouldn't have told them anything. My parents took my Aunty - my mothers sister on a cruise when she was dying of cancer. She was only 36 and had never traveled. It was her last chance and the biggest thrill of her life. She was in a wheelchair and the crew bent over backwards to make it special for her. They left love notes and chocolates on her pillow. They made sure she was never left out - the Captain invited her to have dinner with him at his table and everyone was so kind. There was a hospital on board if it was needed. She loved every minute of it. Sadly she died a few months later, in our home where we all cared for her.

[@jasonb7543]

why film the staff and not expect them to be upset

[@crazycleaningmamavlogs]

I was filming before we encountered this situation, I was vlogging I am a vlogger that is what I do (carry a camera)

[@AandTtate1976]

it's not a real thing. no matter how hard you try

[@jestersdead6995]

You are what is wrong with society. I checked out your channel and feel sorry for your kids.

[@ItsAHedgehog]

You're not a vlogger, Emily, you're someone who thinks it's okay to exploit your innocent children for money and internet hits, when they are far too young to consent to that. You're appalling.

[@cathleenb1926]

ItsAHedgehog , Why do you care? You paying any of her bills?

[@Bran08Eman]

During a snow storm all flights along the east coast were cancelled and we all waiting in the terminal had to rebook our flights. Passenger were screaming of the ticket agents as majority of flight were already full and were even more enraged learning they had to wait for who knows how many hours to try again. My cruise was leaving that afternoon, I empathetically spoke to the agent explaining my situation. I see he was looking very effectively and found two single seats on a flight to Miami leaving in 20 minutes in the other terminal. Empathy gets the best results. Got to port Miami on time.

[@5552Jason]

Joking aside, I can't help but ask myself if this women is all there? Like I've watched news reports, and her videos. They were rude, and tried to spin off their frustration about someone else's social security. How does she know someone didn't lose their social? I feel bad for her and her family. To live with that victim mentality must be exhausting!

[@im1who84u]

The old societal model was: A young woman would trade her youth and fertility exclusively to only one man, and he in turn would be the workhorse and take care of her when she gets past her prime. This was a great incentive for men to work, become men, and get married. You got a prize, a young beautiful loyal wife. In theory, as we know life isn't perfect. She does him a favor early on by being a virgin/exclusive and later he does her a favor by staying and supporting her instead of leaving her for a younger woman. They both get a prize. The new societal model is: Women whore around and waste their youth and fertility on Chad/Tyrone, get walled out, get STDs, lose their ability to pair bond, rapidly accelerate their aging process with excessive alcohol and fast food, and have no loyalty to any man. What sensible man would pay top dollar for something 30 other men got for free? The incentive for men is gone. You don't get a prize anymore. You get a parasite with an entitlement mentality that’s looking to take your resources and then some. Before you even say “I do” at the altar, she’s already plotting how to financially rape you in family court when she divorces your sorry ass in a few years. Why do you think she’s smiling as she’s walking down the aisle? You're expected to pay a premium price for a used up, beaten up, soulless woman from the bargain basement bins of some store in the hood with the morals of an alley cat, an in denial, freak of nature, pathologically delusional, self-esteem deficient, morally bankrupt, bottom dwelling, blood sucking, inhuman, creature of the night, bitch on wheels, spawned from the seed of Satan, and a boil on the buttocks of the world. When she dies, the last living reminder of hell will be gone from the face of the earth. She has kids from Chad/Tyrone or both, personal credit card debt, no assets, school debt for a worthless degree in liberal arts or gender studies, no cooking skills and no desire to learn any, no fiscal responsibility, an overly banged vagina, and a pet you’ll be expected to take care of as well. And you're supposed to be happy about this opportunity to lick up the scraps from the floor. The so-called good men she wants and can’t find are out there. They just don’t want her at the table because she has nothing to bring except financial and emotional pain. In addition, she also has great expectations you’ll do everything for her, make her feel better, and provide an unrealistic unsustainable life style she feels she deserves because she read about it some feminazi magazine article that hates men. All this while she cheats behind your back with the “bad boys” she really wants while you’re at work paying all the bills for this little parasite. Yea, that sounds like a good deal, is this the line I stand in to lose half my sh!t? Good luck with that. Men are waking up and realizing this system is defective and toxic. Women's sexual liberation, feminism and the birth control pill, have ironically dis-empowered women. They are throwaway sexual objects now more than ever.

[@ydavis919]

Everybody these days got a dumb phone she could look anything up about that cruise regardless of who booked it

[@loradean1682]

Don, you are SO polite! Thank you for that.

[@tanyalerue73]

Beautifully explained and I could not agree more. It’s like the old saying that you catch more bees with honey. Reminder...Treat others in the manner that you wish to be treated.

[@QualityChildcare1]

Good video Don! This will help newbie cruisers such as myself too😊

[@Donsfamilyvacations]

Thank you, I try and be impartial as well

[@VT-zz3ik]

Very calming and objective assessments of the matter. Lots of tips about ways to de escalating conflicts. New sub.

[@silent1storm2]

I was told while back by my grandmother who works with babies and she said that woman who are expecting are not allowed on board due to the virus that can and will hurt the unborn baby also that is in the early stages as well. I know they wouldn't allow any pregnant woman on board because of that. Premature babies do happen a lot with health, stress, you name it. So what they should have done was to wait until the baby was born and then they be able to go on the cruise.

[@Pilot1806]

The video is massively edited. It does not show the families FULL reaction to being told they cannot sail. I would like to hear from other passengers at the terminal to get the FULL story. Hopefully other passengers statements will come to light over the next few days.

[@sburris65]

As usual, here is the part that was left out. My travel agent had a client on that sailing and this group caused a scene. They were screaming and cursing at employees. Then someone said they were going on that ship no matter what..the security was called. Of course they didn't bother to film that part. And that is port security not Disney. I was a travel agent for 12 years and this was a case of entitlement not a mistake.

[@og1689]

Don is right. This is 100% the family's fault. DISNEY IS BLAMELESS HERE.

[@patriciayoung3771]

U give a lot of important information Don. Thanks again.

[@beckyvaniman4583]

Don, you explain things so well. I’m thinking of all the other cruisers that were around watching all this. You are disturbing others too. The way we react is our decision. Truthfully, I’ve reacted negatively on a vacation due to being in the middle of a bad marriage at the time and I never want to do that again! So I understand the family, but it’s not always right. Thanks Don for reporting on things that are not always black and white.

[@gclaudia2629]

Thank you, Don. Some common sense about this story. There are two sides and the editing told you there was something missing. Thank you. Thank you.

[@Alohaonalani]

Wow, how interesting. Thanks for sharing. I watched the families video as well and really Disney was doing what they could. Too bad the family decided to be antagonistic afterwards hence why security was called. And being kicked out was because of their actions as well. Id be bummed too if we were not able to go on a cruise, especially when most cruises are booked so far in advance. It's a good lesson to learn from someone else's mistakes. Thanks again for sharing...glad I seen your video first...the families' vid seems to be edited to get sympathy but is also showing them being antagonistic. Not sure if that is true but just my perspective. And good on you for being fair, diplomatic and empathetic. I felt bad at first too, until I watched their vid.

[@sniferlip]

Don you danced around their video in the way I would expect a manager would do. Not that I'm criticizing you, but the mother was vindictive in the making of her video to try to show some kind of wrong doing on the part of Disney employees.

[@GrumpyMeow-Meow]

colleen t whenever people hear the word Disney, they also hear cha-Ching! Disney will give us money if we raise a stink!

[@parkerbeaty4715]

Hi there. I really enjoy your videos. I am going on my first cruise on feb 12th 2020 with enchantment of the seas from Galveston. All these videos sure help me prepare

[@X2Ronbo]

Don you are looking great. Thanks for the videos.

[@Mebirduwine]

You are correct on all points...but I can see your mind working to not be mean towards the family. Great video

[@rgruenhaus]

Good video, Don, very educational. Thanks for giving us your view on this.

[@MrRea112]

A fair assessment, Don. There can be no excuse for bad customer behaviour. Disney seems to have acted more than fairly. Shame on the family for letting their emotions get out of control.

[@kylereeler5496]

Well said and structured Don! If that family tried that in South Africa, they would have serious problems!

[@zeenatkhan4548]

I am glad i read this before going to watch her vid , thank you for posting .

[@kathyowens9901]

Good job showing both sides Don, hope this helps the next family.

[@brolinmckay]

I'm impressed at the suppressor that dude had on his rig.

[@Peorhum]

limits the chances of creating a panic I guess should worse come to worse.

[@gonefishing3644]

You should always read the fine print in a contract before signing and paying your money. That includes a contract to buy a cruise trip. If you act like a polite adult, the staff anywhere will usually treat you with courtesy even if they cannot meet your expectations. If an adult throws a tantrum like a five year old, security will be called -- it might be a bouncer, it might be the police, it might be store security depending upon where the tantrum occurs. Most of us know that already. Some people have the learn the hard way.

[@ianwaynemcdonald]

You would think the woman would just leave and tell the rest of the family to enjoy their cruise. Seems she is pretty selfish.

[@tarocalypse]

For people worried about "helping" the entitled family I can tell you that they MONETISED the video. It has many more down than up votes and they have about 19k subscribers. Profiting from being entitled and arrogant. So if you click the link, take care. No need to feed them. Almost all comments are very negative. All you need to know!

[@lyndenb4398]

Don I enjoy your videos and you are a voice of reason. Thanks

[@MichelleBechtold]

Rules are Rules and Disney has to protect themselves and AWESOME that they responded to someone yelling!!! We need security like that!

[@Tatyana_2373]

Wow you right Don; we have to be nice with them..especially when they was trying to help them..

[@martelvonc]

There is a little thing called personal responsibility. 10 people harrasing the staff is a security problem. Trying to intimidate staff to get your way never works. There are 6,000 other cruisers trying to get on, not just them.

[@jadeswrapsandbraids]

Disney is amazing to their guests. Even when we feel they didn’t need to be

[@boatlover1875]

Great analysis! I'm a retired US federal agent and worked for an airline for a year after that. Your advice goes for airline travel as well. The reality is you are yelling at the only person who may be able to help at a particular moment. Being nice to an airline employee may be the difference between sleeping in the airport or getting the last first class seat to your destination, they are under no obligation to give it to you. The police in ports these days have a single focus, terrorism; that is why they have big weapons and are ultra vigilant. Not sure why she didn't tell them she was 21 weeks pregnant! Not like anyone lies on the health forms prior to boarding though I do not condone that, they should offer a refund on the spot for someone admitting they are sick. Finally, I am pretty sure the people working in the terminal are contractors that work for whatever cruise line is sailing from that terminal that day.

[@msoda8516]

Yelling and losing your cool doesn’t make any situation better in fact it often makes it worse. No matter what I try to stay calm and collected.

[@thecruisesistersu.s.a3094]

I feel safe when guards are armed. There could have been a terrorist thing going on. Better safe than sorry

[@MrTenthyaga]

Paranoid

[@nancyzahradnik6021]

Don, I agree with everything you say. The refund for the cruise was very generous from Disney.

[@uplinktruck]

You and Disney were far kinder to the family than they deserved.

[@sagirahakaevilbunny227]

It's like going to a restaurant and not being aware of a dress code you get there and it's a rule they're not going to change the rule or make an exception just because you didn't look up the rules

[@Shiveria]

i feel like u were 100% respectful and after kinda reading their cmments on ur channel i thought it seems mean. :( sorry about that stay awesome!!

[@waytoson]

Just found you!! Love you!! Watched you video and theirs... Really saddens me that once again people want to play the victim and not take accountability. TFS

[@movieboys1551]

never helps to get angry

[@crazycleaningmamavlogs]

no one yelled or caused a scene. Don was not there to witness this, and it's sad people are making assumptions.

[@jameswhite8402]

It’s sad that the Disney attendant was called a fat mexican, it’s sad someone was called a stupid bitch, it’s sad someone says they didn’t know the rules but had a doctors note trying to go around the rules. There were a lot of sad things that happened that day none of which was Disney’s fault...

[@hittingtax2670]

never helps to JUDGE!

[@Emily-dm5rw]

Beautifully reported Don. Much appreciated. I think that the heat really does get to many pax who are traveling from deep winter cold areas. However, I've long wondered why all ships don't have a specific person to de-escalate problems. It wouldn't cost much, but be worth a fortune. Good on Disney CL, but im also overly tired of overly entitled acting people. DCL is expensive. I fear the entitlements these obviously well off "bloggers" expect in regular life in public at other businesses. But again, some people literally can't take the heat in the dead of winter...

[@MD99DD]

Right on.. thanks for the point of view

[@cafsixtieslover]

I would not want to have been at sea when 25 weeks pregnant. The rule is there for a reason.

[@Blackluffy85]

You are right on Don Disney was in the right but I'll be honest since I work in customer service I can't stand customer who feel they can talk to reps how ever they want and act how ever they want and feel entitled. To be honest I hate the fact Disney refunded them because they really didn't deserve it. But great video love tour channel and plan on booking a cruise with you in the future

[@jefftalbot8371]

As I said before, read cruise contract!!! Don is right, all major cruise lines have the 24 month pregnancy provision. You are not getting in to a hotel, it’s a ship and if something happens medical attention can be a day or two away (Caribbean cruise).

[@suemcdaniel4778]

Sounds like Disney went way above and beyond. They didn’t even have to refund her, let alone her family. They should be grateful that they were refunded after their error.

[@daniellesheppard2187]

Wow! They were wrong and still got a refund! Thank you for this point of view! I agree with you 100% ☺☺

[@chriswilliams6568]

I really do not understand why any pregnant woman wants to travel away from home, anything can happen, best to be on the safe side.

[@carolyngardner4999]

All I can said read, read read cruises lines policy.

[@suelattavo5184]

HER DR. GAVE HER PERMISSION TO GO!!! That's besides the point; Disney treated her like trash!

[@krandor1]

Irrelevant. The doctor cannot waive the policy.

[@ASchwa29]

Sue Lattavo I checked in for my Disney cruise a week ago, the last box that I had to check was that if you or anyone in your party was going to be 24 and more weeks pregnant, you then had to check yes or no. Then it said that if you check yes, you will be denied boarding. She claims that she didn’t know about it, but someone in her family did. At one point she shows someone else’s info and I suspect that is why they were asked to leave the terminal. Her video is heavily edited.

[@suelattavo5184]

The point is, her issue is NOT that they wouldn't allow her to board, but what happened AFTER they told her she couldn't board. The info she pointed out was sitting there completely unattended by Disney staff.

[@ASchwa29]

Sue Lattavo the people that were mostly working there are PORT workers not Disney. The port terminal is like an Airport terminal. Passport and other identifying information of passengers are usually there. She took pictures of that information deliberately to have that person sue Disney because they knew that they couldn’t. Why are you defending her on this?

[@canadianvloggereh7859]

I understand....but I agree with Don about why it happened.

[@crazycleaningmamavlogs]

No one was yelling or making a scene. Don was not there to see what happened

[@ItsAHedgehog]

Well, Emily, then perhaps you should release an unedited video and stop deleting comments on your own KZbin page!

[@bobpeg7457]

Don was not there. But a lot of other people were. The truth is slowly coming out.

[@bobpeg7457]

show the un-edited video and lets just see what REALLY happened.

[@benthebarbarian8689]

It still was your fault anyone with a brain would do a little research into going on a cruise while pregnant. Also the armed guards are legitimately there for anti-terrorizim. Like Don said they don’t know what they are responding to so they would bring there gun better to have it and not need to use it then need it and not have it

[@johndennison281]

Tried to skirt to rule and didn't get what they wanted security was there The whole time. Please saw a chance for a viral video and went for it

[@georgeshepherd6431]

Don: From what you said, she knew about the 24 week rule, but she blamed someone else for booking the cruise. What does it matter who booked it, if you knew you would not be allowed on the ship?

[@darlenereed6113]

Right on Don, RIGHT ON-that family was ridiculous!

[@TXTeacher1111]

Happy Easter Don! 🐰🌸🐰🌸🐰🌸🐰

[@Donsfamilyvacations]

Happy Easter

[@ALL4SCUBA05]

People in the US are so sue happy that cruise lines prefer to cover their ass. You can thank the sue culture for this.

[@JennyWinters]

Hmm well the video of the family is not accessible, it's private now. But TY for presenting a logical fact finding.