SELLERS - You need to watch this // Spotting a scam on Etsy

[@MelindaHill-oi1jz]

Thanks Philippa - had a scammer requesting my email address today, one day after watching your video!! Reported it as spam. I appreciate and love every video that you make! x

[@feltsbyphilippa]

Thanks! Glad it helped and you didn't reply xx

[@doriskarloff964]

timely reminder of current scams - thanks for sharing. I've just spotted a couple today saying they want to buy multiple items for 7 family members - two different senders, but the exact same message header (complete with spelling mistake). It's easy to be wrong-footed as a seller ('have I missed something - is there something new'?), so be confident in what you know, and be circumspect about everything else.

[@feltsbyphilippa]

It was because I kept getting these messages I thought I should just raise a bit of awareness, thanks for watching xx

[@theresakelliher9760]

It has been a pleasure to watch your business grow these last few years. So generous with your time and talent. This battered world needs more people like you. May God Bless you and your family this Christmas

[@feltsbyphilippa]

Thank you so much, you are very kind, have a fantastic holiday season and thanks for watching xx

[@kino7539]

I JUST opened my shop and the very first minute I finished the process of opening it (the first access to the dashboard after filling in my shop details) I had 3 scammer messages in my Etsy Messaging Inbox. The problem was I wasnt aware that anyone outside of the Etsy site besides their customer support or customers who will be purchasing from me would have access to the Etsy Messages area interface. I was confused as to the way in which Etsy has it set up as I had no idea and I actually fell for it. Luckily I called my bank immediately as I realize as soon as I submitted my card number and my bank said the charges were coming from Russia and Im in the US. They also sent me an email and I didnt click. Its pretty easy to fall for it when you are overwhelmed and tired from putting your shop together for the first time.

[@feltsbyphilippa]

And because you are new you would just think it was normal, I don't know how they monitor for new shops but they certainly are quick, let's hope Etsy can do something to solve this xx

[@xtraChloenary-Feltmaker]

Great to hear you had a great month on Etsy! Scammers have tried to get me a while back. I reported them both. Onle ONE of them has been removed, even though I had more proof for the one that is still active, since I almost fell for it and we had a back & forth in the message section and I got to show Etsy the link to the fake Paypal page, not to a copycat Etsy site. Scammers are the worst. I hope everyone can stay clear of them and have a lovely rest of the month!

[@feltsbyphilippa]

They just seem so active, glad you didn't get scammed xx

[@LoneDa1sy]

Thank you for doing a video about this. I was receiving requests for my email twice a day for about 4 days at one point. Didn’t fall for it luckily but was hard to find anyone else having same issue when researching it.

[@feltsbyphilippa]

Glad it helped, thanks xx

[@dodosmamma1692]

This is a very useful video Philippa. At the beginning of November, I placed an order with a seller on Etsy. The item was in a sale and the colour I wanted was out of stock. They reassured me that the item was coming back in and I could still have it at the sale price. Two weeks ago, I wrote to them again and they said the item was posted and apologised for the delay which was due to a family bereavement. A week ago, I received another email to my personal email address and they said that Etsy had closed their account for selling Palestinian flag products and they provided a tracking number for the item which was due to arrive last Friday. Their email assured me that they weren’t scamming me…….safe to say I’ve no doubt been scammed. Their shop is closed and I’ve reported my experience to Etsy. It’s sickening, I feel disgusted and angry. 💞💞

[@feltsbyphilippa]

It sounds like the triangulation scam, putting things on sale and then not receiving them, very awful that you have lost out, did Etsy not refund you the money? x

[@Romans15.32]

Oh, and unrelated - the Heidi Feathers kits you recommended are very nice. I got both kits, wet and dry. Thank you.

[@feltsbyphilippa]

Glad you like them!

[@tanyablencowe6568]

If only this was out a couple weeks ago🤗 i got the new seller scam, i was so excited thinking I finally sold my item i gave away my bank details. After a bit i caught on and had to cancel everything before anything bad happened. We have to be very vigilant these days! Thankyou for the vid!❤

[@feltsbyphilippa]

Sorry to hear that but I would have definitely done the same if I was new, the excitement of a first sale would overtake everything, really awful that they target you like this, thanks for watching xx

[@sallyt4]

Really great information- thanks and Happy Christmas Pippa!

[@feltsbyphilippa]

Same to you! x

[@karenscott3992]

Thank you so much Philippa, I recieved one of those messages yesterday.

[@feltsbyphilippa]

They are just very active right now so it's good to be aware, thanks for watching xx

[@Stitchedoodle]

Watching your vlog at the very same moment you mentioned buying multiple items, would you believe i got a message. Stay aware everyone. Thank you Phillipa for highlighting this.

[@feltsbyphilippa]

Oh wow! Good job you saw this, thanks for watching xx

[@Stitchedoodle]

@@feltsbyphilippa Ive also had the email messages earlier this year. Etsy were very quick to respond and take action. 👍

[@annesfeltedfriends]

Thanks for this warning Pippa . I’m still debating to return as at Etsy seller, but not yet. MerryChristmas!

[@feltsbyphilippa]

And to you, take care xx

[@LilHeavenlyTreasures]

Just curious about the white containers you have behind you that is on your shelf. Did you get them off of amazon? I am looking for something like that for my craft room. Great info on this video. It is great to make people aware of scams

[@feltsbyphilippa]

Yes I did, they are in my Amazon shop in the description, they are show boxes and I really like them xx

[@rmwrmw4906]

Thank you for this information!

[@feltsbyphilippa]

Glad it was helpful!

[@2lippequine602]

Thank you Phillippa

[@feltsbyphilippa]

Thanks xx

[@GuyG.KTalesOfAnimals]

Thatnk you for sharing this important message

[@feltsbyphilippa]

No problem x

[@lindacraemer1327]

😲 I ordered of etsy then a week later I had a message from a delivery company saying that they tried to deliver but know one was in and could I request a day they could deliver but I would have to pay a additional payment plus taxes for this delivery. But I had already had a email telling me that my parcel wouldn't be here till yesterday lol I wonder how many people believed and gave them there details 😡 how did they know I had ordered from etsy xx

[@jacquibrown4271]

At this time of year it’s a good bet.

[@annesfeltedfriends]

That is a common scam Glad you didn’t fall for it

[@feltsbyphilippa]

Yes, delivery payment is a frequent one but as you say, how did they know it was Etsy? x

[@worm_slop]

NGL having your logo in the thumbnail lined up with the other images makes it look like you're saying that you're a scam on Etsy

[@feltsbyphilippa]

I get your point, just changed it, logo much smaller, good spot, thanks 😊 xx

[@1956HBS]

Hi Philippa, try hovering over links with your mouse and the full address should come up, often it will be a complete load of gobblygook which is a big clue.

[@feltsbyphilippa]

Yes, it did look completely odd, I will try that in future, thank you so much xx