final solution to Jabra Elite charging problems: how to make them charge again

I have Jabra Elite 85t and they stopped charging.
I used all solutions proposed online and none worked.
However I noticed that the magnete on the right headphone was "weak": this means that it doesn't make a good contact with the pins inside the charging case.
If the magnete is too weak, the pins are not depressed and there is no contact between the pins and the headphones.
Solution: some toilet paper

[@EvanSchweitzer]

This totally worked for me. Thank you! Just to mention is you depress the earbuds too much it factory resets them and you'll have to pair them again with your devices.

[@merilynangus1933]

I can’t believe that merits are charging again … thank you for such a simple solution.

[@NeferInpw]

Thank you ! Fixed the issue for me ! I wish I had found this video before my commute thus morning haha

[@margaexpatmotheringermany]

The best troubleshoot video for Jabra elite 4 🙌🙌 can't thank you enough!

[@demiiischneider29]

wow! thank u so much!!!. Now it's charging after 4 years of looking for a fix.

[@yolettajohn2416]

This video helped me so much! I was about to toss mine... now, after doing this, it's charging!!🎉 BIG THANK YOU!!!

[@danipullentate]

THANK YOU!!! This problem had plagued me for way too long 🙌🙌🙌

[@snuwwulfer3216]

Oh my god you’re a lifesaver thank you, couldn’t charge my right earbud and it was driving me insane trying to figure it out

[@cerveraoliver]

A BIG THANK YOU! I have the exact problem with my Elite 75t. A comment on Reddit mentioned this video. As soon as you described the toilet paper method I jumped off the chair to make my own - also added a touch of double sided tape to stick it. I've done it 3 days ago and since then my earbuds are always charged. I've had this problem come and go (sometimes always fixed it), so I hope it's for the good. I also tested the magnets: I have issues charching only the right earbud but the magnets feel almost identical, surely not weak as yours. Still, the toilet paper thickness has resolved the problem. No need to force the case closed, it still closes by itself.

[@Wolffjord]

I explained the issue first because, honestly, if I started the video with toilet paper it would look very weird :) I am happy that it worked for you too.

[@matthewle-tnttht2202]

Yes, having the exact issue with the Elite 75t! Just saved me from having to buy a different set or going thru warranty hassle, thanks!!

[@bramble234]

I empathise with you. Am having an issue with the earbud (right) not holding a charge. I tend to use just the right earbud but it’s not holding a charge. Will have to see whether it’s actually charging in the first place. Many thanks. Love your pragmatic approach.

[@CmdrTigerKing]

Your definition of clean is much different than mine, scarface

[@Visiblyblue]

Good lord, this actually worked for my jabra elite 8. Thank you! (PS: none of the official guidance off the jabra website worked to fix this issue , but the guy with the toilet paper and rubber band fixed it.). Jabra QC sucks.

[@Vazzy21616]

Fantastic. This worked for me. I haven't used my Elite 65T for about three years. Thank you.

[@Wolffjord]

I am happy that it helped you

[@SpyTheMan01]

Three years?!

[@HighPriestVaticanAssasin]

Disappointing for what they cost. I am on my second pair, 1st had to be replaced because they had other issues. Won't be buying any more of these. They sound good though.

[@Wolffjord]

I agree, the sound it's good but all the rest is terrible for the price. The microphone quality makes them useless for phone calls if there is any noise around.

[@19542001]

The right earbud on my Elite 75T would go quiet after about 10 minutes. Cleaned the case and the buds with a little rubbing alcohol. Also got the same song and dance from Jabra, no help at all. So far they work fine again, but i am definetly going to remember the toilet paper fix, if this happens again. Thanks so much for the info.

[@robertfrippers]

The biggest joke of a company. Instead of fixing their products they continue to suggest idiotic solutions on Reddit.

[@adik834]

Thanks dude !! ITS working !!! you made my day

[@TaeYangBiigBang]

I had the same problem ... I cleaned the pins in the box with a drop of wd40! Since then it works ! Finally! Thanks for your tip which helped me for a while! 🙏

[@TaeYangBiigBang]

kzbin.info/www/bejne/g5WtgoaFj8qCp80 solution

[@yincheunlo4605]

What is wd40?

[@Susyt40]

@@yincheunlo4605 wd 40 is a spray lubricant that is used on things like squeaky hinges. available everywhere, especially hardware stores

[@yincheunlo4605]

Thank Sussy, I got it.

[@360KB]

God bless for making this video Their headphones seem to fail quickly I literally bought and returned 3 jabra elite active 75t earbuds within a week Cause they all didn't change at all The previous pair that I had that I lost were absolutely amazing, super comfortable and the white noise selection in the app was helpful now I think I wouldn't be buying anything from them for a while

[@Wolffjord]

Did it work for you or you already got rid of them? I searched for a solution for ages until I noticed the weaker magnete. I tried other solutions but nothing worked... Until I went for a low tech solution 😃 Maybe there is something more elegant than toilet paper, but that's what gave me the best results.

[@360KB]

@@Wolffjord I unfortunately returned it before I watched the video Wish you the best,thanks for helping many people out Hope you have a great day

[@davidchaddock5358]

When we wake up and become courageous enough to become outraged that we are paying premium money for such products to be made in China, only for them to fail with not even those responsible for this garbage to know how to assist us, in fact questioning our understanding or even blaming the problem totally on a bit of grime from whatever source, then we might return to the quality to which we were once accustomed. There, I said it... so can you.

[@360KB]

@@davidchaddock5358 never buying a jabra product again

[@IkanGelamaKuning]

Gracias. I have 75t. Has the same symptom as yours. Will try this low tech method.

[@classicjethro2848]

It worked! Thanks man.

[@Wolffjord]

Good to hear 😊

[@runnerman8929]

wow thank you so much, my earbuds are finaly charging

[@Wolffjord]

I am happy it workes for you

[@christophermacdonald4223]

Brilliant! Thaank you!!!

[@sheikhshaju2955]

thank you so much❤️

[@RuR_80]

I have 75t elite. I found that the silicone case is shifting. If you press around the contacts in the box. It should allow for more compression in contacts. Alowing charging again. Also removing siliconcase and reattatch it again also is a posdibility

[@florianromary7434]

I tested it several times -> this solution works a few times but the root cause is still a poor contact quality -> a good cleaning is still the best answer !

[@Wolffjord]

Both contact cleaning and this :) In my specific case the magnet didn't do it's job, so cleaning the contacts wasn't enough.

[@DeepCore62]

same problem solved, thanks. but these are 4, gonna get 7pro tomorrow. hope they charge. samsung buds2 pro fine

[@qpmcty]

Brilliant.

[@edwardkurniawan8167]

the man looks like older michael corleone

[@Wolffjord]

hahahahaha... I take it as compliment. :)

[@bongajewelmsimang5337]

Currently using jabra elite 3 first day they came 40% charged now they won’t charge last 10%

[@phillewis3921]

I'll have to try this. I've tried everything else. All the things you tried. Even the stuff that Jabra told me. I'll get back to you after I try to charge them. I think this shouldn't happen to such expensive ear buds.

[@Wolffjord]

If the problem is the magnetes like in my case, then it will help... otherwise not. I hope you will sove your problems: they cost too much to just trash them

[@zazzy-ix9sx]

The reason for this is that one of the magnets is lose on the back of the slot. So if you remove the ear slot on the charching port, and see if the magnet has moved or fell out just slot it back in and it will work.

[@Wolffjord]

How do you fix the magnete? The charging box and the buds cannot be opened to replace/fix the magnetes

[@samthemanbtc]

@@Wolffjord you should be able to remove the robber inlay of the charging case to get to the magnets. Hope this helps, I'm struggling with a similar problem

[@davidadams2395]

​@@samthemanbtc My rubber inlay won't budge, and I'm pulling hard.

[@samthemanbtc]

@@davidadams2395 Try to loosen it with a dull knife or spoon on the cornera. It might be slightly glued into place.

[@davidadams2395]

@@samthemanbtc I managed to pull it out, but the magnets were in place. I just believe my right 85t has shorted out.

[@Mrsb830]

I just bought jabra elite active 4 and it’s not charging will try this technique

[@user-el1kp9le8z]

Could this solution worked on the charging case won't charged at all? Because my jabra elite 2 charging case doesn't charging at all

[@amitozheer38]

What to do if jabra elite 3 case light does not turn off even if the case is not on charging

[@NoahfromEarth]

Grazie mille ❤

[@Joe_Vinky]

This isn’t working, my case won’t show anything but the green light when it’s charging, but when I go to use my headphones it immediately dies, it gets no charge whatsoever even though the case only shows a green light

[@CBitsTech]

LOL. Made me laugh, but what a brilliant fix.

[@Wolffjord]

A fix involving toilet paper is a very good fit with the quality of this product

[@CBitsTech]

@@Wolffjord lol. Actually, I love my 75T. But I think the circuit board inside the left earbud is loose. Later models have too much wind noise.

[@Wolffjord]

@@CBitsTech I also love(d) mine: they works excellently while walking or in the gym. The wind noise makes them close to unusable on bicycle or skiing (fortunately I live in Norway so a cover to keep your ears warm is always welcome, even in summer). I was very disappointed by the background noise reduction in the mike. If you try to talk in a more noisy environment (street, supermarket, etc) your voice will be muffled into nothingness. And I agree on your point about the quality of some components

[@CBitsTech]

@@Wolffjord I never went faster than walking. But I don't like the sound when I'm wearing a beanie hat when the material pushes against the earbuds. I had several pairs of Savfy earbuds years earlier, although they didn't have ANC, they were much smaller and had no wind-noise or hat-noise. Can't buy them anymore 🙁

[@bigsitch]

Any solutions if this one isn’t working??

[@luckyandsharlene1486]

im not having the same problem as you my problem is the case keeps flashing red without having a usb plugged or both earbuds not in the case it just started to do this as of right now i dint really know whats the problem probably the best thing to do just let the flash until it dies but that problem you have i had it before the i woul always clean the earbud where it catches contact to the case so it would charge those 2 pins i use anything thats sharp like a needle or a blade just to scratch it so it would get contact sometime the pins gets dirty from debree etc when you charge and if one of my ear buds is 100% and the other is very low or its about to die what i would do is charge that earbud that is low and leave the other that is 100% ouside of the case disconnect and unpair those earbuds from your mobile pc any device that you have bluetooth pair link with the earbud that is 100% will shut off automatic while outside of the case and for the low earbud just charge it until its full

[@edfox1334]

Left ear bud not charging, I don’t know when quit. Only use at night for sleep. Use apple i pods for regular listening, but they fall out when I fall asleep and the dogs chew them up. For some reason they won’t touch the Jabra. Right ear bud still works. However I won’t buy anymore jabra products too expensive for what you get.

[@josephsamuel6341]

It is also happened to me with jabra elite 10😅😅

[@abimanyuvijay3222]

I just got a brand new Jabra Elite 85t. Both my earbuds are unresponsive. I charged them with the case for several hours. The LED on the case is green but the buds have no lights. Tried taking them out of the case and pressing and holding the buttons and still no response. I bought it in the US and live in another country so can't even exchange it can someone help😭

[@fakeop349]

I got the same proplem with my 75t

[@vintaekth]

If there is any plastic placed on the buds at magnet part remove it and then charge it

[@thebinkles2]

Same problem with my elite 7 active

[@bimbi654]

Mine left earbud is not charging 😢

[@Wolffjord]

You need to understand what is the cause. In my case was faulty magnets; for others it was enough to clean the pins (especially those in the earbud itself)

[@diallit0]

my case is no longer charging 😖

[@JRDRAY007]

Bises de France like et merci

[@davidchaddock5358]

When we wake up and become courageous enough to become outraged that we are paying premium money for such products to be made in China, only to for them to fail with not even those responsible for this garbage to know how to assist us, in fact questioning our understanding or even blaming the problem totally on a bit of grime from whatever source, then we might return to the quality to which we were once accustomed. There, I said it... so can you.

[@bigz1641]

Final solution to the Jabra problem

[@scoopenergy]

I went through 2 Jabra headsets. Sound is good but they have these and other problems. Even the noise cancelling they claim on the 75t is not at all good enough. Not buying Jabra ever again.

[@gregorycheok2503]

My left earphone still cant charge :(

[@merilynangus1933]

Started working .. now doesn’t work ..

[@naraforoffice6115]

It didn't work for me

[@markoruotsalainen5480]

Just toss them in the garbage. This brand is a joke