Fix a Paper Jam | HP Smart Tank 670, 720, 750, 790, 6000, 7000, 7300, 7600 Printers | HP Support

[@marichucabanilla2192]

thanks for the useful tutorial it helps a lot

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3e2PgRd Binu_HP Social Media Tech Support

[@Bingusology]

Thank you so much for this detailed video!

[@RaviKumar-yw5ed]

Thank you HP! I was able to fix the Jam.

[@awmart5612]

Thank you so much, it is very good tutorial

[@carmibautista4129]

hi, how to copy in a legal size or folio in 750 tank? thanks!

[@HPSupport]

Hi Carmi, thanks for contacting! I understand that you need to know about copying legal size paper on your printer. I will do my best to assist you. Please refer 'Paper handling' under the specification page to know about supported paper sizes: bit.ly/3zIinBM Binu - Social Media Tech Support

[@scarecrowghost20]

thank you 🎉

[@prisha5290]

very useful. thanks!

[@DEV5400]

Hi I have hp smart tank 790 So whenever i print any document then adf jam tells so how i can correct it

[@LasyaPriya567]

Can the same method is use ful for hp smart tank 675

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Yes, you can use the same. Let me know! Regards, HP Support

[@rrsrsamsung3623]

There is no visible paper yet printer error says Paper Jam. How do you clean the rollers in Smart Tank 790 because here there are no Color and Black and white copy buttons ?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3ReRdso Binu-HP Social Media Tech Support

[@JoedEzekiel069]

HP support. my printer is saying Door Open even though the door is closed, nothing is wrong (i have a 660)

[@HPSupport]

Hi Joed, thanks for contacting HP Global Social Media Support! I understand that you are receiving 'Door Open' error on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3BGN4re Binu_HP Social Media Tech Support

[@lindareid9303]

Can't pull out the output tray

[@HPSupport]

Hi Linda, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3ReRdso Binu-HP Social Media Tech Support

[@aashitgarodia]

Exactly can't pull out the output tray

[@IronCornsurfer]

@@HPSupport The link shows the exact same thing as this video. How hard is it to just provide a manual? Or, give us the link to a method that won't end up with us breaking the tray because we're trying to remove it AS PER YOUR VIDEO!!!!!!!

[@axxxyy_70]

Just try harder faced same problem

[@GiseleT-y1e]

Thank you; however it does not help for the 6001. The paper trays cannot be removed.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6052lURtu Regards, HP Support

[@IronCornsurfer]

@@HPSupport This link offered ZERO help

[@sadashivakhade9230]

Today I have new installed hp 790 and paper jam not able to take print please

[@HPSupport]

Hi Sadashiva, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3VIXIWq Binu - Social Media Tech Support

[@HazimAli_14]

Thank u so much

[@axe0par4]

It helped, thanks.

[@HPSupport]

+Ashish Parate Glad to know that the video has helped you fix the issue!!

[@peddireddyeswar8903]

When I was trying to remove the paper it tore and now i am unable to remove it

[@megaboy28]

Same. Was searching underneath and saw that when you pull out the dark gray paper cassette, you can see the rest of the piece of paper hanging. That's how I took it out.

[@chrisdroug3740]

My printer is stuck in "checking ink levels" even after reset! Ink levels are full, however the printer keeps checking them, rendering the screen/control panel useless as I can not get out of that message

[@HPSupport]

Hi Chris, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is stuck on checking ink levels. I will do my best to assist you. May I know the printer you are using? Please let us know! Binu-HP Social Media Tech Support

[@christosdrougkas7988]

@@HPSupport the printer is an smart tank 790 and the "checking the ink tanks..." message appeared on the screen and will not go away after the printer did an update

[@HPSupport]

Hi Christos, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is stuck on "checking the ink tanks..." I will do my best to assist you. Reset the printer to recover from printer errors or failures. If your printer has a rechargeable battery, remove it. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source. Wait 60 seconds. Reconnect the power cord to a wall outlet and to the printer. NOTE: HP recommends plugging the printer directly into a wall outlet. Turn on the printer to complete the reset. Binu-HP Social Media Tech Support

[@chrisdroug3740]

@@HPSupport Your website is a mess: Can not find any usefull info in there regarding the problem and navigating through the site is confusing I could not get a hold on any online chat or email or even a phone to help me with my problem The suggested solution doe not work no matter howmany times I tried it. I managed to fix the problem myself by entering the hidden menu in startup and by doing a complete initial setup. Thanks for nothing HP, I will never use your products again!

[@HPSupport]

Hi Chris, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support

[@anuradhasharma-zl6tk]

The only comment for u now is❤... thank you

[@HPSupport]

Hi Anuradha, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support

[@Sampadas8285]

Its not leser jet..?

[@HPSupport]

Hi Sampa, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP product? May I know the product you are using? Let me know! Binu - Social Media Tech Support

[@MinombreEsRafael]

04:37 Restablecer la impresora ......what the hell??

[@xxey]

Bought the HP smart tank 7305. It jams paper every time I use it!! Extremely disappointed.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6051llquZ Regards, HP Support

[@HPSupport]

Hola Rafael, gracias por contactar! Entiendo que está experimentando un problema de atasco de papel en su impresora. Haré todo lo posible para ayudarte. Consulte las instrucciones mencionadas en este documento para solucionar el problema: bit.ly/3TpCrjZ Binu - Soporte técnico de redes sociales

[@BeastMode-w2o]

HP printer scam. It was perfectly working fine few prints. After days of not using it it’s just broke fucking printer

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@BeastMode-w2o]

@@HPSupport Hey it’s working now i just punched it hard and functioning again.

[@HPSupport]

We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support