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If your Bose Bluetooth speaker is not charging, there are several steps you can take to try and resolve the issue. Here are some troubleshooting steps you can follow:
Check the power source: Ensure that the power outlet or USB port you are using to charge the speaker is functioning properly. Try using a different power source or USB cable to eliminate the possibility of a faulty connection.
Clean the charging port: Dust, debris, or dirt in the charging port can prevent proper charging. Use a soft, dry cloth or a can of compressed air to gently clean the charging port on the speaker and the charging cable.
Reset the speaker: Sometimes, a simple reset can fix charging issues. Locate the power button on your speaker and hold it down for about 10 seconds until the speaker turns off. Then, turn the speaker back on and check if it charges.
Update the firmware: Visit the official Bose website and check if there are any firmware updates available for your speaker model. If updates are available, follow the instructions provided by Bose to install them. Firmware updates can often address charging-related issues.
Try a different charging cable and adapter: If you have access to another compatible charging cable and power adapter, try using them to charge the speaker. This will help determine if the issue lies with the cable or adapter.
Contact Bose support: If the above steps do not resolve the problem, it may be necessary to reach out to Bose customer support for further assistance. They can provide specific troubleshooting steps or guide you on how to proceed with repairs or warranty claims.
Remember to consult the user manual for your specific Bose speaker model, as it may contain additional troubleshooting steps or information tailored to your device. #bosespeakers