Fix for Sony DSC-RX100 camer for "Turn power off then on" /"mettre l'appareil hors et sous tension

[@danielfirestone2086]

The camera was working fine after I took off the baseplate. When I screwed the plate back on it stopped working again. It was indeed the 2 center screws that were causing the problem, even when loose. My solution was to remove the 2 center screws altogether. Thanks for posting!

[@johnnyanonymous5912]

Worked for me - amazing, tried all cleaning and greasing tricks to get the lens to go in and out properly - and zoom for that matter. Thanks a stack! I wonder if Sony knows that, after a few years, the rx100 does this (in a way asking the owner to buy a new one, as that is not that much more expensive than having it repaired). Really odd. I also learned from another youtube video that carefully holding a vacuum cleaner to the side of your lens cleans out the dust bunnies, which is correct ... so two crazy, crazy tricks restored my rx 100 within a minute. Again, thanks

[@ThreeToesofFury]

I had the same experience as you and am very thankful for the fix and very much wonder if Sony is aware of the failure mode as i almost bought a new one when i got this issue.

[@RyleighSimmons]

It didn’t work for me does anyone have any tips 😭

[@425burgessroad]

Thank you for the trick. I recently solved the same problem differently !!! In my case, dust and sand powder entered in the mechanism (in spite of all the care I take in sand condition). The problem is the lens is not sealed correctely and dust jammed the mechanism. In my case I have tried to clean & vacuum the inside of the camera but no success. Finally I replaced the lens (taken from a broken Rx100) and work fine !

[@Vatlin]

I opened the camera and it worked again. I was able to reproduce the lens issue by pressing on the large cable which is bent two tomes 180°. I put a folded paper inside the folded wire to smooth its angle, tried different thicknesses to be able to close the camera and now it works again!

[@joshfishfish]

Definitely this. That cable is folded double and will eventually break at the fold - but reconnects when you take the pressure off by opening the case. Same thing happens to Nintendo controllers. It will need replacing.

[@Vatlin]

@@joshfishfish I tried to change it and it's probably the hardest repair a tried - and failed. The motor was working again but the picture sensor was not working anymore

[@JJC1948]

Thank so much my camera was not working for a year, I discover your post, follow your advice and it works again. Let see if it lasts. Thanks anyway.

[@86ef4]

Did it last till now ? I really dont know what to do i just bought my digcam and this happened so im freaking out

[@donconore]

Thanks! That fixed it for me. Those two screws were the culprits. (If you encounter the error again after inserting the screws, loosen them, remove and insert the battery, and you should be good to go.)

[@pierrealex2562]

Merci, j'allais abandonner mais votre manip fonctionne. J'ai aussi tenté celle des bouts de papier dans le pli de la nappe de raccordement de l'objectif (car c'est ce pli qui provoque la panne apparemment), ça avait marché 2 jours seulement :-/

[@bigagassi]

Thanks a lot. The trick worked for my RX100, at least for now 👍

[@sore5246]

True, firstly removed the screws, then skrewed them back loosely and the zoom is functioning. Though was worried and sad at first that what I did (it dropped), for now it seems to be a solution. Take care of your things, be in the moment.

[@rkc6837]

it solved problem!! Thank you so much.👍

[@dmdoudou]

Merci. J'arrivais à rien. Tu gères.

[@sakisrampidis729]

Thank u very much this video solved my problem!!!!!!!!

[@KatiaHonour]

wow! I just fixed mine using your advice - I am all thumbs but somehow this worked.

[@hwcperfect]

It works! Thanks But I have to take out the whole bottom cover to make it works, it should not be the only problem caused by these 2 screws only.

[@jjakobsen]

Thanks Jocelyn :) I might have a potential quick fix for when you are out in the field and do not want to fiddle with tiny screws: My lens refused to extract. I then removed the SD card, turned on the camera, waited for the lens to extract (success!), finally re-inserted the SD card while the lens was still extracted and all was fine again. I could reproduce this behaviour a few times I assume removing the SD card changes the inner tensions a tiny bit, which could solve the problem in some cases - at least it worked for me.

[@scartissuetiwys]

Thanks! Worked for me

[@mikeogrady4894]

The screw tightening is probably related, I'm guessing, to pressure on the flexible printed circuit that the guy tried to fix for me- maybe not directly, but somehow or other via a series of distributed pressure points. I wonder if in a few years time the same happens with the lens but this time the screw loosening doesn't work and you have to go into the bowels of the thing.....

[@controllex_]

Would this work on other Sony cameras?

[@Dericsonne]

👍je vais essayer

[@tammybutler7413]

Do you have any other scenarios that might work. . It work once then back

[@pabloortiz7636]

It works!

[@Дмитрий-ю6к3о]

Благодарю!!!!! Merci beaucoup!!!!!

[@florentcoste]

it worked also for me, just by completely untighten the two screws. But not at the first time, i had to try a couple of times to swith on and off

[@maini51]

Great thanks

[@roblawson1834]

When I've taken all these screws out in the past I've noticed one of them seems shorter and doesn't tighten down properly.Perhaps this is the one that goes in the trouble screw hole and it's designed that way to avoid this problem!?

[@jocelynelgoyhen9923]

You are probably right.

[@gil9155]

Ive removed the two screws but it's still not working what should i do?

[@neelinwilson7707]

I think you did it for me!

[@maini51]

Thanks

[@Maix327]

Salut, c Pierric

[@zane_a]

Just removing the base did not work for me, I removed the side screws and added a piece of folded card between the ribbon cable behind the LCD. This worked, for more info see: www.ifixit.com/Guide/Repairing+DSC-RX100+Error%3A+%22Turn+camera+off+then+on%22+-+%22Kamera+aus-+und+wieder+einschalten%22/54458?permalink=1

[@hwcperfect]

Remove the whole bottom cover works too. Weird.

[@annegaelle1882]

It worked for a few times but then the pb came back :(

[@benoakes01]

Can anyone shed light on WHY these screws suddenly cause problems? This really shouldn't be happening

[@p10pablo]

I just tried this on my camera (an RX100miii), I carry my camera everywhere, but always have it in a bag and have never dropped or abused it. I chocked up my problem to age and was about to buy a replacement camera and came across this video. This fix seems to work for me. What I can tell you is that I do mount my RX100miii on a tripod and I do that pretty regularly and this is directly across from those problem screws. This could be the issue for some of us.

[@p10pablo]

Wait! I just remembered something else. I also have a leather case that secures to the tripod mount, i've had that off and on for years.

[@mikeogrady4894]

I had the RX100 for about 6 or 7 years and it was fine..moderate use, nice photos, slipped in back pocket when cycling....But then the sticky lens issue started. Had to eventually pay the min service charge to get a new lens (£120?) Ok then for another year and then it happened again. Took it to a Chinese tech mall where a guy spent 3 hours on looking through his miscroscope ( phone fixer) and gold leaf to fix when the bent printed circuit were damaged / broken- on the point where it idiotically almost folds-guaranteeing breakage after multiple activations. He couldn't fix it- 3 hours later. I'm not going to pay for another new lens. Really disappointed to have a product with a built in 6 or 7 life span. Very poor long life design- Cameras should be designed to last decades- not built in obsolescence like this through a design flaw that Sony must be fully aware of.

[@Pacifica-uz7dd]

I will try and if it doesn't work I will tell the whole world that you are a dam bastard lier lm telling you man or who ever you are

[@Pacifica-uz7dd]

3:39

[@netsurfer10000]

I hoped this would work for my IV, but loosening the screws has no effect :(

[@CookedLight]

I just found on a Mk1, leaving the base plate off the camera works fine. Toying with putting a silicon jacket on the camera instead.

[@danielfirestone2086]

If you haven't found a solution yet, try removing the 2 baseplate center screws altogether. If that doesn't work try removing the entire baseplate, then test, if works add the baseplate back on, test, then add only couple outside screws, then test, etc.