Mission Implausible - A Flight to Calamity (CRM Training Video)

This training video is a little dated (and rather poor quality), but it's still a useful tool. We've made minor edits to the original video (with permission). The video takes a look at a single sector that's littered with human factor and CRM discussion points.
You can listen to our podcast at www.FlightPodcast.com, subscribe to us on Twitter at / flightorg , or find us on Facebook at / flightorg . Our website is at www.flight.org.

[@bonbondesel]

The bus driver with the helmet was pure gold ! It deserves a meme !!!

[@JeffCowan]

The acting is gold.

[@mubd1234]

NO MUM IS FINISH!!!

[@JustMe00257]

Best Cathay cabin crew recruitment ad ever 😁 fantastic seniors!! And lovely captains 😄

[@mtbrpilotyvr1042]

cap blaming the crew for takeoff config warning is gold.

[@BGCflyer]

...14:45...”does it look like I’ve had a sex change?” Ah Cathay Pacific, you guys are hilarious! Good video on what not to do.

[@Andym8910]

I’ve seen this before, but keep coming back for 8:58

[@mubd1234]

Thank you dear *brushes crumbs off shoulder*

[@DemiurgeRulesOK]

Second Officer: "It was love at first sight and we've been together as a marital crew ever since. By the time she'd spilled hot coffee over her hands she'd gotten used to flight attendant job scoldings. We discovered that a coffee flask and a plate of Hors-d'œuvres had initially obscured the flap lever, hence the Takeoff Configuration Warning Alert sound you heard. But when it comes to affairs of the heart and hearty knees up meals, you can usually navigate your way around such formalities. So, sure, at first it was a turbulent ride. However, she eventually learned that iced tea wasn't the same as a G&T. Her chief eventually resigned and went off to join the military as a boot camp instructor. As for our captain on the flight that day, well, he left the airline shortly after that, and went on to become a successful Formula 1 racing car driver. So, always remember that with a wing and a prayer, you'll get through - most of the time. And that any landing you can walk away from must surely be a good one."

[@faaacademyairportcertifica5155]

WHAT IS THE PROBLEM-DON'T SEE THE WHITE RECTANGLE PRINT OUT THAT CAE FROM THE DMV WITH THE AUTOMONBILE TAG STICKER IN THE GLOVEBOX?

[@faaacademyairportcertifica5155]

WELL DO YO WANT TO PUT IN ALL NOTAMS BEFORE YOU TAKE OFF-FTIS, WEATHER SERVICES, TERMINAL SERVICES, ETC.

[@faaacademyairportcertifica5155]

THANKS HAVE A NICE DAY

[@user-wl6bw3jl4n]

Ol’Kai Tak with Pete Bissell- one of the best Captain’s and CRM instructors 👍🏻

[@faaacademyairportcertifica5155]

SO, DO YOU HAVE ANY DEBRIS ON THE RUNWAY AND THE LIKE?

[@faaacademyairportcertifica5155]

WELL YOU MIGHT TRY UPSET AIRPLANE AND CENTER COLUMN RADAR OVER PANAMA CITY, FL

[@faaacademyairportcertifica5155]

DO YOU KNOW THE PREVIOUS COURSES

[@larrydockery7201]

I WOULD NOT FLY ACROSS THE ROAD WITH THIS CREW

[@faaacademyairportcertifica5155]

AC 20. DID YOU WANT TO DO CHANGE 200 NEXT

[@kylecrawford9496]

There is a spelling error in the title

[@faaacademyairportcertifica5155]

DID YOU TREMEMBER BACK THEN LAAS

[@faaacademyairportcertifica5155]

THEN, BUDDY WHAT IS A STATE RD

[@faaacademyairportcertifica5155]

NOW CURRENTLY, FDIC BANKS HAVE NOT FILLED IN THE PICTURE ID

[@faaacademyairportcertifica5155]

TRANSACTION NUMBER PLEASE?

[@faaacademyairportcertifica5155]

THE CANCELLED THREE ENGINE MODEL IS THERE ALSO

[@faaacademyairportcertifica5155]

SO ANYWAYS , LIKE THE HUMAN FACTORS CAPTION FLASHED ON THE SCREEN-NO TALKING NON-SHORTLY WITH OTHERS WHILE DOING THE CRM.

[@faaacademyairportcertifica5155]

WELL CAN YOU DO THAT WITHOUT COMLINK

[@sjoshua09]

if this becomes your first experience you can quit in one day, but its a nice training for CRM

[@faaacademyairportcertifica5155]

THAT IS NOT THE TICKET DESK MANAGER OF THE SEBRING, FL REGIONAL AIRPORT

[@publicmail2]

Whats with motorcycle helmet I didn't get it . There's always one real "thesbieney " guy.

[@Avantime]

+A D Hong Kong minibus drivers are well known for their 'sporty' driving.

[@faaacademyairportcertifica5155]

SO, ARE YOU THINKING DATSUN CAR OR SOMETHING?

[@faaacademyairportcertifica5155]

DID YOU FORGET THE ESTIMATION?

[@faaacademyairportcertifica5155]

WE CAN HEAR THE UNIVERSITY OR ACADEMEY PROFESSOR JUST FINE SINCE I HAVE A GIS LOGON FAA-PIV

[@faaacademyairportcertifica5155]

IF YOU TELL YOUR APP THE ADDRESS OF THE BUSINESS OR PHONE NUMBER, THE DRAWER WILL COME OUT THEN GO BACK IN MEANING YOU PAID

[@faaacademyairportcertifica5155]

DID THEY BREAK IN OR BURGLARIZE LAST NIGHT-THGEY INSERTED A WORD IN OUR MIND.

[@faaacademyairportcertifica5155]

OH, MEDICAID CODE WORDS BEFORE THE SANHADRIN-HOW FUNNY

[@faaacademyairportcertifica5155]

USE THE OLD WILD WEST MR. SOC OF MOTOROLA-ASK HUMAN FACTORS OR SOW-I PUT SOMETHIG INTO IT.

[@faaacademyairportcertifica5155]

NOW IT IS 936

[@faaacademyairportcertifica5155]

AND, THEN YOU GET THE MUFFLER FIXED ON ANOTHER DAY

[@faaacademyairportcertifica5155]

OKAY IT IS ECB AND ECM BECAUSE OF THE PBNC.

[@faaacademyairportcertifica5155]

NOW LET'S JUST COMPARE

[@faaacademyairportcertifica5155]

SELF SERVICE BANK?

[@faaacademyairportcertifica5155]

SO, YOU THIN EVERY US CITIZEN IS MEDICALLY INCLINED-WHAT ARE YOU DOING AND WHIVCH COUNTRY ARE YOU?

[@faaacademyairportcertifica5155]

WELL MAYBE THE DATABUS THEN THE DAILY OR 28 DAY SET NASB

[@faaacademyairportcertifica5155]

AC 96-102. SO, WHY DON'T YOU CLIMB DOWN OFF THAT MOVIE SCREEN.

[@faaacademyairportcertifica5155]

I BET THEY CAN'T DEFINE STATE STATUTE 956 OR 16 CFRs US TITLE LAW

[@faaacademyairportcertifica5155]

WHAT ABOUT FTIS

[@faaacademyairportcertifica5155]

SO, BUST AN ACC? DO YOU HAVE ODOO? HOW ABOUT PAYMENTS? FOR YOUR FITS AND 28 DAY SET. I CAN EXPLAIN SOMETHING-YAHOO POWERED BY BING SEARCH- US AIRWAYS b450.

[@faaacademyairportcertifica5155]

YEAH, CIGGARETTS ARE NOT ILLEGAL

[@icemachine79]

6:18 Uh... why is the bus driver wearing a motorcycle helmet? It's very creepy.

[@DutchSteamboat]

Covid

[@lukespillane4008]

I'd say cathay pacific wouldn't approve of their plane been shown in the end

[@faaacademyairportcertifica5155]

IT DIDN'T HAPPEN LIKE THAT IN 2012

[@faaacademyairportcertifica5155]

YEAH I'M SURE MILDRED DROWERS DOES TOO.

[@faaacademyairportcertifica5155]

BUT THEN, ON THE WAY HOME YOU STOP Y THE AUTOPARTS STORE AND PICKUP A NEGATIVE CABLE AND USE YOU NEW TOOLSET TO UNSCREW A CHASSIS BOLT FOR GROUND ALONG WITH A BATTERY CHARGER IF YOUR CAR IS OLD BUT DO YOU HAVE A PICTURE OF YOUR DOORJAMB VIN? WITH WARRANT? IT IS NOT WHO KNOW BUT WHAT YOU DO.

[@faaacademyairportcertifica5155]

SO, IS THAT AN AGE OF AWJ

[@faaacademyairportcertifica5155]

I MEAN WHAT AM I SUPPOSED TO DO LAND IN A CROSSWIND.

[@faaacademyairportcertifica5155]

SEE-I DON'T KNOW A MILDRED SANCHEZ.

[@faaacademyairportcertifica5155]

SC-REPUNZALS HAIR

[@blueb0g]

Honestly, I think this video loses some effectiveness by being so over-the-top. I don't think there is a Captain *quite* that abysmal operating out there - I mean come on: "have you looked at the NOTAMs?" "Yeah, something about the IL--" "Okay great!". These types of things work best when a pilot or cabin crew member can watch and go, "crap, s/he's a bit like me. Am I unsafe?", not when everyone can watch and go, "Wow! What a guy! Glad I'm not like him!"

[@flightorg]

You're absolutely right. The video is probably most appropriate for early cabin crew "awareness" training outside of the CRM environment. We learn far more from the subtlety. The video "Problem With Personalities" is a better (but far from perfect) example.

[@icemachine79]

@@flightorg Yeah, with the way the crew was acting I was beginning to think this flight deserved to go down.

[@DutchSteamboat]

I thought that this was done with hidden cameras. Though not on CX, They're lovely.

[@muttley8818]

@@icemachine79 Years later I know, but more recently a PIA flight where the crew tried to land an Airbus after making an approach from 10,000ft with just about 20nm to run to the airport and not realising and ignoring the warnings that the landing gear was UP (and damaging the engines in the process) proves...yeah, there are Captains who really are quite abysmal operating. And most of the passengers and crew paid the price for stupidity in the cockpit.

[@jackg2630]

The first girl was hilarious, yes Mum

[@gregorythompson5826]

Ma'am

[@faaacademyairportcertifica5155]

HAVE YOU LOOK AT THE DOWNLOADABLE FACT PTS-YOU DIDN'T WANT TO INSTRUCT ANYTHING

[@faaacademyairportcertifica5155]

LITERING-ISN'T HACKINGLY TERRIBLE?

[@user-wl6bw3jl4n]

On the ree-port

[@faaacademyairportcertifica5155]

SO, INSTRUMENT LANDING SYSTEMS

[@faaacademyairportcertifica5155]

OR, SIZABLE SUM OF GOODS

[@faaacademyairportcertifica5155]

SO, YOU DON'T CALL YOUR POLICE DEPARTMENT-INTELLEGANCE ACT

[@faaacademyairportcertifica5155]

I ALREADY HAVE MY AVS 1

[@faaacademyairportcertifica5155]

NOW, DID YOU GET IT FIXED BUT YOU HAD YO TURN RIGHT-WATCH OUT FOR THE AUDI?

[@faaacademyairportcertifica5155]

IN AN EMERGANCY

[@faaacademyairportcertifica5155]

USC 67, 9, 2099

[@faaacademyairportcertifica5155]

PUT THEM IN THEN TYPE CRM

[@faaacademyairportcertifica5155]

SO, THE CONTINUING DATA WAS DONE FOR THE DATABUS, RVSM ONE SET AND MET THE REQUIREMENTS, THE PLUME, ALL THE AC'S FROM THE ACT INPUT IN 2016. BUT WHERE THE DESKS CERTIFIED? WE HAD THE LOCATIONS CERTIFIED BUT NO APPLICATIONS FOR PART 139 FORM IN FORMS UNDER AIRPORTS. WE ONLY HAD 12 NON-FUNCTIOING AIRPORTS IN THE USA BUT RIGHT AT THE END WE OPENED.

[@JCmultiverse]

cabin crew redundant on short haul thank goodness

[@faaacademyairportcertifica5155]

THEN START WITH AC 290 ON CHANGE 56, 396-IT DOESN'T DO SECURITY BUT ARE YOU ONLY DOING ONE AIRPORT DESK OR THE WHOLE STATE? NEED A DESK OR SOMETHING. NEXT, DID YOU DO THE PART 139 AIRPORT FORM

[@faaacademyairportcertifica5155]

OIL CHANGE? BRIDGE

[@faaacademyairportcertifica5155]

BE SERIOUS

[@faaacademyairportcertifica5155]

WELL YOU WANT ME TO SAY FLORIDA STATE STATUTE 784-WELL REREAD IT? MR. WHISTLEBLOWER?

[@faaacademyairportcertifica5155]

"BOY, I REALLY HATE HIM"

[@nigelstringfellow5187]

Dude hasn't anybody told that using all capitals on internet comments is like shouting ? it's really rude and if you want anything to do with aviation you need to lift your game..just friendly advice.

[@faaacademyairportcertifica5155]

A SELF SERVICE BANK IS ONE YOU CAN SIGN UP FOR ON THE INTERNET?

[@faaacademyairportcertifica5155]

OWNER OF GOODS ON LARGE COST GOODS EVEN IF YOUR FAMILY PAYS.

[@faaacademyairportcertifica5155]

SEE, WITH MUNICIPLE, REGIONAL AND NATIONAL AIRPORTS COMBINED; YOU MAKE YOU FUNDS AT THE BEGGING OF THE YEAR AND CAN'T SPEND IT ALL AT THE FRONT OF THE YRAR

[@faaacademyairportcertifica5155]

SEE, STILL THE SAME SO YOU WON'T BE LATE

[@faaacademyairportcertifica5155]

WELL AFTER 1998 FSMIS INVENTED ILS. JASON NO LONGER USES THE GREEN ONE AND QUITE FRANKLY THERE ARE SIX INSTRUMENTS AND TWO BUTTONS ON THE DASHBOARD. BUY NEW AIRPLANES.

[@faaacademyairportcertifica5155]

HERE, DO YOU ACTUALLY PRINT HUMAN FATORS TRAINING?

[@faaacademyairportcertifica5155]

FLORIDA STATE STATUTE 320.06

[@faaacademyairportcertifica5155]

SO, LETS TRY SOME OTHER SUBJECT ABOUT THE MANAGER, ACC OR FINANCIAL CLERK READYING AIRPLAINES

[@faaacademyairportcertifica5155]

WELL WHAT IS FAA ACADEMY REGISTRATION

[@faaacademyairportcertifica5155]

YEAH I'M SURE BRIAN WIKES DATA LINK LIES?

[@av8r500]

Were out of Columbian coffee??? Returnez a Paris!!!!!!

[@faaacademyairportcertifica5155]

THE AIRBUS DOESN'T LOOK LIKE THE a350-800 airbus;

[@faaacademyairportcertifica5155]

THANKS BYE

[@faaacademyairportcertifica5155]

WELL HERE LOOK UP STATE STATUTE 662 IN 2011 HOMESTASIS. YEAH, MAKE SURE YOU CATCH THE FOOTBALL GAME WHILE YOU CHECK THAT STATUTE IN THE UNITED STATES MR. COMMERCE AT HOME. WHAT ARE YOU AVARIA?

[@faaacademyairportcertifica5155]

WELL THEN TRADE THEM IN AT 1998.

[@flashesofblack4128]

This video looks like "Three Stooges" airlines to me.

[@faaacademyairportcertifica5155]

FLORIDA STATE STATUTE 866

[@publicmail2]

429 pixels

[@flightorg]

Yep.

[@AviationNut]

More like 42 pixels. lol

[@faaacademyairportcertifica5155]

MAYBE THIS VIDEO IS FROM A DUNGHILL

[@faaacademyairportcertifica5155]

OKAY PART 91 WHAT DO YOU MEAN-YOU MUST BE A NON-TALKING CFR.

[@faaacademyairportcertifica5155]

REDUNDANT WORDS ARE NOT SUPPOSED TO MEAN NOTAMS, TAXI, ETC. I BET WHAT YOU ARE TALKING ABOUT REALLY IS ENTERTAINING ENOUGH TO KEEP YOU STTAIGHT RIGHT MIKE DELANEY?

[@faaacademyairportcertifica5155]

ALL FOR 75.00 IN 2018

[@faaacademyairportcertifica5155]

TRY STATE STATUTE 777

[@faaacademyairportcertifica5155]

OH LOOK THE CIRCLE EMBLEM WITH YELLOW BLUE AND RED-IT IS ASIAN AIRLINES

[@mubd1234]

I've reported all your comments for spam. All unrelated to the video and an obnoxious amount of them.

[@faaacademyairportcertifica5155]

WEL YOUR TRAFFIC ACCIDENT DOWNOADS-WHAT A FLIGHT SCHOOL STUDENT

[@faaacademyairportcertifica5155]

SO, I WENT TO THE MUFFLER SHOP TO HSAVE MY CAR REPAIRED HE, SHE IT