Groupthink in the Cockpit (CRM Training Video)

This "Groupthink" video will support a forthcoming discussion on Flight.
What is groupthink? Groupthink is a psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome. Group members try to minimize conflict and reach a consensus decision without critical evaluation of alternative viewpoints, by actively suppressing dissenting viewpoints, and by isolating themselves from outside influences.
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[@jackg2630]

These pilots did an awesome job not making the convo sound fake.

[@YouTube.TOM.A]

Cockpit " atmosphere " is a leading indicator of the level that a crew will sink or rise to as "sufficing the job requirements". A laid back cockpit is something that can persist over several flights, months , or years without any deciding consequences, but in time the mix of factors attain critical composition to become the chain of events that are familiar in accident investigation. In this video, Once there is the possibility of blame, there is the familiar retreat into the protection of, other crew members not being as professional or competent as they should be. Its also disturbing that this crew swings from sober, competent, reflection and decision making under the leadership of the Training captain back to how is this situation affecting my seniority in the fleet, diverting to an unpleasant location, dealing with management, flight scheduling, trying to justify the weather report and logistics. Good case study.

[@stephenhare7369]

Clearly great attention to detail was put into the dialogues and rationalizations. Simply fascinating.

[@jackg2630]

I agree

[@Dr-Jamie]

Excellent! Thanks for putting this up.

[@JustMe00257]

Brilliant and so true!

[@blueb0g]

Nice video! Would love to see more like it.

[@flightorg]

Tomorrow :)

[@marshallhyasi6213]

Great video ..great use ! thank you !

[@the-dutch-hollander7363]

more of these!

[@kekelaward]

A disaster unfolding right before our eyes.

[@juk-hw5lv]

The Perth fire brigade will be picking this 747 off the runway in next few hours...

[@LJDRVR]

The most dangerous part is that they'll probably be just fine. Having gotten away with it, normalization of deviance gains a stronger foothold for the next time. And with consistently diminished margins and non-compliance, the decision making will eventually take them to a mishap or incident.

[@devintariel3769]

@@LJDRVR reminds me of that Oregon plane crash

[@a.nelprober4971]

@@devintariel3769 which one?

[@devintariel3769]

@@a.nelprober4971 the one that ran out of fuel and crashed in the road

[@DemiurgeRulesOK]

Oh Christ! mas (Island). Which they also seemed to have overlooked or (overflown).

[@samsc6728]

What route are they flying here? Just to get some context.

[@abhinandp9439]

💯💯💯

[@PostcardsfromAlaska]

That’s horrifying.

[@faaacademyairportcertifica5155]

WHAT HAPENED TO THE BRIDGE AND PREPARIG THE AIRPLANE AC120-80

[@DemiurgeRulesOK]

I told God to eat them all. He'll regurgitate the bridge for a second approach and go-around chew or cook up. As for the other two items, he'll spew them both up and send them back down with Sonny Boy when he gets off his beehind and arrives back down on P-Earth for the second cumming.

[@jetmech9287]

well?

[@faaacademyairportcertifica5155]

WELL I SEE I AM GOING TO THE AUTO MECHANIC MEDICAID

[@1978dakdog]

What's dpa stand for?

[@wtfcssource]

fireflybob 28th Nov 2002, 19:45 I think "Decision Point" probably refers to Point of No Alternate in the case of flights to (mainly) island airports where it would be impractical or not possible to carry diversion fuel, e.g. Europe to Bermuda etc. On these flights an island reserve is carried (say 2 hours + holding) and there will be a point along track beyond which it will not be possible to divert to another airport.

[@1978dakdog]

+wtfcssource ok, thank you

[@piotrkuler2474]

O would just divert asap, 5 minutes isn't a big deal

[@nikki8328]

What is TPA? Is it MDF?

[@X50505]

*Dpa* decision point alternate.

[@user-wl6bw3jl4n]

Minimum diversion fuel

[@appleglory]

hahahaha my god the decisions

[@pennyspringdoor]

And so they "dodge a bullet" and manage to get into Perth without pranging the bird, landing almost zero RVR on autoland. After landing, the captain starts quietly asking himself whether or not the proverbial was gonna hit the fan over him continuing to Perth instead of diverting to Cocos, and where he'd most likely only have received a "slap on the wrists" from Flight Air Services. The F/E shakes his head and looks like he wants to kick himself. The S/O comments confidentially, "See, I told you so". And the F/O says loudly, "It was just like a Clayton's simulator flight wasn't it, skipper? You know, the flight simulator session flight you're flying when you're not flying in a simulator". Then he closes with, "Cheers. Now we can all get some sleep".

[@wtfcssource]

Did they make it?

[@flightorg]

It was made years ago (not entirely sure when - maybe the early 90s) and virtually every Aussie airline uses it as part of their CRM training. The poor quality reflects the VHS era in which it was made.

[@cypriotpilot]

+Flight we want more of this!!!

[@wtfcssource]

+Flight I meant ending, did they survive? (Sorry, trying to be funny)

[@flightorg]

+wtfcssource The ending is largely irrelevant because the focus is the groupthink. That said, the ending is really whatever you want it to be. This sort of thing happens every day without incident so, yes, all would have turned out fine :)

[@JCmultiverse]

TE 901 Erebus didn't

[@faaacademyairportcertifica5155]

WELL DID THEY LOCK THRE CABIN DOOR AND GET THE TAXI ORDER FROM THE ATC AFTER THEY DO THE PREFLIGHT CHECK AND CABIN CEILING VOR CHECK? PTS-; TAXI?;

[@pennyspringdoor]

No. It was still too early for that. That's done after they arrive at their destination and have turfed the passengers out, just prior to their sitting down to their evening meals with their feet up, waiting to watch Home and Away on their cockpit "telly-belly". Anyway, FAA, you should know that, being certified under the examination and assessment act, as you (and "company") have been 😁

[@YouTube.TOM.A]

I have previously commented on the multitude of LOOK AT ME IN THE COCKPIT videos that are popping up on the internet in which it is obvious that the crew have become the Hollywood movie makers with passengers aboard the aircraft and active traffic in the mix. This is a VERY DANGERIOUS PRACTICE and one day, may become a factor in an accident. I am OK taking the HEAT for my criticism here, but these crews should NOT BE FILMING while flying passengers in active airspace. THIS COMMETRY HAS NO CONNECTION TO THIS EXCELENT PRESENTATION.

[@RKBA300WM]

Sorry but I don't see how a go-pro mounted in a flight deck (a completely passive camera system) can in any way, shape or form be construed as "Hollywood movie makers" or become a factor in an accident. It's simply no different then a dash-cam in a car or truck, albeit higher resolution/fidelity then previously possible. If it helps foster interest and recruits new members to aviation then I think it's a positive impact.

[@bf1255]

@@RKBA300WM I get the feeling Tom is really just giving his “hot take” on what the kids are doing now.

[@RKBA300WM]

@@bf1255 Three years later and my opinion has not changed. As an aviation professional I may be biased, but I do not see the impact on PAX safety. That all being said, most company SOPs (US based carriers) are very against it... Probably due to the implications/backlash of social media. If one customer throws a tantrum it can easily snowball.